Dispatch Operator Job Description

Dispatch Operator Job Description

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Dispatch operator provides subject matter expertise for legal and commission requests of dispatch activities associated with emergency response and pipeline safety audits.

Dispatch Operator Duties & Responsibilities

To write an effective dispatch operator job description, begin by listing detailed duties, responsibilities and expectations. We have included dispatch operator job description templates that you can modify and use.

Sample responsibilities for this position include:

Support routine administrative functions
Work on site specific projects assigned by the EP Lead, Shift Supervisor, or GSOC Manager
Control and traffic for the Public Safety response system
Liaison with University Police, outside police agencies
High School Diploma / GED and at least 2 years of experience in a security Central Monitoring Station, Emergency Operations Center or security Dispatch Center
Security, law enforcement, and/or military experience are desirable
Experience responding to alarms such as burglar, fire
Monitoring hardware and/or software such as signal receivers, alarm monitoring software Security and Fire hardware, CCTV, burglar or fire panels
Emergency Response protocols and processes (public and private)
Constant use of eyes (correctable vision Qualified applicants will be assessed using an automated skills~based tool)

Dispatch Operator Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Dispatch Operator

List any licenses or certifications required by the position: HCP, BLS, IC, FEMA

Education for Dispatch Operator

Typically a job would require a certain level of education.

Employers hiring for the dispatch operator job most commonly would prefer for their future employee to have a relevant degree such as Associate and Collage Degree in Education, Communications, Associates, Business/Administration, Public Relations, Military, Business, Arts, Criminal Justice, Political Science

Skills for Dispatch Operator

Desired skills for dispatch operator include:

Computer applications
Complies with regulations for HIPAA
MSP
Joint Commission and any other government regulations of the Dispatch staff
Alternate routes that are available
Jurisdiction they are located
Metro and local emergency services
Municipality and area traffic management organizations
Where the jurisdiction changes
MS Office

Desired experience for dispatch operator includes:

Some college ideal
Preferably 2 year College level of any course or equivalent is preferred
Must have at least 2 years of work experience in the electronics or semiconductor industry
Must be knowledgeable of back end processes
Must be able to work Mid-day or 2nd Shifts
Have at least 1 year of call center, switchboard or similar experience

Dispatch Operator Examples

1

Dispatch Operator Job Description

Job Description Example
Our company is looking for a dispatch operator. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for dispatch operator
  • The ASCC is ADA~accessible and equipped with sit~stand consoles for operators
  • Strong computer skills, Ability to type 35~40 wpm
  • Ability to use hands and arms in reaching/handling/grasping/fingering while using notepad, computer, telephone, radio and other office machinery
  • Strong computer skills Ability to type 35~40 wpm preferred
  • Ensure vehicles and drivers are safe prior to loading/unloading Off-loading incoming or loading outgoing materials
  • Booking in, labelling of receipts and completing dispatch processes
  • Use of lifting equipment for the safe movement of pallets across the warehouse
  • Use of Warehouse Management System (WMS) to ensure data integrity including completion of paperwork and application of seals
  • Supporting stock check activities
  • Recognise where a deviation has occurred and escalate following relevant site process and assist in any investigations
Qualifications for dispatch operator
  • Must be able to pass a criminal background and drug screen
  • Must have a minimum of six (6) months customer service experience
  • Completion of all relevant PPT/FLT daily checks
  • Clearly communicate with FLL and/or appropriate channels
  • Ensuring that GMP, Quality, Environmental Health & Safety processes are adhered to in all aspects of role
  • Experience of working in a Warehouse environment, ideally within the FMCG industry
2

Dispatch Operator Job Description

Job Description Example
Our innovative and growing company is looking for a dispatch operator. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for dispatch operator
  • Review WB, and DB Drop Release Log
  • Real time monitoring of all underground activities using the PITRAM and mine site communication system
  • Ensuring that data entered into PITRAM is accurate
  • Operate in an environment that focuses on safe, cost-effective production, operational and technical excellence
  • Maintaining the PITRAM system to ensure the real time and accurate entry of all underground activities into the database
  • This role shall be performed in conjunction with the mining crew on shift
  • Carry out communication between all parties that work on the E&P side
  • Optimize and maintain the oil system per its design
  • Understand how the oil system reacts to upsets and how it recovers
  • Be able to effective collect, store, query, and reflect on data to help optimize the operations
Qualifications for dispatch operator
  • Recognised Forklift Truck License
  • High School diploma or equivalent is preferred , 0-1 years of experience
  • Knowledge of Underground Mining practices required
  • Ability to work safely and effectively in an Underground mining environment required
  • Computer experience including Microsoft Word, Excel preferred
  • Willingness to travel Underground on occasion to see new developments required
3

Dispatch Operator Job Description

Job Description Example
Our company is searching for experienced candidates for the position of dispatch operator. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for dispatch operator
  • Have to ability to have effective communication with multiple teams to augment the oil system for the best
  • Be able to understand pipeline synergies and what you can do with flow down pipelines
  • SCADA system type remote computer controlling understanding
  • Be able to work in a control room environment and deal with multiple distractions
  • Have the ability and confidence to make decision and to back your decision with data/reasoning
  • Adhere that operating parameters and safety guidelines are followed
  • Be able to output concise, productive reports on different time intervals (weekly, monthly, yearly)
  • Innovative to help streamline the processes that you could do day after day, and innovations that could help the systems efficiencies
  • Flexibility to absorb new task and responsibilities
  • Be a center point of communication for the field and help direct information to the correct teams
Qualifications for dispatch operator
  • Ability to use a Warehouse Management System, ideally SAP
  • Ability to take directions, and communicate with supervisors and peers required
  • List travel if required]
  • Ability to perform the essential functions of this job required
  • Must be flexible to work Swing Shifts
  • Bilingual in both Spanish/English a plus
4

Dispatch Operator Job Description

Job Description Example
Our growing company is looking for a dispatch operator. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for dispatch operator
  • Maintain detailed knowledge of generating units operating characteristics at all times, including availability, energy yield, and performance efficiency, to effectively utilize units to fullest potential
  • Utilize excel spreadsheets and Plant Information system (PI) to perform real time analysis evaluations to help maximize unit profitability and performance
  • Perform real-time hourly site output updates to power off takers to assist them in their system and market demands
  • Respond and execute orders from the ISOs (Pacificorp, First Energy, Tristate, etc) around system reliability
  • Operate systems proactively
  • Anticipate situations
  • In the event of loss of telemetering, computed data, network communications, EMS, , must coordinate or troubleshoot all events to insure performance of duties
  • Coordinate activity in the event of an emergency
  • Read logs, standing orders, procedures or other information, in order to remain current and informed of normal and abnormal situations
  • Must maintain accurate records using Versify logging concerning unit commitment and dispatch activities and generating unit operation
Qualifications for dispatch operator
  • Able to work 3pm - 11pm on Thursdays
  • Able to work 9am - 6pm on Fridays
  • Able to work 1st or 2nd shift between 7am - 11pm on Saturdays and Sundays
  • Able to work as a last-minute backup for call-ins, vacations
  • Able to work full time for the first 4-6 weeks of training (shifts will vary between 7am - 11pm, 40 hrs/week)
  • 2 years of clerical and administrative experience
5

Dispatch Operator Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of dispatch operator. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for dispatch operator
  • Candidate must be available to work overtime on an on-call schedule basis
  • Reviews daily schedules of appointments for day of job installations leveraging the Oracle Field Service System (OFS)
  • Provides real time tracking of all field resources
  • Assists Field Management with real time updates on days activities and escalates issues and conflicts when needed
  • Engages technical support teams to provide advanced troubleshooting while the installers are in the home
  • Serves as a single point of contact for the field installers to update job completions, reschedules and adjustments to the day of job activity
  • ZE2Open_Reprocess
  • COGI Transactions
  • VLTR_WB_RELEASE LOG –BOM and ROUTE checking in SAP and legacy system
  • Communicate effectively in routine, urgent, and emergency situations
Qualifications for dispatch operator
  • Minimum of 1 year experience in a dispatcher role
  • Proficient with computers including MS Word, Excel, and database software
  • Experience performing dispatching duties preferred
  • Have worked in or been around a control room
  • Understand basics of marketing and terminology for crude oil
  • Computer skills and the ability to understand new programs

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