Deposit Operations Specialist Resume Samples

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I Rutherford

Ismael

Rutherford

338 Hansen Radial

Los Angeles

+1 (555) 737 8948

338 Hansen Radial

Los Angeles

Phone

p +1 (555) 737 8948

Experience Experience

New York, NY

Deposit Operations Specialist

New York, NY

Okuneva Inc

New York, NY

Deposit Operations Specialist

Maintains currency in operations and human resource management practices, policies and procedures
Generating and processing daily workloads accurately, meeting department service level agreements
Performing other duties as assigned
Strict adherence to established procedures, policies and bank guidelines
Generate and process daily workloads accurately, meeting department SLAs
Performing advanced clerical operations tasks that are routine and/or repetitive in nature in a fast paced environment
Ensuring work adheres to regulations and ensures compliance to departmental policies, risk avoidance standards and service level agreements (SLA)

present

Philadelphia, PA

Deposit Operations Specialist

Philadelphia, PA

Simonis Group

present

Philadelphia, PA

Deposit Operations Specialist

present

Provide customer service for internal and/or external customers. Perform other such duties as assigned
Performs other duties and responsibilities as assigned
Initiates efficiency and productivity improvements
Assists with the annual budget process and regular review of financial statements
Monitors workflows to ensure assignments are completed in an accurate and timely manner
Ensures work adheres to regulations and ensures compliance to departmental policies, risk avoidance standards and SLAs
Ensuring that work adheres to regulations and ensuring compliance to departmental policies, risk avoidance standards and service level agreements

Education Education

Bachelor’s Degree

North Carolina State University

Bachelor’s Degree

Skills Skills

Strong ability to multi-task & strong organizational skills
Basic knowledge of accounting; i.e. how the correction will affect an account
· 1 - 3 years proven ability to develop & sustain strong, positive working relationships with internal and external colleagues andbusiness partners
1 -3 years ability to develop & sustain strong, positive working relationships with internal and external colleagues and business partners
Basic knowledge of accounting; i.e. how a correction will affect an account
Demonstrates professional telephone etiquette, displays tact and professionalism at all times
Strong PC skills, including knowledge of Word and Excel
Strong ability to communicate effectively verbally and written with all levels of colleagues
Ability to prioritize multiple demands while maintaining a professional demeanor
Quick learner, able to follow directions and retain information

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Deposit Operations Specialist Resume Examples & Samples

Accurately sort mail of various types, weights and sizes and deliver those packages to various internal departments
Process postage and/or insertion for US mail on Pitney Bowes mailing machine
Utilize an internal mail code system for sorting and delivery of mail
Generate and process daily workloads accurately, meeting department SLAs
Provide customer service for internal and/or external customers
Perform other such duties as assigned
Ability to follow directions and communicate effectively
Ability to understand internal mail code system
Basic PC skills/ability to navigate independently on a PC
Previous experience sorting mail preferred
Ability to follow directions and retain information
Ability to stand 4-5 hours at a time

Deposit Operations Specialist Resume Examples & Samples

Process postage and/or insertion for US mail on Pitney Bowes mailing machine. Utilize an internal mail code system for sorting and delivery of mail
Provide customer service for internal and/or external customers. Perform other such duties as assigned
Able to follow directions and communicate effectively
Able to understand internal mail code system
Previous experience in sorting mail preferred
Quick learner, able to follow directions and retain information
Able to lift up to 50 lbs
Able to stand for 4-5 hours at a time
Able to navigate independently on a PC

Deposit Operations Specialist Resume Examples & Samples

Performing advanced clerical operations tasks that are routine and/or repetitive in nature in a fast paced environment
Application of various complex methods, procedures and knowledge of the business unit’s product(s) and application(s)
Routine decision making without consulting supervisor and the ability to prioritize
Ensures work adheres to regulations and ensures compliance to departmental policies, risk avoidance standards and SLAs
Completion of multiple daily functions in an accurate and timely fashion, using advanced analytical skills is required
Research routine customer or bank inquiries as appropriate
Determine the source of problems and work to resolve them accurately and within quality control and service level agreement requirements
Utilize knowledge of regulatory and compliance requirements to help minimize financial risk to the bank and detailed knowledge of multiple systems to solve problems
Strong math skills, advanced problem solving and analytical skills
Strong ability to communicate effectively verbally and written with all levels of colleagues
Advanced department specific system functions and specific mainframes
Solid knowledge of MS Word
High School or Equivalent required, Associate Degree preferred
2 - 3 years Operations experience, experience working in an operations environment

Deposit Operations Specialist Resume Examples & Samples

Processing of E-Post Transaction
Gathering and reporting of statistical data
New Account Opening and Account Maintenance
5+ years of banking operations experience
Strong Written and Communications Skills
Able to work with all levels of colleagues from clerical to Senior Management
Teller transaction processing experience a plus

Deposit Operations Specialist Resume Examples & Samples

Performing basic clerical operations tasks that are routine and/or repetitive in nature in a fast paced environment
Ensuring work adheres to regulations and ensures compliance to departmental policies, risk avoidance standards and service level agreements (SLA)
Determining the source of problems and work to resolve them accurately and within quality control and SLA requirements
Utilizing knowledge of regulatory and compliance requirements to help minimize financial risk to the bank and detailed knowledge of multiple systems to solve problems
Strong department specific system functionalities and specific mainframes

Deposit Operations Specialist Resume Examples & Samples

Fulfilling customers’ requests generated through the Contact Center including matching collateral with various outbound letters
Using and updating department generated Excel spreadsheets
Using the BIC teller system to fund new accounts from Contact Center Applicants and Web Account Applicants
Answering limited inbound phone calls from branches and customers
Other duties may include Safe Box maintenance support
Prior administrative or operations experience
Teller transaction processing experience

Deposit Operations Specialist Resume Examples & Samples

Monitors workflows to ensure assignments are completed in an accurate and timely manner
Initiates efficiency and productivity improvements
NACHA Rules and ACH processes
Deposit regulations application and compliance (Reg CC, Reg D, Reg E, Reg DD, Reg G, Reg II)
Deposit and check clearing and processing
Operations and systems of assigned functional area
General accounting procedures to reconcile general ledger accounts
Lead the work of others and provide cross-training, coaching and mentoring
Incite enthusiasm and influence, motivate and persuade others to achieve desired outcomes without organizational authority

Deposit Operations Specialist Resume Examples & Samples

Strict adherence to established procedures, policies and bank guidelines
Achieving and maintaining personal and team targets, goals and objectives
Demonstrating research and problem solving skills
Demonstrating professional communication skills (both written and verbal)
Meeting all Service Level Agreements (SLA’s) to support our customer service standards
Strong PC skills, including knowledge of Word and Excel
1-2 years of clerical or customer service experience
1-2 years of experience within financial services industry or banking operations
Knowledge of Bank/department computer applications and systems

Deposit Operations Specialist Resume Examples & Samples

Completion of multiple daily functions in an accurate and timely fashion, and within quality control and SLA requirements
1 - 2 years of experience working in an operations environment
Strong ability to multi-task and organizational skills
Solid knowledge of MS Office

Deposit Operations Specialist Resume Examples & Samples

Ensuring that work adheres to regulations and ensuring compliance to departmental policies, risk avoidance standards and service level agreements
Completion of multiple daily functions in an accurate and timely fashion, using advanced analytical skills
Researching routine customer or bank inquiries
Determining the source of problems and work to resolve them accurately and within quality control and service level agreement requirements
Utilizing knowledge of regulatory and compliance requirements to help minimize financial risk to the bank
Strong math, problem solving and analytical skills
Solid knowledge of MS Word, Excel and Outlook
2 - 3 years of experience working in an operations environment

Deposit Operations Specialist Resume Examples & Samples

Accurately sorting mail of various types, weights and sizes and delivering those packages to various internal departments
Processing postage and/or insertion for US mail on Pitney Bowes mailing machine
Utilizing an internal mail code system for sorting and delivery of mail
Generating and processing daily workloads accurately, meeting department service level agreements
Providing customer service for internal and/or external customers
Performing other duties as assigned
Ability to stand for 4-5 hours at a time

Deposit Operations Specialist Resume Examples & Samples

Researching account errors using bank applications
Processing account corrections to customer and/or General Ledger accounts within given service level agreement
Entering financial transactions to clear general ledger accounts, or customer errors
Communicating with other financial institutions, branches or internal departments
Other departmental duties as may be assigned
1 - 3 years experience of working in an operations environment
Basic knowledge of accounting; i.e. how the correction will affect an account

Deposit Operations Specialist Resume Examples & Samples

Complete various day-to-day functions within the deposit operations department
Provide quality customer service. This includes responding to customer inquiries, troubleshooting and resolving issues, follow-up both by telephone and email, and internal service events
Exercise discretion, strong interpersonal skills and independent judgment with respect to some of the most significant functions within the Bank
Cross-train and learn other functions within the department as needed
Must be able to work with complex banking transactions. Will look for and identify possible risks and fraudulent activities to both customers and Great Western Bank
Performs proper maintenance and research on Deposit Accounts and CIF’s as requested by internal customers
Ensures regulatory compliance by accurately executing written procedures on a consistent basis
Act as a bank resource for Reg E and Reg D compliance
One to three years of banking experience or experience with banking systems
Capable of accurate data entry/transaction processing

Deposit Operations Specialist Resume Examples & Samples

Maintain basic knowledge of all Capital Bank deposit products and services along with regulatory and compliance requirements
High School Diploma and or GED with at least 1-2 years prior banking experience or equivalent combination of education and training. Beginning knowledge of Microsoft Windows operating system & Microsoft Word and Outlook; knowledge of banking software systems preferred
Demonstrates professional telephone etiquette, displays tact and professionalism at all times

Deposit Operations Specialist Resume Examples & Samples

2 - 3 years experience working in an operations environment
Basic knowledge of accounting; i.e. how a correction will affect an account
Experience within financial services

Deposit Operations Specialist Resume Examples & Samples

Processing of miscellaneous customer service requests via paper and telephone
1 -3 years ability to develop & sustain strong, positive working relationships with internal and external colleagues and business partners
1 - 3 years proficient with Word and Excel

Deposit Operations Specialist Resume Examples & Samples

Using and updating department-generated Excel spreadsheets
Using the BIC Teller system to fund new accounts form Contact Center Applicants and Web Account Applicants
Answering inbound phone calls from branches and customers
2+ years of prior administrative or operations experience
MS Excel- ability to create and update spreadsheets

Deposit Operations Specialist Resume Examples & Samples

Running daily operations and striving towards successful service level agreements
General Knowledge of 80% of department processes & services supported by GDO
Manage Department Reports

Deposit Operations Specialist Resume Examples & Samples

·Adherence torisk management requirements, including regulatory and product changes
·Processing of E-Post Transaction
·Processing of miscellaneous customer service requests via paper and telephone
·Involvement in Root Cause Problem Solving sessions where minute taking and task follow up are required
·Research and Problem Solving
·Gathering and reporting of statistical data
· 1 - 3 years proven ability to develop & sustain strong, positive working relationships with internal and external colleagues andbusiness partners
1 - 3 years Word and Excel proficient
·Strong written and communications skills
·Ability to work under pressure with efficiency and accuracy
·Ability to plan and prioritize workload
·Able to work with all levels of colleagues from clerical to senior management
Preferred Skills/Experience
·Previous customer service, especially handling incoming phone calls
·Excel and Database – ability to create and update spreadsheets
·Problem solving and team building
·Strong organizational skills

Deposit Operations Specialist Resume Examples & Samples

Have approximately three years of banking operations or teller services experience
Exceptional attention to detail and experience using MS Excel on a daily basis
A commitment to learning, dedication to our clients, and excellent customer service skills
Participates in human resource management activities, including participating in the interviewing and selection, performance evaluation and progressive discipline processes, as required

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