Business Support Specialist Resume Samples

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T Cole

Twila

Cole

5121 Liana Green

Boston

+1 (555) 197 1819

5121 Liana Green

Boston

Phone

p +1 (555) 197 1819

Experience Experience

Philadelphia, PA

Business Support Specialist

Philadelphia, PA

Davis, Russel and Dibbert

Philadelphia, PA

Business Support Specialist

Work with managers in Operations and support areas to develop project plans, review performance, and documentation
To control and communicate to KAM, Channel Managers and 6 Area Sales Managers monthly CP sales plan performance based on SPS & EDWH reporting
Working with sales, supply chain, business leaders, and other stakeholders (internal and external) to help deliver continuous improvement plans
Perform day-to-day office support tasks, including; file management, answering the phone, ordering supplies/uniforms, processing incoming/outgoing mail, etc
Prepare meeting materials and assists with the development of PowerPoint presentations
Provide support to Order Operations Manager
In tandem with Information Services and manager, assist with design of solutions

Detroit, MI

Associate Business Support Specialist

Detroit, MI

Boehm Inc

Detroit, MI

Associate Business Support Specialist

Coordinate all Pre-Sales administration & activities for the business Unit
Liaison between the internal departments – BUs, Finance, Credit & Collection, EOC, Regulatory, SBU, etc
Follow-up on orders processing and ensure that invoices are received and forwarded to the countries
Daily update of the forecast and the invoiced orders, back orders, etc
Create and arrange Business Purchase Orders
Be aware at all times of the YTD sales of the division, forecast of the months/quarters, AOP of the months/quarters/year
Know the accurate amount of orders to be invoiced and the value of items on back order

present

Houston, TX

Business Support Specialist Internal Audit

Houston, TX

Schumm and Sons

present

Houston, TX

Business Support Specialist Internal Audit

present

Administer filing systems and maintain SharePoint sites, provide support to management in collecting critical documents and presentations,
Prepare decision making materials for GIA Management globally, e.g. management meeting packs, drafts of governance reports,
Providing GIA Management with administrative support (follow-ups / reminders on pending tasks, ad hoc projects / initiatives, etc.)
Support continuous improvement projects / initiatives – identify and analyze areas for improvement in current processes, propose changes and implement them,
Supporting the GIA Management in monitoring progress of execution of audit work, risk assessment, and associated processes / tasks
Contribute to timely delivery of audit work,
Reporting (regular and ad hoc), including data sourcing and developing customized reports to identify inaccurate and outdated data

Education Education

Bachelor’s Degree in Business Management

Loyola Marymount University

Bachelor’s Degree in Business Management

Skills Skills

Demonstrated strong analytic capability and ability to work collaboratively with internal and external associates
Excellent computer skills and proficient in Microsoft Office applications
Ability to learn quickly, organize time effectively, and take initiative to manage multiple projects simultaneously
Detail-oriented and organized with strong multitasking and time-management skills
Excellent attention to detail
Strong analytical and organizational skills with thorough attention to detail and compliance
Strong organizational skills; ability to build and maintain effective partnerships across organization
Ability to comprehend and use new technologies quickly
Is a team player that is able to share best practices and develop new standards
Strong written and verbal communication skills (presentation skills are a plus)

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15 Business Support Specialist resume templates

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Platform Monitoring & Business Support Specialist Resume Examples & Samples

Knowledge of Investment Management processes
Technical flair and in-depth IT know-how (e.g. as super-user)
Ability to work under pressure
Good priorization skills
Readiness of mind and strong analytical and problem solving skills
Good communication skills in English and German/French (oral and written)
Strong client focus

Business Support Specialist Payroll Department Resume Examples & Samples

High school diploma and 2-4 years administrative or related experience
1 year of multi-state payroll experience with ADP Enterprise and/or PayForce
Positive attitude and strong customer focus
Quick thinker; uses sound judgment
Ability to maintain highest level of confidentiality
Self-starter and independent problem solver
Strong organizational/planning skills
Experience with Microsoft Outlook or a similar email system
Associates degree in business or related field
Intermediate Excel, Word and PowerPoint skills
Knowledge of Sarbanes-Oxley compliance
Knowledge of federal/state labor laws
Professional payroll certification (CPP or FPC)
Knowledge of ADP's Multi-Jurisdiction Feature
Human Resources experience

Venture Business Support Specialist Resume Examples & Samples

Provide Finance ( Investment / Commercial Lending ) for Venture Business
Minimum 5 year experience in Corporate Banking or Venture Capital based in Japan
MBA or CPA

Business Support Specialist Resume Examples & Samples

Proficient language competency in both Mandarin & English
Basic Computer software competency including Microsoft Excel (pivot tables), and Microsoft Outlook. SAP knowledge is preferred
Professional experience working in a related field or function is preferred. (i.e. procurement, supply chain, operations, sales)

Business Support Specialist Resume Examples & Samples

6-8 years of administrative or related experience
Demonstrated skills in PC applications
Demonstrated competencies in the technical, regulatory, and legal terminology of the functional processes

Advisory Platform & Solutions Senior Business Support Specialist Resume Examples & Samples

Conversant in all areas of APS: including: program guidelines, new accounts and proposals, fee structures, operations procedures, marketing, research, and manager search and selection
Provide training and support for APS Regional Sales Managers, Financial Advisors, Private Wealth Advisors, branch management support staff, and Field Support Services team. This includes assistance with setting up proposals, account set-up and other onboarding support
Participate in APS national and divisional sales calls to be kept informed of business updates, changes, and relative operational support needs. Also, used as a forum for the team to provide metrics and updates related to service and support activities
Provide training to new hires to Field Support Services Desk. Work with FSS management team on developing ongoing advanced training curriculum
Assist with Monitor and Billing Checkout as needed
Work in collaboration with APS Training and Service Central to insure that documents are current. Update the APS Administration and Operations site on 3DR in conjunction with APS Marketing
Work with FSS management team on Special Projects, i.e. Service Central process reviews, User Acceptance Testing, and other projects supporting APS Sales and Product Management teams
Series 7 License a plus
Minimum 3 years’ experience in Advisory Services
Minimum 3 years’ experience in Customer Service or Contact Center environment
Advisory programs and product knowledge a plus
Strong customer relationship management and servicing skills as well as internal corporate relationship management capabilities
Enthusiastic team player and self-starter with ability to prioritize work
Clear and efficient communicator; results oriented; flexible and adaptable

Business Support Specialist Internal Audit Resume Examples & Samples

Supporting the GIA Management in monitoring progress of execution of audit work, risk assessment, and associated processes / tasks
Reporting (regular and ad hoc), including data sourcing and developing customized reports to identify inaccurate and outdated data
Performing data quality controls in the internal GIA application and on other platforms such as SharePoint, and liaising with GIA Groups, regions and locations to coordinate and ensure timely update or delivery of required information
Identifying and analyzing areas for improvement in current processes, proposing changes and implementing them
Providing GIA Management with administrative support (follow-ups / reminders on pending tasks, ad hoc projects / initiatives, etc.)
Demonstrating strong communication and interpersonal abilities coupled with effective problem solving and conceptual thinking

Business Support Specialist Resume Examples & Samples

Working with sales, supply chain, business leaders, and other stakeholders (internal and external) to help deliver continuous improvement plans
Help to standardise order management processes and document standard operating procedures, this also involves collating data from other teams or systems
Helps to accelerate transformation and value creation to drive toward required outcomes
Provide support to Order Operations Manager
A graduate, preferably a business based qualification
Background in business administration, order management/operations
Excellent computer skills and proficient in Microsoft Office applications

Business Support Specialist Resume Examples & Samples

Data entry and research for referral source management
Group mailbox management and organization
Document review (i.e. pre-review on all outgoing client documents for accuracy and errors)
Basic research items with clients and back-office (i.e. the fax was never received or is illegible, the instructions we provided were not followed properly, statement copies, etc.)
Support Operations Manager with all her or his job duties
Supporting business unit operational procedures and compliance requirements (e.g. completion of required operational forms and documentation)
Facilitate accurate and timely account set up

Group Business & Support Specialist Resume Examples & Samples

Ensuring instructions received are verified for authenticity, completing balance checks and regulatory checks as necessary
Input/Authorisation of Financial and non-financial transactions for CS Group Business
Reviewing documentation received for the opening of Group Business and sub-participation (lending) accounts; liaising with Legal & Compliance to ensure sufficient documentation is in place to operate the relationship
Creating client records on our core system for the establishment of Group Business and sub-participation accounts
Ongoing client due diligence reviews

Group Business & Support Specialist Resume Examples & Samples

Monitor and report on Management Internal Controls (MICOS), taking the responsibility to liaise with affected parties, including Relationship Managers and Legal & Compliance as necessary
Maintain an effective control environment in accordance with CS Group and Divisional standards
Maintain procedure notes for each MICOS control, ensuring they remain current, and update procedures to include new controls as released
Proving cover to ensure that any Financial and non-financial transactions for CS Group Business, such as payment requests, are dealt with in a timely manner

Ccb-business Support Specialist Resume Examples & Samples

Supporting FCs through a variety of tasks including, but not limited to, account opening, account maintenance, gathering statements, completing documentation
Data entry for all client inquiries and certain delegated functions (i.e. processing inbound intake forms, sending out initial emails to prospects on behalf of the FCs, etc.)
Fed-Ex or Fax processing – inbound and outbound
Back-up Administrative Assistants when she or he is out of the office
Help identify cross Line of Business partnership opportunities
Actively engage in Risk Management; including Know Your Customer procedures, Account Reviews and Inquires

Business Support Specialist Resume Examples & Samples

Order entry, shipping and invoicing
Handle incoming calls or inquiries from prospective customers or clients
Transfer customer calls to appropriate staff
Provide customers with general product and service information
Identify, investigate, and resolve customer issues using the database/ERP system, including complaint registration and follow-up in SF.com
Follow-up on outstanding customer inquires
Assist customers effectively by solving customer disputes
Completing supporting paperwork
Interface with logistics service providers to ensure seamless shipping and delivery to customers
In the case of new customers, closely interface with logistics service providers to make sure all is in place to have smooth shipment. Information required for smooth transition are: determine shipping company, best applicable incoterm, route/leadtime etc
Reporting (end of month/OTTR)
Set-up of new customers in SAP and update existing records where needed
Research billing issues
Issuing credit and debit notes
Assist sales and marketing with sample dispatch
General administrative support (sending out invoices, filling in document templates, etc.)
Keep records of customer interactions (for instance, by using Services for Object)
Process documentary credit orders (L/C, D/A, CAD etc.), review and coordinate related documentation using the online tool provided by the bank
Contact banks, authorities, consulates, concerning export and import completion or status of documents
Request for material set-up
Extracting customer specific data to assist sales
Providing data required for commercial decisions (such as VAT, duty, incoterms)
Maintain on-time delivery and reason codes
Foster relationships with internal and external customers
Be the prime contact for audit related queries
Profound knowledge of domestic and international shipping requirements
Profound knowledge of international shipping documents and why they are required
Profound knowledge of country specific requirements (Middle East, India)
Strong customer and business focus
Effective time management and organization skills
High degree of self motivation
Chemical industry background is nice-to-have
Bachelor`s degree

Business Support Specialist Resume Examples & Samples

Fluent oral and written English and mandarin; Cantonese, Japanese and Korea language skill is an added advantage
Well-developed written and verbal communication skills. Able to listen and articulate clearly
Know how to use Microsoft Office (Excel, PowerPoint, Outlook) for daily operation; SAP knowledge & experience is an added advantage
Able to deliver the planned task based on documented business process and meet time & quality requirement both independently and in a team environment
Prior experience in supply chain related area is preferred

Fund Dealing Services Business Support Specialist Resume Examples & Samples

Preparing reports and indicators for the activity including financial statistics
Supporting Fund Dealing Services teams in their daily tasks
Preparing and running technical training sessions related to new releases of core applications used in Fund Dealing Services department
Proactively identifying malfunctioning processes and taking the necessary corrective actions to improve
Supporting Fund Dealing Services teams during production incidents or crisis situations
Providing management with statistics, indicators and monitoring reports
Developing training programs
Providing support to the Management

Business Support Specialist Resume Examples & Samples

2-3 years of relevant work experience with a proven track record of managing customer base and balancing multiple priorities (semiconductor experience is a plus)
Experience collaborating with diverse teams to meet customer and business needs
Ability to perform under pressure to meet deadlines supporting a fast-paced industry
Strong problem solving, time management, and organization skills
Ability to communicate with customers to translate customer needs into solutions
Candidate should be a very detail-oriented individual
Strong written and verbal communication skills (presentation skills are a plus)
Proficient in Microsoft Office applications including PowerPoint, SharePoint, Word and Excel
Experience with SAP

Business Support Specialist Resume Examples & Samples

Efficiently supporting a team of sales associates who represent Fortune 500 financial services, consumer packaged goods, and telecommunications companies
Responding to calls, faxes & emails to place orders, process returns, issue credit, provide order status, or fulfill a variety of other customer service/administrative functions
Working independently, dictating the need to take direction well, manage time effectively and remain highly organized and accurate when handling data
Minimum of one year general clerical or operations experience in an office environment required
Minimum one year experience creating reports preferred

Business Support Specialist Resume Examples & Samples

Extreme attention to detail
Data entry accuracy
Multi tasking
Computer literacy
Entering customer orders and returns in a timely and accurate manner
Assisting team members in researching customer order status, shipping status, and other order or return duties as needed
This position will require a mid day to evening schedule with Tuesdays and Sundays off

Business Support Specialist Resume Examples & Samples

Support Supervisory Managers or Operations Manager with all her or his job duties, including the OSJ
Minimum two years of financial services industry experience with a focus on exceling at client service
Call center experience preferred
Self driven, Excellent interpersonal/communication and organizational skills
Experience identifying areas for process improvement and creating efficiency within a process
Detail oriented, strong analytical/problem solving skills, ability to work in a team
Ability to work in a fast paced professional environment with heavy phone-based customer interaction
Ability to manage and resolve difficult situations with clients
Strong compliance record in prior position(s)
Proficiency in Word, Excel, and PowerPoint
Experience working on project teams and the project management process, with particular attention to information technology projects
Knowledge and proficiency with SharePoint, InfoPath, Access, and Visio strongly preferred

Business Support Specialist Resume Examples & Samples

Address day-to-day operations; tasking activities; and records management
Document; manage; and task out incoming requirements using internal practices to include document and records management and task management and control; internally to the office and externally with the IC Executive Branch and Congress
Provide extensive support for the tracking and coordination tasks as required by the office
Other business support functions; as tasked
2-5 years of related finance or business analysis experience

Business Support Specialist Resume Examples & Samples

Provide superior customer service to both internal and external clients and ensure all inquiries are handled professionally in a timely manner
Assist with guest registration by facilitating security clearance, responding to answering questions, responding to e-mails, and providing logistics
Coordinate suitability checks and background investigations for laboratory visitors and for computing platform access requests
Facilitate visits and communications with hosts, supervisors, foreign national visitors and guests
Prepare tracking logs and prepare monthly, quarterly, and annual reports, as requested
Remain current on DOC, NOAA, and OAR policies regarding visitor and guest policies, travel, accounting, and other related policies as required for assigned job responsibilities
Maintain general organization, professional appearance and tidiness of common areas
Bachelor's Degree in Business or related field from an accredited college or university and at least six (6) years of experience focused on the specific requirements above, OR high school diploma or GED and at least ten (10) years of related experience without Bachelor's Degree, required
Experience in travel management including logistics, estimates, coordination, booking, and reporting
Experience in budget formulation and management, financial forecasting, and purchasing
Effective communication skills with proficiency in both oral and written communications plus effective public relations capabilities with clients and external third parties
Ability to take initiative, multi-task, and successfully manage competing priorities and deadlines with a positive attitude
Prior NOAA experience preferred
Prior experience providing government travel support preferred
Strong experience in Microsoft Office and other office tools required

Business Support Specialist Resume Examples & Samples

Bachelors degree or equivalent in Business Administration or related field and two to four years of related experience
Proficiency in the use of Internet and other online sources for research and documentation
Proficiency in Microsoft Office Suite (specifically Word, PowerPoint and Excel) and Adobe Acrobat; familiarity with use of MS SharePoint as collaborative tool or similar
Strong initiative and the desire to complete assignments to meet required deadlines
Strong analytical and organizational skills with thorough attention to detail and compliance
08-10 years w/High School Diploma
00-02 years w/Masters Degree

Business Support Specialist Resume Examples & Samples

Take leading roles to rollout and implement strategy, solution, innovation and other business topics to various audiences
Proactively identify opportunities to optimize the (internal or external) learning experience and consumption of related content/messages through relevant or innovative tactics and tools
Execute and coordinate end-to-end training or enablement sessions, capturing learnings, ensuring reusability, structuring content, and coaching others on how to use/manage knowledge
2 years + of professional working experience in area of business operations

Order to Invoice Business Support Specialist Resume Examples & Samples

Course creation and maintenance in success map
Customer service and/or administrative experience of minimum 2 years
Experience in O2I Education is an advantage
Experience with SAP Success Map system is an advantage
A strong will to deliver excellent quality
Excellent customer service attitude
Ability to work in international teams and communicate both face to face as well as through virtual communication channels
Good command of MS Office (Excel, Word and Outlook)
Ability to keep up with fast changing environment

Business Support Specialist Resume Examples & Samples

Scheduling Booking quoted reactive jobs in with external customers, coordinating part deliveries with supply including
· A good SAP knowledge
· Familiar with the Honeywell systems (Fieldglass)
· Previous Administration experience
· Good Communication skills

New Business Support Specialist Resume Examples & Samples

High school degree or equivalent with 2+ years' related work experience required
Requires good organizational skills and strict attention to detail
Must demonstrate an ability to consider both big picture concerns and day-to-day activities when prioritizing work
Must have PC experience and a strong understanding of business unit processes/systems
Must be able to multi-task and to manage deadlines
Must have excellent customer service skills, be an effective team member, and a positive influence within the organization
Must have ability to shift focus between distribution channels, as well as between formal and informal business to meet business needs
Must have proven written and oral skills
Must have an ability to adapt in a rapidly changing environment
Must become an associated person of Princor Financial Services Corporation, which requires fingerprinting and a full background check

Business Support Specialist Resume Examples & Samples

Ability to communicate clearly
Strong knowledge of Microsoft Excel is a must
Ability to score acceptably on job related testing assessments and pass standardized interview

Business Support Specialist Resume Examples & Samples

Work closely with internal stakeholders to gather business requirements
In tandem with Information Services and manager, assist with design of solutions
Acts as subject matter expert for business processes
Analyze, define and document user requirements & work flow related to new solutions
Test new releases and/or system upgrades prior to releasing to production environment
Assist in creation and maintenance of training documents
Create training programs and deliver end user training (face to face and online)
Create and post e-Learning solutions
Coordinate communication with global counterparts ensuring best practices are shared
Provide front-line support for Product Care “how to questions” in both SAP and LN CRM
Point of contact for Mobile Sales App education
Interact with Help Desk and CRM developers for issue resolution
High School Diploma or equivalence required (BA/BS Preferred)
3+ years of progressive experience in one of the following areas- Customer Service, Sales, Sales Administration, or Information Services with SAP experience
Ability to Travel up to 40%

Business Support Specialist Resume Examples & Samples

Collect, record and submit weekly certified payroll reports for employees and subcontractors
Upload company certified payroll to DIR website and track subcontractors submissions
Set up prevailing wage tables daily
CCIP/OCIP payroll reporting
Onboard new subcontractors and ensure they understand the steps to complete their certified payroll submittals
Backup payroll time entry as needed
Backup reception as needed

Business Support Specialist Resume Examples & Samples

Human resource contact for district location (Minimal responsibilities including Employee File maintenance, Employment Verifications, posting maintenance, records custodian)
Fleet Coordinator for multiple districts in Area
Processing of general office Accounts Payable for multiple districts
Assist with all audits of district office
Maintain office supply closet and work with Area champion to order office supplies
Provide back-up in other departments during employee absences
Promote good working relations and morale among the office staff
Perform other duties as directed and deemed necessary

Business Support Specialist Resume Examples & Samples

0 Yes -- low (under $1 million)
0 Yes -- medium ($1 – $5 million)
0 Yes -- high (over $5 million)
0 LOB 0 Division 0 Department 0 Work team/small group 1 Individual job
Customer service background – results driven
Minimum 2 years, preferably in SAP / ePSF & Field Citrix
Expert user of Microsoft Access and Microsoft Excel
Experience in working in a team to achieve common goals and SLA’S
Support Regional HBS business on SAP transactions and reporting
Strong written and verbal communication in English
Proactive thinker and ability to forward plan
Target driven and enjoys working in a competitive environment
Is a team player that is able to share best practices and develop new standards
Ability to follow business processes and tasks
Ability to organize multiple tasks simultaneously

Business Support Specialist Resume Examples & Samples

Certified payroll experience and Construction industry experience is a plus
Accuracy in data entry
Basic mathematics
Computer ability – Outlook, Word, Excel along with ability to learn online reporting program
Entering, recording and maintaining information in various electronic formats (excel, xml, Sharepoint)
Communications – ability to clearly communicate via email, phone and in-person

Business Support Specialist Resume Examples & Samples

Assists Area Business Support Manager in developing, implementing and executing the business support standardized processes that align with company policies and government compliance
Generate weekly/monthly activity compliance reports and distribute to teams/managers/district offices
Identify areas of improvement or non-compliance with processes
Perform business support activities, including; payroll, specialized payroll reporting, accounts payable, fleet, and EH&S support
Perform day-to-day office support tasks, including; file management, answering the phone, ordering supplies/uniforms, processing incoming/outgoing mail, etc

Business Support Specialist Resume Examples & Samples

Achieving established due dates on projects assigned
Compiling Level 1 schedules for small projects. Compiling Level III schedules for large and/or complex projects
Providing a weekly project status to both supervision and internal customer
For projects, flagging schedule roadblocks in advance to supervision in writing, and offering up viable solutions. Be proactive and schedule a one-on-one meeting with supervision to dialogue before any commitment to the customer
Responding in a timely manner to internal Customers and or supervision’s questions
Representing customer’s perspective internally
Leading project teams, such as the ME Contractor Labor Process Team, internally; documenting meeting minutes; close looping with the customer on action items; and advising customer of ongoing progress of the Team relating to project scheduling and budgetary compliance
Anticipating opportunities in field of expertise, and taking action to assure those opportunities are leveraged
Following and improving ME standard work published on-line. Ensuring current process followed is documented and published
Continuing to improve existing and new Business Support Group’s work step instructions for financial analyses and IT analytical tool usage
Actively contributing by offering subject matter Technical expertise to the ME Budget Planning Team, the ME Contractor Labor Team, and the Outsourced Labor Team
Performing other business support and backup Team functions as needed
Complying fully with all Diversity, Environmental, Health and Safety (EH&S), Ethics, Quality, International Trade Compliance (ITC) policies and procedures

Business Support Specialist Resume Examples & Samples

Generating reports as requested in a timely and accurate manner
Responsible for basic report creation and data manipulation within assigned business units and/or client systems
Conduct research and compile data for report preparation
Enter customer orders and returns in a timely and accurate manner
Assist team members in researching customer order status, shipping status, and other order or return duties as needed

Business Support Specialist Resume Examples & Samples

Perform general clerical duties to include but not limited to: photocopying, faxing, mail distribution and filing
Create and modify documents including correspondence, reports, drafts, memos and emails using Microsoft Office
Track payroll/time entry for employees; code hourly employees; CCIP & OCIP reporting
Maintain electronic and hard copy filing system
Perform data entry and scan documents
Coordinate meetings and conference calls as needed or anticipated
Record minutes at various meetings and archives them accordingly
Help prepare weekly reports and other departmental projects as needed
Schedule and coordinate meetings and appointments
Answer calls from customers regarding their inquiries
Prepare meeting materials and assists with the development of PowerPoint presentations
Responsible for keeping inventory of all office supplies and placing orders for replenishment if needed
Maintain Outlook calendar(s) in current and accurate status
Assist in resolving any administrative problems
2+ years of hands on administrative support experience
Proficiency in MS Word, MS Excel and MS Outlook a must
Knowledge of operating standard office equipment

Business Support Specialist Resume Examples & Samples

· Perform business support activities, including; payroll, specialized payroll reporting, accounts payable, fleet, and EH&S support
Point of contact for district location responsible for employee file maintenance, E-Verify completion, and other small local tasks
Processing of general office licensing requirements
High School Diploma or equivalent,
Must be customer service oriented
Experience in extreme multi-tasking and prioritization a must
Must be detailed oriented and organized
Working knowledge of computers, including Microsoft Office
Previous experience with SimplexGrinnell a plus
Knowledge of ACE and/or Oracle systems a plus

Business Support Specialist Resume Examples & Samples

Manage and maintain fleet of company vehicles for the Dulles, VA; Linthicum, MD; and Horsham, PA offices
This includes, but is not limited to the following
Previous experience in accounts payable a plus

Business Support Specialist Resume Examples & Samples

Human resource contact for district location responsible for employee file maintenance, eVerify completion, and other small local tasks
Fleet file maintenenace
Previaling Wage Specialist and multiple district Payroll backup
Maintain office supply closet and coordinate ordering office supplies
Assist in phone tree in answering phones and primary office greeter
Minimum 3 years experience in administrative assistant position
Proficiency in MS Office Suite, Outlook, and Oracle based software + general PC knowledge
Basic knowledge of accounting/bookkeeping
Must pass pre-employment drug screen and background check

Business Support Specialist Resume Examples & Samples

Manage the schedule of multiple inspection teams to include coordination with customers, AHJs, supervisors and other service department team members
Ensure that follow up calls are placed to customers with unscheduled inspections and send letters if no response
Close completed inspection service requests on a daily basis and follow up on any past due open inspection service requests
Take ownership of the inspections contained within the assigned accounts to ensure all work is completed on time
Ensure inspection calls are created and closed for assigned special accounts through coordination with inspection teams
Review reports on a daily basis and set up applicable service requests in online system to ensure team members are paid appropriate wages for work done against applicable government contracts
Answer incoming calls
Provide back-up in other areas in the service department during employee absences
Promote good working relations and morale among the team

Business Support Specialist Resume Examples & Samples

Perform business support activities, including; manual payroll entry, prevailing wage, certified payroll, and specialized payroll reporting for construction projects for multiple offices
Environmental Health and Safety tracking and compliance for multiple offices
Fleet and GPS support for service and installation vehicles

Facilities / Business Support Specialist Resume Examples & Samples

Accountable to the Business Support Manager (BSM) who has responsibility, accountability and authority for the country or region
Delivers these services locally or coordinates service delivery by centralized functions and teams throughout the region and the USA, including the support of international assignees (i.e. relocation assistance), locally hired employees and local entity/program requirements (i.e. entity registration assistance, local business tax regulations assistance)
Supports and coordinates with various corporate functions such as International Finance, Tax, Legal, Communications, Human Resources and others on matters pertaining to the compliant and efficient operation of Boeing’s legal entities in an assigned location/country/region (including company registry, local tax, workplace safety, import/export, and labor laws, and Boeing policies)
Supports the BSM with compliant Boeing infrastructure (office facilities) and safety and security (disaster planning and business continuity) within the assigned location/country/region
Supports the BSM with the development, implementation, and management of the annual Long Range Business Plan
Bachelor’s degree required. At least 5 years experience working in a general Facilities /Shared Services/Administrative environment is required

Business Support Specialist for France Resume Examples & Samples

Receive and clean-check the order from the Finance Team
After validation, enter the order according to the details of the dossier, make the requisition, then transfer it to the right channel in Buyer team for further administration of the order
Checking the delivery list of the customer orders and create delivery notes then ask BT Service team to deliver the goods or any special request which is required by the customer
Checking all orders regularly after delivery and invoice them as soon as it is closed (except if it doesn’t require any speciality)
Checking BT France orders on a daily basis and enter all new orders making requisitions, then transfer it to the Buyer Team for further administration
Business Support Specialist is also currently supporting the Sales/Contract Managers community, Finance team community in any question about the orders
Invoicing the orders
Experience in relevant Lead2Cash operations
Experience in Customer Service Management is an advantage
Fluent French and intermediate English is required
Good knowledge of MS Office Applications
High level of accuracy
Own work
Good commercial sense

Business Support Specialist Resume Examples & Samples

Receives, validates and processes customer orders, ensuring that
Education: Bachelor’s Degree in Business Administration, Accounting or Finance obtained from an accredited organization or university
Experience: Requires 1-3 years of previous customer service, order management or logistics experience with industry exposure preferred. Experience working with US Customs Regulations and international trade
Skills: A strong commitment to Customer Service, strong communicator, relationship building, problem solving and analytical skills. Able to work on a fast pace environment as well as adapt to change. Proficient in MS Office
Languages: English required, Spanish desired

Business Support Specialist Resume Examples & Samples

Request for Proposal follow up; provide suppliers with support and training, conduct negotiations and sending notifications
Data loading; administration of CWT Hotel Solutions RFP tool (Lanyon), hotel/air bids loading and quality proofing information
Administrative follow up with various stakeholders
Maintain a comprehensive supplier & client data file for all assigned projects
Proactively communicate information to consultants and escalate potential issues in a timely and professional manner
Participate in CWT Solutions Group weekly calls
Provide assistance to the Consultants and to suppliers
Fluent English (spoken and written)
Good level of German
Ability to work well within a multicultural environment
Excellent oral & written communication skills
Familiar with MS Excel Project Management skills: well-organized, multi-tasking, good time management skills
Ability to work under pressure, establish priorities and deliver to fixed dates
Ability to anticipate issues and proactively propose solutions
Degree in tourism/hospitality or hotel experience is a plus
LI-TT

Business Support Specialist Resume Examples & Samples

To manage day-to-day work of Sales department
To arrange Sales Contracts, to obtain and keep originals accordingly
To arrange Commercial Policy, to update on time when needed according to SOP decisions
To Create new Customers in SYN database
To organize and coordinate money paying back to the customers
To proceed paying out of money or to make price correction upon compensation to our customers
To formalize all the Commercial Policy exceptions and special sales conditions as decrees or orders
Knowledge of computer and office technical equipment
Knowledge of MS Office programs – Word, Excel, Power Point, SAP
Work with information data bases
Ability to work with multiple tasks
Team orientation

Apple Retail for Business Support Specialist Resume Examples & Samples

You enrich lives by being a positive influence to those around you, in a coaching, leading, or influential peer to peer capacity
You thrive on working in a fast-paced, dynamic environment, and engage well in situations requiring a sense of urgency
You’re a stickler for details, ensuring accuracy and quality in all that you do
You are innovative and believe in the power of a delightful customer experience
You demonstrate resourcefulness and flexibility to match the evolving demands of the business
You are a self starter, an independent worker who thinks critically about efficiency and the end to end customer experience
You possess strong organizational skills
You can navigate your responsibilities in times of ambiguity and make sound judgment when needed

Business Support Specialist Resume Examples & Samples

Participates by running marketing tools for the analysis of market, product and competitor trends
Prepares consolidation of data and information from many sources, to project scenarios with business impact
Work with procurement area to provide strategic information from market to assess vendors
Contribute to planning in short term, making market and sales projections to help management
Support consulting and auditing projects, giving information and recommendations
Support the further development and creation of new and improved tools
At least 3 years experience on Marketing and Commercial area
Requires developed proficiency through job-related training and/or considerable on-the-job experience
Graduate on Business Administration / Accountability / Marketing
Organization, planning, focus, work on team, proactive

Business Support Specialist Resume Examples & Samples

Responsible for compiling amounts owed by the company to vendors, suppliers, or other organizations/individuals
Responsible for Accounts Payable processing for multiple Districts
Work with vendors and District contacts to ensure timely payment of invoices
Work with Districts to ensure timely receipt of ACE and Job Cost PO’s
Ensure AP reviewers and approvers are in place for each district
Manage daily invoice queues
Process Accrued Receipts PO adjustment sweeps
Set up new vendors
Payroll backup for multiple Districts

Business Support Specialist Resume Examples & Samples

Experience in MS SQL Server 2008/2012 with Relational Database Concepts, OLTP, OLAP
Experience in Developing Reporting/Analytical Projects using MS Business Intelligence Suite (SSIS, SSRS & SSAS)
Power User of Microsoft Excel (required) / VBA Programming (desired)
Excellent Technical Skills, Analytical Skills and Data Analysis Skills
Fluency in Communication in English (written, oral and telephonic)
Ability to learn quickly, organize time effectively, and take initiative to manage multiple projects simultaneously
Communicate with Business Teams to identify Reporting Requirements and gaps
Understand the financial planning process, financial and data flows, and related financial and operational system
Design and Develop Excel and SSRS Based reports to support Business needs
4 to 6 years with graduation, if post grad - 2 +

Senior Business Support Specialist Resume Examples & Samples

Develop, maintain, and or assemble information/documentation that supports business operations and standard operating procedures for one or more business units
Acts as the primary contact for escalated issues and requests concerning multiple, complex processes or procedures. Serves as liaison to internal and external stakeholders as appropriate
Utilize databases or spreadsheets to maintain program logistics and measure outcomes of program effectiveness
Responsible for adhering to department guidelines and performing quality control program assessments by conducting audits to identify best practices, non-compliance, and errors. Make corrections or communicate errors to individuals that can make the corrections. Ensure established programs continue to be best practices. Solicit feedback from others to improve current processes
Acts as key resource to others in the department and to internal or external customers on programs and /or procedures
Responsible for partnering with internal and external stakeholders in the set up and management of Customer Reserves and Standing orders in an assigned portfolio. For reserves this includes analyzing customer demand trending and partnering with the RDO Supply organization to insure product availability

Business Support Specialist Resume Examples & Samples

Ensures timely and accurate resource assignments for consulting engagements via validation of consultant task information
Prompt response to resource requests and proactive recommendation of resources to fill requests
Completes timely data entry of information, using our Resource Management System, necessary for informed resource assignment decisions and resource capacity planning
Runs regular reports to support the Consulting Team
Creating tangible, meaningful and simple reports/dashboards for stakeholders
Monitor operational performance and proactively identify opportunities for operational improvements
Internal process and tool simplification
Experience with computer data management system(s)
Proficient in MS Excel and MS PowerPoint
Background in scheduling or software industry a plus
Flexibility to respond to changes quickly and thoughtfully
Desire to work in a fast-paced, performance-driven environment
4+ years’ experience in a related business area - field sales/delivery role or operations experience with software or services based organization
Bachelor’s degree in related area
Minimal travel may be required

Business Support Specialist Resume Examples & Samples

Liaise with Regional /Global SCM (Sales Configuration Management) teams to ensure SKU’s are created in the appropriate Business Systems
Ensure that all the products get launched within RTO (Ready to Order Date) and the service SKU’s are created as per offer matrix for Commercial/Client & Consumer business
Creating Workflows for different Products as per the Global Service Offering Plan (GSOP) and Market Requirement Document (MRD)
Work towards Product Life Cycle, decide what services can be offered in different countries
Suggest GSOP Improvements and process simplification methods
Monitoring that all the stakeholders I deliver through are adhering to the requisite SLA for readiness
Work on the online web store offers and select the defaults for them based on documentation and previous product line
Maintain Web store format files, Web store config & maintain relevant service web pages
Work closely with Services Marketing/Costing/Pricing/Analytics Teams for the product launches at the same time and adhere to the ready to order date and ensure the product is ready and online
Liaise with Pricing and Delivery Functions for Cost and Pricing updates
Post Service SKU Creation Test if the sku’s have correct descriptions, correct attributes, current options and chassis association, if cost/price is loaded, online files are updated and the product is quotable
Set up/Participation in Global Service Update weekly calls to produce Global /yet regionalised announcements as appropriate
Create Service specific Adhoc Sku’s for specific Bids
Regression Testing and User Acceptance Testing of Business Systems by creating sample WF’s, updating Catalogue id’s, SKU Attributes
Establish that the Service Strategy is suitable and if not recommend changes

Business Support Specialist / Process Analyst Resume Examples & Samples

BS degree in Business, Computer Science or equivalent experience
Knowledge of Customer Operations’ meter-to-cash processes
Familiarity with broad Utility operations such as Electric, Gas, Renewables, and WorryFree
Hands-on experience serving and interacting with customers
Ability to build and maintain effective partnerships within and across organizations
Demonstrated ability to view all decisions from the perspective of our customers, and keep the customer’s experience at the center of any approach
Must foster an inclusive work environment and respects all aspects of diversity. Must demonstrate and value differences in others' strengths, perspectives, approaches, and personal choices
All of the above plus
Extensive Customer Operations experience with strong knowledge of cross-functional business processes and in-depth understanding of SAP modules used by Customer Operations
Excellent analytical and superior communication skills, both verbal and written
Detailed understanding of existing technology offerings, including MyAccount, Identity Management/Access Management, MyAlerts, mobile capabilities, and CRM/CCS
Experience implementing system enhancements and familiarity with the IT processes such as the Product Development Life Cycle
Valid Driver's license

Spanish Speaking Business Support Specialist Resume Examples & Samples

Graduate of Bachelor’s Degree
Candidates must be able to fluently read, write and speak in English AND Spanish to qualify
At least 1-2 years experience doing customer support functions
Proficient in the use of MS Office applications
Can work with minimal supervision
Good analytical and problem-solving skills
Can deliver effective presentations across a multi-cultural customer base
Open to work on weekends and holidays
Willingness to work on a night shift schedule and on varied hours based on business needs
Open to work as Direct Hired Contractor

Business Support Specialist Resume Examples & Samples

Good level in MS EXCEL
Excellent command in German or French
LI-BM

Business Support Specialist Resume Examples & Samples

Perform business support activities, including; payroll, specialized payroll reporting, accounts payable, and EH&S support
Coordinate meetings and office lunches as needed
Responsible for keeping inventory of all office supplies and placing orders
Facilitate monthly safety meetings, record minutes, distribute tool box talks, track monthly submittals

Business Support Specialist Resume Examples & Samples

Responding promptly to user queries (through email / phone / Skype)
Creating MI reports as per client requests
Conducting system or application tests as per requirements
Data entry / Data validation
Primary level trouble shooting
Escalating issues to IT teams within the firms Service Management Systems
Escalating to the relevant authorities when issues are not resolved within the defined time frame
Working in any one of the three rotational shifts as the team provides 24 hour cover during weekdays
0-2 years of experience in BPO / call center support role

Business Support Specialist Resume Examples & Samples

1 -3 years experience working in the Private Wealth/ Investment industry or a bachelor’s degree in Finance. Performance knowledge a plus
Excellent knowledge of Microsoft Office (word, excel, PowerPoint) . Advanced knowledge of Excel – Pivot tables, Vlook -ups. Access Database development is a plus
Ability to identify issues and drive for resolution
Strong organization, time management and prioritization skills

Business Support Specialist Resume Examples & Samples

Serve as the primary liaison with global Operations & other SAP Ariba teams
Coordinate with staff & assistants of executives & leadership to coordinate meetings, organize events, and coordinate between teams
Manage calendar & travel for leadership
Coordinate meetings including scheduling, agenda, notes, follow-ups
Manage meeting agenda’s, minutes, and follow up
Follow up with customers & other general communication on behalf of leadership
Travels to support the global team
Coordinate & organize reporting and data requests
Serve as global coordinator for special projects (workshops, events, trainings, summits, etc.)
Represent our Network Integration team for corporate projects
Proficient at MS Office and other relevant applications
Approachable, flexible, friendly, easy to work with
Handles change well, able to quickly change directions
Not multitasking, but can manage many activities
Comfortable working on a task without full details and direction
Proactively handles observed needs
Maintains a positive outlook

Senior SAP Business Support Specialist Resume Examples & Samples

10+ years of business experience with 7+ years of experience with SAP in the Preferred Sales & Distribution and Pricing, with strong integration and foundation knowledge in Preferred Supply Chain and Materials Management area
Experience working on medium to large scale projects
Process design and implementation
Demonstrated ability to be successful in ambiguous environments
Ability to travel up to 20% on an a short-term basis to support specific project needs

Business Support Specialist Resume Examples & Samples

Business requirements identification, definition and documentation
Communicating business requirements to other organizational units within the BU; to other BU’s or enterprise entities in support of product design, development and roll-out activities
Coordination of project, support, and as required operational/business/financial audit activity
Providing oversight of Service Provider’s activities relating to Service Provider’s attainment and maintenance of required licensing and/or certification requirements over time
Provide oversight of Service Provider’s informal workflows and manual processes to ensure achievement of desired results and successful outcomes
Handle original paperwork, documents, and other workflow related activities that remain on-shore in support of BU operational requirements
Coordinate with Service Provider in the performance of operational activities to ensure results and successful outcomes
Participate in the development of business and/or technical specifications for changes to the BU’s product/service offerings; business support systems; and, process and workflow practices in support of evolving business requirements
Review and provide input on the Service Provider’s service delivery performance related to deliverables, quality, schedule attainment, and customer satisfaction
Coordinate with the Service Provider for issue resolution to ensure incident, problem, and change management activities are in accord with the contract and its underlying SLAs, including cross-BU integration as necessary
Review requirements and coordinate adherence of Service Provider’s performance to BU specific and/or Voya's policies, procedures, standards and processes
Interface with other BU’s to coordinate project/change management activities and deployment timing
Coordinate the execution of continuous improvement cost reduction opportunities and tracking cost elimination within the BU, across BUs and with the Service Provider as required
Active participation in business process and product rationalization projects/programs including coordination and oversight of Service Provider involvement as requested
Recommend opportunities for process standardization, automation and alternative sourcing strategies/support
Manage the delivery of projects, programs or other change initiatives for respective business processes, systems or support activities in support of Business Unit objectives
2 + years prior experience in an environment that requires analytical and communication skills, preferably in commissions
Previous experience in process or system improvement projects
Proficiency with spreadsheet, Microsoft Access and word processing application
Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations
Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution
Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions

Business Support Specialist Resume Examples & Samples

4-5 years experienced in similar role
Extensive experience in a data analytics/sales operations role
Highly proficient Oracle (or similar) experience
Advanced Microsoft Office experience
Sales Qualified Leads experience desired
Ability to prioritise a high volume of workload and handle details accurately and in a timely manner under pressure
Experienced presenter with the ability to project across the organisation
Understanding of sales activities and processes
Good proficiency in English and Mandarin in both speaking and writing is a must

Business Support Specialist Resume Examples & Samples

Document and File Safekeeping by ensuring accurate files are created, maintained and safeguarded
Collateral Updates by loading collateral details representing the specific collateral supporting each loan within the appropriate system
Document Recording by executing the release of liens via recordable documents with various state and county jurisdictions
Collateral Monitoring by updating collateral values for negotiable collateral items such as brokerage or trust accounts on a monthly basis, and ensuring the monthly UCC filings perfected in the bank's interest are continued within the five year window as required by the Uniform Commercial Code
Collateral Releases by executing collateral release requests per month as requested by Comerica lenders and external agencies, such as title companies or other financial institutions
Hazard Insurance Tracking by tracking required hazard, wind, earthquake and hurricane insurance policies, and reporting cancellations, expirations and delinquencies
Tax Tracking by tracking real estate taxes on property held as collateral to report delinquencies to lender and borrower as necessary
Risk Management and Quality Review by performing collateral review for items set up as security on loans within the portfolio as well as review on collateral monitoring activities to ensure compliance of regulatory and risk requirements
Supplier Reporting by analyzing and reporting activity performed by Third Party vendor and escalating performance outside of standards
Project Team Participation by acting as a subject matter expert to provide education on current state process and documenting business requirements for future state
Good verbal, written communication and presentation skills
Ability to develop procedures and training materials
Strong team player with the ability to work independently
Demonstrated strong analytical skills
Effective problem resolution
Ability to multi-task and work on a high volume of tasks
Demonstrated strong time management skills
Detail Oriented
Actively work toward individual and team Key Performance Measurements
Change Agent
Associates Degree or 2 years of related operations experience or 5 years related work experience in banking or production
3 years of experience in computer application(s) more specifically Microsoft Office Products
2 years of Lending Documentation Experience
6 months of procedures and/or training material development

Business Support Specialist Resume Examples & Samples

Work with managers in Operations and support areas to develop project plans, review performance, and documentation
Review the performance of business units regarding compliance to time standards, business requirements, and documentation
Review workflow to analyze root causes of bottlenecks, and other barriers to effectiveness and efficiency
Perform the SQR (System Quality Reviews)
Update and maintain the Facility Operations Manual website using WordPress, HTML, & CSS
Assist with the development of e-learning, virtual classroom, and other online based training courses
Create and distribute weekly communication to internal customers with policy and procedure updates, as well as SharePoint blog posts and other scheduled updates
Work closely with IT to ensure any new process or technical change is tested and articulated to the field. Will work to create any applicable training materials as well
Work closely with the Marketing department with any new project being launched to the field
Work closely with Sales to ensure what is being sold or promised to sellers the field can deliver upon
Handle all business integrations and acquisitions domestically, and assist the Global Business team internationally as needed
Will work on multiple projects as assigned by VP of Corporate Operations and the COO
College education preferred
A minimum of one year experience
Previous Team Leadership a plus
Detail-oriented and organized with strong multitasking and time-management skills
Ability to work effectively with multiple lines of business and technical teams
The individual must be comfortable adapting to change
Flexibility with regard to changes in project requirements and shifting priorities
Work independently with minimal guidance & supervision
Thorough knowledge of Microsoft Windows Outlook and Microsoft Office, particularly Microsoft Excel
Previous knowledge of WordPress, HTML, and CSS are preferred
Ability to travel up to 20% per year

Business Support Specialist Resume Examples & Samples

BS degree in Business or related major, or equivalent professional work experience
3 years relevant professional work experience
Comprehensive knowledge of Excel, Microsoft Office and SAP
Demonstrated strong analytic capability and ability to work collaboratively with internal and external associates
Strong organizational skills; ability to build and maintain effective partnerships across organization
Strong communication and time management skills
Safety Sensitive position- DOT testing required

Aftermarket Business Support Specialist Resume Examples & Samples

Preparation and management of executive-level presentations and reports for key business internal and external meetings
Facilitate executive meetings, agendas, and actions
Prepare monthly analyses, reports, and other senior communications
Lead ad-hoc business projects and ensure accurate and on-schedule completion
Gain a strong understanding of the aftermarket business and leverage this in presentations and projects
Experience working with senior executives, both internally and externally
Strong communication skills, written and verbal, including the ability to articulate business requirements
Demonstrated ability prioritizing and handling multiple assignments while maintaining commitment to deadlines in a global organization
Demonstrated problem solving skills and ability to work with minimal supervision
Experience maintaining confidential data
Demonstrated proficiency in MS Office Suite (Excel, PowerPoint)

Group Business & Support Specialist Resume Examples & Samples

Monitor and report on MICOS controls to ensure our policies and are adhered to
Complete US control monitoring on a monthly basis and escalate any exceptions
Contribute to the Front Office procedure manual
Provide assistance for the business from a control perspective on key projects and client mailings
Understanding of financial markets and regulatory environment - preferred: level 3 Compliance qualification or equivalent
Client due diligence experience
Strong attention to detail and high accuracy rate
Ability to collaborate effectively within a team
Proficient PC skills, including MS Word and Power Point and strong Excel skills

Representative Business Support Specialist Shift M-F Resume Examples & Samples

High school diploma, GED or equivalent experience required; 2 year college degree preferred
1 – 2 year(s) experience in New Avon Customer Insight Center environment preferred and/or equivalent external call center or customer service experience
Demonstrated ability to learn and gain an understanding of New Avon Websites, New Avon Literature and other New Avon internal resources to pro-actively research complaint/issue
Ability to diffuse Representative/consumer situations and adeptly negotiate on the highest level to ensure containment of volatile situations to reduce/eliminate legal/media risks
Able to manage cumulative ongoing situations efficiently

Utilization Review Business Support Specialist Resume Examples & Samples

Ensures accurate and complete documentation and information on all transfers and admissions into AHN for appropriate order writing and level of care upon entry into the system (with RN support)
Implements and organizes downgrades compliantly and per documentation
Investigates concerns for improper billing/coding practices and recommends corrective action, works collaboratively to understand denial/appeal management process and alert edits/rejections
Identifies trends with claim holds and denials and provides communication to all necessary parties
Communicates with all parties in a professional manner to alert of specific problem issues
Ensures confidentiality of all patient accounts by following HIPAA guidelines
Proficient with department software, analytical tools, basic coding and billing knowledge, and revenue cycle operational policies

Financial Business Support Specialist Resume Examples & Samples

CA(SA
Demonstrated functional accounting experience in a similar environment
Experience of year-end and other statutory reporting
Demonstrated experience working within a team to deliver against set targets
Experience of performing key controls and working with adherence to financial procedures
Advanced skills in Visio, PowerPoint, Excel, Word and CASE Tools(ARIS, Casewise or similar)

Business Support Specialist Resume Examples & Samples

A good team member
Enthusiasm for learning
Advanced command of MS Office especially MS Excel and Power Point proficiency
Experienced in Tender Management Flow and Tender Regulations
Prepares tender & offer files and archives accordingly
Handles all tender process (offer-objections-notifications-contracts-deliveries etc.) in the scope of J&J and Public regulations
Ensuring on-going communication and co-operation with related departments in company and third parties
Responsible for Direct Purchase Tenders
Education: University degree
Years of Experience: 3 – 5 years preferably
Language: Turkish
Location: İstanbul
Relocation availability: not necessary000019NI

Business Support Specialist Resume Examples & Samples

Provide reports and analysis on lead generation and enrollment tracking for NABA and Domus Academy domestic and international marketing and enrollment teams
Manage and monitor contracts for the international Field Network (ECs, Agents…)
Monitor budgets and expenditures of international marketing and promotional activities
Participate in field marketing and enrollment planning activities, including Target and Budget setting per geographic region and/or other segmentations
Set lead assignment processes and rules in collaboration with Enrollment teams
Provide Salesforce accounts, manage credentials, create user profiles and manage security settings for all system users. Support the user training when required
Investigate and make necessary changes of the system to business rules, page layouts, and other functions in the system that do not require development efforts
Manage enhancement/defect list and maintain system and process documentation
Monitor data quality and integrity; perform database de-duplication, clean-up and archiving procedures
Escalate technical issues to appropriate support functions and manage related communications to/from users
Manage, design and run reports, dashboards and processes

Business Support Specialist Resume Examples & Samples

Minimum 3 years relevant, professional work experience
Proficiency in Microsoft Word, Excel, and Outlook
Basic understanding of SAP applications
Must have and maintain a current driver’s license
Strong analytical, organizational, communication skills
All of the above as well as
Working knowledge of database management
Comprehensive knowledge of Excel, SAP, Access, SharePoint
Initiative and problem-solving skills
Strong strategic thinking, interpersonal, and leadership skills
2+ years relevant work experience providing analytical support

Senior Business Support Specialist Resume Examples & Samples

Delivering assigned business efficiency initiatives and improvements for our Agencies as per the Business Plan
Delivering on the objectives and tasks of projects and initiatives by applying leadership skills, project management skills, accountability and project support
Acting in a Project Manager role to effectively lead assigned projects and Business Plan initiatives ensuring they are delivered to agreed scope, budget and timeframes
Undertaking investigation, research, analysis and actively exploring process improvements and ways of increasing business efficiency within our Agencies; and
Participating in and contributing to the development, review and update of specific materials centred around operational and organisational design changes to assist in the enhancement of excellent customer service to our Agencies
Demonstrated ability to manage projects of varying complexity including delivering to time, cost and quality standards
Demonstrable experience in identifying operational process improvements and business analysis (desirable)
Sound knowledge of the Elders Insurance business model, business systems and processes (desirable)
Strong customer service focus and providing a quality outcome
Ability to analyse, interpret and communicate business needs in developing and supporting appropriate solutions
Strong stakeholder and relationship management skills with proven ability to work collaboratively with both onshore and offshore stakeholders to deliver excellent outcomes
Ability to work independently, with limited supervision, direction and guidance
Proven ability to work under pressure and multi-task together with excellent organisational and time management skills
Well-developed influencing and negotiations skills
Well-developed verbal and written communication skills; and
Highly developed computer literacy skills particularly in the use of Microsoft products

Business Support Specialist Resume Examples & Samples

Service / Commercial driven
Team player and with good initiative
Computer skills; Proficient in Microsoft Excel and other Microsoft Windows applications and SAP
Personable, persuasive
Must be comfortable managing multiple task

Business Support Specialist Resume Examples & Samples

BS degree in Business, Computer Science or equivalent experience
Knowledge of Customer Operations’ meter-to-cash processes
Familiarity with broad Utility operations such as Electric, Gas, Renewables, and WorryFree
Hands-on experience serving and interacting with customers
Proficiency in Microsoft Office applications
Strong organization and communication skills
Ability to build and maintain effective partnerships within and across organizations
Demonstrated ability to view all decisions from the perspective of our customers, and keep the customer’s experience at the center of any approach
Must foster an inclusive work environment and respects all aspects of diversity. Must demonstrate and value differences in others' strengths, perspectives, approaches, and personal choices
All of the above plus
Extensive Customer Operations experience with strong knowledge of cross-functional business processes and in-depth understanding of SAP modules used by Customer Operations
Excellent analytical and superior communication skills, both verbal and written
Detailed understanding of existing technology offerings, including MyAccount, Identity Management/Access Management, MyAlerts, mobile capabilities, and CRM/CCS
Experience implementing system enhancements and familiarity with the IT processes such as the Product Development Life Cycle
Valid Driver's license

Associate Business Support Specialist Resume Examples & Samples

Coordinate all Pre-Sales administration & activities for the business Unit
Bachelor degree in relevant field
1- 3 years
Support a high performance culture
Engagement: maintain a sense of ownership for own work; encourage others to perform at their best
Judgment: make timely and sound decisions based on thorough consideration of relevant objective information
Planning: determine the support and or resources needed to complete assignments
Proactive: anticipate and ensure uninterrupted operations for the BUs
Advanced Excel, PowerPoint, data analysis and presentation skills; experience in using pivot tables,

Business Support Specialist Resume Examples & Samples

Responsible for resolving complex customer/sales related issues. Identifies problems experienced by customers and utilizes problem solving skills to correct and satisfy customer while consistently delivering of appropriate quality in the expected timeframe
Has developed knowledge and skills through training or work experience
Works within established procedures with a moderate degree of supervision
Moderate functional decision making that is guided by prescribed rules, procedures, and guidelines. Autonomy to choose the most efficient way to process
Demonstrate an overall understanding of the operations policy/procedures in prioritizing and resolving customer issues
Multi-task, self-directed, excellent problem solving skills, strong sense of urgency, action oriented and results driven. Educate customers on products and services offered as well as identify and match product benefits with customer needs
Targets and achieves results, overcomes obstacles, ensures commitments to customers are met, supports change, works systematically and efficiently. Demonstrate "Think Customer First" philosophy with each customer contact
Ability to assess client knowledge and understanding to effectively convey complex explanations and abstract concepts
Proactively identify ways to improve service in sales support work flow within the group to improve work processes to enhance the business need
Learns how colleagues work and identifies ways to work more effectively with them
Demonstrates an understanding of quality/time pressures and modifies plan to meet objectives
Openly accepts assignments to deepen or broaden own abilities
Proactively provides performance feedback to colleagues as needed based on project outcomes
3-5 years customer service experience
Ability to comprehend and use new technologies quickly
Aptitude and comfort level in handling multiple requests concurrently
Consistent attention to organization and details
Strong interpersonal skills and willingness to demonstrate commitment and leadership to stakeholders
Must have flexible hours and be able to rotate with the team 11a-8p shift
THIS TEAM WILL MOVE TO ALPHARETTA LOCATION IN AUGUST 2017

Business Support Specialist Resume Examples & Samples

3+ years of annuity experience
1+ years of customer service
FINRA Series 6 preferred

Business Support Specialist Resume Examples & Samples

Minimum 2 years relevant, professional work experience
Comprehensive knowledge of Microsoft Office, SAP and SharePoint
Strong strategic thinking, interpersonal and leadership skills
5+ years relevant work experience providing analytical support

Business Support Specialist / Process Analyst Resume Examples & Samples

Minimum 2 years relevant, professional work experience
Basic understanding of SAP applications
Must have and maintain a current driver’s license
Strong analytical, organizational, communication skills
All of the above as well as
Working knowledge of database management
Comprehensive knowledge of Excel, SAP, Access, SharePoint
Initiative and problem-solving skills
Strong strategic thinking, interpersonal, and leadership skills
2+ years relevant work experience providing analytical support

Business Support Specialist Closing Date Resume Examples & Samples

Provide first point of contact for internal business user support on business systems, policies/procedures, processes. Troubleshoot and answer questions regarding systems, credit policies/processes, and retail office operations. This requires a solid understanding of Association’s internal and external business systems and processes, workflows, products, credit philosophy, policies and procedures
Provide first point of contact for external customer support for the business functionality of customer facing technology
Develop of coordinated communications on credit and operational matters
Assist in development of lending technology systems, including loan origination, document generation, and customer relationship management software. Work with and assist business owners with design, development, and testing of new or enhanced systems
Create help documentation and training for business users on lending technology systems, credit processes/procedures, loan administration, and credit-related legal documents while working in partnership with members of the Organizational Development and Learning Team for assessment of needs, content, delivery, and maintenance of training programs
Partner with teams to identify trends, risks and best practices in the area of lending processes and retail office operations and implement proactive risk mitigation practices. Share best practices with teams on credit and retail office operational matters and ensures consistent implementation thereof
Interpret statutes, regulations, policies and procedures for application and implementation of credit and operational matters
Work collaboratively with team and cross functional teams to ensure the success

Project & Business Support Specialist Resume Examples & Samples

Bachelor’s degree in business, industrial engineering or equivalent work experience
2-5 years or project management experience and/or relevant consulting experience
Experience in banking, financial services, and/or software industries desired
Excellent verbal and written communication skills, both in English and Spanish
Deep knowledge of Powerpoint and proven combination of creativity and professionalism in creating presentations
Adapt and follow our procedures and processes
Ability to meet project deadlines
Ability to influence project team and internal + external stakeholders
Ability to respond effectively to new information, situations and individuals
Project coordination: Project Planning, tracking and communication at different levels of all country-specific projects
Business support: Prepare professional-looking presentations, dashboards and scorecards. Present them to different audiences. This includes creating and maintaining up-to-date a set of Powerpoint presentations around Costa Rica, Fiserv, Global Services, and the different teams and business units in the company
Administrative support: In coordination with Admin or other departments, help lead and organize (planning, logistics, execution) special events for VIP visitors

Initiative Deployment & Business Support Specialist Resume Examples & Samples

Formulate and assist in the execution and deployment of large scale managed solutions focused initiatives
Assist in the build out of reports that will provide transparency into the progress and success of in-flight initiatives
Engage with Advisors and field leadership to determine if initiatives are being well-received. Develop plans to course correct if necessary based on feedback gathered
Focus on building a sustainable process around initiatives so that momentum and engagement continue from inception
Assist in the creation of an initiative framework that is streamlined and directly in line with the priorities of the organization
Lead organization wide training efforts focused on Advisor education on key strategic items
7 plus years experience in Wealth Management background/Financial Services
Proven strong Leadership experience with demonstrable success
Experience creating strategies, processes and training key stakeholders
Proven excellent written and verbal communication and organizational skills
Strong strategic focus and able to execute plans and processes
Proficiency with Excel, Word, PowerPoint and similar applications
Ability to work effectively in a team environment while achieving individual goals
Highly self motivated
Ability to multi-task and work in a fast-paced team environment
Ability to work with little supervision
7 and 66 licenses required OR able to get licenses within 120 days of starting

Office Administration & Business Support Specialist Resume Examples & Samples

Support daily business operations activities including filling standard forms and preparing monthly reports
Provide service to all team members in an efficient and speedy manner processing of all documents and correspondence
Plan, order and follow up to all office supply
Keep updated all office documentation and contact lists
Manage Consumer Service contacts in Latvia: answer phone calls, e-mails, fill in database
Translate and verify business and product related texts (Latvian, English, and Russian) according to food legislation and company requirements
Minimum 2 years work experience in assistant position. Office administration experience would be as advantage
Basic understanding of FMCG market
Previous experience with Consumer service
Excellent verbal and written communication skills in Latvian, English and Russian languages
PC literacy, fluency in Microsoft Excel, Word and Outlook
Candidate must possess strong organizational, time management and work coordinating skills to handle multiple assignments

Customer Service Business Support Specialist Resume Examples & Samples

Increase productivity and overall customer satisfaction by understanding customer needs and developing database and data governance enhancements
Collect and analyze complex information and make recommendations for continuous improvement initiatives
Create SQL database models, specifications, diagrams and charts to guide database development
Document day-to-day operations and procedures; Follow IT departmental standards regarding change control
Identify and implement structure changes to improve speed and accuracy across database systems
Partner cross-functionally to determine impact of database changes to other systems
Identify potential threats database accuracy and stability; Communicate concerns and develop/implement remediation plans. Solve system applications issues in real time with strong troubleshooting and collaboration skills
Support reporting needs through database and ERP query set-up and maintenance
Document procedures for backup; Partner with IT to ensure databases are properly backed up and can be restored
Communicate specifications in verbal and written form; Articulate problems, issues, and potential solutions at various organizational levels. Act as a key link between eCatalog, EDI, and Systems teams
Develops and implements test plans that are comprehensive and inclusive of the problem to be resolved
Plan accurate project timelines in order to meet deadlines
Communicates and interacts professionally and effectively with internal and external customers
Responsible for adhering to best practice guidelines for application development
Travel as business needs require, which is expected to be minimal, 10% for the purpose of training, site visits, etc
Consistently demonstrate the Six for Success: Be trustworthy, Commit to your team, Listen to understand, Serve your customer, Prepare and plan, Deliver the results
High school diploma/GED is minimally required
A Bachelors-level degree in Computer Science or equivalent relevant experience is preferred

Business Support Specialist Resume Examples & Samples

1+ years of experience in online store support with a strong working knowledge of business processes, policies, and procedures
A passion for customer service
Resourcefulness and flexibility
Strong organizational skills required
Advanced judgment and problem solving skills
Ability to work quickly and efficiently under deadline pressure
Outstanding follow through and organizational ability
In-depth knowledge of online store policies and procedures
Ideal candidate will have owned or have experience using Mac or iOS devices
Ability and willingness to work non-standard business hours
Complex problem-solving capacity (problem solving skills)
Technical aptitude (computer literate, able to quickly learn new applications, can use multiple applications simultaneously)
Availability to work a flexible schedule, including nights and weekends

Business Support Specialist Resume Examples & Samples

Paid holidays
Year-end bonus program
Recognition and incentive programs
Access to continuing education via the Kelly Learning Center
Will be working on Data Entry & Purchase Order system/ERP System within the Marketing (working on shopping cart to PO creation)
Will also need to do troubleshooting on behalf of marketing team (contract tracking down, payment tracking, and initiating new suppliers in the system)
Daily projects (running, posting SharePoint reports)
Enter requisitions and track progress for timely receipt of POs
Track and monitor payment of invoices to Suppliers
Troubleshoot queries throughout ERP process on behalf of team and suppliers
Assist team with compliance to Global Procurement Policy
Manage and update reports
Assist with ad hoc projects and initiatives as requested
ERP System Experience is a MUST HAVE – SAP
SharePoint is not a must have but is HIGHLY preferred
Basic understanding of finance and accounting principles
Strong working knowledge of Microsoft Excel
Ariba or MTaurus are also helpful but not necessary
Important information: This position is recruited for by a remote Kelly office, not your local Kelly branch. If you have questions about the position, you may contact the recruiter recruiting for this position (paic739@kellyservices.com), however, your resume should be uploaded via the “SUBMIT RESUME” button included within**

Business Support Specialist / Process Analyst Resume Examples & Samples

BS degree in Business in addition to 3+ plus years’ experience or 7 years equivalent professional experience
Comprehensive knowledge of Excel, Access, Microsoft Office and FI and CO module in SAP
Strong organization skills; ability to build and maintain effective partnerships within and across organization
Strong analytic capability and ability to work collaboratively with internal and external associates
Familiarity with existing technology offerings, including SAP, Access, Microsoft Office, Visio, DWMS and Excel

IT Business Support Specialist Resume Examples & Samples

Previous experience managing initiatives and strategies with relationship to the business units is desired
Gathers and compiles data to develop monthly, quarterly, and other required reports
Tracks department deliverables
Ability to develop approaches to solving problems in new business situations and technical environments
Ability to establish and maintain effective working relationships with department directors, managers, co-workers, and external vendors
Assists in budget management as directed
Ability to prioritize and manage multiple projects/responsibilities
Great PC skills with strong working knowledge of MS Office suite products required, specifically, Excel and PowerPoint
Manages expenses for Head of IT and assigned senior staff members
Takes initiative to problem solve, gather needed information from managers, set up schedules and meetings, and manage various action items
Monitors the hiring status of deploying and full time personnel
Coordinates training and the dissemination of appropriate information
Handles internal and external communications
Develops and tracks surveys, dashboards, status reports, etc
Manages expenses and procurement of departmental items
Provides guidance and information to employees, as required
Creates and plans various morale/team building programs, events, and activities
Creates presentations materials using PowerPoint or other technology
40 Years of Outstanding Agents & Outstanding Results. At RE/MAX we have created a world-class, industry leading organization that has become the #1 real estate brand in the world. Every RE/MAX team and department makes an important contribution to our story. That’s why we offer a wide range of advantages from excellent benefits to competitive compensation; from exceptional training and growth opportunities to a safe and invigorating work environment. Expect more! Build a career where your contribution is valued and you can work with some of the brightest, gifted and fun employees! Join the RE/MAX team today!
Support & troubleshooting
Implementation, documentation, and training
Reporting & analytics
Research & innovation planning

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