Control Manager Resume Samples

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J Daugherty

Jamal

Daugherty

19624 Dickinson Expressway

Los Angeles

+1 (555) 237 9170

19624 Dickinson Expressway

Los Angeles

Phone

p +1 (555) 237 9170

Experience Experience

Boston, MA

Control Manager

Boston, MA

Smitham LLC

Boston, MA

Control Manager

Management responsibility including: Performance Management, employment decisions, rewarding and motivating a team of 4-5 support specialist
Reinforce IT Risk Policies and Standards, and provide risk management support
Demonstrated technical abilities in multiple areas (e.g., technology infrastructure platforms or networks, application development, data protection, etc.)
Support collection processes and recommend a process improvement strategy utilizing quality rigor, documentation and control dashboard deployment
Manage and coach Collection Documentation staff
Represent business area in a variety of risk management forums – influencing and owning outputs and actions
Building Open Platform’s control framework, including but not limited to

Philadelphia, PA

Rcsa Control Manager

Philadelphia, PA

Gorczany, Maggio and Waters

Philadelphia, PA

Rcsa Control Manager

Partner with colleagues across New Customer Engagement (NCE) to help drive a culture of risk awareness and proactive risk identification and assessment within the business. Develop positive working relationships with Controls Team members and other business partners to maintain an open environment for collaboration, risk identification, and remediation
Develop positive working relationships with Controls team members and business partners to maintain an open environment for collaboration, risk identification, and issue solving/resolution
Provide RCSA Procedures and Phoenix / FORCE system subject matter expertise as advisor to the Controls team regarding business risk issues and recommend solutions
Participate in development of new process maps or updates to support periodic confirmation of adequacy of scope and content of business Risk and Control Self-Assessments
Perform periodic staff performance reviews and creatively collaborate on development plans
Exhibits professional skepticism. Synthesizes data quickly and communicates analysis succinctly. Using critical thinking and analysis to influence and provide direction
Lead process mapping and risk and control identification sessions held within the business to support development, and periodic confirmation of the adequacy of scope and content of Risk and Control Self-Assessments (RCSAs)

present

Los Angeles, CA

Change Control Manager

Los Angeles, CA

Runolfsdottir-Ziemann

present

Los Angeles, CA

Change Control Manager

present

Track record of developing effective working relationships and providing meaningful guidance and support to colleagues in different disciplines
Identify and communicate any project related issues to Senior Management Team and develop contingencies
Manages the department to provide timely and compliant change control packages to the site
Responsible for prioritization, problem solving, supporting resource management, communication and risk management of assigned Projects
Submit monthly performance reports, cost management reports, estimates at completion
Informs management about quality related issues requiring attention or improvement
Work on special projects as they arise

Education Education

Bachelor’s Degree in Autonomy While Interacting With Senior Stakeholders

University of Tennessee

Bachelor’s Degree in Autonomy While Interacting With Senior Stakeholders

Skills Skills

Detailed knowledge of Complaint handling (FCA Disp rules), key processes, systems and policies
Knowledge of Treating Customers Fairly (Conduct Risk) principles and links to Operational Control
Knowledge of audit methodology and experience of working within audit conditions
Demonstrate high level of accountability for the work of self and others
Previous experience
Proven track record in developing and implementing effective Control frameworks
Influencing: Engage and influence new ways of working – challenge and implement new processes
High level communication skills: Ability to communicate & consult at all levels with internal and external stakeholders. This includes communicating complex plans to a variety of stakeholders (including external suppliers)
Experience in overseeing Change Management programmes and processes to deliver strategic imperatives

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15 Control Manager resume templates

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Oversight & Control Manager Resume Examples & Samples

Develop needed processes, procedures and templates to guide GFCC into alignment with the Corporate Functions Issues Management Procedures
Establish processes and protocols to insure that new issues are documented properly, and action plans that are developed are clearly defined and address the problems at the root cause
Establish processes and protocols to insure that all action plans have the correct level of review and approval by Oversight & Controls prior to closure
Perform analysis of outstanding audit, regulatory, compliance identified, and business identified issues and develops processes to monitor action plan in accordance with existing timelines, and escalate issues that are not progressing as expected
Perform detailed analysis to identify and distill themes with issues and or action plans
Define and deliver regular issues management metrics and reporting
Assist with the design, development and delivery of Issues Management related training
Partner with colleagues across the firm to help drive a culture of risk awareness and proactive risk identification and assessment of horizontal risks within the business
Develop positive working relationships with Controls Team members and other business partners to maintain an open environment for collaboration, risk identification, and remediation
Maintain awareness of significant changes impacting the business, both internally and externally, and ensure appropriate actions to mitigate risk and modify/expand control the RCSA and other control activities
Participate in various Corporate Operational Risk and LOB meetings related to operational risk and control matters
Lead, or participate in, other operating risk and control projects or initiatives as assigned
10 years of experience in risk and control identification, analysis, assessment, and ranking
Strong knowledge of risk management and internal control principles required
Strong Visio process mapping skills required
Ability to work in a matrixed environment, provide oversight and directly influence change
Knowledge of Financial Services and their operational processes desired
Ability to collaborate with business and functional experts to provide risk assessment guidance and direction, and to recognize risks, control gaps and design enhancements

Oversight & Control Manager Resume Examples & Samples

This role will include heavy analysis of outstanding audit, regulatory, compliance identified, and business identified issues and develop processes to monitor action plan in accordance with existing timelines, and escalate issues that are not progressing as expected and identify continuous improvement opportunities
Support process mapping and risk and control identification sessions held within the business to support development, and periodic confirmation of the adequacy of scope and content of horizontal Risk and Control Self-Assessments (RCSAs). VISIO skills are a must-have
Support Executive Risk Reviews to proactively identify, assess and prioritize risks
Assist in the review and enhancement of the current framework that is leveraged to design and implement consistent Risk & Control Self Assessments cross business units
May assist in the design, development, implementation and facilitation of an effective GFCC Risk & Control Self Assessment or Issues Management training program
Partner with colleagues across GFCC to help drive a culture of risk awareness and proactive risk identification and assessment of horizontal risks within the business
Maintain awareness of significant changes impacting GFCC, both internally and externally, and ensure appropriate actions to mitigate risk and modify/expand control the RCSA and other control activities
Participate in various committees and meetings related to operational risk and control matters
10+ years of experience in risk and control identification, analysis, assessment, and ranking

Senior Control Manager Resume Examples & Samples

10+ years of Information Technology experience
Professional certification desirable: CISM, CISSP, CISA
Strong understanding of O&T Risk Management and O&T Risk domains
Effective and strong leadership skills
Strong written and oral communications skills, including presentation skills
Thorough understanding of MCA and iCAPS
Strong knowledge of policies and regulations that affects O&T risk control requirements for Continuity of Business and Supplier Risk Management
Able to communicate effectively at all levels of the organization
Self-motivated, able to manage deadlines in a fast-paced environment requiring strong project management and multi-tasking skills
Experience working with internal and external auditors including accounting firms and regulators

VP / Rcsa Control Manager Resume Examples & Samples

The Operational Control Manager will lead a team of analysts in the implementation of a sustainable operational risk management program through the execution of risk and control self assessments
He/She will be aligned to support the risk program for a senior Default executive, and will develop metrics and scorecards to measure and report on the control environment
The manager will coordinate assessment activities with other CMB and Corporate oversight functions including IT Risk, Mortgage Banking Risk Governance, Compliance, and Audit
Manager will be responsible for designing a comprehensive control testing program to validate the effectiveness of controls, and will ensure assessments are regularly updated
Team will leverage key risk management systems including the Phoenix Risk tracking system
Candidate must have strong knowledge of Operational and Enterprise Risk Management along with a strong knowledge of default business functions and processes
Must have strong project management skills and ability to develop business solutions and requirements
Must have demonstrated ability to develop and maintain effective relationships with senior and mid-level management to communicate status updates and issues. Candidate will participate on task forces and special projects, as assigned
10+ years in Financial Services with progressively increasing responsibilities
Operational Risk, Enterprise Risk, and/or Audit experience
Loan Default and/or Loss Mitigation related experience
Hands-on experience within Chase Mortgage Banking preferred
Knowledge of compliance with regulatory requirements in Mortgage Banking
Industry certifications preferred
Strong leadership and relationship building skills with the ability to network
Strong communication (verbal and written) and project management skills
Ability to deal with difficult issues and provide constructive and direct feedback
Ability to apply business knowledge to new situations
Excellent data analysis skills leveraging Microsoft Office toolset (Excel, PowerPoint, Word, Visio)
Ability to quickly comprehend information from oral and written documentation
Working knowledge of Home Loan Default servicing systems beneficial

CB & CWM Control Manager Resume Examples & Samples

Partner with business operating units to understand key business objectives, processes, risks and controls
Partner with LOB/Region Compliance teams, Internal Audit, Operational Risk and other control functions in driving the strategic agenda to improve the control framework, as well as, the execution of tactical steps
Support the team’s execution of the Operational Risk Management standards, methodologies, and procedures
Advise business of risks and be a proactive, independent advisor to the assigned business, identifying business risk issues and recommending solutions
Support the implementation and execution of the Risk and Control Self Assessment Program including
Facilitate end to end reviews and deep dives with assigned business units
Risk Assessments
Control Identification, Assessment and Substantiation
Issue Management and Action Plan validation
Evaluate the quality of content, implementation and ongoing execution of established RCSAs
Follow-up with accountable business leaders and their teams to ensure control issues (regulatory, audit, compliance identified, and business/self identified) are effectively resolved and subject to in-depth root cause analysis
Partner with business and control leadership in driving open discussion of issues and control gaps
Support business units with root cause analysis of key control events
Oversee creation, documentation, tracking and closure of Action Plans in the firm’s risk reporting system (Phoenix)
Compile, update and prepare reports and analysis on issues and controls
Coordinate internal and external audit examination activities for impacted business units
Bachelor's degree or equivalent experience in accounting, finance, business or related field
7 to 10 years in the financial services industry; including background in operational risk management, audit, compliance, or operations
Relevant risk management experience and awareness either gathered through a risk or audit role preferred
Working knowledge of operational risk and control frameworks (e.g. RCSA practices, KRI, loss events, COSO, COBIT, SOX ) in a regulated environment (i.e. Basel II standards, FFIEC guidance, etc.)
Demonstrated experience in risk and control self-assessments, including process mapping, risk analysis and control design evaluation skills
Self-motivated & confident decision-maker with the ability to demonstrate leadership, challenging and influencing change where necessary
Strong interpersonal and analytic skills, particularly influencing and negotiation
Effective communicator with excellent written and verbal communication skills
Strong analytical and documentation skills, as well as attention to details
Ability to manage multiple assignments and meet tight deadlines within a team environment
Flexible and creative thinker
Proficiency in Visio prefered

Citifinancial Quailty Control Manager Resume Examples & Samples

Bachelor’s Degree or equivalent experience of 2+years related experience
Understanding of business procedures, business products, processes and computer systems
Possess a working knowledge of a mortgage servicing
Experience with RCSA’s, Quality Control Testing, COB Management a plus
Possess the ability to support multiple businesses remotely in various geographical locations and inter-act with other location
50% Travel

Exchange Control Manager Resume Examples & Samples

5 years Exchange Control experience
Proven track record on liaison with the SARB
Minimum Matric
Tertiary qualification an advantage
Ability to efficiently manage a team
Ability to efficiently plan and organise own workload within tight deadlines
Fluent in English, both written & verbal

Rcsa Control Manager Resume Examples & Samples

Builds specialized knowledge beyond stakeholder activities
Identifies and assesses impact of proposed product, accounting, operational and technology/infrastructure changes
Implements agreed-upon initiatives
Possesses in-depth knowledge of the line of business systems being supported
Provides honest and constructive feedback and coaching to others through real-time dialogue as well as documented review notes
Embraces the firm's diversity agenda and supports departmental activities
Is articulate and composed when delivering difficult messages to stakeholders
Ability to assist with structuring control testing by identifying populations, defining appropriate test scope and analyze results
Effective communication and negotiation skills at the Senior Management Level
High level of professionalism and self-motivation
Teamwork and communication (written and verbal) required

VP Ccar End to End Control Manager Resume Examples & Samples

Minimum of 5-10 years progressive finance or risk experience and strong aptitude to learn
Minimum of a bachelor’s degree or equivalent in business, finance, related field or equivalent experience. Advance degree or accreditation preferred
Strong understanding of finance, risk, and regulatory concepts, analytical skills and interpersonal/leadership skills required
Knowledge of financial services industry and wholesale banking products

Cib-operation Control Manager Resume Examples & Samples

Produce local regulatory reports
Perform quality assurance test / review for regulatory report prepared by Ops
Perform risk / procedure reviews and gap analysis on existing report procedure
Involve in the procedure establishment for new reports
Follow up on the solution of report related issue / control gap
Lead report related reviews and self-assessments required by local regulators
Participant in report related projects, including requirement assessment, documentation, testing
Provide KRI to senior management and control improvement suggestions
Provide report related training to Ops staff
At least 5 years of working experiences in banking/operations
Good ability of internal controls and compliance in local regulations on operations area
Good ability of data processing
Ability to communicate proactively and openly with internal and external business partners locally and remotely
Good organization and time management skills with ability to handle multiple tasks with tight timeline

Cross Products Supervisory Control Manager Resume Examples & Samples

Establishment of Supervisory Controls for onshore and offshore key functions - >The job holder must have a comprehensive knowledge of Reconciliations, Brokerage, Audit Confirmation & Tax Operations with a strong risk background to implement the appropriate supervisory controls both on and off shore to monitor processes,
Maintain up-to-date onshore supervisory control procedures in accordance with regulatory requirements governing the key functions performed by offshore team
Key point contact for the Global Service Center, BRCM, Internal & External Auditors; Proactively manage relationship with internal stakeholders , Global Service Center & CPS counterparts in other regions, IT, Finance & Operations
Drive consistency in structure, approach, content and quality of change deliverables based on review of process flows whereby they can identify weaknesses and implement rigorous controls to prevent deterioration
Promote and leverage best practices; engage with working committees to implement globally consistent framework, governance & operating model
Champion efficiency, and drive sustainable saves
Proactively manage and mitigate risk issues, identify root cause and propose solution to remediate risk (either tactically or strategically)
Attend risk & control meetings with BRCM to review KRI’s, KPI’s, & KCI’s. Proactively ensure risk issues and gaps are remediated timely; identify potential control gaps and challenge suitability & quality of the commentaries of the risk metrics
Liaise with Product Groups, IT, Management and other internal stakeholders to escalate & resolve critical issues on a timely basis
Rigorously adhere to all operational control procedures defined in FIM and other relevant regulations
Review offshore Desktop Instructional Procedures to ensure compliance with Global Market Policy
Provide oversight support to Tax Operations on daily metrics & exceptions; monitor & chase resolution related of the exceptions and liaise with other departments to ensure accurate & timely tax reporting
Able to familiarize with an increasing number of new and often complex products in order to recognize requisite controls. Understand the various processing, controls, regulatory and legal requirements so as to mitigate risk of losses and related costs incurred
Able to work competently under pressure exercising sound judgment in a dynamic and fast changing environment
Responsible for the delivery of change initiatives defined by the Change Management team (i.e. projects are delivered on time, on budget, to standard and achieve stated benefits)
15+ years experience required in a global banking and markets environment
Possess a detailed breadth and depth of knowledge of GB&M products, processing, settlement requirements, and industry best practices
Critical thinking, communication & multi-task skills
Strong relationship management & managerial skills
Proactive, analytical individual capable of evaluating processes and re-engineering as needed
Ability to navigate unstructured or ambiguous situations

Etd Control Manager Resume Examples & Samples

Managing a team of Derivatives Oversight and Control Analysts, providing all required training, support and guidance
Deputising for the Derivatives Section Manager as required
Leading Daily Huddles and Whiteboard sessions, to monitor KPI delivery and drive through efficiency and process improvement
Sign-off on daily tasks including futures and options clearer reconciliations and margin instructions by due deadlines for all clients, ensuring that fund accounting is accurate
Ensure that the team monitor futures/options nearing expiry and that maturities/exercises/assignments are completed accurately
Ensure existing procedures are up to date and identify improvements in procedures
Support activities relating to the on boarding of new clients as well as the extensive pipeline of change activity for existing clients
Chair regular client calls and drive their requirements
Carry out detailed investigative work as necessary
Share specialist knowledge with colleagues and clients
Maintain own standards of excellence and keep up to date with the latest industry developments
Extensive experience of servicing exchange traded derivatives products
Experience of accounting, valuation and/or administration of derivatives
Experience of having worked on large scale technical projects
Excellent communication Skills
Highly numerate and accurate
Investigative skills
Part Qualified / Qualified Accountant desirable
IOC qualification desirable

Oversight & Control Manager Resume Examples & Samples

Lead a team of RCSA Subject Matter Experts and Functional subject matter experts through the development and maintenance of a robust, consistent RCSA framework
Lead process mapping and risk and control identification sessions held within the business to support development, and periodic confirmation of the adequacy of scope and content of horizontal Risk and Control Self-Assessments (RCSAs). VISIO skills are a must-have
Lead Executive Risk Reviews to proactively identify, assess and prioritize risks
May assist in the design, development, implementation and facilitation of an effective Risk & Control Self Assessment or Issues Management training program
Partner with colleagues across Compliance to help drive a culture of risk awareness and proactive risk identification and assessment of horizontal risks within the business
Maintain awareness of significant changes impacting Compliance, both internally and externally, and ensure appropriate actions to mitigate risk and modify/expand control the RCSA and other control activities
Bachelors degree required, advanced degree or professional certification preferred
5+ years in a compliance related role
Strong organizational, project management, and multi-tasking skills with demonstrated ability to manage expectations and deliver results
Self Starter and ability to work independently
Must be flexible and able to quickly adapt to change
Proven ability to build strong partnerships with key stakeholders
Excellent communication skills (written and verbal) required
Proficiency in Microsoft Excel, Visio, MS Project and PowerPoint required
Anti-Money Laundering subject matter knowledge is preferred

Oversight & Control Ccb Aml Control Manager Resume Examples & Samples

Partner effectively with business and functional colleagues to guide consistent and rigorous JPM operational risk management practices, including: risk committees, risk & control self assessments (RCSAs), risk acceptances, risk event analysis, operational risk / loss management reporting, and related action plans
Review processes and procedures for efficiency and effectiveness and assist in implementing new procedures when required
Advise business of risks and is a proactive, independent advisor to the assigned business, identifying business risk issues and recommending solutions
Ability to influence and manage without direct control hierarchy
Facilitate end to end reviews and deep dives across the business units
Partner with leadership in driving open discussion of issues and control gaps
Sustain best practice framework for defining, reviewing, and maintaining policies, procedures, and process documentation
Maintain strong and collaborative working relationship with Audit, Compliance, and IT Risk Management
Generate and/or publish recurring risk reporting (i.e. scorecards, action plan updates, status reporting)
Ensure bank regulatory requirements are communicated and met by partnering with compliance
AML experience is preferred
Minimum of 5 years experience in 2 or more of the following area; Consumer Banking, Audit, Legal/Compliance, Operations Control or Process Improvement
Excellent written and oral communication skills with the ability to present information in differing degrees of detail and form depending on the audience
Enjoy working in a fast-paced and demanding environment
Experience identifying strategic improvements and delivering measurable change

Rcsa Control Manager Resume Examples & Samples

Collaborate with CCB RCSA Support team and CCB peer Controls/RCSA team partners to drive strategic RCSA initiatives for Auto Finance
Lead and manage a team of RCSA control testers who are responsible for executing required Risk and Control Self Assessment (RCSA) testing for the Auto Finance business
Develop risk mitigation testing strategies
Review, challenge and substantiate control ratings through the testing process
Communicate testing results to business partners and control support teams
Evaluate test workpapers to ensure quality results are achieved
Perform periodic staff performance reviews and creatively collaborate on development plans
Partner with CCB/AF Controls teams and business partners to develop and drive implementation of RCSA program strategies
Facilitate executive risk reviews and risk and control deep dives with line of business leaders as applicable to drive open discussion of issues and control gaps
Participate in development of new process maps or updates/annual recertification’s to support periodic confirmation of adequacy of scope and content of business Risk and Control Self-Assessments
Provide RCSA Procedures and Phoenix system subject matter expertise as advisor to the Controls team regarding business risk issues and recommend solutions
Develop positive working relationships with Controls team members and business partners to maintain an open environment for collaboration, risk identification, and issue solving/resolution
Provide ongoing recommendations for improvements by incorporating emerging, key business risks
Partner with colleagues across Auto to help drive a culture of risk awareness and proactive risk identification and assessment
Lead, or participate in, other Control and partner initiatives as assigned
8+ years in the financial services industry required
Strong knowledge/background internal control principles, operational risk management, audit, compliance, or operations preferred
Preference given to individuals with demonstrated experience in risk and control self-assessment, including risk and control testing, process mapping, and data analysis skills
Excellent organizational, project management, and multi-tasking skills
Strong analytical and creative thinking skills, and orientation to detail
Very high level of professionalism and sense of urgency
Demonstrated ability to manage expectations, achieve deadlines and deliver quality results
Self-motivated and confident decision-maker with the ability to demonstrate leadership, challenging and influencing change where necessary
Proven ability to build strong partnerships with key stakeholders, and collaborate with business and functional experts to provide RCSA guidance and to recognize risks, control gaps and design enhancements
Collaborative team player able to develop meaningful and effective working relationships with fellow colleagues
Strong computer skills required; proficiency in Microsoft Office applications (Word, Advanced Excel - including macros, PowerPoint); knowledge of MS Project, MS Access and Visio a plus
Expertise with the Phoenix Operational Risk Management system preferred
Expertise with ALM/Quality Center preferred
Knowledge of the Auto Finance business and its operational processes desired

CCB Rcsa Control Manager Resume Examples & Samples

Direct engagement with all levels of management up within Consumer Banking and across other CCB Control teams
Define test strategy and develop independent testing program
Responsible for supporting cross-functional testing initiatives, in conjunction with other Functional Control Offices
Key stakeholder in the development of test plans and scripts with a focus on the development of robust test strategies designed to identify control weaknesses, determine root causes, and recommend solutions
Report on testing activities test testing results, test case coverage, required resources, defects discovered and their status, performance baselines etc
Ensure the timely delivery of different testing milestones
Focus on identification of customer impacting issues, including remediation recommendations when required
Serves as the key contact for testing governance and review
B.A./B.S. degree required, M.B.A. a plus
5+ years experience in Audit/Risk/Control function
5 - 7 years experience in the financial industry preferred
Working knowledge of both Manual and Automated control testing
Experience in leading and completing control testing or audit projects from planning, execution and wrap-up
Strong executional and project management

Control Manager Resume Examples & Samples

Focus on Genius Documentation within the Collections function
Act as CTC support for Synchrony Bank’s Collections and Functional Processes
Analyze the effectiveness of Collections controls (preventative and detective), producing reports to communicate the functional effectiveness of the controls
Assist / drive the Early Warning Report
Recommend and perform tests of controls using quality measurements to determine opportunity, risk level, and root cause
Ensure clear documentation of defect findings to be communicated to process owners
Demonstrate knowledge of regulatory compliance of the financial services
Support collection processes and recommend a process improvement strategy utilizing quality rigor, documentation and control dashboard deployment
Determine and advise of target breaks within collection processes to identify true Root Cause and recommendations
Recommend and monitor implementation, contingencies, scope changes and budget according to BPI (business process improvement) action plans
Manage and coach Collection Documentation staff
Review and analyze employee performance statistics on a daily basis
Review process owner and collections leadership expectations, take corrective actions where needed and communicate status to the Governance Manager
Conduct regular business process reviews with process owners and Governance Manager for progress on BMPS initiatives, roadblocks, issues and milestones
Participate in cross-functional projects to drive Quality rigor, including development, testing, and implementation
Work as a partner within the Collections organization and across functions to evaluate/recommend improvements to business processes that arrive at mutual cost effective, documented and control solutions for business processes
Management responsibility including: Performance Management, employment decisions, rewarding and motivating a team of 4-5 support specialist
Other duties as assigned
Minimum 2 years of previous management/leadership experience or in financial services role focused in quality, documentation management, compliance, or audit programs
Minimum 3 years collections experience
1 year technical writing or equivalent experience
Quality Experience – Black Belt or greater role
Professional Certifications (CPA, CISA, CIA, CFSM, etc.)
Experience working in a regulated business
Experience working with 3rd parties in a global organization
Strong analytic, risk management, and problem solving skills
Ability to work/manage independently and manage multiple assignments
Excellent analytic/technical skills
Strong verbal communication, business writing, presentation, and facilitation skills
Proven ability to develop and deliver presentations to groups while evoking understanding
Demonstrated ability to influence and build strong relationships with stakeholders
Superior Microsoft Office Skills

O&T LRR Control Manager Resume Examples & Samples

Bachelor Degree holder
5~10 years working experience on technology, banking experience is preferred
Basic understanding on bank product, operation process, regulatory reporting
Project experience is a plus
Good communication skill and coordination skill
Fluent spoken English and Mandarin
Ability to work independently and willing to work overtime

FX Oversight & Control Manager Resume Examples & Samples

5+ years of experience in Operations and/or Trade Support
Bachelor's degree in Accounting, Economics, Finance, or equivalent or equivalent
Understanding and product knowledge specifically FX
Previous experience in Outsourcing / Offshoring / Nearshoring
Prior experience with implementing and/or managing a Global operational model
Superior Client service attitude and skills
Solid analytical and documentation skills

Rcsa Control Manager Resume Examples & Samples

Strong understanding of risk assessment methodologies and standards
Comprehensive knowledge of process analysis and control design techniques
Five to seven years of related professional experience
Excellent interpersonal skills, written skills and strong, broad-based communications skills - ability to discuss range of topics with a range of business managers from operations through executive and build strong working relationships
Ability to manage shifting priorities and work in a fast paced environment
Must have demonstrated experience in risk management concepts and risk and control self-assessments, including process documentation, and data analysis skills
Self-motivated & confident with the ability to demonstrate leadership, challenging and influencing change where necessary
Sound business judgment and objectivity
Structured and organized - ability to organize projects, results and documentation that is effective from a business management perspective
Analytical strength in understanding, mapping and explaining complex business processes
Ability to work with limited supervision and make independent decisions
Team player able to develop meaningful and effective working relationships with peers
Excellent computer skills including Excel, PowerPoint, Phoenix with ability to quickly learn new tools as required
Bachelor's degree Preferred

Control Manager Issues Management Resume Examples & Samples

Monitor all Business Banking control remediation efforts being tracked
Evaluate the accuracy of support provided by the business to fully complete remediation efforts
Actively partner with functional support teams (i.e. IT Risk, Deposit Risk, Compliance, and Internal Audit) to develop positive working relationships and maintain an open environment for collaboration and remediation
Persistent follow up with business partners to ensure timely completion of remediation efforts
Maintain awareness of significant risk and control issues within the business that may impact the total number remediation efforts being tracked
Maintain awareness of emerging issues form internal audit and external examination activity that may impact the total number remediation efforts being tracked
Provide feedback on remediation plans with respect to timelines and steps outlined to close any control gaps
Participate in other operating risk and control initiatives as assigned
5+ years of experience in risk identification, aggregation, analysis, or assessment
Strong organizational, project management, and multi-tasking skills
Strong decision making, analytical and creative thinking skills
Knowledge of operational processes desired
Prior Phoenix system background preferred

Ground Control Manager, China Resume Examples & Samples

Finance - invoices process, expenses process, accounting requests, finance processes
IT point of contact: accesses, hardware, ADSL
Represent Talent on the ground, acting as point of contact for annual leave allocation, documentation and human resource processes, cultural on-boarding
Recruitment – assist in ensuring the candidate experience is unified across the region

Citibank Berhad Kl-balance Sheet Control Manager Resume Examples & Samples

In-depth knowledge of Financial Accounting and Balance Sheet reconciliation methodologies
To drive & implement Balance Sheet reconciliation & proofing process and controls across all Business units/Legal Vehicles within the Bank
To implement Balance Sheet Substantiation Guidelines and Policies
Coordinate, prepare and organized the monthly Accounts Review Committee (ARC) meeting
Coordinate various account control related activities for Red Account, Risk reporting, and benchmark validation
Perform and drive independent account reviews
To ensure sound process and controls are designed and implemented to ensure timely identification and review of all proofing exceptions/ issues
Oversee monthly proofing of Finance accounts inclusive of account owner and benchmark reviews
General Ledger account owner assignments
Establish and ensure data integrity and completeness between the general ledger and eRecon
Assistance with BSCG and GPO related projects and initiatives, including standardization GL process end-to-end
Management Reporting of Ageing transactions
To ensure Segregation of duties surrounding proofing
4-8 years of work experience as a finance professional in either a bank, financial institution or accountancy firm with direct responsibility for reporting or audit work of financial institutions
Proven track record in Accountancy/Regulations Compliance
Proven track record in partnering with business counterparts in achieving business and financial objectives
Proven ability to deliver goals and objectives in tight timelines
Able to demonstrate integrity and professionalism
Proven track record in challenging the status quo
CPA qualification is a plus
Strong professional references
Young professional able to work across teams and departments
Confident person with ability to clearly articulate concepts and policies
Analytical and organized, with attention to details
Independent, self-motivated, and is able to work with minimal supervision
Excellent in Microsoft Office – Excel/PowerPoint/Word
Effective time management, documentation and organizational skills

Consumer Operation Control Manager Resume Examples & Samples

Bachelor degree or above
Minimum 8 years of working experience
Knowledge of retail financial products and services
Knowledge in local legal and regulatory requirements
Willingness to accept challenges, self-driven and deliver results based on predefined timelines

Balance Sheet Control Manager Resume Examples & Samples

Responsible for managing a small team including providing feedback and performance appraisals, scheduling, training, and staffing issue resolution
Responsibilities will include workflow coordination, compliance, control, audit functions, transaction authorization, signoff and project support
Identify opportunity and implement process improvements, service enhancements, or technology enhancements
Balance sheet/legal entity oversight for various business units associated with Institutional Clients Group (ICG)
Oversight of Regulatory Reporting (Basel/Qmemo), Intercompany Reporting, Balance sheet reviews, and other ad-hoc reporting
Ensure compliance with Citi Finance, regulatory, and other relevant policies
Participation in internal and external audits
Candidate must be a self-starter who possesses 5+ years work experience in financial services or accounting related industry with emphasis on people management, accounting/reconciliation, and controls
Possess excellent interpersonal, business writing, and verbal/presentation skills including good communication skills with the ability to be assertive
A quick learner, comfortable with and able to manage complex systems and environments
Demonstrated analytical and problem solving skills- proven solution driven approach to problem solving
Strong aptitude with understanding regulatory reporting requirements (i.e. 10K, 10Q, FRY-9C)
Must have strong PC skills including MS Windows, Excel, and Word

In-unit Control Manager Resume Examples & Samples

Perform co-ordination role of External / Internal Reviews (i.e. Regulatory Reviews, IA, Compliance Testing, etc.)
To partner with business and compliance to assess and understand new regulations and policy changes
Co-work with business to update Local Operating Procedures
MCA Oversight

In-unit Control Manager Resume Examples & Samples

Holder of Bachelor’s degree or above
At least 5 years experience in related fields preferably with experience in control function
Consistently operating at a high standard of quality/accuracy and within required timeframes
Ability to challenge and debate issues of importance to the franchise
Proactive in anticipating and pre-empting problems

SOX IT Control Manager Resume Examples & Samples

Champion Sarbanes Oxley (SOX) and SAP Segregation of Duties (SOD) compliance initiatives
Maintain IT risk management framework to communicate existing and emerging SOX and other IT compliance risks to Executive Management
Ensure that an acceptable level of internal control is maintained over the IT Organization
Ensure that key IT Controls are executed
Perform regular assessment of HMH's IT Controls and ensures continued compliance
Train and educate functional and technical management in business risk and control concepts and collaboratively develop a pragmatic approach to deal with such risks
Act as primary liaison between IT and audit groups (internal and external) during all phases of the audit process including leading SWAT teams to respond to and resolve any IT audit findings
Identify and analyze SAP SOD conflicts
Identify and document mitigating controls in Virsa
Create and implement process improvement of processes and controls
Periodically review of risk rules by appropriate personnel, including analysis of "Z" transactions
Periodically confirmation of mitigation control operation and scope (validation that control is still in place and applies to conflicts it covers in Virsa)
Support Internal Audit for audit operations with concentration on Technology Group compliance
Manage global security awareness
Liaise with external audit for compliance activities
Deliver the data and insight that informs business leaders on risk-based tactical and strategic business initiatives
Identify and leverage data sources that will enhance our risk intelligence capabilities
Provide critical input and expertise in the selection and implementation of new tools that contribute to the ongoing improvement of our compliance posture
Use your operations background to build a world-class compliance team
Perform current system or platform compliance analysis and documentation

Rcsa Control Manager Resume Examples & Samples

Lead and manage a team of RCSA analysts who are responsible for executing required Risk and Control Self Assessment (RCSA) risk mitigation testing for the Auto Finance business
Participate in development of new process maps or updates to support periodic confirmation of adequacy of scope and content of business Risk and Control Self-Assessments
Provide RCSA Procedures and Phoenix / FORCE system subject matter expertise as advisor to the Controls team regarding business risk issues and recommend solutions
Strong computer skills required; proficiency in Microsoft Office applications (Word, Advanced Excel - including macros, PowerPoint); knowledge of MS Project, iGrafx and Visio a plus

Service Control Manager Resume Examples & Samples

Responsibility for global operations control activities on a 24 x 7 basis, incorporating Event Management, Batch Processing
Deal effectively and quickly with all major business impacting IT queries, issues or complaints what can require invoking and running Technical Bridges to diagnose and recover serious or complex incidents
Responsible for invoking/co-ordinating Command centre Continuity plans
Accountable for the Service Operations delivery of IT services to the Barclays Group
Daily service reporting of operational status to all areas and all levels within the Group, where applicable
Provide a liaison point between Service operations of Infrastructure/Platforms clusters and business / support areas, including the co-ordination and escalation of Application and Infrastructure teams
Act as a customer-facing point of contact for Technology Command Centre operations in dealing with complex IT and business queries, complaints, etc
Lead small projects/releases and represent Technology Command Centre for some projects and releases
Ensure full service availability following the resolution of incidents or the implementation of changes. Establish and manage partnerships with internal and external suppliers
Holds and develops a partnership with one / few of Service Operations teams
Customer Focus skills
Conversant with Operation systems and Software Applications used within IT and dependent components
ITIL Knowledge
Ability to multitask in stressful situations
Excellent English written & verbal communication skills
Excellent interpersonal skills and proven presentation skills
Familiar with IT Service recovery process / Major Incident Management including Business continuity management in critical situations
Ability to co-ordinate incident resolution when dealing with multiple support areas and / or suppliers
Technical knowledge in at least one of the following disciplines: ZoS (Mainframe), Networks, Middleware, Storage, Unix or Windows

VP, Gnbd Control Manager Resume Examples & Samples

Primary point of contact for Operational Risk Management utility Business lead related to the execution of control tasks for the GN&BD business
Develop and enhance controls and monitoring to ensure an ongoing assessment of regulatory, financial, franchise reputation and consumer risk is complete and the implemented product serves to ensure a well-controlled operating environment occurs and the business operates within Operational Risk Management policy, for example implementation of Treating Customers Fairly, Regulatory Control Matrix, OCC / CFPB bulletins, etc
Owns the Manager's Control Assessment (MCA) program for GN&BD, works with the Operational Risk Management business lead to ensure the program is completed and executed within the policy and within Enterprise Risk’s oversight and guidance
Assist Operational Risk Management reporting team in development and monitoring of Key Risk and Key Control indicators for the assigned business
As issues arise, work with the Operational Risk Management to complete the Issues Capture Form (ICF) and ensures business ownership is identified and that a corrective action plan is created and implemented
Work with Process & Quality peers to ensure thorough, complete, and accurate documentation of critical process maps across the business area assigned
Assist with preparation of materials for internal audits and external reviews documentation as required by support partners for assigned line of business
Assist in accomplishing all key deliverables, reporting, dashboards, attestations, etc. as required to ensure a controlled operating environment
Assist in designing sustainable governance processes including documentation requirements and standards for Citi Card executive forums
5+ years of direct, relevant experience in financial services, with enhanced knowledge of the business to be supported
Strong judgment and critical thinking skills

Cib-oversight & Control Manager Resume Examples & Samples

3) Deep business understanding of the CIB business in addition to a general understanding of the other Lines of Business functioning in MBM
4) Ability to appreciate nuances of unique business models
5) Practical understanding of how to apply risk & control tools in practice and achieve outstanding results
6) Proven ability to critically analyze data from disparate sources against standards, highlight anomalies, understand drivers, summarize, escalate and remediate
7) Strong relationship management skills – strong influencing, communication and negotiation skills

Rcsa Control Manager Resume Examples & Samples

Assess processes in an end-to-end manner and drive testing efforts across multiple business groups and operational functions
Develop and/or enhance Risk and Control Self Assessments (RCSAs)
Design robust test scripts to ensure thorough and substantitive analysis
Examine the effectiveness of controls; assign appropriately substantiated control ratings
Perform side-by-side observations, evaluate data, and execute re-performance testing methods
Utilize automated testing techniques and strategic sampling methodologies for transactional testing of high-volume data sets
Conduct meetings with business owners at various levels of management, deliver testing results and influence sustainable control enhancements; develop recommendations to strengthen controls and improve operational efficiency
Facilitate process mapping sessions and participate in the identification of risks and determination of risk rankings
Comfortable performing peer reviews of other team members testing and providing constructive feedback
Accountable for meeting deliverables and deadlines
Create and maintain collaborative relationships with our business partners
Exhibits professional skepticism. Synthesizes data quickly and communicates analysis succinctly. Using critical thinking and analysis to influence and provide direction
Minimum 5 years experience in financial services industry with background in controls, audit, quality assurance, risk management, or compliance required; or equivalent subject matter expertise in a relevant business related function/operation
Extensive understanding of internal control and risk management concepts with the ability to evaluate the adequacy of the business control environment
Exceptional critical thinking and analytical skills; able to manipulate and analyze large amounts of data to formulate appropriate conclusions
Superior attention to detail and intellectual curiosity
Excellent written and verbal communication and leadership skills; ability to present concise findings in a persuasive manner
Self-motivated with a high level of personal initiative, ownership, and accountability
Flexible, adaptable to shifting priorities; able to work in a fast-paced, results driven environment with minimal supervision
Effective time management and multitasking skills
Strong interpersonal skills; exceptional collaboration and relationship building skills
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) required
Data analytics experience using software applications (Excel, Access, ACL) highly preferred
Working knowledge of the Phoenix Operational Risk Management system and Application Lifecycle Management (ALM) software preferred

Control Manager Resume Examples & Samples

Promote the corporate self-assessment programs (ARC and ACA) ensuring technology control owners are assessing and identifying the technology risks (infrastructure, applications, third parties etc.) that the business faces in its operations
Provide quality assurance (QA) of self-assessments to ensure they meet corporate compliance
Provide guidance in the implementation of action plans, policy and procedural changes for risk avoidance and mitigation
Be a sounding boarding and independent voice to Application owners in address risk and control issues
Communicate risk and other control findings and develop recommendations for resolution
Monitor and analyze technology key risk indicators
Reinforce IT Risk Policies and Standards, and provide risk management support
Interface with AD teams & CB Risk/Controls teams on an on-going basis for risk activities as well as project initiatives
Partner with CB Third Party Oversight (TPO) teams to ensure effective risk management of vendors engaged by technology partners
Facilitate and assist with firm-wide technology control assurance
Provide governance and oversight over the implementation of the approved firm-wide technology resiliency strategy
Provide governance and oversight over the cyber security and vulnerability firm-wide strategy
8+ years of IT experience, the majority of which should be in an IT Risk, Security role or application development, preferably in the financial services sector
10+ years of experience with responsibilities for application resiliency or related role in the financial industry
Broad based knowledge of IT Risk, Security and disaster recovery/business continuity
Strong process orientation and understanding of operations and technology enabling candidate to provide support in the analysis, development and monitoring of controls
Ability to build and maintain collaborative working relationships with Information Technology and Business including senior level management in order to assist with design, execution and monitoring of controls
Open attitude towards sharing ideas and knowledge, with a positive approach to sharing information with the entire team
Ability to work under pressure and meet tight time commitments
Excellent written and strong verbal communications; strong organization and good interpersonal skills
Strong analytical, influencing and critical thinking skills
Strong Project Management skill a plus
Excellent expertise in MS Office Suite, including PowerPoint, Excel, Project
Solid Technical Background with strong cross platform and network knowledge

Latam Cards Profitability & Control Manager Resume Examples & Samples

MS Office (advanced Excel)
Fluent in English and Spanish – Portuguese a plus
Minimum 8 years in Products, sales and/or relationship management in Consumer Financial Services
Strong data management and analytical skills
Successful record in setting business strategy and implementation plans, either within a large geographically dispersed area or nationally
Deep LATAM countries / markets knowledge
Global, Regional or multimarket experience is a plus
Proven leadership with strong written and in-person communication skills, comfortable interacting with and presenting to senior management levels including ability to develop business requirements, stakeholder documents, and other key communications
Highly effective influencing skills

Global General Ledger Control Manager Resume Examples & Samples

Management of a multi locational team
Monthly attestation tool ownership: access approvals, execution of account ownership controls, ownership of related policies and monitoring of policy compliance. This includes 3R’s system administration, month end close, handling of queries around 3Rs policy, facilitation of the 3Rs Mailbox etc. This also includes 3Rs system enhancements, testing and training on new system upgrades including Adhoc projects
Monthly Certification exception monitoring and reporting to management, including underlying due diligence. This includes production and presentation of 3Rs reporting with key indicators and excepts around risks raised on GL balances, provisions and GL record ownership & sign off

Valuations Control Manager Resume Examples & Samples

Ensuring Compliance with CITI Pricing and Price verification policy
Ensuring Compliance with Regional Best Practice Documents
Participation in the monthly Price Verification meeting
Maintain minutes and action follow up items
All price testing for Australian Fixed Income and Cash Equities business
All reconciliations involving Price Verification
All documentation and calculation of Reserves (MVA’s)
Working with Manila PCG COE to manage and deliver a well-controlled PCG process with a focus on continuous improvement and efficiency
Responsible for reviewing Consolidated “Revenue Statement” prior to distribution to the business on a daily basis
Responding to any relevant business request in a timely fashion
Responsible for meaningful PAA analysis and compliance with Global PAA policy
Ensure the business unit maintains the ethical standards contained in the Code of Conduct
Product Control experience (3 years+)
Strong Price Verification (valuation) experience (3 years+)
A risk background will also be considered
Strong Product knowledge in Fixed Income Instruments
Strong Communication skills across all levels of organization
Ability to co-ordinate issues and solve problems, including with Manila based staff
Ability to work alone on detailed spreadsheet
Strong Administrative skills
Strong Controls focus
Strong team player while managing own deliverables
Ability to juggle priorities and a sense of urgency

In-unit Control Manager Resume Examples & Samples

Diploma or above
1 year+ of experience as a call centre reviewer or quality assurance specialist
Highly organized and details orientated, able to work independent and high pressure environment
Excellent communication skills both verbal and written with proven ability in communicating at all levels of the organization

Finsurv / Exchange Control Manager Resume Examples & Samples

Minimum 5 years Exchange Control experience
Proven track record of liaison with SARB and clients
Proven Exchange Control technical and/or administration experience
Managing change without conflict and emotions
Strong influencing & Negotiating skills
Managerial Skills
Defining Opportunities
Product - Cash Management, Trade Finance, Treasury products, and EMLF (including ABF)
In-depth understanding of risk, controls, compliance and regulatory issues and policies

ATM Performance & Control Manager Resume Examples & Samples

Define Global Standards and Controls
Global proactive monitoring of the ATM network
Financial impacts (revenue & expense)
Mitigate fraud losses
Develop risk/compliance internal standards, processes, and procedures
Help coordinate global efforts between various functional and geographic ATM channel stakeholders/actors for senior buy in
Gather necessary intelligence and suggest means and methods to systematically and consistently report on said intelligence
Demonstrated leadership qualities who will earn respect for his/her depth of experience and knowledge
Team player who will build bridges inter- and intra-departmentally Prepare reports and presentation for senior managers and executives that will be able to simplify and communicate complex data and topics for senior manager and executive review
Prepare, coordinate/facilitate, and follow-up on senior executive committees
Partnering with stakeholders in various countries and organizations
Is skilled in understanding technical issues
Strong people and financial management capabilities
Experience in leading cross-functional team efforts
Experience in creating investment planning for strategic initiatives
Strong ATM related experience (8-10 years) - leading major cross functional initiatives
Strong Risk and Control background
Strong payments related background
Demonstrated success in identifying, tracking driving business results with a strong sense of urgency in a matrixed organization

Master Control Manager Resume Examples & Samples

Ability to perform responsibilities of the Master Control Operator/Lead and operate all equipment associated with the master control system
Create, maintain and ensure compliance with master control standard operating procedures
Manage escalated concerns/issues; consult with programming/traffic/operations departments as necessary
Ensure master control personnel meet the operational performance goals for the department and station Responsible for performance management and review of team, including mentoring and objective/goal setting
Overall responsibility for the development of departmental training. Develop training content and procedures. Provide group and individual training as needed
Work cross functionally with various departments to ensure all teams interface efficiently with on-air operations
Act as primary contact for other stations supported by the ROC
Lead by example, take charge of a team and facilitate a positive work environment
Bachelors’ degree preferred; equivalent experience required
5+ years in Master Control supervisory role required
Computer knowledge and automation systems required
Operation of satellite dish and receiver equipment preferred
Familiarity with server playback and recording preferred
Knowledge of satellite spot delivery systems preferred
Must be able to work flexible schedule including nights, holidays and weekends

In-unit Control Manager Resume Examples & Samples

University graduate or above
3-5 years banking experience in Product Risk and Control fields
Proficiency in Cantonese and English
Work independently and strong control mind-set
Good in Microsoft Excel and PowerPoint skills

CIB Ops-operational Control Manager Resume Examples & Samples

Good analytical skills, problem solving & process re-engineering skills
Investigative mindset, able to see issues at both a high-level and in detail
Excellent communication and interpersonal skills, ability to develop strong working relationships
Ability to multi-task and work under pressure and with minimal guidance on day-to-day tasks
Highly motivated, energetic self-starter who takes ownership
Detail oriented, good organizational skills – manages & prioritizes tasks across different time horizons within deadlines
Familiarity with Microsoft Core applications (Excel, Word and Powerpoint)
Strong securities, derivatives, and trade lifecycle knowledge a plus

VP, GDP Control Manager Resume Examples & Samples

3+ years Project management and governance experience with demonstrated ability to achieve critical milestones
Prior experience in a compliance or control organization, with experience developing control monitoring routines is a plus
Ability to foster strong working relationships with people across multiple lines of business and with support organizations
Ability to provide effective challenge on new initiatives and changing strategies to senior management
Strong knowledge of Consumer Credit Card business and applicable rules, regulations and processes

CIB Ops-operational Control Manager Resume Examples & Samples

EMEA Equities Middle Office Risk & Control Obligations
Drive Control Agenda for Global PB & Equities businesses
Drive & Manage Control Improvement Programs
Understand the objectives of the firm wide control programs and the adaptability to Equities businesses
Drive a better understanding of critical processes by creating and maintaining process maps – identify key control points
Prepare and syndicate monthly Operations control materials for CAO Control forum, Regional Control forums, and Business BCCs
Perform control testing and propose remedial actions
Oversee Key Risk Indicators; investigate and escalate

Ground Control Manager, Japan Resume Examples & Samples

Finance - invoices process, accounting requests, finance processes
IT point of contact
Represent Talent on the ground, acting as point of contact for annual leave allocation, documentation and human resource processes, cultural on-boarding etc
Global Ground Control - Ensure global cultural initiatives are executed in the local office
Manage Ground Control Budget and ensure allocation of resources matches the team needs

Valuation Control Manager Resume Examples & Samples

Daily Management of Headcount in Budapest. This includes performance reviews, motivating, developing and hiring to meet the EMEA Commodities Valuation Control deliverables
Ensure all periodical deliverables are met per predefined Key Performance Indicators (KRIs). Ensure prompt escalation per our Key Risk Indicators (KRIs). This will include on-going communication with the London team as well as with Senior Trader within the Commodities business
The key deliverables includes timely and transparent communication of results with insightful commentary on drivers such as P&L attributions, market changes, new trading activity, PAA residual breaches
Ability to challenge standard process and procedures to improve effectiveness of controls per our Valuation Control Framework
Understand the Price Verification and other Fair Value Adjustment processes and impacts on P&L
Ad-hoc projects that arise relating to further implementation\streamlining (or retirement) of existing systems\processes
8-10 years of experience in financial controls, accounting
Experience in a supervisory/management role, within Finance, or in a relevant role that is product and\or accounting focussed
Good understanding of Investement Banking Products
Able to manage a medium/large size team and prioritize to meet deliverables effectively within a time pressurised environment
Strong mathematical or analytical background
Strong communication skills - written and oral
Strong PC skills in Excel, Word, and Access. Training will be provided on other proprietary systems used within this position

Treasury Control Manager Resume Examples & Samples

Manage the BAU processes and on going development of the ETE control framework and ensure the successful delivery of both control and future project objectives from a business perspective
Manage and assist with both BAU and change processes that are aligned to the ETE Control BAU processes that impact the overall control environment and ensure the successful delivery of these controls and such changes on control objectives as may occur
Ensure the business areas that are impacted within the ETE framework developments are advised of potential issues, proposed resolution and estimated resolution times, are updated in a timely manner, as evidenced by briefings evidenced at regular change business workshops and meetings and coordinate feedback from business
Work with businesses to ensure data integrity issues are identified and resolved, providing assistance to local control enhancements where necessary
Assist management team to meet audit points, including Internal Audit sign off within agreed deadlines
Assisting in Data quality identification and remediation

Transaction Control Manager Resume Examples & Samples

To ensure the accurate reporting of the P&L and Balance Sheet for the trades within all relevant London booked business units. A key element of this is the requirement to independently verify the daily P&L result and to ensure that result is submitted on a timely basis along with any relevant analysis / explanations of unusual movements
To have a detailed understanding of the various portfolios in the London Branch and all strategies, structures and products there within, combining a mix of business products and booking methodologies
To have full ownership of standard control checks to ensure the structures are being reported accurately and consistently across portfolio and in relation to associated consolidated SPVs
To actively monitoring Key Risk Indicators, ensuring relevant portfolio reconciliations are cleared in a timely manner, liaising with operations, cash management and other departments to maintain indicators at an amber level or below in addition to clearing all audit breaks in the agreed timeframe
To ensure a full monthly reconciliation between reported P&L and general ledger plus a strong understanding of the components of the balance sheet ensuring that all accounts are reconciled and substantiated
To co-ordinate and oversee the detailed deliverables to Divisional Control and Regional Control on a weekly and monthly basis as required
To review new / restructured trades per the structured trade review process ensuring that the trade details and bookings agree and that risks have been identified and communicated to the relevant departments
To build strong relationships with the Trading desks, Risk, Operations, Divisional Control and all other areas of Finance through frequent and effective liaison
To provide proactive input into the wider activities of Regional Control and to assist the Finance Project Team and wider Finance function regarding new product, system or architectural developments
To manage a team of ten staff, (mix of qualified and part qualified), with the goal that they perform at a consistently high level both on a daily basis, within the month end reporting cycles and outside it. This management role includes resource management, objective setting, prioritisation of deliverables, performance appraisal

Work Control Manager Dwpf / Saltstone Resume Examples & Samples

Manages the Work Control organization allocating resources and providing technical and administrative guidance in developing Maintenance Work Packages and Hazardous Energy Control lockouts and records management
Analyzes maintenance practices, DOE Guidelines/Orders, Industry Standards (ANSI, ASME, etc.), Hazard Review Documents, and Technical Safety Requirements and provides guidance to implement into maintenance technical work documents
Manages staff, including but not limited to, hiring, assessing performance, mentoring, coaching, training, developing, salary administration and providing overall direction for work assignments and activities
Fosters an environment in which all work is performed utilizing DOE/INPO Conduct of Operations Standards and HPI tools within a Safety Conscious Work Environment/Nuclear Safety Culture
Interfaces with SRR management, external and internal customers, including DOE facility personnel and DNFSB
Fosters a Nuclear Safety Culture to enhance behavior-based safety and personal accountability
Manages human relations and resource needs to support the facility and achieve performance based milestones including mission critical activities
Provides input for budget development. Manages overtime to meet cost and schedule goals
Participates and leads improvement and efficiency efforts, self-assessments, and field observations

Materials Control Manager Resume Examples & Samples

Recommends improvements to reduce cost and drive productivity within the department while achieving site specific goals
Ensure timely unloading, receiving, storage and delivery of material to the production areas
Maintains inventory and product loss control, coordinates timely and accurate shipping and receiving, and ensures safety/operational guidelines are met
Maintain cycle count standard work goals with the long term objective of achieving cycle count certification
Maintain and issue inventory reporting, including inventory accuracy, cycle count metrics and scrap processing
Implement and enforce standard work across the functions
Drive continuous improvement activities in all functional areas
Provide leadership in selecting, developing and evaluating personnel to ensure the efficient operation of the function
Manage suppliers and service providers that support receiving, warehousing and shipping functions
Organize activities & assigning jobs accordingly to the staff requirements
Works with plant management and other supervisory staff to assign, direct, review and monitor work of supervised staff to maximize productivity warehouse and shipping department
Motivate staff to make an effective and efficient team
Engages in the typical responsibilities of a manager requiring planning, evaluating, organizing, integrating and delegating
Leads material replenishment activities for the factory, ensuring that delivery of parts to production lines are done per standard work instructions
Works with engineering teams to design and deploy various replenishment methods in the factory (i.e. Kanban, sequencing, etc.)
In-depth knowledge of computerized integrated information systems (manufacturing, materials management, production planning, procurement and distribution)
Must know how to influence bottom line results
Must be a flexible, decisive and proactive problem solver
Must be able to work well in high pressure, fast-paced environment
Must possess a strong customer service orientation and must provide dedicated support of internal customer requirements
Must possess strong organizational skills, with ability to work on multiple priorities at once
Must be proficient at conflict resolution
Must have solid interpersonal skills…ability to motivate staff and to interact with various departments throughout the organization
Must be resourceful, can find solutions to unusual problems and meet customer needs
Must have good understanding of manufacturing material flow in a plant
Bachelors degree in business or engineering discipline
A minimum of 3-5 years of experience in the integrated functions of manufacturing
Experience operating warehouse equipment and any necessary certifications
Familiarity with Microsoft Office products and other inventory control/shipping software

Ops Control Manager Resume Examples & Samples

Reviewing/approving daily reconciliations
Creating and analyzing departmental reports
Providing back office systems access to requested users
Participating in statement change and testing
Respond to and resolve customer service and support issues
Participate in employee performance reviews, cross training and development opportunities
Mentoring team members to help improve performance and production
This list of duties and responsibilities is not intended to be all-inclusive and can be expanded to include other duties or responsibilities that management deems necessary

Rcsa Control Manager Resume Examples & Samples

Evaluate the quality of content, implementation and ongoing execution of the Risk and Control Self Assessment (RCSA) Program across CBB. Provide ongoing recommendations for improvements by incorporating emerging, key business risks
Partner with colleagues across New Customer Engagement (NCE) to help drive a culture of risk awareness and proactive risk identification and assessment within the business. Develop positive working relationships with Controls Team members and other business partners to maintain an open environment for collaboration, risk identification, and remediation
Lead process mapping and risk and control identification sessions held within the business to support development, and periodic confirmation of the adequacy of scope and content of Risk and Control Self-Assessments (RCSAs)
Lead operational risk workshops throughout the LOB to proactively identify and assess risks
Maintain awareness of significant risk and control issues within the business and monitor the status and appropriateness of remediation actions. Validate the completeness and integrity of operational risk and control reporting and ensure proper escalation to senior business managers
Maintain awareness of internal audit and external examination activity and emerging issues within assigned segments of the business
Monitor Key Risk Indicators and other control metrics produced by the business and operational risk to identify negative trends and potential control gaps
Ensure appropriate root cause analyses and implementation of resulting control enhancements for significant operational losses and risk events within designated segments of the business
Maintain awareness of significant changes impacting the business, both internally and externally, and ensure appropriate actions to mitigate risk and modify/expand control the RCSA and other control activities. Serve as the Operational Risk Management subject matter expert for New Business Initiative Approval (NBIA) activities occurring within designated segments of the business
Lead, or participate in, other operating risk and control initiatives as assigned
8+ years of experience in risk identification, aggregation, analysis, assessment, and ranking
Preference given to individuals with process mapping and RCSA experience
Knowledge of the New Customer Engagement (NCE) business and its operational processes desired
Strong organizational, project management, and demonstrated ability to manage expectations and deliver results
High level of professionalism, self-motivation, and sense of urgency
Ability to manage competing and changing priorities
Effective written and oral communication required
Location: Wilmington DE or Tempe Arizona

Germany O&T Control Manager Resume Examples & Samples

To provide risk and governance expertise, leadership, guidance and educational support to Process Owners, Risk & Control Owners, Operators and other key stakeholders around building and enhancing a sound control environment
To provide independent assurance of the key control environment and to drive our control automation agenda
To build a culture where risk management and control are central to everything we do and controls assurance is owned and evidenced by Process, Risk and Control owners
To ensure key risks and associated controls, control-related actions and observations are appropriately reported, tracked, evidenced and closed, to the satisfaction of the control owners and other key stakeholders (e.g. Operational Risk, Audit)
Candidate must be fluent/bi-lingual (German & English)
Experience of leading a Control Function (first, second or third line of defence)
Working knowledge of Risks prevalent in an Operations division
Proven leadership & people management experience
Ability to influence at senior management levels
Knowledge of retail banking operations and the financial services industry in general
Experience of operating as part of a distributed, global team in a matrix organisation
Excellent verbal and written communication capabilities
Proven track record of delivering changes to the Control Environment
Sound understanding of threats, risks, impacts and associated mitigations as they relate to the control environment within a major retail-banking organisation
Strong customer focus
Strong understanding of Conduct and how to apply it in operations
Ability to apply judgment within a stated risk appetite and balance risks/conduct interests with customer interest, colleague interest and costs effectively
Degree qualified (or equivalent) and/or High Performance track record throughout career
Formal qualification in Risk Management, for example International Certificate in Risk Management CIRM or equivalent

Asset Control Manager Resume Examples & Samples

Performs safety inspections. Instructs on accident prevention techniques and assists in accident investigations. Handles worker’s compensation and general liability rates
Develops/teaches loss prevention programs. Ensures that merchandise and fixtures are protected from theft. Investigates internal and external theft. Reports shrink results
Manages receiving and inventory control functions. Oversees count programs and drives operational shrink deterrence
Performs computer room functions, including reporting and signage. Ensures all signage is accurate
Processes and ensures the accuracy of damage and defective returns
Develops effective and productive teams in the asset protection and receiving/inventory control departments through selection, training, managing, evaluating performance, coaching, motivating and disciplining when necessary
Schedules Team Members in the asset protection and receiving/inventory control departments and maintains adequate staffing levels
Provides excellent customer service to all Members
Maintains all club policies and procedures
Performs other duties as assigned, including working in other departments as needed

Treasury Control Manager Resume Examples & Samples

Extensive Product knowledge - including Derivatives, Securities, MM/FX
All round treasury exposure (end to end understanding)
Experience of dealing with large data sets
Line management experience would be beneficial

Change Control Manager Resume Examples & Samples

Lead Site or Divisional Strategic Programmes
Maintain ETMS TO DO LIST
Conduct business in a manner that will protect human health, safety and the environment by complying with all applicable EHS laws, as well at the Abbott Global and Technical standards
Responsible for prioritization, problem solving, supporting resource management, communication and risk management of assigned Projects
Develop innovative approaches to Project Management and have very keen foresight to anticipate activities and events that may cause delay and develop and implement a plan to prevent the delay from occurring
Ensure regulatory and compliance requirements are met for all projects
Tailor and apply broad-based skill-set to facilitate efficient management of team activities and communication
Develop, track, and communicate progress against deliverables and resource constraints
Review and assess Project Plans with cross-functional Transfer Teams
Identify and communicate any project related issues to Senior Management Team and develop contingencies
Informs management about quality related issues requiring attention or improvement
Support resource and budget requirements planning associated with related activities
Provides for training and development of personnel to ensure skills and talents are appropriate to meet organization’s responsibilities
Communicates effectively throughout site and across sites
Supervisory/Management Responsibility
A third level qualification in a relevant discipline. Diploma or Grad Diploma in Project Management would be an advantage
Working within a highly regulated manufacturing environment with project management skills as this provides a good foundation for this job function
Strong strategy development and planning skills coupled with necessary knowledge of diagnostics technical, manufacturing and supply activities
Demonstrated team player and ability to work in a globally oriented work environment
A minimum of 5 years of experience in areas such as: Operations, Engineering, Technical Support, Quality, Project Management, R&D or Supply Chain
Strong project experience and an ability to influence others are essential
Lean Six Sigma Experience / Certified Green Belt or equivalent preferred
The position will coordinate resources and provide leadership to a cross functional team
Ensures team is closely aligned with the overall business goals

Master Control Manager Resume Examples & Samples

Check-in and Monitor all outbound feeds for technical continuity
Arena Network (HSAN) support including remote troubleshooting and the ability to lead remote technicians to resolution
Support Production, IT and Operations Staff
Manage system automation
Detailed technical reports
Manage & Schedule Support Staff
Must have strong knowledge of and the ability to troubleshoot
Video compression and transport systems & technology SCTE Triggers Closed Captioning
Ability to read and understand technical prints and workflows
Knowledge and ability to handle systems routing, quality control issues, and variations in production requirements
Demonstrated ability to work independently and creatively
Willingness to accept shift and weekend assignments
Experience with HD broadcasts and knowledge of HD systems
Ability to supervise projects and technical staff in a timely and efficient manner
4 - 8 years of Broadcast Master Control, Studio Engineering, or Technical Engineering experience
College degree in Communications/Engineering or related field
In lieu of a college degree significant field experience will be considered

Yield Control Manager Resume Examples & Samples

Bachelor degree or higher in engineering field
At least 4 years experience in manufacturing or process engineering field
Skill:Leadership and management skill, Process problem solving and decision making, interpersonal skill
Fluent in English communication, Basic knowledge of statistic, presentation skill,

Global Trade Transaction Control Manager Resume Examples & Samples

Candidate must be familiar with U.S. regulatory rules (OFAC, Anti-Boycott, Patriot Act) and KYC/CIP processes
Must demonstrate attention to detail, and excellent verbal and written communication skills
Must demonstrate the ability to assess data and “connect the dots”
Must be able to use independent judgment in decision making, and be able to recognize situations when consultation, referral and/or escalation, to appropriate parties, is necessary prior to finalizing a decision or initiating action
Understanding of audit procedures and familiarity with quality assurance processes
Familiarity with project management techniques
Understanding of and ability to work with automated systems that support Trade Operations Products, including ability to work with Microsoft Office Suite applications and similar products

Rooms Control Manager Resume Examples & Samples

Assist the Front Office Manager in all aspects of the department and ensure service standards are followed
Provides managerial support for Reception, Royal Service and Guest Services in the daily operational duties for these areas
Responsible for blocking the 282 guest rooms, ensuring the right guest is assigned to the right room to ensure we meet our JD Power goals and room revenue budgets
Allocating the best room for guests by touching every reservation, reviewing comments, requests, history, guest type and party-with reservations
Have a complete knowledge of all our guest rooms
Have a complete knowledge of group business through group masters and blocks
Foresee and communicate upcoming challenges with inventory
Work closely with Reservations Manager, Sales Managers to ensure accurate allocation of rooms
Attend daily operational morning meetings
Attend weekly Group Resume meeting and handle group room requests
Knowledge of maintenance rooms and ability to work with the Housekeeping and
Engineering team to ensure rooms are placed out of order based on occupancy levels in order to maximize revenue
Assist the Front Desk as required with the arrivals and departures of our guests in order
To ensure we meet our JD Power goals
Be the leading example for FO and housekeeping communication
Understand and become an expert in the housekeeping department in order to ensure both departments work together efficiently
Work with the HSK to coordinate room assignments, blocking and traces
Work with housekeeping to ensure the strategic assignment of VIP rooms
Communicate and prioritize rooms on queue for FO an HSKP (relay information to the Manager on duty and Guest Relations team so that they can better serve our guests)
To assist the front desk, ensuring room changes and Fairmont President's Club member arrivals are carried out smoothly
Manage Nor 1/e Standby Q upgrades
Previous 2 years Management experience in Front Office and/or Housekeeping
Previous PMS experience and strong Opera skills required

Oversight & Control CCB Rcsa Control Manager Resume Examples & Samples

Stays abreast of pertinent industry/business practices, skills, and regulatory concerns and shares knowledge with others
Understands key controls and how they impact the business from an operational, accounting and/or systems perspective
Takes initiative in developing the scope and execution of Controls projects. Avoids increasing scope unnecessarily
Ensures test work is focused on the most critical risk areas, effectively integrating business and system analysis as needed
Seeks ways to increase efficiency and effectiveness of work performed and resources utilized
Demonstrates dynamic project management skills in response to changing work priorities
Understands the dynamics of change and assists others in managing change through leading by example
Recommends and implements solutions to effect change within and outside of the department
Holds self and others accountable for improving results through the use of tools/technology
Suggests enhancements to tools and systems
Seeks creative approaches to improve skills and performance of self and others
Actively seeks stretch assignments to further development and career growth
Works with peers to anticipate and resolve team issues prior to escalation
Works in partnership with stakeholders to contribute to the firm's success
Proactively shares information with internal/external stakeholders
Recognized as a reliable, informative, and collaborative partner
Communicates clearly and persuasively with colleagues and stakeholders across a variety of levels
Drafts reports and effectively edits the findings/narratives of others to ensure greater stakeholder understanding. Captures key messages in executive summary
Effectively mediates and resolves conflict either within existing team or with stakeholders
Attentive listener who is able to receive and react appropriately to feedback provided by
Advanced degree or professional certification preferred
Proficiency in Microsoft Excel and PowerPoint required
Proficiency in Visio preferred
Estimated Travel: Approximately 25%

Maintenance Control Manager Resume Examples & Samples

Act as primary point of contact for all aircraft discrepancies that may affect daily operations and mission success
Direct and coordinate all scheduled and unscheduled maintenance actions and workload planning
Coordinate with the Site Manager and customer representative’s in the management of aircraft discrepancies and planned maintenance events to ensure the best possible course of action to get the aircraft back into service with minimal downtime
Analyze maintenance indicators to identify trends and initiate corrective action as necessary
Manage completion of maintenance actions and ensure entry into a computer data input system
Ensure accuracy of documentation, (i.e., aircraft, engine, propeller, logbooks, weight and balance records, and maintenance action tracking system) and adherence to technical data, policies, procedures, and safe maintenance practices
Prepare performance reports and attend staff meetings as required
Administer and control use of Minimum Equipment List (MEL) and Configuration Deviation List (CDL) to ensure flight safety and regulatory compliance
Make recommendations for corrective action of discrepancies based on aircraft service history analysis, applicable Maintenance Manual guidance, and Operator experience
Administer and execute policies, processes, and procedures that affect employees and the workflow of the maintenance department
Coordinate all customer concerns with the Site Manager
Ensure the work assigned is performed by technicians who are thoroughly trained and knowledgeable in operations and maintenance of the aircraft systems specified in the individual skill classifications
Support, plan, and direct off station maintenance (AOG) as required
Support the planning in the build up to operations in foreign countries and deployments as required
Support the planning in the recovery of crashed aircraft throughout the performance of the contract to include planning to secure the crash site, acting to preclude further damage, effecting temporary repairs, disassembling for aircraft transport, and providing information to the customer and Program Manager
Must be a self-starter and able to work with no supervision
Must have the ability to communicate clearly and concisely, follow instructions when directed on assigned tasks
Perform as a team member, contributing to the success of the C-130J maintenance department
Possess the ability to professionally communicate in written and verbal capacities to interface with squadron personnel and other supporting organizations
Ability to direct and monitor assigned personnel in the performance and conduct of assigned duties, when required complete counseling and evaluation sessions to document performance in meeting the demands of their assigned position
Proven ability to work independently with minimal direction
Management ability and leadership qualities and be customer oriented
Must be United States (U.S.) citizen
Must have a high school diploma or equivalent or equivalent GED
Must hold a valid driver’s license
Must be able to obtain and maintain at a Secret Clearance
Must be able to meet requirements for, obtain and maintain a Kuwait Work VISA
Must be able to adhere to and comply with all Kuwaiti Labor and Immigration requirements
Must be able to obtain a United States Passport. If you currently possess a United States Passport it must have at least 18 months of time remaining before expiration
Minimum of 10 years of aircraft maintenance experience
Minimum of 5 years maintenance experience with C-130 aircraft
Minimum of 2 years of experience certifying aircraft as Safe for Flight
Have a strong knowledge base of COMNAVFORINST 4790.2B maintenance manual instructions and how those instructions apply to the maintenance and support of assigned aircraft
Have a strong knowledge base of aviation maintenance procedures (safety, tool control, HAZMAT, Inspection programs, Administrative requirements, support equipment, calibration/torque procedures)
Have a strong knowledge base of Organizational Level Maintenance business procedures

Afs-work Control Manager Resume Examples & Samples

BS Degree in Engineering, Construction Management, Building Technology, related technical field; or comparable experience in lieu of degree plus 10-12 years engineering experience. An advanced degree (MS or PhD) may substitute for 1-2 years of related work experience
10 years of related experience in Construction and/or Work Control Management/Supervision; and/or related positions of management
Experience with mechanical, electrical, civil and/or HVAC systems
Superb written and verbal communication skills, including technical writing
Proficiency with PC-based applications such as MS Office
Ability to interact effectively with all levels of staff and management
Ability to change priorities quickly, confront issues directly and work well as part of a team
Ability to work with clients and consultants
Prior Nuclear Experience
Experience working to ASME NQA-1 Nuclear Quality Assurance Program
Some related field engineering experience
7-10 years of field engineering experience
Asset Suite or similar work process database experience
Experience with Passport/Asset Suite Maintenance (or equivalent) documentation and Work Packaging
Knowledge of related engineering, procurement and construction practices
Proficient knowledge of project management processes and procedures

Rohq-bss-balance Sheet Control Manager Resume Examples & Samples

Candidate will have 5+ years of experience with a degree in accounting from accredited institution, a proven track record for success, and preferably be a CPA or equivalent or working towards a certification
Well-developed problem solving / analytical skills
The candidate should also have the ability to identify potential accounting issues and follow through with adjustments as needed
Proficient in MS Office with Advanced Excel skills with versatility and a high degree of flexibility required
Must have a strong accounting knowledge base and be able to communicate with individuals across various areas of the business
Must possess a strong sense of accountabilitY
Must be able to provide assistance and support to other team members

Trade Control Manager Resume Examples & Samples

Familiar with trade controls, export authorizations, ITAR and EAR regulations, and compliance practices
Able to lead a geographically separated team
Able to quickly build relationships with company executives, management, and functional leaders
Able to understand the business environment, structure and anticipate changing requirements
Able to partner with the business unit to achieve business goals
Able to create positive cultural shifts to improve efficiencies and effectiveness
Able to work with program leaders, suppliers, and non-US entities to compliantly achieve goals
Able to understand, live, and promote Boeing Values

Change Control Manager Resume Examples & Samples

Responsible for the day-to-day execution of the change management process and controlling the lifecycle of all production changes to enable beneficial changes be made in a consistent, controlled manner, with minimal disruption to IT services
Responsible for the compliance with Lennar Corporation’s change management policy by ensuring change request activities follow a defined, repeatable process to confirm change requests are planned, recorded, evaluated, communicated, authorized, tested, implemented, documented, reviewed and measured in a controlled manner
Ensures that all changes are logged in a single centralized auditable repository where the information can be shared by other processes and teams and provide associates easy access to scheduled, in progress, completed and pipeline changes
Provides a systematic, consistent and repeatable assessment for all changes that balance the need for change as well as the potential harmful impact of changes. Ensures all changes are assessed based on impact and risk to the business and to approve or decline the change request accordingly
Ensures that the change schedules are based on the requirements of the business, the availability of appropriate resources, with sufficient time to implement and rollback the change request if necessary and in consideration of other changes being deployed to avoid change conflicts and complexities
Ensures that all changes are thoroughly and appropriately tested and certified before and after production deployment and that comprehensive implementation and fallback plans are available
Communicates the details and impact of changes between Lennar Technology Solutions and the business. Ensures value is delivered to the business through user acceptance testing, participation at the change advisory board and requesting line of business approvals when business impact identified within change requests
Provides general reporting capabilities against the repository of changes, including trending information and specific metrics relevant to the process. Ensure that no undocumented and unauthorized changes are implemented
Provides justification and purpose of the change and justify why the change needs to occur. Ensure that each change request aligns with business requirements, include sponsorship and user acceptance before implementation
Conduct post-implementation reviews (PIRs) for those changes for which such reviews are deemed necessary; analyzes change records to determine trends or opportunities for continual service improvement, or process issues that require corrections with relevant parties
Additional responsibilities include: defining the overall mission of the process; establishing and communicating the process mission, purpose, goals and objectives to all stakeholders; resolving any cross-functional (departmental) issues; ensuring consistent execution of the process across departments; reporting on the effectiveness of the process to senior management; and initiating any process improvement initiatives
Minimizes financial impacts by ensuring back-out plans are in place to ensure the backing out of unsuccessful changes or by quickly deploying change solutions. Prevents change conflicts with other changes, maintenance windows or change blackouts
Establishes service relationships with the Business and protects operations when appropriate risk and impact factors are considered for each change. Plans and manages expectations about change timeframes and helps all to understand the complexity and risks associated with changes. Increases user satisfaction with predictable and well-executed changes
Creates transparency and improves service operations by making change request information available real-time to all LTS associates. Maintains configuration management and asset management data quality
Bachelor's degree in Computer Science or related field / Advanced degree preferred
10+ years of relevant IT, ITSM, IT Configuration, Change Management and/or Asset management experience
ITIL-based ServiceNow configuration management experience on best practices, processes and procedures

Project Configuration & Change Control Manager Resume Examples & Samples

Ensure application of configuration and change TIS general procedures and instructions
Issue configuration and change management plan, with PM and PrEM in order to implement the configuration and change management process in the Project and address contractual configuration management requirements
Project management background level depending on the complexity of the Project/Program
Ability to communicate with all actors involved to produce efficient CCB preparation
Systematic, rigorous and organised, able to sort out different matters at concurrent time period

Change Control Manager Resume Examples & Samples

Monitor, review and report to the Head of Change on quality of change proposals submitted for inclusion against baseline
Issue guidance and corrective actions to functional departmental staffs, in order to improve quality of change control information
Submit monthly performance reports, cost management reports, estimates at completion
Ensure that all approved changes are correctly attributed, and incorporated into, planned schedules of activity, costs models and estimates, and Work Breakdown Structure (WBS)
Promote use of recognised best practice in change control
Provide advice, training and guidance for functional departmental staff as required on the change management process
Educated to degree level or equivalent, or able to demonstrate suitability through experience
Member of the Association of Project Management, or similar body would be beneficial

CCB Oversight & Control Rcsa Control Manager Resume Examples & Samples

Interface with multiple CCB program leads to both understand and influence LOB program objectives and deliverables as well as provide ongoing Mortgage status and progress updates
Educate/communicate program standards, implementation requirements and execution deliverables and timelines across the Mortgage O&C organization
Create implementation and sustainability workflows and reporting as required
Perform data analysis to identify potential program impacts and/or gaps
Deliver a variety of one-off projects and initiatives
Strong organization, analytical and problem solving skills
Able to organize, prioritize and manage projects and tasks impacting multiple groups in a coordinated manner
Strong facilitation skills required for leading meetings, executive level presentations and training across a range of audiences
Ability to understand both strategic and tactical direction and execute to deliver program deliverables
Moderate project management experience
3+ years of experience in data analysis
Working knowledge of MS Access and SQL queries
Strong working knowledge of MS Excel advanced data manipulation functions
Experience using additional data analysis tools
Working knowledge of Sharepoint

Oper Systems & Inv Control Manager Resume Examples & Samples

Manage a team that consists of at least 1 system analyst and 2 cycle counters
Apply lean principles and tools to continually improve operations
Maintain work areas in a neat and orderly condition in accordance with the Visual Management and 5S Standards
Support site to achieve monthly thru-put goals& KPI’s to provide excellent customer service
Interface with manufacturing, distribution, customer service and transportation teams to ensure on-time shipping and all customer requirements are met
Position reports to the Director IT Operations Inventory Control Reporting
Serve as operational and technical leader for system analysts
Provide local system support for SAP WM to solve day to day problems
Assists with design, testing, implementation and training of new enhancements in SAP WM
Develop standard operating procedures and training materials for SAP processes
Serve as a training resource and mentor of SAP/IT skills to team
Serve as operational and technical leader for the cycle counters
Ensure cycle counts are conducted to meet company’s requirements
Process completed counts and investigate unusual variances
Lead annual physical inventories when required
5+ years of experience with a warehouse management system
5+ years of inventory and SOX compliance within a manufacturing and distribution environment
Experience with Warehouse Management Systems, preferably SAP
Knowledge of cycle count processes and procedures
Strong Computer skills proficient at Microsoft Excel, Word, Power Point
Experience with RF units and thermal label printers
Results oriented and experience with problem solving tools with direct involvement in one or more of the following ,Six Sigma, Lean Manufacturing
Analytical skills to include problem identification and resolution
Strong communications skills – written and verbal

FVP, Collateral Control Manager Resume Examples & Samples

Develops and implements examination policies, procedures, systems and forms used in evaluating client collateral and asset-based loans
Ensures the operational efficiency of the examination function and monitors regulatory compliance
Contract with Independent Field Examiners to perform audits of monitored and non-monitored credits as requested
Directs and coordinates collateral inspection activities and personnel. Reviews completed exams and prospect surveys to ensure compliance with established policies and procedures and adherence to established schedules
Acts as a resource to Credit Administrators, bankers and other Bank personnel; interprets audit findings and recommends solutions to identified problems
Recommends hires, transfers, terminations, salary adjustments, performance standards, and reviews. Approves employee daily time record, work assignments, vacations, sick pay, etc. Executes employee relations, training and affirmative action policies
Education: College degree in accounting, business, or related discipline preferred but not a must
Experience: Minimum 7 to 10 years of experience as a Collateral Examiner with at least 5 years of experience in a supervisory capacity
Skills/Ability: Excellent knowledge of accounting and auditing concepts; good knowledge of related tax laws and UCC regulations; good knowledge of loan documentation; strong PC skills; strong verbal and written communication skills

West Cluster Service Control Manager Resume Examples & Samples

Collaborating with stakeholders in the demand and supply organization to ensure alignment between technology and business goals, and develops methods of communicating governance principles and decisions
Collaborating with leaders in other governance organizations related to NIS Cyber Security to establish enterprise-wide IT budget for operations and investments
Documenting and communicating business management policies and procedures as it relates to the governance model
Ensuring potential compliance issues are identified, ownership is transferred and a solution is employed
Developing and strengthening relationships outside of the functional team, focusing on understanding the needs of those who depend on the teams services and those who deliver services on which the team depends
Adapting, embracing and leading in a rapidly changing environment; and,
Problem solving, negotiating and working effectively within tight deadlines and Firm schedules
Overseeing all governance aspects
Analyzing and executing IT Investment Reports
Leading Q&RM audit of projects
Establishing baseline metrics and comparing organizational performance year over year
Recommending new programs, training and continuous process improvement for governance and planning function; and,
Exhibiting capabilities to manage operations, projects, and programs

TJV Cost Control Manager Resume Examples & Samples

Manage a team of cost controller
In charge of accurate financial data & monthly actuals and WP review process
In charge of the forecast process and review
Present all financial data in a transparent way
Monitor risks and savings, create mitigation plans
Prepare the Estimate at completion to be validation during the forecast review
Support the Work Package Owner in the financial management of its WPs
Support the WPO in the work package review
Calculate and analyzed the cost evolution since situation 0
Ensure the monthly WP reporting
Ensures reconciliation takes place between approved project financial data and books

Operational Control Manager Resume Examples & Samples

Retail Logistics
Transport Management System
Routing and Planning experience
Creating Tenders and Business Development
Design Delivery of Projects
Leadership and managerial experience 3 years+ (Essential)
Experience with working to deadlines, budgets and KPI’s (Essential)
Relevant skills and qualification i.e. Higher Education (Degree) or Vocational Qualification
Experienced in Retail Logistics and Transport Management (Essential)

Working Capital Control Manager Resume Examples & Samples

Ensure all customers credits are validated, documented and signed off by authorised parties
Ensure supplier credit agreements are in place, and generally in excess of customer credit days
Ensure country specific SOPs for b/l/cargo release procedures are in place and understood by responsible staff
Ensure all exceptional releases are documented and followed up
Ensure that there is a periodic reconciliation process in place with all credit customers, not less than at monthly intervals and all open items on customer reconciliations are completed within 7 days and updated SOA/Open details are provided
Ensure all data required for centralized dunning is provided to GSC, all changes to addresses communicated to GSC and Follow-up and clear dunning reports
Ensure that supplier reconciliations are performed before release of payment against vendor SOA and that all open items are addressed within 7 days
Forecast and control weekly customer receivables, working towards minimizing over dues to target
Review payables projections for the week and ensure a process is in place to take full advantage of the credit period
Ensure adequate funding
Ensure control over petty cash and petty cash reconciliations
Ensure that all queries returned from GSC relating to suppliers are adequately addressed
Ensure all master data is updated and maintained
Ensure appropriate VAT application on invoices
Work experience in Finance and/or Accounting
Experience in shipping and/or logistics
Experience in managing receivables in mid-size organizations
Expert knowledge of working capital management
Excellent communication skills especially in English

Service Control Manager Resume Examples & Samples

Responsibility for global operations control activities on a 24 x 7 basis, incorporating Event Management, Incident Management, Batch Processing & Change Management
Proactive matrix management of workflow and workload allocation across multiple technical disciplines, support processes and competing business priorities
Drive consistent ‘best practice’ approach across technology towers including
Ensure effective Level 1 activities (system monitoring, alert handling, etc.)
Ensure effective Level 2 activities (incident diagnosis and resolution, etc.)
Ensure effective escalation of incidents or other issues
High quality authorisation and implementation of change
Deal effectively and quickly with all queries, issues or complaints
Coordinate checkpoints for major Changes / Releases
Accountable for the management of incidents that could impact Barclays Group services
Accountable for ensuring the operational delivery of IT services to the Barclays Group
Authorise and oversee where applicable the implementation of infrastructure and application changes
Ensure full service availability following the resolution of incidents or the implementation of changes
Accountable for maintaining the operational integrity of the data centre IT production environment during incidents with overall responsibility for the recovery activities for critical business systems
Ensuring compliance and adherence to the Change, Incident and Problem Management processes and supporting procedures
Assist in the production gateway to ensure all acceptance criteria is met. Provide Command Centre support for internal / external projects and assist in the evaluation and take-on of new business
To develop and deploy innovative solutions to address individual and unique business needs. This can take the form of utilising technology based tools such as OPC / TWS Batch Alerting, Alarm Point, Netcool, Monitoring Dashboards etc
Responsible for producing and reviewing incident and error reports. Incept and co-ordinate service and process initiatives to reduce or mitigate service impact to our customers
Proactively identify improvements that can be made to systems or services and make appropriate recommendations based on sound rationale
Own the Complaints system for each area and carry responsibility for resolving

Operational Control Manager Resume Examples & Samples

Bachelor’s degree or progressive work experience in addition to experience below 7 + Years of related experience
Proven project management skills and analytical ability, including tactical planning and process management
Demonstrated ability to effectively contribute to multidisciplinary working committees and to manage small/medium size projects
Demonstrated ability to develop and maintain strong business relationships including relationships with TDBFG
Ability to influence the decisions and actions of others without express authority
Ability to analyze information, identify trends, draw conclusions, present results and where appropriate provide recommendations on mitigating potential risks
Proven leadership experience, with strong background in TD Bank Operational risk management function(s)
Excellent written and verbal communication skills, including facilitation, presentation skills, public speaking ability, and positive public presence

QTY Control Manager Resume Examples & Samples

Performs the Daily, Weekly, Monthly, and Yearly supervisory and control tasks for Combined Stock Record (CSR) processing according to the Supervisory Procedure
Supervises and controls the outsourced combined stock record functions by, among other things, conducting oversight meetings, governance committee meetings, and SLA reviews
Performs escalation procedures specific to the follow up of any issue(s) identified in daily CSR process and supervisory reviews
Performs supervision of timeliness and proper delivery of contracted vendor services
Derives, compiles, and distributes accurate, timely, and effective KPI’s and KRI’s
Knows the strategy of business partners and translates into actions for team members
Defines the objectives of staff and insures they are in line with OPER strategy
Defines and monitors the team's activities and output on a daily basis
Analyzes, identifies, and implements process improvements
Ensures that procedures are formalized and followed by staff on the entire perimeter
Follows up action plans on projects and initiatives that impact the team
Communicates with the manager on a daily basis about the state of the business
Escalates issues to the manager and to senior stakeholders when required
Distributes tasks to the team and manages priorities daily; reallocates when required
Proposes organizational and IT changes to improve the efficiency of the value chain
Meets with internal partners on a regular basis
Anticipates and takes action to ensure proper HR management (e.g. Vacation planning, staffing changes, mobility, etc.)
Motivates and helps the team to achieve operational objectives
Promotes team spirit and mutual support
Provides guidance and assistance to the team in case of difficulty
Identifies and formalizes knowledge required for each position
Assesses performance, skills, and knowledge of all team members
Supports the team’s development
Organizes new joiners’ on-boarding to train and integrate them quickly
Communicates team challenges, share best practices and useful information
Reviews business requirements, challenge exiting processes, proposes improvements
Identifies, implements, and manages changes within the team
Scalability and high reactivity is necessary to adapt to the market
Management of team efficiency and quality of services provided to client
Identification, assessment, and communication of operational risk for the perimeter
Support and development of team skills on a daily basis
Strong accounting background with understanding of General Ledger, product cash flows and business line trial balances, specifically as it relates to cash position
Product knowledge: Cash, Equities, FI, Derivatives a plus, MF’s a plus
Knowledge of Standards and Norms
Knowledge of Accounting rules
Knowledge of Regulations
Cash settlement experience- Nostro reconciliations, payables/receivables, suspense, wash
Experience with reconciliation tools
Strong PC skills and use of Excel
Knowledge of SWIFT messages a plus
Knowledge of USD and foreign ccy payment processes
Experience with work requiring attention to detail, independent problem solving, as well as adherence to strict rules and standards
Strong organizational, time-management, and multi-tasking skills
Ability to effectively communicate (verbal and written)
Good documentation skills
Strong analytical skills- Detail-oriented
Strong desktop skills, especially Excel
Proven ability to partner with others in the organization outside their sphere of influence
French speaking a plus
Minimum 10 years of industry experience in Reconciliation, Risk management, and Control
Minimum 10 years experience in Cage Operations, Possession or Control, Seg-Deficit requirements and processes
Complete understanding of what constitutes an environment rich in “checks and balances” controls
Driving change and transformation
Proven ability to constructively suggest and to execute process change
Solid understanding of cash flows within the Back Office
Experience with Investment Banking products (swaps, fixed income securities, money market transactions, futures & options, etc.)
Presentation and interaction skills with senior management
Familiarity with measures and metrics as it relates to process monitoring and controls

Loss Control Manager Resume Examples & Samples

Conduct underwriting loss control analysis for sales team
Assist new clients with establishing Safety Programs
Review current clients' Safety Programs and assist with updates for compliance
Conduct jobsite safety analysis to identify potential hazards
Prepare reports for management on client safety status
Correspond with clients with regard to results and recommendations arising from client company visits
Conduct client company safety training
Investigate serious employee accidents
Periodically review client company safety programs and recommend changes/additions to management
Participate in client company claims reviews
Respond to client company inquiries relating to safety matters
Maintain documentation of all loss prevention activity
Maintain necessary certifications
Other duties as assigned by management

Loss Control Manager Resume Examples & Samples

Ensures that staff is properly trained and have the appropriate Federal/State licensing
Conducts loss analyses to help identify where potential problems stem from outside of the basic cause of recurring losses
Assesses the effectiveness of the group’s overall strategy and identifies areas for improvement
Directly manages loss control staff
5 or more years related experience

Cost Control Manager Resume Examples & Samples

Responsible for the cost control of the projects
Job forecast – Management of job costs
Change order management
Work with superintendents, subcontractors and other project team members to accurately represent the impact of change orders and or delays to the project cost
Analysis of project cost
Accurate forecasting and management of budgets
Claim mitigation, estimating and change negotiation
Degree in Construction Management, Civil Engineering or related
5 years or above of experience
CMIC experience is preferred
Cost control experience
Ability to make confident, timely, and fact based decisions on a broad range of resources
Candidates must demonstrate multi-tasking experience working in large teams and solving complex problems
Good interpersonal communication
Bi-lingual in English and Mandarin preferred
Experience with Real Estate Developer preferred

Authority Control Manager Resume Examples & Samples

The formal education equivalent of a bachelor’s degree in library sciences or related field
At least two years experience in library services, including one year in a supervisory or leadership capacity
Experience with authority work for name, series, and subject access points
Experience with cataloging electronic and print materials
Experience with cataloging standards
Experience working with OCLC and an integrated library system, preferably Innovative Interfaces
Familiarity with Microsoft Excel and Word
Demonstrated ability to pay attention to details
Ability to work independently and to collaborate with others
Ability to prioritize work with competing demands and meet multiple deadlines

Service Control Manager Resume Examples & Samples

2 years railroad management experience
Ability to present service review documentation to both internal and external associates
Ability to utilize mathematical formulas to create appropriate documents for reviews
Ability to gather appropriate documentation that allows the appropriate party to focus on the key issues and to develop appropriate action plans to improve and / or reduce service levels and / or operating cost
Proficiency in MCS and LMS systems preferred

Cards AML Control Manager Resume Examples & Samples

Design and implement a monitoring, approval, and distribution process for policies and procedures
Audit and regulatory review preparation (FRB, IA, CT, etc.)
Issues management; ensuring timely CAP closure and self-identifying new issues
Policy exception governance
Oversee NA AML Cards Steering Committee
Sustainable controls for internal processes
5+ years of NA Cards business experience and supervisor role
Demonstrated strong leadership experience, especially in transitioning or challenged environments
Program or project management experience preferred
Ability to coordinate several reports projects simultaneously
Transaction Monitoring, KYC/Sanctions policy/program working knowledge preferred
Strong logical thinking
Experience in Policy or Operations or similar department
Time management and problem solving skills

Work Control Manager Resume Examples & Samples

Manages all incoming work orders and maintenance activities from Government personnel, to include distribution, tracking, data logging, filing, reporting and archiving
Oversees planning and scheduling of support, maintenance and repair services, and minor fabrication or alteration work
Directs facility maintenance support (FMS), Warranty, calibration support functions, and Indefinite Quantity Estimating functions
Compiles, coordinates, reviews, and processes a large range of contract required records, reports, and submittals
Implements an effective scheduling system for all M&R, recurring, Indefinite Quantity, FMS, and Credit Card Work
Monitors and forecasts workload levels
Tracks completion timeframes throughout the contract. Reports areas of non-compliance to Management
Receives requests for Credit Card proposals, return Credit Card proposals to the customer, process approvals to proceed, track, close out, for final billing
Trains personnel on technical, administrative, and safety items
Implements procedures to ensure that work planning specifications and estimates are compatible with requirements
Establishes unique work standards and implements methods and procedures to accomplish
Assigned task
Compiles, coordinates, reviews, and processes a large range of contract-required records,
Reports and submittals, and provides other analytical information by extracting data from the work
Management system
Reviews service work order documents data for accuracy upon initial receipt from customer prior
To issuance to the crafts workers, and validates that labor and material requirements have been
Met upon close-out in the automated work management system
Maintains and updates key databases, which are required to accurately process all work
Documents in the automated work management system
Provides other analytical information by extracting data from the work management system
Ensures all data is accurate for use in developing the quarterly self-evaluation report that is required by the contract
Supervises and directs work schedules for department personnel. Makes recommendations as to the hiring, termination, advancement, promotion or any other status change of personnel
Inspects and diagnoses problems to determine corrective actions which will ensure a high level of professional, courteous customer service delivery at all times
Assists all contract management personnel with planning and determining work priorities including allocation/assignment of work associated with the CMMS
Ensures accuracy of incoming work order data, and proper classification of work order tickets prior to forwarding them to Operations for execution
Conducts random inspections to review work while in progress. Ensures procedures are being followed while meeting the highest level of customer service standards
Interfaces with external and internal customers as required maximizing productivity and minimizing lost time in a professional, pleasant and courteous manner
Reviews all incoming e-mails from customers, such as customer survey results, and other inquiries and responds to them in a timely fashion with professional and intelligent responses
May occasionally be required to operate company owned motor vehicles
Adheres to the established CGS LLC. safety and personnel policies and standard operating procedures

Global Trade Control Manager Resume Examples & Samples

Coach, guide, mentor and provide developmental opportunities and to enhance employee performance and engagement
Resolution of trade control issues throughout Boeing International regions; providing expert guidance to Boeing business stakeholders and supervisory oversight to Trade Control Specialist
Engagement at various levels with government trade control authorities throughout all Boeing International regions in East Asia to facilitate trade control matters for Boeing business activities
Collaboration with Boeing International regional offices and Boeing businesses to integrate activities into the broader GTC mission and provide support to stakeholders
Ensure the establishment and implementation of Export/Import Compliance Plans throughout Boeing Non-US entities in East Asia
Develop and maintain relationships and partnerships with businesses and functions at Boeing U.S. and non-U.S. locations
Provide support to GTCs Global Compliance and Requirements (GC&R) organization for audits and assessments and coordinate with Boeing Global Law Affairs on sensitive matters as required or directed
Extensive global trade control experience in an MNC environment
Possession of a relevant degree or a combination of educational qualifications and experience
Excellent communications and inter-personal skills
Ability to manage teams

CIB Operational Control Manager Resume Examples & Samples

Weekly and monthly control reporting for MD management
End to end deep dive reviews
Control Self Assessment validation and enhancement
Control advisory to senior Operational managers
Conduct control training and share with Operations teams the lessons learnt from Error, Fines and Loss events
Internal and external audit liaison
Representation of Operational Control at client presentations
Analytical and able to write concise reports. Excellent articulation at senior management level
Able to be compelling and work with a variety of teams across Operations, Technology and Product
Able to work to multiple deliveries and be able to prioritise and drive execution under own initiative
Previous control experience in Audit or Risk useful
Able to present to clients and external auditors with confidence
Able to challenge and influence management to change processes and controls when required
Knowledge of securities settlements and Broker/Dealer Operations
7+ years experience in a risk, control, audit role

Infection Control Manager Resume Examples & Samples

Current Texas RN licensure required
Certification in Infection Control required
Three to five years of Infection control experience required
Two years of management or previous supervisory experience required
Thorough knowledge of CDC, JCAHO & OSHA guidelines required
Knowledge of data collection, trending, analysis, and presentation
Knowledge of infection control methodology and epidemiology
Excellent oral/written communication, interpersonal, organization and leadership skills required
MUST have advanced computer knowledge required especially in the Microsoft Excel Spreadsheets and Access Data Bases
Use of fax machines and copiers

Programme Control Manager Resume Examples & Samples

To monitor the delivery of the portfolio of regeneration projects and programmes on time and to budget, highlighting any slippage and issues
To support the Regeneration Team with project and programme management activities to ensure compliance with corporate project management standards
To proactively identify and promote more efficient project information and reporting management approaches
To be responsible for reporting any non-compliance, quality assurance issues, and the overall integrity of project and programme reporting processes
To create and maintain existing and bespoke reports and dashboards with an emphasis on user experience and accuracy of reported data; and provide ad-hoc reporting to all areas of the business
Support in the production of the annual regeneration report to the client
To manage a programme officer and two project management apprentices, providing leadership, development support and pastoral care to enable their effective contribution to the team
Strong work ethic, must be self-motivated and able to take the initiative
Ability to communicate with people in a friendly and courteous manner, establishing and maintaining effective working relationships with colleagues at all levels
Confident in dealing with day-to-day performance issues as they arise
Positive approach to change, supporting the implementation of new initiatives/procedures and addressing any resistance encountered
Focused on prioritising and delivering outputs and outcomes against set objectives
Supports and promotes a position on the vision for the future that inspires others
A keen interest in new technologies for big data applications
A love of good design, an ability to interpret a client's vision and a passion for excellence

Policy Control Manager Resume Examples & Samples

Provide leadership and accountability within and across teams/business
Perform risk assessments and facilitate discussions to implement procedural controls and supervisory processes
Managing and participating in cross enterprise projects
Establishing productive relationships with internal business partners
Interviewing business partners to gather data and to create new and/or update existing procedures
Partnering with Supervision & Controls areas to accurately documenting changes to procedures
Support new product and services rollouts to clients

Change Control Manager Resume Examples & Samples

Assure that change control content and distribution/control systems are consistent with Corporate policies, procedures and cGMPs
Provide oversight of validation change administration
Responsible for the interface of document systems to assure that simultaneous changes and controls occur in complimentary systems
Responsible for the direct training and supervision of all Change Control personnel
Responsible for conducting Change Control Review Board (CCRB) on a specified frequency to discuss and make decisions on change control deliverables
Makes and guides decisions on classifications of changes and change control deliverables required to complete a required change
Manages the department to provide timely and compliant change control packages to the site
Initial responsibility will be to develop a tiered, risk based change control system to eliminate current change control fragmentation and silos. This may require short, medium, and long term solutions to coincide with the ICU Medical QMS Integration plan
High level of attention to detail and the ability to prioritize and manage heavy workloads in a dynamic environment
Must have thorough knowledge and understanding of cGMPs, FDA and/or pharmaceutical industry guidelines. Must have good organizational, presentation, project management, communication, and meeting facilitation skills
Bachelor’s Degree is required: Science or related field
A minimum of 5 years of Quality experience in an FDA regulated industry
Minimum 2 years supervisory experience required. Creation or operations experience in a wide variety of change control systems is preferred

Group Rooms Control Manager Resume Examples & Samples

High School Graduate or Equivalent
Minimum One-Year Hotel Reservations, Sales, Function Book or Executive Administration Experience Required
Advanced Knowledge of Microsoft Office
Front Desk and/or Group Rooms / Conference Services Experience Preferred
Cvent Experience Preferred
Delphi Experience Preferred
Process all reservation requests, changes, and cancellations. Review all group booking reports (Delphi). Match Delphi and the Reservations system (CVent) weekly and confirm booking numbers are correct. Block groups in Reservations system, reservation pick up and maintenance
Attend Group Rooms meeting and present status reports on blocks, pick-up, cancellations, billing and package codes
Accommodate and document special requests. Answer questions about property facilities/services and room accommodations
Interact daily with Conference Services Managers, keeping up-to-date on changes, VIP’s amenities and billings
Run all pertinent reports for groups: Detailed Guest List, Detailed Reservation List, Rooming Lists, etc
Build and maintain relationships between Benchmark, the Client and preferred hotel(s). Follow proper escalation procedures when addressing guest concerns

VP-oversight & Control Manager Resume Examples & Samples

Proven ability to build strong working relationship with key stakeholders
Proven ability to support and deliver within a structured environment whilst operating independently and within team
Enthusiastic, self-motivated and willing to take personal responsibility/accountability
Strong ability to multi-task and effective under pressure
Works well individually and in teams, shares information and supports colleagues
Cantonese/Mandarin language skills would be beneficial

Senior Operational Control Manager Resume Examples & Samples

Senior first line of defence role, responsible for delivery of the overall conduct and operational risk and control strategy within Personal Banking Operations, Barclays UK, in line with ERMF principles
To ensure a sound control environment is cultivated, embraced and maximized by colleagues, counterparts and stakeholders
Ensure all activities and duties are carried out in full compliance with regulatory requirements, Barclays Operational Risk Framework and internal Barclays Policies and Standards
The development of functional control dashboards utilizing new technology and reporting methods to report on risk and controls effectiveness to ensure compliance with internal and external regulation and standards
Work with stakeholders across the lines of defence (including BIA & Compliance) to ensure that the risk and control profile for the business areas are complete, accurate and maintained – with adequate governance around implementing new risk and compliance policies
Undertake targeted control interventions & assurance where required to give independent assurance over their effective operation, and fix identified issues to ensure maintenance if a Green control environment e.g. in response to thematic issues or risk events
Oversee delivery of strategy to simplify, automate and enhance controls– managing delivery of improvements to frameworks where required to support the control improvement and the strategy of BUK
Understand and be able to assess the impact that change and continuous improvement initiatives have upon the control environment (e.g. automated controls and QA frameworks) – working with stakeholders in the business to ensure risks are fully understood and appropriate mitigating controls in place
Provide robust, effective and insightful reporting, analysis and communication to provide assurance to senior management that the business is compliant with the defined governance framework, with effective escalation of issues as appropriate including deliver of dashboards and other reporting mechanisms to demonstrate risk and control environment and compliance with internal and external standards and regulation
Build, coach and lead a high-performing team, being responsible for their Performance and Development either as their line manager or as a senior leader across the PBO and BUK function e.g. cross team working and mentoring

Mertial Control Manager Resume Examples & Samples

Bachelor/college degree in relevant disciplines
10+ years experience in site material control - Technical background is preferred
Good computer skill
Fluent speaking and writing in English
A team player with strong interpersonal skills
Be able to work under pressure to meet challenging objectives on Mega-Projects
Experience in international engineering company is preferred

Control Manager Resume Examples & Samples

Central Supervision Unit (CSU) Supervision Reviews
Conduct periodic review of CSU supervision; determine if CSU RPs follow CSU desktop procedures, annotation guidelines, and are aligned with company policy
Analyze findings, deliver feedback, and identify coaching opportunities for team leaders and CSU registered principals to improve supervision effectiveness and efficiency
Generate reports for CSU supervision review to aid in decision making; query corporate Access databases and use Excel report generation to produce metrics on trends, volumes, and efficiencies
Vulnerable Client Consulting
Consult with advisors on client situations involving potential financial exploitation and/or diminished capacity; coach advisors on establishing authorizations for clients (e.g., Powers of Attorney) in the context of Confident Retirement
Arrange for proper support from resources, including Adult Protective Services, AML/Anti-fraud, law enforcement, corporate security and legal
Meet all service level agreements and deliver a referable experience
Partner closely with Anti-Money Laundering/Anti-Fraud and GCO
Dotted Line Leadership to Sr. Regional Risk Managers (SRRM)
Reduce risk through effective field supervision oversight by SRRMs
Provide leadership to clarify goals, drive uptake of Compliance and Supervision initiatives (e.g., enhanced Consequence Management), lead field RP performance assessments, and provide coaching to SRRMs
Foster effective, ongoing engagement including regular SRRM 1:1s
Supervision Exception Requests
Facilitate Senior Risk Mitigation leader decision making for Supervision Exception Requests
Research new cases and policies, prepare information, partner with business areas to gather input, and present recommendations
Analyze exceptions to consider changes to policy
Self-Monitoring
Determine high risk activities within Risk Mitigation and field supervision and oversight; develop self-monitoring and testing plans to assess adherence to procedures; coordinate plans with key business partners e.g., Field Office Inspections ; identify and take action to address issues
Strong understanding of regulatory and non-regulatory policies
Understanding and/or experience with auditing, assessments, or operational procedures documentation and workflow
Strong written and verbal communication skills including building internal networks, influencing, negotiation, interviewing & conflict resolution
Proven ability for fact-based decision making e.g. gather data, analyze, summarize conclusions, and prioritize suggestions for leadership
Demonstrated ability to collaborate with team leaders to identify and implement solutions to improve business results
Effectively manage multiple, competing priorities
Series 7 and 24 or ability to obtain within 90 days
Knowledge of field organization and sales practices, in particular, supervision roles (Registered Principals, Sr. Regional Risk Manager, etc.)
Strong working knowledge of business software (e.g. Microsoft Excel and Word) and comfortable using business supervision systems

Control Manager Resume Examples & Samples

Conduct review of operational areas, ensuring risks identified and appropriate controls in place to deliver Barclays’ policy, legal and regulatory requirements
Use risk management concepts to prioritise, monitor and implement effective controls to achieve business standards
Conduct regular assurance activity to identify and validate the effectiveness of controls
Complete risk assessments – reviewing materiality of any ineffective controls or gaps in process. Implement remediation where appropriate
Provide oversight of all remedial activity – including delivery of actions from reviews/audits (1st, 2nd & 3LoD)
Represent business area in a variety of risk management forums – influencing and owning outputs and actions
Support the Change teams in the development of Controls and associated assurance activity for projects delivering change to the Operational Control Environment
High level communication skills: Ability to communicate & consult at all levels with internal and external stakeholders. This includes communicating complex plans to a variety of stakeholders (including external suppliers)
Influencing: Engage and influence new ways of working – challenge and implement new processes
Demonstrate high level of accountability for the work of self and others
Detailed knowledge of Complaint handling (FCA Disp rules), key processes, systems and policies
Proven track record in developing and implementing effective Control frameworks
Good understanding of controls that underpin a Complaint handling environment and their importance to delivery Legal, Regulatory and Compliance requirements
Knowledge of Treating Customers Fairly (Conduct Risk) principles and links to Operational Control

Infection Control Manager Resume Examples & Samples

Registered Nurse in the state of PA
Three (3) years successful staff nurse experience in hospital setting
Previous knowledge of aseptic technique, prevention / control of Infectious Diseases
Computer proficiency in Word, Excel, PowerPoint

100

Lead Cost Control Manager Resume Examples & Samples

Setting strong and consistent processes and procedures to be followed by delivery teams to provide effective cost management and cost engineering across the programme
Developing strategies with the Programme Management team and cross-functional specialists in cost, change, risk and schedule to drive best practice into the programme
Undertaking focused assurance reviews to ensure compliance with standards and defined processes, and that practice is implemented consistently across all contracts
Championing cost control and management improvement initiatives and drive their implementation across the programme
Collaborating and advising the client (Tideway) on strategic matters of cost control
Supporting and driving a dynamic cost reporting process
Extensive cost control based knowledge of construction risk
Extensive experience in the Cost Management systems used on Tideway (see below) or their functional analogues
Solid experience as a manager with a good understanding of cost control execution, management and assurance
Experience of multi-functional co-ordination in the engineering or construction industry
Substantial experience of and proven ability to work in a high-pace environment
Strong ability to engage and motivate people and teams

101

Transaction Control Manager Resume Examples & Samples

Candidate must have an extensive knowledge of classical trade products,(commercial (import & export) letters of credit, standby letters of credit, documentary collections and bank to bank reimbursements) with expert level knowledge of Standby Letter of Credit Practice, along with the ICC Rules applicable to the respective products along with familiarity with SWIFT rules, particularly MT700 and 400 series
Ability to assist operations staff with complex trade transactions and to resolve problem transactions
Ability to read and understand transaction documentation (applications and agreements for issuance of letters of credit, clean b/a’s, requests for transfer and assignment of proceeds and credit and reimbursement agreements
Must demonstrate confidence in decision making skills and ability to manage risk
Must be able to work independently, with minimum supervision
Educational Requirements: Bachelors degree
Minimum 10 years Trade experience

102

Loss Control Manager Resume Examples & Samples

Creation, development and implementation of a Construction Loss Control Program to enhance our safety and risk management program for related to our on-going build program in EMEA
Coordinate and provide direction, training and mentoring to on site construction teams and internal Facebook stakeholders to implement effective safety methodologies
Perform risk assessments on new construction and retrofit projects including generation of safe work execution plans
Collaborate with our General Contractors to monitor the safety programs on projects sites and maintain a good working relationship to facilitate zero incidents
Facilitate incident investigation, root cause analysis and reporting for corrective actions
Work in conjunction with Construction Loss Control Program Manager in US and our corporate risk manager to ensure the construction insurance programs reflect the appropriate risk tolerance level for the company
Be actively engaged in maintaining cross functional relationships to foster cooperation and enhance safety endeavors
Coordination of FM Global review and site visits to ensure consistency across that program
Ensure internal processes are followed and align expectations early on delivery timelines
In conjunction with Construction Management and other Regional Management teams, develop robust safety processes and standards to enable efficiency and effectiveness along with leading effective cross-functional communications
Work in conjunction with the team’s Subject Matter Experts (SME’s) to understand the safety and quality control impacts of new designs, materials and construction methods
Bachelor's degree in Construction Management, Occupational Health, Safety & Welfare or equivalent Health and Safety degree from an accredited university and/or minimum of ten (10) years professional experience in construction industry mainly focused on Health and Safety
Experience working with EU building codes and health & safety regulations
Certifications recognized by Institute of Occupational Safety & Health (IOSH), the British Safety Council or other institutions well known and respected in the construction industry
Experience working within an OCIP environment
Demonstrated success in implementation of Environmental Health & Safety enhancement programs
Proven ability to partner with team members and contractors to implement change
Must hold sufficient industry knowledge to understand the design and deployment of technical electrical and mechanical systems as related to data center construction processes
Strong understanding of standard practices in the design and construction industry, including knowledge of fast-track design-build process and associated documents and contracts
Familiar with ground-up construction and greenfield site development requirements
Familiar with retrofit projects in live mission-critical environments or occupied spaces
Must have strong written and verbal communications/reporting skills
Must be proficient with MS Project, Word, Excel, and PowerPoint
Considerable (30%) travel within EMEA and occasional travel to US Headquarters are required

103

Transfer Agency Control Manager Resume Examples & Samples

Ensure and/or undertake the performance of call backs on critical bank detail changes and certain changes in contact details
Production of daily critical metrics outlining the day’s activities, items pending, key decisions, etc
Oversee the distribution of the daily confirmations on changes to static data, ensuring that all are successfully delivered
Act as an escalation point for IOB (Investor Onboarding and Investor Ongoing Monitoring) Management in determining whether a change of static data request warrants a call back and/or written confirmation and/or escalation
Ensure all activity is carried out in accordance with BBH and/or Funds procedure and documentation
Ensure all work is processed and/or reported in accordance with the agreed operating procedures. Oversee, at minimum annually, regular reviews of procedures
Strong interpersonal skills with an ability to communicate effectively
Organised with strong attention to detail
Independent, objective thinker (not afraid to challenge the status quo)
An analytical mindset or/and experience in change management or project support
Ability to demonstrates respect and values diversity of Ideas
Exhibits sound judgement and solves problems
Fosters team spirit
Is adaptable and flexible
A self-starter, who can work under pressure
Management of performance and resources
7+year’s Transfer Agency, Risk or Compliance experience, with demonstrable experience in anti-fraud measures advantageous
Minimum of 4 years management experience essential
Ability to manage and work with virtual, remote and global teams is important
Experience in planning, initiating and following through to meet objectives
Be able to demonstrate ability to coordinate with other departments and stakeholders to meet client needs
Proven track record in identifying, recommending and implementing innovative solutions
Well developed technical skills
Strong interpersonal, as well as organizational skills

104

Materials Control Manager Resume Examples & Samples

Drives inventory level improvements through the implementation of projects with cross functional teams in sourcing, materials, and production
Utilization of project management skills to implement lean management efforts to increase velocity and minimize inventory levels
Analyzes overall performance of forecast / purchasing model for operations
Deploys lean techniques and other inventory management tasks such as: segmentation, stratification, ABC, inventory modeling, use of pareto analysis, statistical SS analysis, and other item master settings such as MOQ, order period, etc
Work with sourcing and materials to drives performance in supply base to implement SOMI, VMI, JIT, and other tools to reduce inventory and increase turns
Establishes targets for each inventory business segment within Mocksville and determine/monitor actions to achieve targets
Creates/establishes and owns/operates the action plans, countermeasures, and other critical inventory reports
Works to develop a warehousing strategy to increase picking efficiencies, storage locations, and warehouse rationalization
APICS Certification (CPIM (preferred), CPM, CSCP, etc)
BA / BS degree in Supply Chain or similar field

105

Infection Control Manager Resume Examples & Samples

Current Utah R.N. license
BS in Nursing or related field
Preferred: Two years experience in Infection Control

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