Care Associate Resume Samples
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Care Associate Resume Samples
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GR
G Rodriguez
Graham
Rodriguez
8738 Watson Cape
Detroit
MI
+1 (555) 651 0710
8738 Watson Cape
Detroit
MI
Phone
p
+1 (555) 651 0710
Experience
Experience
Los Angeles, CA
Care Associate
Los Angeles, CA
Johnston, Hilll and West
Los Angeles, CA
Care Associate
- Participates in Performance Improvement/Risk Management/Safety activities to monitor and improve resident outcomes
- Provides range of motion, proper positioning, and assistance with resident ambulation
- Access automated case system to open / document cases. Collect and provide data entry of case information
- Provides personal care in a calm, professional and clinically proficient manner; respecting residents’ privacy, dignity and safety
- Perform certification using scripted guidelines
- Maintain benchmark standards for TAT (Turn Around Time) as established by the organization
- Performs accurate and complete skin assessments and reports any changes immediately
Boston, MA
Client Care Associate
Boston, MA
Greenholt, Feest and Champlin
Boston, MA
Client Care Associate
- You will assist in providing process documentation, workflows and job aids specific to your customer base and position
- Keeping management apprised of member concerns and following manager’s policies, procedures and direction
- You will coordinate all corrections and/or changes that occur during work-in process through written and/or verbal instructions
- You will be responsible for producing and analyzing reports on behalf of customer to manage their inventory
- Creates client meeting update books
- Setting and checking members and guests in and out for appointments
- Writes down 6 Most Important and prioritizes them each day before leaving office
present
New York, NY
Partner Care Associate
New York, NY
Glover-Eichmann
present
New York, NY
Partner Care Associate
present
- Be a team player! Fulfill duties by assisting in other departments to improve performance and proceseses for Overstock as well as our partners
- Establish benefits for driver-partners & manage execution of established partnerships (Planning and execution of engagement events & initiatives)
- Be a team player! Fulfill duties by assisting in other departments to improve performance and processes for Overstock as well as our partners
- Evaluate economic and strategic costs/benefits of driver-partner incentive programs and work with management to execute those strategies
- Work with partners on SEO content, including actively making improvements to existing SKUs onsite
- Assist partners in developing solutions and implementing action plans in cases of non-compliance
- Work with 3PB to assist partners to change carriers
Education
Education
Bachelor’s Degree in Languages
Bachelor’s Degree in Languages
Columbia University
Bachelor’s Degree in Languages
Skills
Skills
- Efficient: able to strike the right balance between quality and quantity
- Strong technical skills and knowledge
- Provides personal care in a calm, professional and clinically proficient manner; respecting residents’ privacy, dignity and safety
- Good knowledge of other languages such as
- Strong attention to detail
- Possesses the knowledge of safety procedures during resident transfers; utilizing gait belt appropriately
- Excellent communication skills (written and verbal)
- Microsoft Office/Suite proficient (Word, Excel, etc.)
- Highly organized
- Accurate: works accurately by giving complete and correct answers. Good negotiation skills
15 Care Associate resume templates
Read our complete resume writing guides
1
Ecustomer Care Associate Resume Examples & Samples
- Providing online customer service via e-mail, live chat and social media
- Conduct site monitoring; report site issues and customer service trends
- Assisting with customer service phone calls when needed
2
Immediate Need for Health Care Associate Resume Examples & Samples
- Experience advising clients on research compliance and data privacy and security laws (The Common Rule, FDA good clinical practices, HIPAA, the Privacy Act of 1974)
- Familiarity with the legal and strategic considerations accompanying the development of data sharing platforms and collaborations
- Broader FDA regulatory expertise is a plus
- Top academic credentials
3
Life Care Associate Resume Examples & Samples
- Perform initial review of submitted life insurance applications
- Validate agent licensing and appointment for business submitted
- Input case into agency management system for permanent record of business
- Submit good order applications to insurance carriers via secure delivery
- Order paramedical exams required by carrier for underwriting decision
- Track completion of exams and forward to insurance carrier for review
- Order medical records for clients to assist in underwriting decision
- Follow-up on requests for medical records to ensure timely completion
- Process issued life insurance policies for mailing to financial advisors/agents
- Send follow up notices to financial advisors/agents until delivery requirements are completed
- Review and submit delivery requirements to insurance carrier
- Ensure delivery requirements are received by insurance carrier and policy is placed inforce
- Process various policy service requests
- Support Life Care Specialists with daily tasks
- Policies that govern personal life insurance operations
- Use appropriate interpersonal styles and communicate effectively, both orally and writing, with internal associates and external contacts at all levels
- High School Diploma or equivalent and a minimum of two (2) to four (4) years’ experience in the areas of annuities, life insurance, long-term care, and/or disability income products or financial services industry or customer service
4
Temp Care Associate Resume Examples & Samples
- Previous maurices or customer service experience preferred
- Organizational skills, resourcefulness, ability to handle multiple tasks at once, and capable of working in a fast paced environment
- Ability to prioritize workload
- Well versed in company policies and store operation
- Abiltiy to work effectively with others as well as independently
- Technically savvy; basic PC literacy skills, including a working knowledge of MS Office products, Word, Excel, and Outlook
5
Care Associate Resume Examples & Samples
- 1-2 years of previous insurance work or similar physician office experience
- Exceptional telephone etiquette
- Experience with medical coding and medical terminology
- Proficient with PC platforms
- Demonstrated Microsoft Excel and Word knowledge
6
Palliative Care Associate Medical Director Resume Examples & Samples
- Experience and knowledge in the principles of palliative medicine and symptom management
- In depth knowledge of palliative care with particular emphasis on control of symptoms associated with advanced or terminal illness
- Ability to work collaboratively with patients attending physician(s) to implement the palliative care plan in an effective manner
- Understanding of appropriateness and timing for hospice referrals
- Ability to work with an integrated multi-disciplinary Palliative Care team
- Management collaboration
- Community Relations
- Educates practicing doctors and others engaged in health care services regarding the hospice and palliative care program and its potential benefits to patients
- MD or DO with an active, unrestricted Virginia license
- Board Certified in an ABMS or AOBMS specialty
- 5+ years clinical practice experience with inpatient palliative care experience
7
Long Term Care Associate Sales Rep Resume Examples & Samples
- Provide input and information to ensure awareness and appropriate use of Avanir’s products to Long-Term Care prescribers, Long-Term Care geriatric psychiatrists, and Long-Term Care nursing personnel
- Provide current product and disease state information of the Long-term Care market to assigned audience of Long-Term Care professionals while effectively communicating the clinical profile of Avanir’s products
- Provides clinical education and product promotion to Long-Term Care prescribers, consultant pharmacists, and Long-Term Care nursing personnel
- Manages assigned key facility and Assisted living accounts
- Implement strategy for communicating with Long-Term Care professionals
- Daily activities include but are not limited to
- 1+ years of previous sales experience
- Medical sales, DME or Hospice sales experience a plus
- Have a valid driver’s license and be insurable
- Goal and results driven
- Dynamic, high impact individual
- Excellent selling, closing, persuasion and presentation skills
- Ability to display high-levels of initiative, effort and commitment successfully complete projects and assignments
- Ability to comprehend and communicate complex technical/medical terminology and to maintain the required technical expertise including competitive product knowledge to a broad audience of Long-Term Care professionals
- Must be self-motivated and disciplined
- Outstanding worth ethic
- Takes ownership of assigned accounts
- Ability to take an entrepreneurial approach in territory management
- Proactively identifies obstacles and together with team members develops actions plans to achieve challenging goals
- Requires minimal supervision and direction
- Travel is up to 25% including overnight travel
8
Client Care Associate Resume Examples & Samples
- Processes new accounts
- Processes account transfers
- Processes new contributions and redemptions
- Processes beneficiary changes
- Creates client meeting update books
- Sends update meeting letters
- Handles miscellaneous operational activities
- Writes down 6 Most Important and prioritizes them each day before leaving office
- Requires
9
Partner Care Associate Resume Examples & Samples
- Abide by all Overstock.com's policies and procedures
- Build, maintain, and grow partner relationships
- Assist partners in developing solutions and implementing action plans in cases of non-compliance
- Day-to-day support of suppliers’ specific business needs. Work with other teams to faciliate partner's inquiries, ensuring issues are resolved as effectively and efficiently as possible
- Use the tools and applications provided to ensure partners are trained, coached, and assisted. All inquires should be answered as quickly as possible with accurate information, includinging follow up, to ensure the matter has been resolved
- PCAs are accountable for any interaction with partners, including emails and phone calls
- Use RNow to document any communication with our Partners
- Ensure a balance is made between partner's business and Overstock's business. Partners should comply with customer services' expectations. PCAs should provide support and training as necessary
- Ensure partners understand all elements of their Supplier Agreement along with any applicable amendments. Clarify any points in detail, working with Contracting, to avoid any partner confusion
- Train and re-train partners and their teams to manage their everyday fulfillment of: orders (both new and replacements), smart invalid tracking and orders showing with invalid tracking, expedited and failure to expedite requests, cancellation requests, parts requests, outstanding quantities, including inventory management for all their warehouses
- Train and re-train partners and their teams to use and understand: Partner Connect, Partner Oasis, Supplier Oasis, Offer Tool, Improve My Products (including site sale and uncompetitive SKUs tabs), TMC/CH Robinson, reports, scorecards, billing details, and Alerts
- Work with the Buying and Product Care Teams to ensure SKUs move to site in a timely manner with accurate and complete data
- Assist partners by connecting them with Marketing/Co-op Teams for additional opportunities to increase visability to their products
- Work with the 3PB Team to research and resolve any billing, carrier, or partner issues
- Work with 3PB to assist in transition on or off of the 3PB program, including conveying authorization of new accounts and deauthorization of old accounts
- Work with 3PB to assist partners to change carriers
- Assist to faciliate partners who need to ship via LTL by working with 3PB and Claims Processing. Provide support for inquires related to TMC, includuing the facilitation of manual BOLs
- Work with partners to manage their returns, including implementing and maintaining partners participation in the Returns Allowance program. Help partners to see trends in returns and review SKU level data to know when rates are trending upwards or downwards
- Work with partners on any and all returns holds. Help to implement improvements in packaging and inventory quality checks to limit the number of returns on SKUs
- Work with partners on SEO content, including actively making improvements to existing SKUs onsite
- Reach out to partners regarding new initiatives and partner programs
- Maintain and increase current knowledge by attending any new or refresher trainings and creating Wiki's to pass knowledge on to others
- Provide training to new teammates!
- Be a team player! Fulfill duties by assisting in other departments to improve performance and proceseses for Overstock as well as our partners
- Perform other duties as required and assigned by manager and upper management
- Follow legal policies as directed
- Negotiation skills
- MS - Excel, Word, Outlook
10
Ambulatory Care Associate Director Resume Examples & Samples
- Master’s Degree in Health or Business Administration or an equivalent combination of education and experience. Considerable administrative experience in an ambulatory health care setting is essential. Experience with team building, change management, and incorporating Lean principles into daily work
- 5-10 years administrative/operational experience
- In depth knowledge of the University of Michigan policies and procedures
11
Alorica Recovery Care Associate Resume Examples & Samples
- Resolves customer questions, complaints and collections inquiries in a professional, helpful manner
- Calmly attempts to resolve and de-escalate any issues
- Understanding of collections regulations, including but not limited to Fair Debt Collections Practices Act (FDCPA), Unfair, Deceptive, or Abusive Acts, or Practices (UDAAP)
- Flexibility and versatility in problem analysis and resolution
12
Vision Care Associate Resume Examples & Samples
- Adheres to all company policies and standard operating procedures
- Other responsibilities may be assigned. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals
- Ability to determine the number of individual things in a unit or group
- Ability to understand the meaning of written or printed matter and to record information by inscribing characters or symbols. The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions
- The Associate is regularly required to walk or stand
- The Associate must regularly lift and/or move up to 18kg (40lbs.)
- The Associate will be required to perform tasks involving firm grasping
- The Associate will occasionally be required to bend, twist or squat
- The Associate will be involved in frequent repetitive hand actions
- The Associate will be required to reach above shoulder height and below waist level
- Job Title:* Vision Care Associate
- Req ID:* 732331BR
- Canada Walmart Division:* Retail Store Associates
- Province:* Ontario
- Canadian Cities:* Timmins
- Store Location:* Highway 101 (Riverside Drive) & Emerald Street
- Employment Type:* Part Time
13
Vision Care Associate Resume Examples & Samples
- Req ID:* 760780BR
- Canadian Cities:* Woodstock
- Store Location:* Julianna Drive And Norwich Avenue
- Employment Type:* Hourly PT
14
Care Associate Resume Examples & Samples
- Impressive telephone etiquette
- Medical coding and medical terminology experience necessary
- PC proficiency
- Excellent Microsoft Office skills
15
Care Associate Resume Examples & Samples
- Proficient knowledge and understanding of Microsoft Office products
- Working knowledge of medical terminology, ICD-9 and CPT coding
- Able to work in a call center environment. 8-hour workday schedules are scheduled based on the call center hours of operation, 8 AM to 8 PM
- Flexible to work a rotating schedule
16
Care Associate Resume Examples & Samples
- Receive request for authorization from hospitals, providers, members and vendors; Meet service level goals (e.g., Grade of Service, Average Handle Time, Average Speed to Answer, abandonment rate)
- Maintain benchmark standards for TAT (Turn Around Time) as established by the organization
- Provide determinations on authorizations request to members and/or providers based on benchmark standards for authorization decisions. Process extensions of authorizations as appropriate
- Completes review of non-authorized medical claims
- High School Diploma and 1-2 years’ experience in a managed care environment
- Must be proficient in medical terminology, CPT and ICD-9 & ICD-10 coding
- Excellent interpersonal and communications skills with nursing staff, physicians, nurse practitioners and other health workers involved in the care of a member
17
Partner Care Associate Resume Examples & Samples
- Day-to-day support of suppliers’ specific business needs. Work with other teams to facilitate partner's inquiries, ensuring issues are resolved as effectively and efficiently as possible
- Use the tools and applications provided to ensure partners are trained, coached, and assisted. All inquires should be answered as quickly as possible with accurate information, including follow up, to ensure the matter has been resolved
- Train and re-train partners and their teams to use and understand: Partner Connect, Partner Oasis, Supplier Oasis, Offer Tool, Improve My Products (including site sale and noncompetitive SKUs tabs), TMC/CH Robinson, reports, scorecards, billing details, and Alerts
- Assist partners by connecting them with Marketing/Co-op Teams for additional opportunities to increase visibility to their products
- Work with 3PB to assist in transition on or off of the 3PB program, including conveying authorization of new accounts and de-authorization of old accounts
- Assist to facilitate partners who need to ship via LTL by working with 3PB and Claims Processing. Provide support for inquires related to TMC, including the facilitation of manual BOLs
- Maintain and increase current knowledge by attending any new or refresher training's and creating Wiki's to pass knowledge on to others
- Be a team player! Fulfill duties by assisting in other departments to improve performance and processes for Overstock as well as our partners
18
Care Associate Resume Examples & Samples
- Proficient knowledge and understanding of managing computer work, typing, data entry skills and Microsoft Office products
- Ability to adapt and feel comfortable with growth, expansion and change
- Able to work in a fast-paced environment. 8-hour workday schedules are scheduled based on the office hours of operation, 8 AM to 5 PM
19
Home Care Associate Resume Examples & Samples
- A high school graduate (or equivalent)
- Ability to lift, push, and pull light to moderate loads
- Speaks, writes, read, and comprehends English
- Courteous and responsible team player
20
Partner Care Associate Resume Examples & Samples
- Planning and executing initiatives to increase Partner retention and engagement which shall include
- Developing and managing programs to reduce Partner operating costs
- At least 2 - 4 years’ working experience in loyalty/customer experience
- Excellent written and oral communication, presentation and interpersonal skills
- Fluent written and oral English required. Conversational Mandarin / Chinese dialect skills required
- Process oriented background, with high attention to detail
- A start-up attitude – willing to work hard to get things done
- Possess a diploma and/or university degree in preferably marketing or business disciplines
- Strong in relationship building and able to relate to people at all levels. Maturity to handle wide range of customers
- Demonstrate integrity and professionalism, with a customer centric and data driven decision making mindset
21
Partner Care Associate Resume Examples & Samples
- Focused on driver-partner loyalty, engagement and support strategy and execution
- Focus on driver-partner loyalty & engagement strategy & execution
- Evaluate economic and strategic costs/benefits of driver-partner incentive programs and work with management to execute those strategies
- Establish benefits for driver-partners & manage execution of established partnerships (Planning and execution of engagement events & initiatives)
- Development & execution of clear driver-partner communications across all owned channels
- You will manage turnover rate of GrabTaxi drivers
- Ensure reduction default
- Monitor and call all inactive drivers
- Ensure phone recovery
- Increase reactivation rate among all called drivers
22
Care Associate Resume Examples & Samples
- Strong organizational skills with the ability to function independently and as a team member
- Excellent verbal, written, oral and listening skills
- One year managed care experience preferred in referral and/or preauthorization
- Knowledge of personal computer and typing skills required
- Strongly self-motivated
- Able to work effectively under a stressful environment
23
Client Care Associate Resume Examples & Samples
- Highly Competitive Compensation Program
- Employee Heath Insurance coverage’s
- Ongoing Professional Development programs
- Paid Time Off so you can reboot your energy
- Employee Wellness programs
- MOST Importantly, a free monthly massage or facial treatments
- Have a high school diploma or equivalent (GED)
- Possess basic math and cash handling experience
- Have strong phone and computer skills
- Have previous customer service experience (preferred)
- Be able to prioritize and perform multiple tasks
- Work cohesively with others in a fun and fast-paced environment
- Possess general knowledge of massage and esthetic services and modalities
24
Client Care Associate Resume Examples & Samples
- You will engage internal and external customers to gather job requirements and translate customer requirements into detailed manufacturing/kitting instructions and shipping/postal instructions for disposition of the customers’ products
- You are responsible for providing all necessary support to sales/customer, including but not limited to the following: receive calls, faxes, mail, and email; identify and resolve customer problems and issues in a timely manner; provide proof of delivery and order status upon request
- You will coordinate all corrections and/or changes that occur during work-in process through written and/or verbal instructions
- You will be responsible for producing and analyzing reports on behalf of customer to manage their inventory
- You will engage in the Corrective Action process which includes investigative root cause and actionable improvements
- You will be expected to act as a communication link between external customer/sales and all internal departments
- You will assist in providing process documentation, workflows and job aids specific to your customer base and position
- You must have the ability to understand the impact work has on your department or company
- In order to complete duties successfully, you must have very good knowledge of technology to include computers and software programs such as MS Office or other programs that may be specific to the job
- You must be able to manage daily contact with internal and external customers while completing daily work assignments,
- You must possess very good oral and written communication skills sufficient to explain departmental policy, methods and/or procedures when completing assignments
- You must have very good organizational skills that are sufficient to accomplish work by established deadlines
25
Client Care Associate Resume Examples & Samples
- Answering phone calls
- Setting and checking members and guests in and out for appointments
- Greeting members and guests upon arrival
- Promoting the Wellness Program
- Re-engaging inactive members
- Keeping management apprised of member concerns and following manager’s policies, procedures and direction
- Accepting constructive criticism in a positive manner and using it as a learning tool
- Upholding the Massage Envy brand’s core values of optimism, gratitude, excellence, consistency and empathy
- Staying updated on retail products and promotions
- Recognizing and supporting team goals and creating and maintaining positive relationships with team members
26
Channel Care Associate Resume Examples & Samples
- Bachelor’s degree in related field or equivalent experience
- Extensive customer support experience
- Competence in MS Office including Word and Excel
- Knowledge of Pearson VUE applications
- Experience in analysis, documentation, and reporting
- Experience in Channel Sales/Channel Test Centers highly preferred
- Above average attention to detail
- Ability to maintain a high standard of accuracy
- Influential and persuasive communication skills
- Effective time management and priority setting skills
- Excellent planning and multitasking skills
- Strong creativity and problem solving skills
- Strong commitment to task and priorities
- Capable team player and participant
- Excellent written and oral skills
- Working knowledge of Microsoft Office Suite
27
Consumer Care Associate Resume Examples & Samples
- Processes incoming calls, faxes and voicemails from claimants, providers, clients, attorneys, etc., resolving their claims related questions and issues in accordance with designed guidelines and policies
- Completes outbound calls to claimants, providers, clients and attorneys regarding medical reports, bill requests, return to work, medical authorization forms, etc
- Communicates claims status and current claim activity with client and appropriate medical contact; responds to inquiries about jurisdiction- and claim-specific issues
- Inputs newly reported claims into claims system(s), ensuring files are properly documented and coding is correct
- Understanding of intake procedures
- Strong investigation and organizational skills
28
Care Associate Resume Examples & Samples
- Maintains competency in the required job skills and knowledge
- Assumes responsibility for maintaining professional certification(s)
- Provides weekly and PRN updates to the charge nurse of a resident’s ability to take medications, i.e., the need for crushing or extra fluids
29
Care Associate Resume Examples & Samples
- Provides physical assistance with activities of daily living
- Promotes psychosocial well-being through meaningful relationships
- Plans and facilitates social activities for the neighborhood residents
- Assists with menu/snack selection and partners with the Service Associate in serving to ensure adequate nutritional intake of all residents. Provides in-room dining experiences where requested
- Assures the resident’s room and neighborhood are kept tidy to minimize environmental hazards which may
30
Care Associate Day Shift Resume Examples & Samples
- Provides personal care in a calm, professional and clinically proficient manner; respecting residents’ privacy, dignity and safety
- Participates in the dining experience with other team members in serving, clearing, cueing, and feeding, based on residents’ strengths
- Current Certified Nursing Assistant as required by each state Board of Nursing
- 1 year’s CNA experience preferred but not required. Current CPR certification preferred but not required
31
Care Associate Resume Examples & Samples
- Maintains resident confidentiality
- Understands the principles of aging; observes residents closely, identifies changing needs and conditions at first indication, and reports changes immediately to licensed clinical team members
- Respects the resident’s room as home and assist the resident in feeling in charge of everything that happens within their daily activities and personal space
- Provides opportunities for all residents to participate in the decision-making of the neighborhood in meaningful ways
- Assist group and individual activities (structured and impromptu) in activity spaces, common areas and in the resident’s room to support resident desires
- Shares personal skills, talents and ideas to benefit the neighborhood; deals with workplace issues quickly and professionally, asking for mediation when needed; encourages team to do the same
- Selects and uses appropriate communication methods; works with others in a professional atmosphere; acts as a role model for new employees; contributes to building a positive team spirit
- Possesses the knowledge of safety procedures during resident transfers; utilizing gait belt appropriately
32
Lead Care Associate Resume Examples & Samples
- Administers medication, where applicable
- Responds in a timely fashion to all resident requests or concerns with the intent on a resolution that meets the needs of the individual while always displaying courtesy and respect
- Notifies a responsible coordinator, manager or supervisor of a situation not in their ability to handle
- Works collaboratively with other team members, volunteers, families and community groups while providing friendly and efficient service to all residents and guests
- Works safely at all times. Identifies and corrects safety deficiencies; Reports malfunctioning equipment promptly
- Maintains compliance with all required education and training programs
- Administers resident medications according to the Continuing Care’s policies and procedures without significant errors. Maintains accurate medication administration records as per established procedures; signs off medications as they are given
- Competently completes assignments in a timely manner
33
Health Care Associate Resume Examples & Samples
- Responds to customer inquiries (phone and walk-in), answering questions about the community, priority list, reservation process and admissions process. Determines customer needs, assists in appointment with the Health Care Sales Director, and in conjunction with the Health Care Sales Leader, conducts sales appointments and tours
- Handles Continuing Care sales appointments and tours when the Health Care Counselor is not available, offering information on the various services available (i.e. respite care, custodial care, assisted living, sub-acute, etc)
- Manages all activities related to move-ins, move-outs, and transfers within Continuing Care. Coordinates details relevant to these processes with other community departments
- Verifies financial information for official documentation. Collects asset/income information. Assists customer(s) in application process. Completes accurate Vision census entry
- Maintains oversight of the work orders process for Continuing Care. Coordinates room turn-around and refurbishing process with General Services staff to ensure immediate unit availability within Continuing Care
- Meets with external and internal residents to sign all necessary papers pertaining to the Continuing Care admissions, in absence of the Move-In Coordinator
- Prepares and provides weekly and monthly reports as needed
- Serves as a representative for Continuing Care Sales when interfacing with hospital discharge planners, acute care staff, physicians (internal and those external to the community) and other professionals referral sources
- Oversees daily census distribution process. May assist with daily census reconciliation process
- Respond in a timely fashion to all resident and/or family requests while always displaying courtesy and respect with the intent on a resolution that meets the needs of the individual
- Understands and role models Person Centered Approach to services rendered in the Continuing Care
- Self-starter; excellent organizational and time management skills
- Detail-oriented with ability to handle multiple tasks simultaneously
- Ability to think and exercise discretion and independent judgment when responding to customer requests in a timely manner
- Enthusiastic person with sincere care and compassion for the senior population
- Willingness to go above and beyond to assist the Health Care Counselor and Admissions Team in any capacity necessary
- Professional phone etiquette
- Ability to be dependable in all types of adverse weather, flexibility with work hours including weekends
- Strong communication skills (oral and written) and excellent interpersonal skills in promoting and maintaining positive and professional working relationships with all individuals internal and external to the Community
- High school diploma or GED required. Associates’ Degree or some college coursework preferred
- Minimum of 1 year of experience in a health care office environment, preferably in a nursing home or similar facility
- Regularly required to sit and talk or hear
- Frequently required to walk
- Occasionally required to stand; reach with hands and arms; and stoop, kneel, crouch, or crawl
- Specific vision abilities required by this job include close vision, distance vision, and depth perception
- Typical office setting with a generally moderate noise level
- May be required to work additional hours or a varied schedule due to inclement weather or other emergency situations
- Determine who requires communication updates and when these updates should occur
- No formal responsibility
34
Care Associate Resume Examples & Samples
- Perform outbound calls to Providers to obtain additional information needed to certify cases
- Access automated case system to open / document cases. Collect and provide data entry of case information
- Provide accurate information to callers based on an understanding of customer and service requirements
- Determine the course of action for each call based on pre-established guidelines
- May redirect or forward calls to more senior unit member or specialist
- Communicate with team members and Service Coordinators as needed
- May be needed to attend and speak on State Fair Hearing calls with cases that are denied due to No MD Signature
- Responsible for a case load of Membership and ensure organization and timeliness
- Update appropriate stakeholders on specific cases and issues
- Perform general administrative duties (such as faxing and retrieving voicemail) assisting other team members as needed, and perform other duties as assigned
- At least 1 year experience in a customer service role/operation
- Proficient knowledge and understanding of managing computer work, typing, data entry skills and Microsoft Office products – Intermediate Excel knowledge preferred
- Medical Front Office experience a plus
35
Care Associate Resume Examples & Samples
- Makes prompt contact with insureds, claimants and witnesses involved in the loss or accident
- Conducts investigation necessary to determine compensability and/or liability, including recorded statements based on Department processes and procedures. Assigns necessary inspections of damages or scene. Reviews any estimates or receipts for consistency with description of loss as well as appropriate scope and pricing. Identifies any legal liability issues and consults with supervisor
- Ability to prepare residential and commercial property estimates using estimating software if applicable to job function
36
Care Associate Senior Resume Examples & Samples
- Determines policy status and coverage; reviews appropriate policies for coverage, limits and deductibles; immediately notify supervisor of any claim that may be outside of assigned scope of handling level or authority
- Conducts investigation necessary to determine liability, including recorded statements. Assigns necessary inspections of damages or scene. Reviews any estimates or receipts for consistency with description of loss as well as appropriate scope and pricing. Identifies any legal liability issues and consults with supervisor
- Ensures regular and timely follow-up and brings claims to prompt and appropriate conclusion with a strong customer service focus
- Evaluate and settle bodily injury, liability or structural claims
- Ensure timely and accurate documentation of claim file
- Negotiates Total Loss claims for farm equipment to conclusion
- 2 years or more casualty claims handling experience
- Previous Farm & Ranch experience preferred
- Multi Line claim handling experience preferred
37
Care Associate Resume Examples & Samples
- Makes prompt contact with policy holders and other parties in the loss involved to schedule inspections as needed. Sets expectations, develops an action plan and performs an initial exposure assessment
- Conducts investigation to determine coverage disposition and damages, including recorded statements and field inspections. Reviews any estimates or receipts for consistency with description of loss as well as appropriate scope and pricing. Identifies any subrogation potential and liability exposures and consults with supervisor
- Ensures regular and timely follow-up and brings claims to prompt and appropriate conclusion while keeping the customer informed throughout the process
- Evaluate and settle structural, contents and time element claims with input from their supervisor as needed
- Ability to prepare property estimates using estimating software
- Ability to climb ladders and roofs. Ability to lift a minimum of 50 pounds. May require overnight travel with the possibility to deploy for travel on short notice
- Must maintain reasonable and predictable attendance
- 3 years of property claims experience or related construction experience preferred
- High school diploma or equivalent; college degree preferred
- Basic computer skills and software applications
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Care Associate Senior Resume Examples & Samples
- Ensures regular and timely follow-up and brings claims to prompt and appropriate conclusion
- Evaluate and settle workers’ compensation, bodily injury, liability, business interruption, or structural claims with minimal input from supervisor
- May be called upon to perform additional duties as directed
- 3 years or more claims handling experience preferred
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Senior Care Associate Resume Examples & Samples
- Responding to referrals and other requests for services
- Provides telephonic risk screening to members with mental health disorders
- Performs outbound calling to members to ensure follow up post discharge after hospitalization
- Handles standard outpatient referrals and screening for mental health patients
- Works with patient to schedule post hospital follow-up visit and verify adherence to treatment plan
- Front end case management screening
- 2 + years’ experience in mental health field
- Bachelor’s degree in mental health or psychology /social work required
- 8a-5pm Monday - Friday
- Competitive pay
- Access to a comprehensive employee benefits package including health, prescription, vision, dental, and life and short-term disability insurance
- Portable 401(k) plans
- Recognition and incentive programs Access to continuing education via the Kelly Learning Center
- Recognition and incentive programsAccess to continuing education via the Kelly Learning Center
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Care Associate Senior Resume Examples & Samples
- Analyze coverage, make appropriate coverage determination and accurately convey and explain the company’s coverage position to the insured and others where appropriate
- Identify all exposures, establish accurate and timely reserves and monitor those reserves as claim matures
- Direct the investigation and settlement of claims, both litigated and non-litigated, which may involve multiple coverage issues
- May be called upon to conduct training or participate in auditing claims files
- Identify vendors with the appropriate skill sets for the situation and effectively manage the vendors to achieve satisfactory results on both expense and indemnity costs
- 5 or more years handling Construction Defect claims
- 8 years or more claims handling experience preferred
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Clinical Care Associate Pipp Resume Examples & Samples
- Timely and efficient completion of these tasks is required for quality patient care. Must be able to work effectively as a team member in the delivery of care
- The practice of professional nursing is the systematic application of specialized knowledge and skill, derived from the biological, physical, and behavioral sciences to the care, treatment, counsel and health teaching of individuals who are experiencing changes in normal health processes or who require assistance in the maintenance of health and the prevention of management of illness, injury, or disability and demonstrates this through the application of the Standards of Clinical Nursing Practice and Standards of Professional Performance defined by the American Nurses Association
- Minimum of six months experience in direct patient care exhibiting a variety of work routines and problem solving abilities preferred
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Guest Care Associate Resume Examples & Samples
- Demonstrate Topgolf’s Core Values: Fun, One Team, Excellence, Edgy Spirit and Caring
- Presenting a positive and friendly telephone persona
- Demonstrating Active Listening and learning to “read your audience”
- Maintaining a calm, even-tempered, and customer-focused demeanor
- Understanding resources and finding information quickly to respond to our the Guest
- Answering and documenting all incoming phone calls
- Become an expert on Zendesk, our Help Desk software tool
- Respond to Voicemails from the previous night
- Sending Emails to follow up with Guests
- Ability to work evenings weekends and holidays
- Outstanding organization, multi-tasking and problem-solving abilities
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Care Associate Resume Examples & Samples
- Education Level
- Degree or similar by experience (Foreign languages studies, translation and interpreting, administration)
- Active knowledge of English is a must
- Good knowledge of other languages such as
- Customer-focused: communicates empathically
- Skilled decision-maker: takes the right action on dedicated files based on the information available
- Accurate: works accurately by giving complete and correct answers. Good negotiation skills
- Responsible: ensures that assigned contracts are followed up in a diligent, timely and accurate manner
- Disciplined: follows procedures, agreements and document flows correctly
- Efficient: able to strike the right balance between quality and quantity
- Team-player: enjoys working as part of a team
- Computer-literate: quick to learn International in-house systems and use current office applications
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Perioperative Care Associate Resume Examples & Samples
- One year experience performing duties as a Perioperative Care Associate II or equivalent experience in a healthcare environment
- Knowledge of sterilization techniques and demonstrated ability to safely operate area specific equipment, including, but not limited to: sterilizers, steris machines and sonic cleaners
- Strong communication skills (wirtten and verbal)
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Care Associate CNA Assisted Living Resume Examples & Samples
- Shares ideas to improve processes in the Neighborhood. Contributes to building a positive team spirit
- Maintains dependability and punctuality, shows flexibility and willingness to learn new areas of responsibility
- Provides accurate and timely documentation through computer applications and written documentation
- Performs accurate and complete skin assessments and reports any changes immediately
- Performs resident rounds at least every 2 hours for toileting, repositioning, assessing hydration, etc
- Posseses the knowledge of safety procedures during resident transfers; utilizing gait belt appropriately
- Uses all equipment safely and correctly
- Performs pulse and blood pressure measurements, and documents in MAR as needed prior to medication administration
- Complete a Safe Food Handling and Preparation Class (within 30 days of hire)
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Care Associate Behavioral Health Resume Examples & Samples
- Customer Service experience desired
- Mental Health experience desired
- Experience navigating multiple computer systems desired
- If Internal ATV, ASD and Navigator and highly preferred! Internals are encouraged to apply!
- Experience with MS Word and MS Outlook
- High School degree required
- 1-2 years of any exposure to the mental health population is a plus!
- Managed care experience is a huge plus!
- Strong communication skills are needed
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Senior Care Associate Resume Examples & Samples
- Manages calls from providers to process authorization requests for services
- Help finding providers in the network and helping customers understand their mental health benefits
- Makes outreach to customer upon discharge from psychiatric hospitalizations to ensure they have appropriate discharge plan in place
- 1 + years’ experience in mental health field
- Experience with Case Management a plus
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Perioperative Care Associate Resume Examples & Samples
- One year experience performing duties of a Perioperative Care Associate I or equivalent experience
- Demonstrated knowledge of sterilization techniques
- BLS certificate from American Heart Association required
