Console Operator Resume Samples

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AR
A Roberts
Arely
Roberts
398 Molly Lodge
Dallas
TX
+1 (555) 235 2749
398 Molly Lodge
Dallas
TX
Phone
p +1 (555) 235 2749
Experience Experience
Dallas, TX
Switchboard Console Operator
Dallas, TX
Bauch-Dietrich
Dallas, TX
Switchboard Console Operator
  • 2) Operates AMCOM paging software system. Incorporates paging, message retrieval, physician registry, and overhead paging. Processes approx. 2000 pages per day
  • 12) Incorporates Lahey Clinic Guiding Principles , Mission Statement and Goals into daily activities
  • 7) Institutes emergency back up procedures in event of systems failure to paging or telephone systems
  • 18) Participates in departmental and/or interdepartmental quality improvement activities
  • 19) Participates in and successfully completes Mandatory Education
  • 11) Performs all other duties as assigned
  • 6) Responsible for distribution of new/spare/long range pagers, patient room telephones, TTY (Hearing Impaired) equipment, batteries, hospital directories and conference room speakerphones. Provides assistance to in house staff requiring international calling and faxing
Detroit, MI
Mainframe Console Operator With Spanish
Detroit, MI
Pollich and Sons
Detroit, MI
Mainframe Console Operator With Spanish
  • Update documentation and standard operating procedures
  • Private healthcare & Life insurance
  • Support newcomer training process
  • Resolve incidents
  • Multisport card, ski trips, family picnics, discounts for IBMers
  • Answering phones; operate telephone system
  • Operating radio; use multi-channel communications
present
Dallas, TX
Mainframe Console Operator With Portuguese
Dallas, TX
Bednar Inc
present
Dallas, TX
Mainframe Console Operator With Portuguese
present
  • Home working
  • Recommend improvements
  • Trainings for each employee oriented for development
  • Perform monitoring and console operation
  • Perform tasks from checklist
  • Perform tasks from changes
  • Support issues / queries resolutions
Education Education
Associate’s Degree in Heating Ventilation
Associate’s Degree in Heating Ventilation
Pepperdine University
Associate’s Degree in Heating Ventilation
Skills Skills
  • 18) Participates in departmental and/or interdepartmental quality improvement activities
  • 15) Maintains courteous and effective interactions with colleagues and patients
  • 13) Complies with all Lahey Clinic Policies
  • 14) Complies with behavioral expectations of the department and Lahey Clinic
  • 12) Incorporates Lahey Clinic Guiding Principles , Mission Statement and Goals into daily activities
  • 16) Demonstrates an understanding of the job description, performance expectations, and competency assessment
  • 11) Performs all other duties as assigned
  • 19) Participates in and successfully completes Mandatory Education
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7 Console Operator resume templates

1

Mainframe Console Operator With Portuguese Resume Examples & Samples

  • Perform monitoring and console operation
  • Resolve incidents
  • Update documentation and standard operating procedures
  • Support newcomer training process
2

Mainframe Console Operator With Spanish Resume Examples & Samples

  • Perform tasks from changes
  • Perform tasks from checklist
  • Support issues / queries resolutions
  • Recommend improvements
  • Spanish: Fluent
3

Mainframe Console Operator Resume Examples & Samples

  • Perform console monitoring
  • Lead escalation of high severity incidents
  • Ensure all work entered into tracking tools
  • Ensure all SLO/SLAs are met
  • Continually match workload and resource skill to optimize deliverable execution
  • Analyze all incoming work thereby deriving a solution that optimizes the execution on a continual basis
  • Lead resolution of issues and/or, collection of project requirements process for pooled accounts and takes ownership for assessing issues or receiving detailed requirements and documentation
  • Ensures customers/account teams follow standard guideline and procedures when requesting service from the all pool
  • Lead the implementation by training the team on recommended processes and monitor compliance of new processes
  • Make recommendations to improve operations
  • Making reports from critical incidents
  • IT background ( Preffered)
  • At least 1 year of experience in Mainframe
  • Knowledge about Mainframe Operations and tools
4

Mainframe Batch & Console Operator Resume Examples & Samples

  • Setup appropriate scheduling of applications and Operator Instructions relevant to the processing platform
  • First-second level support of batch processing
  • Develop and test custom scripts as necessary
  • Monitor and action change requests according to the actual Change Control Process
  • Resolve and document issues via the agreed reporting process
  • Provide education for newcomers
  • Provide on call service on customer demand
5

Console Operator Needed Resume Examples & Samples

  • Fully embrace security / safety training programs to enhance performance and ability to advance. These may be specific to the security industry or specific to the industry associated with the client you are assigned to secure
  • Be aware of and familiar with the site-specific operations performance manual and post orders
  • Take additional certification training (as required by some positions) to carry OC sprays, drive bicycles, operate Segways, etc
  • Previous contract security, military or law enforcement experience is beneficial (and sometimes required)
  • Ability to work in a team-oriented environment with the ability to work independently
  • Must be at least 18 years of age or older as required by applicable law or contractual requirements
  • Must have a high school diploma or GED, or at least 5 years of verifiable employment history
  • Must have at least one verifiable employer
  • Ability to communicate effectively in English, both orally and in writing, for the purpose of public interaction and report writing
  • Strong interpersonal skills are important as most of our positions require regular interaction with the public
  • Successful completion of AlliedBarton’s Master Security Officer Basic (Level 1) Course
  • Ability to maintain satisfactory attendance and punctuality standard
  • Neat and professional appearance
  • Ability to provide quality customer service
  • Ability to handle both common and crisis situations at the client site, calmly and efficiently
6

Mailroom Console Operator Resume Examples & Samples

  • Operate mailroom console to assure smooth run through mailroom to loading dock and trucks. Observe overall mailroom operation, reporting mechanical or operational problems to mechanics or supervisors. Assure proper counts of bundles and prepare console sheets, logs, and/or other documentation as required
  • Coordinate with distribution supervisor the proper loading of trucks
  • Coordinate with mailroom supervisor and the pressroom the starting of each edition
  • Perform all other Mailroom tasks as required
  • Work schedule may vary depending on press run requirements
  • Minimum of six months of Mailroom experience
  • Complete knowledge of all Mailroom tasks and functions
  • Computer skills to perform control functions
  • Ability to maintain accuracy and good interpersonal skills under deadline pressure
  • Basic understanding of Mailroom equipment and machines
7

Console Operator, Voice Communications Resume Examples & Samples

  • Switchboard experience or equivalent in customer service
  • Preferred experience in a hospital setting
  • Familiarity with telephone set keypads
  • Proficient with computer, including outlook, Epic and general computer functions
  • Ability to sit at PBX console for at least two hour periods
  • Must be able to perform repetitive keyboard strokes at console and PC
  • Ability to use small motor hand skills and press multiple keys in rapid succession with minimal effort
  • Clear speaking voice and ability to hear calls or alarms
  • Positive attitude and willingness to learn
  • Must be able to work flexible hours and perform in a stressful environment
8

Building Automation System Console Operator Resume Examples & Samples

  • 2-year degree, preferred
  • Minimum 1 year of experience
  • 2+ years of experience, preferred
  • A general understanding of building automation systems with emphasis on Siemens, Honeywell and JCI
  • Knowledge of basic HVAC equipment and how it is controlled and alarmed in an industrial/commercial environment
  • Proficient in Word, Excel, and other Microsoft Office Suite programs
  • Ability to function effectively in a dynamic work environment
  • Ability to learn new concepts and ideas quickly
  • Must have strong written and verbal communications skills to effectively communicate with all customers
  • A working knowledge and understanding of automation system architecture (head end vs. local controllers and the overall bus/communication architecture), preferred
  • Ability to multi-task and work both in a team and independently
9

Console Operator Resume Examples & Samples

  • Answering phones; operate telephone system
  • Operating radio; use multi-channel communications
  • Call logging; data entry
  • Operations support; routing of call information to the appropriate units for handling
  • Comply with and facilitate the conduct of the daily routine in the SOC
  • Receive and respond to emergency and non-emergency calls from client employees, outside vendors, law enforcement, and the security field force via telephone, automated alarm monitoring and radio systems
  • Process and evaluate information received from all available sources, and respond with the appropriate communication and dispatch procedures
  • Must possess a high school diploma or equivalent
  • Must possess one or more of the following
  • Proficient computer skills including Microsoft Office
  • Effective oral and written communication skills
  • Active listening skills
  • Ability to assess and evaluate situations effectively
  • Ability to identify critical issues quickly and accurately
  • Attention to detail
  • Critical Facility Officer (Charlotte, NC)
10

Building Automation Systems Console Operator Ix-west Lafayette Resume Examples & Samples

  • High school diploma/GED
  • Four years of experience with heating, ventilation and air conditioning systems in an industrial setting
  • Ability to read and interpret mechanical prints along with interpreting sequence of operation
  • Must pass all applicable training required for performing programming for the Building Automated Systems (BAS) at Purdue University
  • Training includes but is not limited to Siemens, ALC, in-house training matrix, and safety training
  • All required training must be completed within one year of hire date
  • Thorough knowledge of HVAC equipment and repair
  • Strong organization skills and verbal and written communication skills
  • Ability to operate, read and interpret technical materials and work under pressure during system malfunctions
11

Switchboard Console Operator Resume Examples & Samples

  • 1) Receives and processes 3500 ? 4500 calls daily for Lahey Burlington and Lahey Peabody. In addition supports internal calls from hospital staff for paging and directory assistance
  • 2) Operates AMCOM paging software system. Incorporates paging, message retrieval, physician registry, and overhead paging. Processes approx. 2000 pages per day
  • 3) Initiates/oversees after hours on call schedule for Lahey Burlington, Lahey Peabody and certain CGP locations for patient and staff calls. Maintains sleep room schedules for medical staff and will locate staff as necessary. Accountable for calling OR and Recovery room nurses when emergency surgical cases are required
  • 4) Monitors/Responds to all Lahey Burlington activated codes and alarms including: Trauma, Code 99, Code Green, Code Red, Code Pink, Code Zebra, Emergency Exit Doors, Medial Gas, Radiation, Blood Bank, Hylon and Burglar and Hold-Up. Is responsible for notifying essential personnel, security and 911 Emergency services. Performs daily tests of Trauma pagers and documents response results
  • 5) Accountable for handling all In-Patient Information calls. Updates patient register as necessary for accuracy. Controls patient room?s telephone on/off activity. Responsible for restricting/unrestricting hospital telephones as necessary
  • 6) Responsible for distribution of new/spare/long range pagers, patient room telephones, TTY (Hearing Impaired) equipment, batteries, hospital directories and conference room speakerphones. Provides assistance to in house staff requiring international calling and faxing
  • 7) Institutes emergency back up procedures in event of systems failure to paging or telephone systems
  • 8) Applies effective listening skills and courtesy when interacting with physicians, patients, patient family members?, visitors, medial staff and all other hospital personnel. Diffuses irate patient calls when necessary
  • 9) Demonstrates flexibility and team support to cover alternate shifts and holiday schedules as required
  • 10) Understands Telecom Department as an ?essential? department to the hospital and is required to report to work during inclement weather conditions, etc
  • 11) Performs all other duties as assigned
  • 12) Incorporates Lahey Clinic Guiding Principles , Mission Statement and Goals into daily activities
  • 13) Complies with all Lahey Clinic Policies
  • 14) Complies with behavioral expectations of the department and Lahey Clinic
  • 15) Maintains courteous and effective interactions with colleagues and patients
  • 16) Demonstrates an understanding of the job description, performance expectations, and competency assessment
  • 17) Demonstrates a commitment toward meeting and exceeding the needs of our customers and consistently adheres to Customer Service standards
  • 18) Participates in departmental and/or interdepartmental quality improvement activities
  • 19) Participates in and successfully completes Mandatory Education
  • 20) Performs all other duties as needed or directed to meet the needs of the department. Qualifications Minimum Qualifications