Console Operator Job Description
Console operator
provides support on hardware and operating system software and escalates to systems engineers when additional support is needed.
Console Operator Duties & Responsibilities
To write an effective console operator job description, begin by listing detailed duties, responsibilities and expectations. We have included console operator job description templates that you can modify and use.
Sample responsibilities for this position include:
Answers user problem calls, primarily on mainframe systems, and trouble shoots where possible
Constantly monitors the Z/OS operating systems for error messages and takes the necessary corrective action
Performs housekeeping chores on all systems at predetermined times
Keeps up to date on documented recovery procedures
Informs Technical Services of equipment malfunctions and places the service call to the appropriate vendor where required
Verifies the status of IMS/CICS/DB2/WAS resources on a regular basis to ensure service levels are being met
Liaises with all areas within NCC regarding any special processing requirements, scheduled system maintenance, to ensure all are aware of deviances from normal processing windows
Uses manuals accurately and efficiently during problem solving situations
Learns and maintains a very good knowledge of the IBM automation software product SA/390
Provide guidance and direction to security personnel
Console Operator Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Console Operator
List any licenses or certifications required by the position: AED, CPR
Education for Console Operator
Typically a job would require a certain level of education.
Employers hiring for the console operator job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Graduate, Technology, Business, Communications, Computer Science, Education, Associates, Technical, Information Technology, Communication
Skills for Console Operator
Desired skills for console operator include:
Console Operator duties and responsibilities
Client environment
Ticketing system
Basic HVAC equipment and how it is controlled and alarmed in an industrial/commercial environment
Hardware & Software
Building mechanical systems
Hardware & Software - Intermediate
Hardware and software
MS Excel and the ability to learn new software as
MS Word
Desired experience for console operator includes:
Monitor emails and corresponding appropriately
Coordinating access into confidential areas throughout the Atlanta metro area and designated locations nationwide
Training security officers
Requires CPR certification and ability to respond and assist with medical incidents
Provide support for specific projects and events
Detail oriented, energetic and excellent attitude and work ethics
Console Operator Examples
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Console Operator Job Description
Job Description Example
Our growing company is looking to fill the role of console operator. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for console operator
- Provide assistance when applicable during the execution of Disaster Recovery Exercises
- Assist with the implementation of new products that will be supported by GOCC Master Cosnole
- Constantly seek improvement for all service desks within the GOCC
- Monitor mainframe systems and infrastructure applications on various monitoring tools
- Monitor and maintain “Master Console Operations” mailbox
- Co-ordinate maintenance and hardware issues with service providers (IBM, Oracle)
- Operate mailroom console to assure smooth run through mailroom to loading dock and trucks
- From a Control Room monitors computer screens to track the chemical production activities underway in various units by tracking temperatures, pressures, levels, ensuring safety equipment such as alarms and interlocks are in place and operable (not by-passed), and taking corrective actions as necessary, in order to maintain unit safety and ensure the integrity of the process and equipment
- Adjusts the process parameters for unusual weather related events, including freezing temperatures and hurricanes, following Operating Procedures to de-inventory and/or bleed water systems
- Coordinates actions taken by field operators when needed
Qualifications for console operator
- Experienced with PowerShell scripting
- Comprehensive working knowledge with MS SharePoint, OneNote, and other Microsoft Office Professional tools (Word, Excel, PowerPoint)
- Must possess intermediate computer skills on multiple security systems
- Any technical certification like MCSE, Red Hat, VM ware
- Persons who have handled international clients are preferred
- Should have good knowledge of mainframes and general operations
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Console Operator Job Description
Job Description Example
Our growing company is hiring for a console operator. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for console operator
- System operating parameters (pressure, temperature set points ) are selected to maintain a safe efficient work environment
- Functions as a first point of customer contact for internal and external customers
- Directs or transfers all incoming calls
- Downloads updates to software to maintain accurate extension numbers and locations
- Must present a neat appearance and be easily recognized as a contractor employee by wearing proper company attire and appropriate badges
- May be required to provide escort of material to be shredded or for trash collection purposes
- Conducts activities in support of team’s objectives
- Moniter DC operations and call out crane errors, jamups and motor faults
- Responsible for helping with load allocation and releasing of loads
- Isolation and bringing down of rework for QA's and FAB
Qualifications for console operator
- Must have 4+ years’ experience in working onbatch and console monitoring
- Knowledge of Parallel Sysplex operations
- TSO, ISPF, SDSF advanced
- TWS (OPC) advanced
- SA z/OS (AOC) advanced
- CICS, DB2, MQ, DFHSM, SYSVIEW Operations advanced
3
Console Operator Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of console operator. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for console operator
- Requires to help other employees understand job as needed
- Use computer skills to ensure there is work in front of the crew at all times
- Management responsibilities in Supervisors absence
- Provide assistance to callers in a courteous and pleasant manner
- Provide backup receptionist duties within the Information Management Office (IRM) when required
- Maintain the DoS directory database, which includes the names and telephone numbers of Government employees at DoS
- Provide support during emergency scenarios to provide excellent customer service to internal and external clients
- Responsible for operating process units from computerized controls while understanding and ensuring compliance with all safety and environmental regulations regarding unit operations
- Completes the required reporting documents
- Understands, follows, and directs Field Operations personnel in complying with all safe work policies and procedures at all times
Qualifications for console operator
- Batch monitoring and JCL knowledge
- Associate's Degree in NAPTA endorsed Process or Operating Technology with 5 + years specific experience
- 2 years of console operator experience in a petrochemical or refinery setting preferred
- Minimum of one year of previous security experience
- Knowledge of security systems, devices, and building automation systems in a corporate environment preferred
- Must have a background which would not preclude a security clearance being granted
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Console Operator Job Description
Job Description Example
Our company is looking to fill the role of console operator. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for console operator
- Works with the Process Engineering group to optimize unit operation, and to identify and eliminate unit limits and/or constraints
- Optimizes the reliability and profitability of operations within the limits of the equipment and regulatory permits
- Coordinates with other Console Operators on shift to operate units and control feedstock and product movements to meet refinery production plans and product quality specifications
- Coordinates with outside Operations personnel to operate units and control feedstock and product movements to meet refinery production plans and product quality specifications
- Performs training as required by management
- Perform all maintenance actions including troubleshooting up to the replacement of LRUs on the UH-60/AH-64 flight simulator
- Perform visual alignments and simulator testing along with evaluating results of that testing
- Perform pre and post flight activities on the simulator
- Coordinate with other agencies on maintenance and warranty support for those discrepancies not able to be resolved locally
- Operate the flight simulator console during training flights and respond to instructor and student pilot scenario requirements when Operator Contract Personnel (Instructor Pilots) are not available at console position
Qualifications for console operator
- Previous experience on a GrandMA Series 1 console
- Understanding of MA net networking
- Working knowledge of production light design, and general knowledge of rigging
- Working knowledge of Lightwright
- Estudiante o graduado Universitario de las carreras de Ingenieria en sistemas, tecnología y redes o afines
- Work requires a High School level of education and six to twelve months of previous experience with telecommunications equipment, on-line databases and paging systems
5
Console Operator Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of console operator. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for console operator
- Report trend analysis to the officer in charge
- Identify systems deficiencies and coordinate corrective action with customer advising of conflicts and possible resolutions
- Assist in recommending improved efficiencies that provide maximum utilization of the customer flight simulation device
- Maintain the simulator facility building so that safe operation of the simulator is not jeopardized
- Conform to the Flight Operating Procedure (FOP) annex and other policies to ensure compliance with all directives, regulations and manuals
- Perform housekeeping functions within the simulator, as required
- Perform other non-simulator related duties as assigned
- Incident resolution, escalation, follow up and logging
- Event management / facilitation
- Root cause and trending analysis
Qualifications for console operator
- One to two years of physical security, guard force, or alarm monitoring experience is preferred
- Experience with automated job scheduling tools would be a plus (CA7, Job-Track, Zeke, or other)
- Must have experience in a Customer Service environment
- Previous switchboard experience in a fast-paced environment preferred, but not required
- Minimum of one year receptionist and/or switchboard experience preferred
- High School Diploma or Equivalent, 2 year degree preferred