Custody Operations Resume Samples

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I Howell

Izabella

Howell

382 Bashirian Avenue

Los Angeles

+1 (555) 462 6336

382 Bashirian Avenue

Los Angeles

Phone

p +1 (555) 462 6336

Experience Experience

Chicago, IL

MYS Ctsm Kl-custody Operations

Chicago, IL

Kilback and Sons

Chicago, IL

MYS Ctsm Kl-custody Operations

Participate in process improvement to streamline workflows and procedures writing
Perform routine checks to ensure strict adherence to procedures and controls established within the unit and department
Provide prompt advice to regional branches to ensure smooth operations and service delivery
Work proactively with the respective operations team to investigate and resolve exceptions or clients’ queries
Ensure smooth day-to-day operations service delivery, and provide guidance and support to junior staff
Identify and resolve business/technical issues together within the business and systems support group
Adhere to corporate policies and participate in self assessment, quality reviews and audit

New York, NY

MY Ctsm-kl Custody Operations

New York, NY

Bahringer Group

New York, NY

MY Ctsm-kl Custody Operations

Manage staff performance; facilitate staff hiring, training and development
Manage, coach and develop team members for their individual advancement and for the benefit of the team
Manage day-to-day operation of the Unit and responsible for delivery of service standards custody billing, fund admin billing and statement rendition
Prepare management reporting, production statistics and capacity planning
Ensuring all processes are correctly executed, adherence to all control functions and delivers according to schedule and cut off time
In so doing, foster and maintain strong team spirit and a healthy working atmosphere
Lead investigative work and internal system related queries

present

San Francisco, CA

Junior Custody Operations Specialist

San Francisco, CA

Muller, Littel and Fadel

present

San Francisco, CA

Junior Custody Operations Specialist

present

Assist with Team / Department Projects
Provide Support to other Processors on the Team and Department
Where relevant provide detail of exceptions and resolution date to Team Leader
Escalate processing errors and potential risks to line manager upon discovery
The accurate and timely processing of all events assigned
Participate in Contingency Testing
Adhere to all Departmental Procedures and Controls

Education Education

Bachelor’s Degree in Commercial Awareness Particularly

University of North Texas

Bachelor’s Degree in Commercial Awareness Particularly

Skills Skills

Proficiency to supervise, lead and manage effectively staff members; Strong people management skills
Knowledge of Global markets and settlement practices
Sound knowledge of custody operations to drive process and system efficiency
Excellent problem solving, team and time management skills managing multiple deadlines for self and others
Excellent grasp and understanding of trade lifecycle
Knowledge of processing administration and processing activities and controls
Operate effectively and independently in a dynamic environment with tight deadlines, and can prioritize one’s own work to achieve them
Ensure that Global Custody is delivered in a robust control environment, with clear insight to emerging risks
Prior experience in Custody/Settlement/Securities Markets Operations domain
Leadership experience in a business, operational role

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O&t-business Manager Investor Services Operations & Custody Operations Resume Examples & Samples

Qualifications and Competencies- financial and / or Business management professional with 8-10 years experience
Business or Finance degree
Experience in budgeting, expense tracking and financial management
Highly effective presentation, written and oral communication skills
Strong leadership, interpersonal and relationship-building skills are required
Candidate is expected to be a strong team player and work effectively in cross-organization situations
Excellent Analytical skills
Excellent Microsoft Office skills in particular Excel

Custody Operations Resume Examples & Samples

Prefer with 1 year working experience working in daily operations environment and preferably with more than 2 years of working experience in related/similar field in Securities/Custody, Global Markets processing
Specific experience in securities related functions (e.g., corporate actions/asset servicing, settlement, SWIFT message and data maintenance, account opening, custody tax services) will be an advantage
Flexible to work on Malaysia public holidays and in non-standard/shift hours where required
Strong execution skills in a multitasking mode and follow up effectively

Preferred Custody Operations Manager Resume Examples & Samples

10 to 15 years’ experience in the financial services industry required
Strong knowledge of the securities industry - specifically, securities movement, fixed income securities, global markets and deposit products
Leadership skills: Takes ownership of a situation and makes decisions, able to motivate people toward a common goal, implement change and get results
People Management Skills: able to constructively coach and motivate staff, develops and fosters good working relationships between service, bankers, product specialist and operations
Strong technical skills - thorough knowledge and familiarity with Microsoft Word, Excel, Powerpoint and Outlook required. Knowledge of MS Access helpful, but not required
Strong communication & Interpersonal skills
Experience managing complex issues and ability to quickly identify when issues need to be escalated
Ability to manage and manage large transaction volumes accurately and in accordance with deadlines and policies
Risk Assessment: Thorough understanding of Citigroup's policies and procedures as well as applicable consumer regulations. Ensure team members adhere to policies, procedures and regulations
Highly motivated “Team Player” with excellent attention to details & ability to quickly adapt to changing environment and systems
Highly organized and efficient; ability to effectively multi-task and adhere to time sensitive deadlines is critical
Communication and Influencing skills: Strong communication / partnership skills and an ability to gain support and persuade others within the organization to work in the best interest of clients and the organization across Service and Sales organizations
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MYS Ctsm Kl-custody Operations Resume Examples & Samples

Participate in new system release and client testing to ensure seamless transition
Adherence of regulatory and bank policies, ensure compliance at all times
Specific experience in Securities related functions eg Corporate Actions/Asset Servicing, Settlement, SWIFT message & Data Maintenance, Account Opening, Custody Tax Services will be an added advantage
Flexible to work on Malaysia public holidays, and in non-standard /shift hours where required

Unit Head-custody Operations Resume Examples & Samples

Managing day-to-day operations of the units, processes and controls
People management and capacity planning
Ensure client delivery as per SLA and defined timelines, timely action on client requirements and ability to deliver value added solutions
Compliance with various regulations application to Custody Operations
Lead process reviews, reengineering, standardization and automation initiatives
Managing relationships with various internal and external stakeholders viz. business team, legal, compliance, regulators (RBI/SEBI/NSDL/CDSL), stock exchanges tech, vendors, etc
Manage audit deliverables and closure discussions
Continually evaluate and improve efficiency, accuracy, quality control of workflow design, inquiry responsiveness, reduction of TAT, etc
Assisting and guiding the team members for complex transactions
Approx. 8 years of overall experience including preferably at least 3 years of experience in Custody Operations
Excellent understanding of operational risk, process, controls and regulatory requirements
A self-starter, able to create and execute robust plans

MYS Ctsm Kl-custody Operations Resume Examples & Samples

Should have minimum 3-5 years experience in operations is preferred
Willingness to work on Malaysia public holidays, is required
Ability to lead a team to meet all team/individual goals set and to work under pressure

MYS Ctsm Kl-custody Operations Resume Examples & Samples

More than 1 year experience processing domestic corporate actions is preferred
Exposure to back office and treasury operations
Good research, numeracy and analytical skills

MYS Ctsm Kl-custody Operations Manager Resume Examples & Samples

Minimum 7 years working related supervisory role in daily operations environment, and preferably with more than 8 years working experience in related/similar field, especially in Securities Custody, and/or Global Markets processing
Specific experience in Securities related functions e.g., Corporate Actions/Asset Servicing, Securities Data Maintenance/Coding or Settlements will be an added advantage
Flexible to work on Malaysia public holidays, and in non-standard / shift hours where required is a must
Strong execution skills in a multitasking mode and follow-up effectively

MYS Ctsm KL Custody Operations Resume Examples & Samples

Lead and manage a team of CSOs
Manage customer's queries and issues, investigate and follow up all queries till resolutions
Meet customer's expectations and ensure deliverables are made within the given time frame
Contract FX on behalf of customers in different markets, when necessary
Monitor customers' cash positions and advise customers of any potential shortfalls
Monitor customers' trades and advise them of any potential fail transactions
Assist in the implementation of new customers and asset transfers
Support the Front Office in customer related matters
Provide guidance and support to the team
Accountable for Client Service Delivery, managing and meeting clients' expectations
Ensure client queries / issues are logged, investigated and responded within stipulated time frame
Visit customers and attend service reviews, resolve issues, raise Corrective Action Plan (CAPs) to close any gaps, as appropriate
Should have minimum 5 years experience in operations is preferred
Team-oriented and ability to work under pressure
Possess very good interaction skills, and is highly articulate

Junior Custody Operations Specialist Resume Examples & Samples

Event Creation and notifications
Incoming instruction processing
Preparation of instructions to the market
Communication with market agents
Settlement
Adhere to all Departmental Procedures and Controls
Where relevant provide detail of exceptions and resolution date to Team Leader
Ensure all proxy instructions are processed in a timely manner
Ensure the timely resolution of all Cash and Stock Breaks
Ensure MIS is recorded on a weekly basis
Monitor and action all daily diary messages
Ensure all daily DCFC checklists are completed
Provide Support to other Processors on the Team and Department
Complete User Acceptance/ Regression Testing on enhancements to system
Participate in Contingency Testing
Assist with Team / Department Projects

MY Ctsm-kl Custody Operations Resume Examples & Samples

Manage day-to-day operation of the Unit and responsible for delivery of service standards to Global Windows
Able to resolve technical problems and communicate results to senior management
Lead investigative work and internal system related queries
Minimise losses/ risk through exercising end-to-end operational controls over procedures
Ensure operational procedures are in practice, up-to-date and consistent with local regulations
Prepare management reporting, production statistics and capacity planning
Manage staff performance; facilitate staff hiring, training and development
Manage, coach and develop team members for their individual advancement and for the benefit of the team
In so doing, foster and maintain strong team spirit and a healthy working atmosphere
Delivering presentation to existing clients on behalf of the department
Take responsibility for capacity planning and resource management to support the day to day business requirements
To ensure that employees have properly reviewed, confirmed and committed to adherence to the Citigroup Code of Conduct and that such standards are maintained on a day to day basis
Degree in Banking and Finance/ Accountancy/ Commerce/ Business Administration or other relevant degrees
Applicant should have at least 10+ years of Corporate Actions operations experience or custody experience in the financial services sector with at least 5 years of managerial experience in processing Corporate Actions
Proficient in financial and security markets with good understanding of Custody business, especially Corporate Actions / Income processing
High degree of commercial awareness particularly in the fund administration business
Good interpersonal skills, able to develop working relationships with colleagues and business stakeholders
Meticulous and analytical, able to identify necessary changes to improve end-to-end business process and control framework
Proven track record in leadership and mentoring semi senior staff

Manager, Custody Operations Resume Examples & Samples

Responsible for generating portfolio, trust and tax transactional data that is complete and accurate for downstream reporting and deliverables activities
Identifies, communicates, and resolves accounting and custody issues in a proactive manner
Maintaining an up-to-date and extensive trust accounting systems knowledge including proprietary and vendor solutions
Develop and maintain strong working relationships between the Custody Operations department and Kaspick’s client account teams
Support customized reporting requirements for large clients
Oversee the performance management and career development of the Custody Operations teams
Responsible for oversight and reconciliation of accounting system to custodial records
Interact with custodial firms and oversee the establishment of custodial accounts
Participate in other key company projects and initiatives
Bachelor’s degree, preferably in Business Administration, Accounting, Economics or a related field
Five or more years of operations management experience with a Bank, Brokerage or Registered Investment Advisor required, four or more years of experience in financial accounting preferred
Experience with trust accounting software systems required, InnoTrust and Advent APX experience preferred
Strong technical acumen with MS Office products required including advanced skills in MS Excel
Experience managing projects and effectively collaborating with internal and external stakeholders to execute projects
Extremely detail oriented, have strong analytical, problem-solving skills with a strong orientation towards client service and stratification
Effective communicator; able to train staff, present to outside parties and manage internal client relationships

MY Ctsm-kl Custody Operations Resume Examples & Samples

Manage day-to-day operation of the Unit and responsible for delivery of service standards custody billing, fund admin billing and statement rendition
Ensuring all processes are correctly executed, adherence to all control functions and delivers according to schedule and cut off time
Minimize losses/risk through exercising end-to-end operational controls over procedures
Manage, coach and develop team members for their individual advancement and for the benefit of the team. In so doing, foster and maintain strong team spirit and a healthy working atmosphere
Adhere to corporate policies and participate in self assessment, quality reviews and audit and recommend solutions for potential risks and issues
Degree in banking and finance/accountancy/commerce/business administration or other relevant degrees
Applicant should have at least 5+ years of Custody and Fund Billing operations experience or custody experience in the financial services sector with at least 5 years of managerial experience in processing Custody and Fund Billings
Proficient in financial and security markets with good understanding of Custody business, especially Custody and Fund Billings

Custody Operations Specialist Resume Examples & Samples

The accurate and timely processing of all events assigned (event creation and notifications; incoming instruction processing; preparation of instructions to the market; payment processing; settlement; reconciliation)
Preparing management reports, assisting with departmental initiatives and interfacing with the different teams and the various Asset Servicing locations to ensure timely and accurate processing of all activities on a daily basis within the given timelines
Escalating processing errors and potential risks to line manager upon discovery
Where relevant providing detail of exceptions and resolution date to Team Leader
Ensuring the timely resolution of all Cash and Stock Breaks
Participating in Contingency Testing

Latam Custody, Operations Analyst Resume Examples & Samples

Builds strong and effective client relationships
Utilizes expertise and knowledge to contribute to significant improvements in operational processes and policies
Applies all internal and external policies/guidelines and requirements of GTO and alerts the leadership team of potential risks of breaches
Ensures the escalation of operational, regulatory and other risks to his leadership team and functional leads as appropriate; contributes to the development and implementation of mitigation or control solutions
Provides transaction settlement, income allocation and corporate action services to DSS clients
Relevant experience in one or more specific technical areas
Knowledge of securities custody and clearing services to institutional cross-border and domestic clients including DTC and Euroclear
Excellent communication skills, fluent in English and Spanish (written/verbal) as appropriate

MYS Ctsm KL Csc-custody Operations Resume Examples & Samples

Produce high quality and timely deliverables as stipulated in the Service Level Agreement on Securities Custody processing related functions (e.g. Income and Corporate Actions payment, Account Opening process, Security Coding maintenance, etc.)
Provide prompt advice to regional branches to ensure smooth operations and service delivery
Work proactively with the respective operations team to investigate and resolve exceptions or clients’ queries
Identify and resolve business/technical issues together within the business and systems support group
Participate in process improvement to streamline workflows and procedures writing

Ctsm KL Csc-custody Operations Resume Examples & Samples

Adhere to corporate policies and participate in self assessment, quality reviews and audit
Ensure smooth day-to-day operations service delivery, and provide guidance and support to junior staff
Minimum 1 year working experience working in daily operations environment, and preferably with more than 2 years working experience in related/similar field, especially in Securities/Custody, and/or Global Markets processing
Specific experience in Securities related functions e.g. Corporate Actions/Asset Servicing, Settlement, SWIFT message & Data Maintenance, Account Opening, Custody Tax Services will be an added advantage
Strong execution skills in a multi-tasking mode and follow-up effectively

MYS Ctsm Kl-custody Operations Resume Examples & Samples

Minimum 6 year working experience working in daily operations environment, and preferably with more than 4 years working experience in related/similar field, especially in Securities/Custody, and/or Global Markets processing
Minimum of 2 years experience in people management
Flexible to work on Malaysia public holidays, and in non-standard/shift hours where required

MYS Ctsm-kl-custody Operations Resume Examples & Samples

Minimum 8 year working experience working in daily operations environment, and preferably with more than 6 years working experience in related/similar field, especially in Securities/Custody, and/or Global Markets processing
Minimum 5 year experience in people management
Specific experience in Securities related functions eg Corporate Actions/Asset Servicing, Settlement, SWIFT message & Data Maintenance, Account Opening, Custody Tax Services, Cash processing, Settlement or Customer Service will be an added advantage
High level of accuracy & attention to detail

MYS Ctsm KL Regional Custody Operations Resume Examples & Samples

Responsibilities will include, but not be limited to
Assess and report Key Operating Risks (KORs) , Key Risk Indicators (KRIs) and associated scorecards / metrics
Assist / lead in the timely escalation of operational risks to management / partners
Undertake ‘Near Miss’ (Potential Loss Event) and (Actual) Loss investigation, including process reviews as required where an Operations Unit That Caused an Error / Unit Responsible for Control is involved
Share relevant analysis into control issues or findings at an ICG-wide level
Perform reviews of change proposals and implementations including relocation / new business
Assist operations managers in drafting, and subsequently oversee progress in remediating ICG Operations Issues and their associated Corrective Action Plans (CAPs)
Minimum 10-15 years’ experience in Financial Services
3-5 years’ experience in identifying and implementing Financial and Operational Controls in Custodial Services preferred
Mature problem-solving abilities and communication
Experience in Swift messaging, stock borrowing/ lending operations and foreign exchange
Basic accounting knowledge
Auditing experience, useful
Corporate Actions experience desirable

Investor Services & Custody Operations Graduate Programme Resume Examples & Samples

Learn hands-on operational processes in each of the business areas included in rotations
Understand the Investor Services and Custody Operations processes end-to-end and be able to apply this knowledge in daily operations and / or projects and initiatives as assigned
Work hand in hand with each business area’s experts and managers to develop new or enhance existing business processes
Execute projects and initiatives as assigned by managers of respective business areas
Successfully complete the Professional Certificate in International Investment Fund Services with the Irish Institute of Banking during first year of the programme
Successfully and within specified timelines complete all trainings assigned by the Training team

Custody Operations AVP Resume Examples & Samples

Oversee the teams in relation to daily tasks carried out
Build and maintain strong internal relationships with Business & Global Operations teams
Representing Custody Operations on Business and Product initiatives, supporting the Regional Operational Heads
Ensure that the Custody Operations and environment is run in compliance with regulatory bodies
Responsible for all Management Information in relation to compiling data for Cap Models and Environmental Risk Indicators (ERI) requirements
Support client and internal testing activities
Investigation of unsettled trades, and pro-active client-specific transmission of information to the client
Processing instructions and queries relating to capital measures for clients and supervision of client's holdings
Processing of inquiries regarding securities and cash turnover which result out of settlement and capital measures
Good understanding of securities lending processes and/or strong knowledge of settlements and/or trade support functions
Knowledge of markets and settlement practices worldwide (desirable)
Relevant experience with an Investment Bank, Financial Institution, Accountancy, Consultancy
Experienced in managing medium size teams and the day to day pressures this brings
Previous experience in running transition projects would be advantageous
German Language skills would be preferred

Custody Operations Junior Specialist Resume Examples & Samples

Accurate, paying attention to details
Work well with deadlines
Knowledge of Italian, German or Spanish would be an asset

Custody Operations Junior Specialist Resume Examples & Samples

Working closely with other team members and managers to address operational issues and work on other strategic initiatives
Assist with Team/ Department Projects
Well-organized,able to work with deadlines

Client Assets Custody Operations Lead Resume Examples & Samples

Responsible for the oversight, monitoring and reporting of a workbook for the various client asset regulated initiatives
Responsible for ensuring the operational delivery of standards, procedures and related documents
Proactively partner with Global Custody and Direct Custody product and control functions including the EMEA Client Assets oversight office to ensure a consistent, standardised control oversight framework is in place to address all existing and emerging regulatory needs
Ensure all operational teams globally, understand and consistently implement the regulatory requirements for our client base
Facilitate the delivery of the client asset training programme to ensure it is delivered to all operations teams globally
Ensure operational processes in regard to the clients account structures have controls in place to meet regulatory requirements and appropriate segregation of duties requirements
Ensure that the Operations Management Control Assessment (MCA) and the CAMCA is tested regularly and any enhancements identified are closed out
Ensure that shortfalls are reported timely and 10 day old cash breaks are minimal and narrated appropriately by all operations teams
Ensure that the operations CASS RP artefacts are up to date and tested frequently
Contributions to business and management presentations
Co-ordination and delivery of projects impacted by the client asset regulations
Risk and issues tracking
Assistance with audit and regulatory reviews and reporting
Identify areas of improvement, solution, document action plans and work with all necessary parties towards completion
3rd level degree on Financial Services or Business
Detailed technical knowledge of the client asset regulations for EMEA as applied to the financial services sector
Proven track record in implementing solutions to address EMEA Client Asset regulatory requirements
Facilitating the implementation of regulatory governance structures
Knowledge of latest regulatory developments and key current issues facing regulated firms
Experience in managing a Global Custody operations and control environment
Ability to be creative, and to be an excellent problem-solver
Ability to work alongside senior operations managers to ensure regulatory requirements are implemented and issues are identified and remedied timely
To be comfortable with changing priorities, and to be able to create structure/deliveries/options out of ambiguity
Preferred Operations background

MY Ctsm Kl-csc-custody Operations Resume Examples & Samples

Minimum 2 year working experience working in daily operations environment, and preferably with more than 1 years working experience in related/similar field, especially in Securities/Custody, and/or Global Markets processing
Specific experience in Securities related functions e.g. Corporate Actions/Asset Servicing, Settlement, SWIFT message and Data Maintenance, Account opening, Custody Tax Services, Cash processing, Settlement or Customer Service will be an added advantage
High-level of accuracy and attention to detail

Custody Operations Analyst Resume Examples & Samples

Min. 1-2 years of experience in financial operations. Income and Corporate Action past experience a benefit
Process work with excellent accuracy and attention to details
Process high volumes of work with excellent accuracy and attention to details
Strong investigation and reconciliations skills

Custody Operations Specialist Resume Examples & Samples

Basic capital market knowledge
English - min. upper-intermediate written and spoken
Process high volumes of work with excellent accuracy and attention to detail
Work well under pressure and meet strict deadlines
Strong investigation and reconciliations ability
Innovative thought process to help develop processes

AVP Custody Operations Liaison Resume Examples & Samples

Understand all aspects of Envestnet operational interactions with major custodians and offer recommendations for enhancements to applicable Operational department managers
Maintain close relationships with all Operations managers/supervisors at Envestnet both in the US and in India to ensure constant communication of custodian issues leading to less than stellar client experience as well as additional work effort for personnel
Communicate major custodian updates to Envestnet Operations managers as needed
Hold weekly calls with each major custodian to discuss issues and projects
Maintain updated list of projects/issues attributable to each major custodian and present updates on a monthly basis to Envestnet Operations managers
Understand the Envestnet development path and timeframe for each major custodian and provide input as required
Recommend enhancements to Operations departmental processes in collaboration with Supervisor or Manager based upon knowledge of custodian platforms
Act as a Subject Matter Expert for Envestnet’s operational interactions with major custodians
Proactively identify operational inconsistencies between Envestnet and custodians
Research issues to determine root cause analysis and make well thought out recommendations to applicable Envestnet Operations Manager to remedy the issues
Understand and stay abreast of each major Envestnet custodian’s website, client portal and materials related to operations
Work closely with the Envestnet Custodial Relationship Manager to prioritize needed Envestnet development to enhance the operational interaction with the custodian
Provide support during continuity of business testing with major custodians and create report of results
Communicate to major custodians Envestnet operational issues which they should be aware of, including but not limited to Release topics and bug identification
Produce and provide materials to Operations managers for use in training new team members about major custodian partners
Develop method to collect data related to each major custodian’s level of service provided to Envestnet and distribute as required
Act as a leader by supporting the goals of MAS (as well as Envestnet in general) by coaching MAS team members and always demonstrating a professional attitude and work ethic
Participates in special projects as assigned by MAS Manager
Escalates issues as appropriate to MAS Manager
College degree require preferably with a finance or business management concentration
At least three (3) years in the financial services industry with a working understanding of custodian processes and duties.

Custody Operations Manager Resume Examples & Samples

Manage a team of specialists and experts processing income and corporate action related events for a select portfolio of Citi clients
Recruit, develop and create career opportunities for people in charge
Be responsible a smooth end-to-end service delivery to Citi clients and internal partners
Act as a point of contact for Citi Clients across the globe
Cooperate with other Citi managers and senior leaders placed in Europe, America and Asia
Be tasked to create friendly environment for ingenuity, product development and process improvement
Supervise new client onboarding and new products implementations
Lead global projects and initiatives

Head of Custody Operations Resume Examples & Samples

Keep abreast of business developments and monitor the implementation of all activities and initiatives of the department; e.g., develop and recommend tactical and strategic plans, develop and implement operational procedures, policies and guidelines, specific and job related training, identify internal and external facing technology enhancement opportunities, etc
Adhere, provide guidance and ensure subordinates comply with the Audit/ Risk Management guidelines and company / regulatory requirements of FIS, etc., pertaining to the operations; e.g., banking practices, legislation, regulations, business continuity and disaster recovery management, policies and guidelines
Drive technical and operational readiness to meet challenges be it from business or market changes
High level of client service focus; provide operations subject matter expertise and value added services to clients where required and espond to and resolve client inquiries on a timely manner
Partner with client service teams to help change client behavior where required to remove manual processes
Manage end to end service delivery of various functions within Global Custody Business; closely monitoring and reporting KPIs to all stakeholders and achieving operational and financial targets or division’s services
Act as a main contact point to effectively communicate response to day to day queries and issues with internal departments, customers, service providers or team leader as applicable on relevant inquiries, matters or complaints
Working with various internal teams such as trade processing, prematching, settlements, cash processing, account opening and asset servicing to process transactions and resolve any exceptions on a timely manner
Performs other related duties as assigned
Prior experience in Custody/Settlement/Securities Markets Operations domain
Excellent problem solving, team and time management skills managing multiple deadlines for self and others
Demonstrated experience in managing change

Custody Operations Junior Specialist Resume Examples & Samples

Candidates with English language knowledge
Self-motivated individuals with great communication skills, aspiring to become capital market professionals
Good team players able to work efficiently under time pressure
Quick learners
Possessing a master or a license degree will be an advantage
Understanding types of financial instruments will be an advantage
Understanding and/or experience in banking operations will be advantageous

Custody Operations Manager Resume Examples & Samples

Team has daily interaction with DTC, SWIFT, FED
Must have detailed knowledge of Trade Life Cycle, Custody Settlement and Investigation
Must be able to understand and create control around Global Custody processes and ensure an effective risk control framework to mitigate losses is in place
Work as part of the global team performing follow the sun hand offs to ensure a smooth global coverage for global clients
Establish and maintain relationships with operations & middle office contacts at clients
High level of client service focus; provide operations subject matter expertise and value added services to clients where required and respond to and resolve client inquiries on a timely manner
The selected candidate is required to directly talk to the senior custody stake holders, understand their process/systems and integrate those processes into the FIS operations environment
Sound knowledge of custody operations to drive process and system efficiency
Ensure that Global Custody is delivered in a robust control environment, with clear insight to emerging risks
Operate effectively and independently in a dynamic environment with tight deadlines, and can prioritize one’s own work to achieve them
Knowledge of processing administration and processing activities and controls
Proficiency to supervise, lead and manage effectively staff members; Strong people management skills
Leadership experience in a business, operational role

Custody Operations Associate Resume Examples & Samples

The Custody Settlements Processor handles custody/settlement related activities, including daily interaction with DTC/SWIFT/FED
Specific experience in Securities related functions eg Corporate Actions/Asset Servicing, Settlement, SWIFT message & Data Maintenance
Produce high quality and timely deliverables as stipulated in the Service Level Agreement on Securities Custody processing related functions (eg Income & Corporate Actions payment, Account Opening process, etc.)
Undertake tasks related to the monitoring and processing all custody events
Reconciliation of payment confirmation from sub-centers with system records
Work proactively with the respective operations teams to investigate and resolve exceptions or internal/external clients’ queries
Adherence of all/any regulatory and FIS policies, ensure compliance at all times
1-2 years of related securities/custody experience and/or Global Markets processing/ daily operations environment
Strong computer competence (Microsoft Applications: Word, Excel)
Strong oral communication and interpersonal skills
Strong accuracy aptitude, and detail orientation
Ability to multi-task, work in a daily deadline environment

Direct Clearing & Custody Operations Manager Resume Examples & Samples

Manage and lead the DCC Pakistan Business
Coordinate with EMEA/ASIA PAC and MENAPTI DCC Management for business strategies
Maintain and enhance relationship with clients together with local Market Specialist and with regional client coverage support
Oversee product and relationship management by the Market Specialist and the client service delivery by operations
Develop marketing/selling strategies and build pipeline
Represent Citi Pakistan DCC in various local market platforms and with market infrastructures and regulators
Ensure that the regulatory and compliance framework in place is effective and properly applied to all relevant activity and products
Ensure acquisition and retention of high quality talent in the local DCC team
Support Agency and Trust business for their Pakistan deals
Ensure high level of risk and control awareness
Maintain strong DCC brand for the franchise and leverage knowledge from other market
University degree required in a related field
Advance level English language knowledge
Custody product and customer relationship experience of minimum 2 years
Expert in Pakistan Capital Markets; processes and rules /regulations of Pakistan Stock Exchange, CDC and NCCPL
Arabic language skills are an advantage for this role

MYS Ctsm Kl-VP-securities Services Global Custody Operations Resume Examples & Samples

Responsible for managing and leading the Prime Finance Ops team, to ensure timely accurate delivery of services and ensuring that business meet all Service Level Agreement (SLA) requirements
Ensure that the service delivery standards comply with customers and all Citigroup policies, i.e. Compliance, COB etc
Productivity and service improvement initiatives champion- responsible to review and enhance turnaround times for transactions to be are processed and service delivery standards
Liaise and act as coordinator between clients and internal counterparts to facilitate smooth working processes to strengthen service levels
Participate in regular customers' review to address any concerns, build good rapport & relationship and possibly identify additional business opportunities
Review client service standards/operating memoranda to ensure consistency in terms of service delivery
Develop performance measurement process to track customer interaction & staff performance. Initiate corrective action, where necessary
Ensure that monthly statistics on type of enquiries/complaints received from clients are being analyzed
Responsible for identifying and achieving organizational objectives through the use of appropriate resources
Planning of resources to meet the business needs (Capacity Plan)
Providing the right training needs for individuals to excel in their respective areas
Migration of best practice in term of clients’ services
Ensure proper control on departmental expenditure
Should have minimum 10 year experience in operations is preferred

Custody Operations Expert Resume Examples & Samples

Participate & Lead cross-departmental initiatives formulated to create or improve existing functionality and processes
Ensure timely and accurate service deliver
Act as central point of contact for all the process related issues / improvements etc
Liaising with relevant IT teams to resolve any technical issues that prevent the optimum performance of the processes
Drive creation of subject matter expertise within team through structured Training program
Ensure that operational controls are adequate and performed as required
Effectively manage risk and foster an environment that is knowledgeable about risk, abides by risk guidelines & controls
Partner your other regional counterparts to achieve a global, regional or product consistent framework for the services provided
Lead process Improvement through innovation and transformation projects
Manage transitions within Asset Servicing areas
Consistently evaluating and updating documented procedures to Ensure they are complete, accurate and current