Home Care Director Resume Samples

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L Bahringer

Lemuel

Bahringer

1130 Brekke Ramp

New York

+1 (555) 126 6299

1130 Brekke Ramp

New York

Phone

p +1 (555) 126 6299

Experience Experience

San Francisco, CA

Home Care Director

San Francisco, CA

Cremin-Stoltenberg

San Francisco, CA

Home Care Director

Assists with recruitment, selection, hiring, orientation, and evaluation of home care site personnel
Consistently model the organization’s philosophy of customer service by demonstrating responsibility for improvement of operational efficiency, empowering employees to address service issues with knowledge and support and to pervasively communicate the expectations of dedication to both internal and external customer service
Manage clinical and administrative staffing in the local home care site(s)
Facilitate care coordination between home care site and regional home care center
Manage and provide ongoing education, in-service training programs and competency evaluations to improve patient care and employee efficiency for all health care personnel
Positively represent the Company to the customer; and the customer to the Company
Develop professional rapport with key physicians and hospitals within the respective geographic area. Provide support to the sales force

Dallas, TX

Director of Home Care

Dallas, TX

Stoltenberg Inc

Dallas, TX

Director of Home Care

Provides strategic direction for development and management of Home Health marketing, fundraising and community outreach efforts
Assures the established systems for financial operations are managed effectively and efficiently – billing, information systems, payroll, etc
Assesses market potential for assigned areas and develops annual business plans. Assures growth strategies are executed leading to increased market share
Communicates with physicians and other medical community members to represent AHAH’s values in assisting with the serving of their patients
Mentor employees, conduct performance evaluations, counsel and provide disciplinary actions to assigned personnel, and works to facilitate individual and team development that drives positive results
Adherence to and compliance with information systems security is everyone’s responsibility. It is the responsibility of every computer user to: Know and follow Information Systems security policies and procedures. Attend Information Systems security training, when offered. Report information systems security problems
Acts as a liaison or representative to various institutions or organizations that may jointly serve AHAH patients to assure that cooperative, effective relationships are developed

present

Houston, TX

Business Director Home Care Solutions

Houston, TX

Heaney, Bogisich and Weissnat

present

Houston, TX

Business Director Home Care Solutions

present

Execute performance and career development discussions
Coach and develop team members to reach their full potential
Support development assignments and movement of talent across units
Create an inclusive environment which embraces and derives value from diversity
Manage a broad portfolio of products
Motivate and challenge to drive high performance
Commit to "hiring the best" internally and externally

Education Education

Bachelor’s Degree in Satisfaction

Loyola University Chicago

Bachelor’s Degree in Satisfaction

Skills Skills

Technically strong with ability to understand technology concepts and communicate to various levels within organization
Ability to think strategically and translate strategy into tangible business plans and actions
Demonstrated ability to lead cross-functional and global teams with direct experience in managing technology/product research and development
Demonstrated ability to manage network / matrix organizations to achieve business objectives
Operating with Agility – Creates robust, dynamic processes and systems to enable continuous improvement
Ability to lead, inspire and communicate with confidence to most senior levels of management
Passionately Drives for Results –Sets, priorities and enables achievement of ambitious goals
Delivering Strategy – Drives company-wide delivery of the plan to support the strategy
Outstanding written and oral communication and presentation skills
Building Trusted Partnerships – Builds team and relationships without boundaries

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Home Care Director Resume Examples & Samples

Assists with recruitment, selection, hiring, orientation, and evaluation of home care site personnel
Consistently model the organization’s philosophy of customer service by demonstrating responsibility for improvement of operational efficiency, empowering employees to address service issues with knowledge and support and to pervasively communicate the expectations of dedication to both internal and external customer service
Manage clinical and administrative staffing in the local home care site(s)
Facilitate care coordination between home care site and regional home care center
Manage and provide ongoing education, in-service training programs and competency evaluations to improve patient care and employee efficiency for all health care personnel
Positively represent the Company to the customer; and the customer to the Company
Develop professional rapport with key physicians and hospitals within the respective geographic area. Provide support to the sales force
Collaborate on budgetary management of the home care site(s)
Ensure adherence to company protocols and procedures. Responsible for maintaining compliance with applicable state laws and regulations
Functions as liaison with the Governing Board and, as applicable, the Professional Advisory Board
Maintain a system for keeping all service agreements, and for services of others to meet patient needs
Participate in the provision of patient care as necessary
Ensure appropriate community awareness of services provided and accuracy of informational materials and activities
Provide procedures and a system for staff communication at the home care site that ensures coordinated implementation of plans of treatment and utilization of necessary services for comprehensive care of patients
Occasional overnight travel may be required to support patient care, off site meetings and educational classes
Minimum of one (1) year of experience in Obstetrics Nursing
Registered Nurse with degree or minimum qualifications as required by the regulations of the state(s) in which the incumbent resides / works
Proven customer service skills, management skills, sound independent judgment, initiative, and solid organizational skills required
Minimum of one (1) year supervisory experience
Proven customer service skills, management skills, sound independent judgment, initiative, and solid organizational skills
Technical Skills

Executive Director, Home Care Services Resume Examples & Samples

Strategic Planning: Works with Medical Center, Continuing Care and Regional leadership to develop home care services strategic plan including development of system value-added services, capacity and resource requirements, and customer needs
Directs the implementation of the Regional Shared Services’ goals and objectives to support the overall functioning of home health, hospice and palliative care programs throughout the region
Leadership and Direction: Directs the evaluation of the efficiency, cost effectiveness and quality of all home health, hospice and palliative care programs
Facilitates the Regional Shared Services’ functions through appropriate departmentalization delegation of duties per the approved organizational structure
Finance: Coordinates the annual budget for the Regional Shared Services Unit and the Home Care Services in each Medical Center
Oversees the Director of Finance’s involvement in the development of the agencies budgets in cooperation with the Medical Center’s financial departments
Monitors and evaluates financial performance of home care and addresses variances as appropriate
Policy and Procedure: Recommends and interprets the need for changes in regional policies and procedures to ensure that home health, hospice, and palliative care are meeting the goals and objectives of each Medical Center and the required standardization of processes and procedures across all agencies
Program Development: Directs and coordinates all program planning and development for the Regional Shared Services Unit
Personnel: In cooperation with Medical Centers’ administration employs and assigns qualified administrators for each agency. Acts as home health, hospice and palliative care expert in helping to assess appropriate qualifications for personnel hired in each agency
Implements good labor relations with all Regional Shared Services staff and supports good labor relations in each agency
Minimum eight (8) years of relevant and progressive management experience

National Account Director, Home Care Resume Examples & Samples

Close new business and manage existing customers
Achieve sales, gross profit, gross margin, AR, freight expense and operating expense objectives by managing existing and closing new customers of $1M and higher
Work with Sales Vice Presidents, Region Managers, and the entire field sales organization to manage existing customers and implement new customers
Participate in strategic planning sessions when appropriate and provide feedback to organization regarding customer value prop, competitive landscape, etc
Attend and assist with attendance at national trade shows such as NAHC, Medtrade, or state trade shows as needed
Work with McKesson Patient Care Solutions (MPCS) to cross sell third party billing solution for urology, ostomy, tracheostomy, and advanced wound care patients
High level of knowledge of selling processes, legal processes, and financial acumen with understanding of balance sheets and basic accounting
Must possess strong presentation, negotiation, and closing skills
Proficient with Outlook, Word and Excel
Healthcare, long term care, home care or related industry strongly preferred
Successful track record of closing and managing large and complex extended care customers preferred

Home Care Director Resume Examples & Samples

Assists with recruitment, selection, hiring, orientation and evaluation of home care site personnel
Develop professional rapport with key physicians and hospitals within the respective geographic area
Provide support to the sales force
Ensure adherence to company protocols and procedures
Responsible for maintaining compliance with applicable state laws and regulations
Maintain a system for keeping all service agreements and for services of others to meet patient needs

Director, Global Personal, Fabric & Home Care Resume Examples & Samples

Bachelor’s degree in technical and/or marketing field. MBA preferred
Minimum of 10+ years’ experience in B2B marketing and/or direct consumer packaged goods marketing role
Strong preference for experience in the Home and Personal Care space
Past P&L responsibility for a business or business segment with sales exceeding $30 million
Experience in understanding personal care trends and communicating industry insight both internally and externally
Demonstrated ability to lead cross-functional and global teams with direct experience in managing technology/product research and development
Experience with current market research techniques and application
Outstanding written and oral communication and presentation skills
Technically strong with ability to understand technology concepts and communicate to various levels within organization
Delivering Strategy – Drives company-wide delivery of the plan to support the strategy
Passionately Drives for Results –Sets, priorities and enables achievement of ambitious goals
Operating with Agility – Creates robust, dynamic processes and systems to enable continuous improvement
Building Trusted Partnerships – Builds team and relationships without boundaries
Encouraging Personal Growth – Ensures company-wide focus on development improvement
Ability to think strategically and translate strategy into tangible business plans and actions
Demonstrated ability to manage network / matrix organizations to achieve business objectives
Ability to lead, inspire and communicate with confidence to most senior levels of management

Director Home Care Resume Examples & Samples

Work requires a minimum of five (5) years of healthcare related experience. Three (3) years of supervisory experience is required
Work requires that the incumbent maintain current CPR certification
Work requires working knowledge of Medicare/Medicaid and JCAHO guidelines

Home Care Agency Director Resume Examples & Samples

College degree (5 years appropriate experience may substitute for degree)
Home Care and/or Healthcare Management experience preferred
Proven ability to produce financial results
Ability to influence others

Business Director Home Care Solutions Resume Examples & Samples

Develop vision, mission, objectives, and regional strategies for the Home Care business consistent with and in coordination with the global Care Chemicals business objectives
Coordinate with global and regional team members within the business to identify, develop, implement and communicate the strategies, plans and programs needed to profitably achieve the business goals. Lead the regional Home Care strategic planning process across multiple industries and participates in all phases of operational planning
Prioritize resources required to achieve Home Care objectives, including directing Technical Service resources, as well as Marketing and Sales resources. Effectively communicate business priorities and insures alignment of internal resources, such as the Product Management, etc., to achieve business objectives
Manage a diverse team of professionals to achieve business objectives. The team includes Marketing, Technical Services and Sales managers and their respective teams. Development and monitoring of goals. implementation of merit increases, coaching, development, and training
Monitor business results and performance on a monthly basis and develops action plans to address deviations from plan. Develop and implement pricing strategy across multiple industries and manage volume/product pricing consistent with business line goals, to achieve profitability targets; provides guidance to the Marketing Manager. Determine the need for price increases, provides information to team on justification, develops tools/training to sell a price increase. Must understand all aspects of P&L performance including: volumes, customer price/margin performance, product price/margin performance, variable cost/raw material trends, manufacturing costs, selling expenses and other fixed costs, etc
Through customer visits, training courses, market research, and trade journals, understand and stay current on trends for Home Care across targeted industries. With the Marketing and Technical Managers, develop appropriate product portfolio strategy which supports the global business strategy. Initiate and lead activities to implement product portfolio strategies including: gap identification, targeting of new applications, new products, product discontinuations, etc. Generate ideas for new products and champions/internally sells the business justification for new product development programs. Internally communicate market trends and product line strategies to insure behavior consistent with the strategy by all functions, in particular Sales. Thoroughly understand technology and benefits of our product offerings and prices products in accordance with their performance and value
In conjunction with the Marketing Sales and Technical Service Management, develop specific account strategies consistent with the overall business strategy in each targeted market. Identify and develop new business opportunities at existing and target accounts. Coordinate customer and distributor workshops and seminars. Manage high level customer relationships. Track and assess progress of specific account strategies. Make customer visits as appropriate. Read customer call reports. Develop and execute customer contracts
With the assistance of the Marketing Communications Manager, develop and implement a marketing communications strategy that supports the business strategy. Attend trade shows as appropriate. Ensure a significant presence in the marketplace by representation of BASF in national and regional industry associations and seminars
Create an inclusive environment which embraces and derives value from diversity

Director of Home Care Resume Examples & Samples

Provides leadership and direction to ensure that the agency effectively serves its patients, their families and the community as evidenced by the achievement of outcomes
Provides a challenging, rewarding, and positive environment in which an equitably compensated staff experiences a high degree of satisfaction and accomplishment in serving patients and their families
Through supervisors, ensures that all clinical services and programs offered by agency, based on predetermined protocols and standards, are implemented and monitored
Provides the vision and leadership for developing an operational framework that assures the accomplishment of system strategic priorities and achieves the quality, customer service and financial outcomes for the home care program
Assures the development of a comprehensive quality improvement program that meets the standards of accrediting bodies and is in compliance with the Medicare Conditions of Participation and State licensure requirements and facilitates the achievement of outcomes
Collaborates with support staff to assure quality improvement activities result in positive outcomes for patients and attain desired quality benchmarks for the agencies
Establishes and maintains a culture of responsibility and accountability for results at the level of the organization closest to the patient and clients. Assures accountability for clinical, quality and customer service outcomes rests at the individual associate level
Guides and oversees the implementation of clinical service delivery policies and Human Resource standards, procedures and policies related to the delivery of home care
Provides leadership, advice and counsel to Supervisors to ensure that home care services meet all accrediting and regulatory guidelines and regulations, minimizes liability, reduces risk and maintains a positive licensure accreditation and waiver status
Assures the established systems for financial operations are managed effectively and efficiently – billing, information systems, payroll, etc
Develops agency budgets in collaboration with the Finance market lead
Monitors volumes/revenue and expenses to ensure compliance with approved budgetary constraints. Analyzes gross profit factors, market conditions, business volume/mix, competition and operational costs/requirements
Collaborates with the Finance market lead to negotiate contracts as required for the provision of services
Prepares proposals or recommendations (with applicable supporting documentation) to be considered by the AHAH Leadership Team for changes to business focus, direction or other strategic plans which have a significant or policy impact
Assesses market potential for assigned areas and develops annual business plans. Assures growth strategies are executed leading to increased market share
Provides strategic direction for development and management of Home Health marketing, fundraising and community outreach efforts
Assure that tactics and strategies defined in the strategic plan and system strategic priorities are implemented and evaluated. Collaborates with organization leaders in developing services that meet the needs of referral sources and patients in communities served
Attends course/seminars/workshops and reviews industry publications
Keeps abreast of industry trends and regulatory requirements by participating on the state and national level. Maintains awareness of and participates in legislation that impacts business operations and liability
Communicates with physicians and other medical community members to represent AHAH’s values in assisting with the serving of their patients
Acts as a liaison or representative to various institutions or organizations that may jointly serve AHAH patients to assure that cooperative, effective relationships are developed
RN licensed in state of Michigan,
Requires three (3) to five (5) years of progressive responsibility in a leadership role in home health/home care, with emphasis on knowledge of regulations and operations
Requires well developed communication and interpersonal skills conducive to professional presentations to varied constituencies
Computer literacy required with demonstrated knowledge of PC based software office products
Requires the ability to perform a variety of duties characterized by frequent change
Must be able to function professionally in client residences when conditions may be less than desirable to the Director
Home care experience/knowledge of relevant regulations and services

Director of Home Care Services Resume Examples & Samples

Shapes a positive service excellence culture and climate within the service line/division. Provides leadership in matching service delivery with service expectations through an organizational structure that facilitates the development of a culture of employee engagement and service excellence. Establishes high performance standards for service outcomes and works with leadership team to meet standards and continually improve patient satisfaction and loyalty. Assures operational targets are met for patient satisfaction, employee satisfaction, physician satisfaction, and employee turnover
Achieves financial targets. Maintains financial accountability while not losing site of clinical quality and service excellence. Meets all revenue, expense, productivity, and operating margin targets. Provides strategic direction for operations and capital expenditures to all leaders to ensure the highest quality of care at the most efficient cost. Manages the financial and capital resources for the areas of responsibility by monitoring operating revenue and expenses, establishing and maintaining cost control programs and developing and implementing new or revised programs and/or services set out in the business plan
Ensures competency of staff through appropriate hiring, training, developing, evaluating, coaching to strengths, and disciplining subordinate staff. Creates an environment of accountability in the division in the areas of our people, service excellence, and accountability for results and expectations. Assesses overall staffing effectiveness in areas of responsibility by ensuring the appropriate number, competency and skill mix of staff are involved in the provision of needed health care services
Assures compliance with all regulatory bodies, including Medicare, State, Joint Commission and CMS, as applicable. Assures that standards are met

Director of Hospice Home Care Resume Examples & Samples

Manages and administers the Hospice Operations. Accountable for optimum performance through the supervision of overall day to day operations
Prepares budget, develops goals and policies and objectives monitors revenue and expenses, and ensures compliance with regulatory agencies
Responsible for the overall quality of the Hospice services, patient satisfaction and financial performance
Participate and provide leadership during "TEAM" meetings and other meetings/committees related to clinical practice
Assume overall responsibility for oversight and management of the clinical services provided by the interdisciplinary team within the home care and hospice home setting
Receive, investigate and make recommendations regarding patient complaints in accordance with Meridian at Home Hospice policy and procedure
Masters in Health care –preferred

Director, Pediatric Home Care Resume Examples & Samples

This position will require you to train in New Jersey and Massachusetts for several months, allowing you to be mentored by tenured Directors and Division Directors within the BAYADA organization
Prior leadership experience w/in the home care industry
Minimum two (2) years of supervisory or management experience (preferably in a health care or social service industry)
Proven ability to organize, manage and grow an office and its staff
Proven marketing and recruiting skills
Excellent relationship building skills
Demonstrated PC and communication skills, especially in regard to networking within the community and representing our organization to various groups and agencies
Ability and willingness to travel and train in New Jersey and Massachusetts

Associate Director / Director, Home Care Resume Examples & Samples

Building a dynamic team dedicated to providing the highest levels of client care and customer service
Assure compliance with company policies and procedures, laws and regulations
Minimum two years of verifiable supervisory or management experience in the healthcare industry, previous home care management experience strongly preferred

Division Director Home Care Resume Examples & Samples

Four year college degree
Five years of verifiable supervisory or management experience in the healthcare industry
At least two years of demonstrated success as a Director of a home care office or comparable organization
Demonstrated ability to grow business
Strong organizational, interpersonal, analytical, communication and presentation skills
Experience successfully organizing, managing, marketing and growing an office
Ability to work independently and proactively
Demonstrated PC and communication skills, especially in regard to networking with the community and representing our organization to various groups and agencies

Associate Director for Pediatric Home Care Resume Examples & Samples

Marketing and Business Development
Planning, budgeting and fiscal management
Proven interpersonal, recruiting and employee relations skills
Experience with pediatric population a plus

NEW Office, Director, Private Duty, Home Care Resume Examples & Samples

Assure compliance with company policies and procedures
Minimum of a Bachelor’s Degree
Demonstrated record of goal achievement and of successfully taking on increased responsibility with positive results
Proven ability to organize, manage, market and grow an office
Effective communication skills, especially in regard to networking with the community and representing our organization to various groups and agencies
Strong sales and marketing experience preferred

Home Care Director Resume Examples & Samples

Home Care and/or Healthcare experience is preferred
Management experience with budgetary responsibility preferred
Marketing / Business Development experience preferred
Outstanding interpersonal, organizational, and communication skills
Ability to be flexible with work schedule

Senior Director of Home Care Resume Examples & Samples

Responsible for supervision of the day-to-day operations, which includes for the coordination of all activities. Monitors the agency's financial performance and quality indicators,
Models a customer service approach to service delivery. Creates and manages the annual budget
Assists in the development of short and long range plans
Participates in strategic and business planning for Home Care Services
Works closely with the VP of Home Care to realize growth objectives and other established goals for the agency
Works closely with the sales team to meet growth initiatives. Meets all JCAHO, State and Federal regulations
BSN required, Masters in Health Care preferred
Current NJ RN license required
At least 2 years of home care experience required
Excellent organizational and communications skills required

Senior Director, Home Care & Hospice Resume Examples & Samples

At least seven (7) years post acute care services experience with at least five (5) years of management experience in home care or a health system
Education: Bachelor of Nursing degree required, Master's Degree in Health Administration strongly preferred
Licensure: Registered Nurse preferred
CA Driver's License required
Car Insurance required

Director Home Care & Hospice Clinical Services Resume Examples & Samples

Minimum seven (7) years of experience with progressive leadership responsibilities of 3-5 years in home care and hospice leadership (experience in other home-based services, private duty, etc., also strongly preferred)
Multi-site oversight and management and/or a demonstrated track record in the development, implementation, and execution of national programs strongly preferred
Experience with integrating home care, hospice, and/or other home based service organizations across single platform strongly desired
Experience working in home care and/or other home-based service systems with significant operational/financial responsibility and scope of role required
Experience in working for an organization with a strong matrix structure and is able to lead through influence rather than straight line reporting
Keen understanding of CMS,TJC, OIG, and private payors rules and regulations
Excellent skills in

Director Home Care & Hospice Operations Resume Examples & Samples

Comprehensive understanding of operations and leading practices in home health & hospice organizations and working with clinical operations referral processing, coding,admission, scheduling, documentation, billing, claims processing, account resolution, denial management, payment posting
Self directed individual with the capability to work with local market key stakeholders and leaders to make decisions
Experience with integrating home care and/or hospice organizations strongly desired
Ability to establish and manage complex and effective relationships with all levels of management including executive leadership
Ability to lead by influence in a highly matrixed organization without solid line accountability
Strong project management & organizational skills with capability to manage multiple priorities and projects under tight deadlines
Previous experience using/implementing EPIC home care systems desired
Excellent written, verbal communication and interpersonal skills
Proficiency with Microsoft Office (Word, PowerPoint, Project, Visio and Excel)
Keen understanding of federal, state, CMS, and private payer rules and regulations

Director Home Care Resume Examples & Samples

Develops short and long term goals that align with the organizations strategic plan in collaboration with the VP System of Care & Chief Nursing Officer
Leads and supports a highly engaged shared leadership team that fosters professional practice and development
Monitors internal and external factors such as regulatory issues, practice changes, medical and legal issues that affect Home Healthcare Services. Communicates concerns, issues and opportunities to leadership as appropriate. Formulates plans to address concerns and issues
Assesses and recommends the resources that are needed to accomplish agreed upon goals. Develops annual business plans and budgets that reflect these needs. Secures approval of and manages departmental budgets in accordance with approved plan
Directs program development and strategic planning for Home Care. Assesses areas of opportunity for the growth of their services and develops action plans to be integrated into their business plans
Facilitates the coordination and integration of interdepartmental and intradepartmental care and/or services. Participates in interdepartmental or multidisciplinary groups to ensure that the departments' services are effectively integrated into the organization's system for delivering patient care and to enhance coordination of services
Formulates policy for the departments' services and secures appropriate approvals. Develops and administers procedures and plans necessary to implement approved policy. Communicates all policy to employees and provides the overall direction necessary to ensure efficient and effective service
Maintains quality control programs as appropriate. Supports the Continuous Quality Improvement (CQI) process by maintaining quality improvement standards including a periodic review of policies, procedures and treatment plans; measures patient customer and physician customer expectations and communicates results to the appropriate personnel Interviews, hires, disciplines, and discharges (when necessary) subordinate personnel. Regularly evaluates the performance of personnel according to the guidelines of the hospital's performance management system
Ensures that employees are oriented to the departments and hospital, including safety and infection control policies and procedures. Allocates time for education meetings. Plans and conducts inservice educational programs for subordinates, students, and other hospital personnel as necessary. Collaborates with others responsible for organization wide education to assure that learning needs are identified and addressed
Directs the preparation of records as well as recurring and special reports and analyses ensuring that they are complete, accurate and timely. Reviews and interprets reports and analyses
Bachelor’s and/or Master’s Degree in Nursing required
Current nursing licensure in the State of Illinois
Minimum of 5 years progressively responsible clinical nursing experience required preferably in Home Health
Previous supervisory or management experience required
National certification in nursing leadership within one year of hire, or upon achievement of eligibility
The communications skills necessary to present information in a clear, concise, and persuasive manner
The analytical skills necessary to evaluate personnel and program effectiveness, to project and plan program goals and to prepare analytical reports
The interpersonal skills necessary to interact with all levels of hospital personnel, physicians, patients, and outside agencies
The organizational skills necessary to work through teams and team facilitators to achieve established goals