Business Development Service Resume Samples

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B Johnson

Benedict

Johnson

1385 Leannon Plains

Dallas

+1 (555) 140 0459

1385 Leannon Plains

Dallas

Phone

p +1 (555) 140 0459

Experience Experience

Detroit, MI

Service Business Development Representative

Detroit, MI

Tromp, Weissnat and Crooks

Detroit, MI

Service Business Development Representative

Schedule follow-up contact if no appointment is made in Dealership Management System
Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties
Log all customer comments into Dealership Management System
Maintains an organized, clean and safe work area
Forward any customer concerns to the correct department Manager and follow-up
Post scheduled appointments on appointment board in the Business Development Center
Answer all incoming phone calls according to a proven, pre-set script, and schedule a sales or service appointment

Detroit, MI

Region Service Business Development Manager

Detroit, MI

Torphy and Sons

Detroit, MI

Region Service Business Development Manager

Work with the Region Network Development Manager to ensure synergies and alignment
Improve identified Dealer’s performance regarding: CEI, service capacity and retention – to target
Manage discretionary/operational/administrative budgets
Work with the Director, Region Fixed Operations to ensure synergies and alignment
Develop and implement Regional and Local Service marketing activities
Mentor the Fixed Operations Managers on service business methodology
Manage/monitor staff travel and miscellaneous expenses, and approve travel

present

Detroit, MI

Director of Client Service & Business Development

Detroit, MI

Wunsch Group

present

Detroit, MI

Director of Client Service & Business Development

present

Working with business advisors, develops proposals and presentations to be made to potential clients
Attends networking events and generates opportunities
Working knowledge of CRM databases. MS Dynamics a plus
Creates opportunities for firm leaders to interact with key referral sources
Supports firm-wide and office marketing and business development activities
Manages relationships with key banker, attorney and alliance organizations
Develops leads for prospective clients in a geographical region

Education Education

Bachelor’s Degree in Business

University of California, Los Angeles

Bachelor’s Degree in Business

Skills Skills

Medium to high knowledge of IT and services industry
In-depth knowledge of company organization and policies, HP services offerings, end to end processes, tools, and routes to market
Good presentation skills. Ability to influence different functions, geographies, and the ability to build strong consensus. Impacts internal and external clients on WW basis
Proven ability to lead teams to achieve results, exercise independent judgment and handle unique situations to accomplish goals in tight time frames
Demonstrated skills in planning and financial analysis
Medium level of planning, project management and change management skills. Project and change management training and certification as appropriate
Problem detection and analysis of root cause

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15 Business Development Service resume templates

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Director of Client Service & Business Development Resume Examples & Samples

Develops leads for prospective clients in a geographical region
Contacts prospects and clients by telephone, mail and face-to-face interactions
Conducts research on prospective clients
Meets with potential clients, alone or with a business advisor, to learn more about the company and introduce our firm's capabilities
Working with business advisors, develops proposals and presentations to be made to potential clients
Follows up with potential clients after presentations to provide additional information and secure business
Overcomes objections and persuades clients to purchase Rehmann services
Manages opportunities using the True Blue Relationship Management Process, including developing pursuit teams, conducting planning and agenda setting and coaching pursuit team
Builds relationships with referral sources and key associations
Attends networking events and generates opportunities
Creates opportunities for firm leaders to interact with key referral sources
Manages relationships with key banker, attorney and alliance organizations
Supports firm-wide and office marketing and business development activities

Business Development Manager Service Providers SEA Resume Examples & Samples

In this high profile and challenging role, you will be responsible for growing Mellanox Ethernet business in the Service Provider segment in SEA
Developing new business and account relationships with the key people within the potential client organizations by providing high level product and technology information and explanations to successfully address the client's needs
You will be charged with developing and expanding new business partners and projects opportunities, as well as customer awareness in this field and executing all BD activities on Ethernet product lines
Developing business and developing proposals for presentation to customers and partners, coordinating account resources with representatives from marketing, pre-sales engineering, and development
Participate in trade shows and make presentations, as required
Managing co marketing opportunities with channel partners and third party allies
10+ years "current" experience in Sales / Business Development in South East Asia
Selling systems with preference to network equipment (Ethernet and/or storage network) to SEA
Sales track record in the datacenter, cloud, telecommunications markets in SEA
Good relationship with major vertical market, service providers. An understanding of the business issues and actual and future demand of those markets is a must
Selling systems with preference to network equipment (Ethernet and/or storage network) to enterprise market
Strong motivation motivated for developing new markets and accounts; aggressive and diligent attitude in reaching business objective; ability to develop business plans, solution knowledge and understanding the customer’ needs. Focus will be on closing skills and meeting business goals
Requires excellent oral and written communications skills including effective presentation and negotiation skills

Business Development Manager Customer Service Key Account Resume Examples & Samples

Development of long term relationships with key client
Generation of complete picture of customer buying behaviours, influences and decision making trees across multiple customer sites and departments
Promotion of ABB Robotics Customer System service offering
Mapping of customer behaviours towards service against ABB growth strategy of expanding business sales
Customer focused with strong communication skills
Self-disciplined and motivated
Able to successfully interface with customers at all management levels
Understanding of health and safety operating procedures
Can demonstrate a strong knowledge of both electrical & mechanical engineering
Flexible approach to extended/unusual working hours
Knowledge of maintenance support and operational strategies
Past involvement in customer support and sales role or activities
Good knowledge of installed ABB base of robots, systems, processes and applications
Professional experience within the manufacturing industry or robotics environment

M-account Service Rep-business Development Resume Examples & Samples

Provide professional, consistent support to dealers during the onboarding process
Escalate issues to local Business Development leadership for resolution
Up to 2 years of sales experience

Business Development Manager, Service Resume Examples & Samples

Make well perception to the market needs, industry competition as well as the JCI providing that will lead to the business growth
Investigate, analysis and develop JCI’s Service Offering that meets the customer needs, improves the market coverage rate as well as the client’s loyalty
Furnish the primary version of catalogue and brochure and to work with the JCI media department for releasing
Market promotion activities, seminar and conference planning and working with various department pursuing the forth-coming passion from the customer to JCI’s offering. Interview or meeting with customer for better understanding and the relationship enhancement upon needs
Internal facilitation for better understanding the competition and JCI’s offering
Join the business review with various branches and business unit
Other assignment for JCI’s service strategy, assigned by the senior management
Strong customer knowledge and keeps abreast of technical and competitive landscape
Strong integrity and enjoy working in a team atmosphere
Honest, have strong ability on organizing, management and coordinating
Has experience in managing and leading teams to changes and new challenges

Customer Service Business Development Manager Resume Examples & Samples

Minimum monthly review of Sales opportunities, follow-up on install base for new leads with Countries, ensure necessary support to secure award / Ensure Philos quality in the Countries
Lead Sales Strategy with Countries to develop key markets, verticals and channels
Review and evaluate with countries Partner's and Alliance performance
Co-ordinate and align marketing strategies and activities in the Countries
Interface with Countries where Bid activities are supported by the HUB ensuring quality and competitiveness of quote
Align and support with EM CS PMO (Project Management Office) HUB to ensure country sales measures, portfolio rollout are implemented timely in the countries
Participate in key LoA approvals in Countries to ensure approval is obtained
Share Best Practices/ Key Wins in the ASEAN Region / USP to all countries
Ensure all marketing materials are shared among the Countries
Align and garner support from CDL/CDCs on sales approach and ensure there is focus on the Service business

Working Student Support Service Business Development Resume Examples & Samples

You assist the business development team in sound strategic analysis
You will help to assess, generate and communicate long-term trends, new strategic concepts and organizational direction to strengthen the business strategy
You will be a major contributor to keep track on the world-wide installed base and to maintain it as a crucial input for our analysis
Further, you will gather competitive and customer information (e.g. through order entry monitoring and press tracking)
You are studying industrial engineering or a related engineering discipline
Familiarity with the most prevalent Microsoft programs, especially PowerPoint and Excel
You have obtained commercial and technical knowhow through the study
Experience with VBA programming is an asset
Fluent English or German skills
In case you have acquired your skills in alternative ways your application is just as well appreciated

Service Segment Manager New Capability Business Development Resume Examples & Samples

Creating growth strategies
Development of business cases
Executing on business funding exercises
Driving deployment of strategic programs
Executive-level communications
Deep understanding of the New Service Introduction processes
Leads and develops product support or solution(s) planning over entire lifecycle, including conformance to pricing strategies, end-to-end service delivery and sales readiness and associated processes Represents services on product or solution core teams and provides service requirements into product development stages/phases, e.g., Product warranty support and cost analysis, and Service Product Marketing content/collateral
Performs business analysis, identifies root cause, and develops recommendations/ solutions to drive business improvements
Utilizes technical and business skills to lead complex cross- functional activities that drive continuous growth of the services business
Typically 8+ years to establish proven track record in Service Business Management
Basic experience in one of the related disciplines of delivery, solution architecting or business planning prior to taking business management role
Medium to high knowledge of IT and services industry
In-depth knowledge of company organization and policies, HP services offerings, end to end processes, tools, and routes to market
Problem detection and analysis of root cause
Proven ability to lead teams to achieve results, exercise independent judgment and handle unique situations to accomplish goals in tight time frames
Demonstrated skills in planning and financial analysis
Medium level of planning, project management and change management skills. Project and change management training and certification as appropriate
Good presentation skills. Ability to influence different functions, geographies, and the ability to build strong consensus. Impacts internal and external clients on WW basis

Business Development Manager Service Providers Japan Resume Examples & Samples

In this high profile and challenging role, you will be primarily responsible for growing Mellanox Ethernet business in the Service Provider segment in Japan
Seek out new business opportunities and develop account relationships with the key people within the potential client organizations
The role will focus on large high touch accounts, working on deals with moderate to high complexity which can potentially include the entire portfolio of Mellanox products
Responsible for GTM strategy for Mellanox in the Service provider segment in Japan. The role will also be charged with developing and expanding new business partners
Participate in partner/industry trade events and proactively drive focused enablement activities
10+ years experience in Sales / Business Development in Japan
Experienced in selling IT infrastructure solutions, with preference to networking (Ethernet and/or storage network), to customers in Japan
Proven sales track record in the datacenter, cloud, telecommunications markets in Japan, preferred
Good relationship with major vertical market, service providers. An understanding of the business issues and actual/future demand of those markets is a must
Requires excellent oral and written communications skills including effective presentation in English and Japanese is a must

Business Development Manager Service Providers Australia Resume Examples & Samples

In this high profile and challenging role, you will be responsible for growing Mellanox Ethernet business in the Service Provider segment in Australia
Act as evangelist for Mellanox technologies and create a preference for Mellanox products and solutions
Responsible for GTM strategy for Mellanox in the Service provider segment in Australia. The role will also be charged with developing and expanding new business partners
Developing business proposals, delivering presentation to customers and partners, coordinating account resources with representatives from marketing, pre-sales engineering, and development
10+ years experience in Sales / Business Development in Australia
Experienced in selling IT infrastructure solutions, with preference to networking (Ethernet and/or storage network), to customers in Australia
Proven sales track record in the datacenter, cloud, telecommunications markets in Australia, preferred
Strong motivation for developing new markets and accounts; aggressive and diligent attitude in reaching business objective; ability to develop business plans, solution knowledge and understanding the customer’ needs. Focus will be on closing skills and meeting business goals
A proven ability to build the link between technology and business, with a good understanding of business process and operations
Bachelor's degree in Business, Marketing, Engineering or related discipline

Business Development Manager for Country Service Resume Examples & Samples

Bachelor’s degree or equivalent and 12 years’ experience in service/account management or systems engineer role in both power and automation industry
Engineer, familiar with ABB technologies and services for electrical installations and industrial processes
Experience in multiple industries including utilities and industrial accounts with general performance and process optimization knowledge
Understands value proposition of Services, including maintenance methodologies, condition-based maintenance and ABB Digital, and able to articulate ABB Service’s differentiators and build a business case for customers
Must be a good listener, understand how to solve customer problems, and possess general business development skills

Service Business Development Manager Resume Examples & Samples

Analyze data and regional specific criteria to develop and drive targeted service sales strategies and campaigns both at point of sale and post-sales that increase utilization and demand for service offerings
Evaluate & recommend opportunities to increase ASP for Service Contracts
Develop strategies to enhance capture rate (by product, by region, etc.)
Develop plans to enhance key performance indicators (KPIs) that track marketing/sales success
Visit customers, in close co-ordination with sales team, to determine key service needs, decision criteria, competitive strengths and weaknesses
Provide service needs feedback from customers and the sales force to assist in the definition of service offerings that target specific markets or market segments
Assist Service Marketing Managers in developing sales support materials including brochures, service product data sheets, competitive matrices, and value of service presentations
Develop and present training programs to the sales force to inform them of new products, solution applications, value statements, enhancements, or competitive issues
Service sales experience with consistent success, as well as top tier negotiation skills
Ability to drive action through influence
Good communication and presentation skills; including good written English skils
Willing to take calculated risks to achieve success
University degree in a relevant technical or marketing field, MBA preferred
10+ years of marketing/sales experience in B2B technology marketing/sales role, preferably with a company providing deeply technical solutions
Demonstrated ability creating global business development plans and managing global programs that serve targeted markets in North America, Asia and Europe
An ability to quickly grasp divisional business and Field Service strategy, and translate

Apprentice Service Business Development Resume Examples & Samples

Integration and set up of projects and customer service offers
Collaborate in the documentation of processes
Communicate with the intern costumer in the specific projects and service offers
Work with multidisciplinary departments of GE Healthcare
Operations support, supporting data analysis and businesses follow up, requires strong data analysis skills
B.Intelligence: Assessments, providing data and Market guidelines for new and actual market opportunities and P&L needs
Market Development: Create and identify oppts. in new niches, segments and markets, as well as create and support deployment of new Solutions (packed solutions)
Service Marketing and Commercial Activation support with Account Manager regarding all the regional initiatives (up-selling - cross-selling PMS,ODS,O&U, DI+US+LCS..)
Service Pricing and data analysis. POS & WE
Develop, implement and follow up regional strategy for Protect, OOW conversion and winback contracts
Collaborate with technical service offers for public tenders
Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position
Complete all planned Quality & Compliance training within the defined deadlines
Identify and report any quality or compliance concerns and take immediate corrective action as required
High School Diploma, GED, or local equivalent
Current enrollment in a degree program that will lead to a bachelor’s degree or technical degree or equivalent in the function (or similar) in which the intern will work; or has a bachelor’s degree or technical degree in the function (or similar) he or she is interning in
Proficiency in PowerPoint, Word, Excel, and Outlook
Effective time management and organizational skills and able to balance multiple priorities
Excellent interpersonal, verbal, and written/communications skills
EU work permit is needed
Minimum 24 credit hours of coursework toward a Bachelor’s degree or technical (or equivalent) degree in the function interning; or a recent graduate with a Bachelor’s degree or technical degree in the function interning
In countries where applicable, a minimum GPA of 3.0
Previous experience using independent thought processes to plan ahead, process information, maintain workflow, and anticipate future needs of the team
Strong organizational skills with high attention to detail
Self-Starter, proactive, and able to work independently with minimal direction
Ability to quickly identify and prioritize issues, create solutions, and meet deadlines
Team player with strong interpersonal skills and capable of working within a globally diverse team across different time zones

M-account Service Rep Business Development Resume Examples & Samples

Execute local business development activities that are aligned with the overall strategic plans for door growth, performance and productivity. This includes prospecting for new partners using distribution and demographic analytics at the direction of local Business Development leadership
Experience in the wireless industry and indirect sales preferred
Exposure to business development activities and concepts
Excellent time management and project management skills
Highly developed leadership, relationship building and influencing skills

Business Development Manager, Country Service Resume Examples & Samples

Monitoring growth of defined projects and activities defining activities, guidelines, scope of work, cost/budget, time schedule and work allocation in collaboration with the Global Service project management team
Promoting ABB’s Service offering portfolio
Promoting Digital ABB’s Service
Monitoring and controlling implementation progress
Establishing personal relationships with Service teams to understand topics, challenges and leading practices
Reporting status and possible project issues to relevant stake holders
Facilitating business units to improve data quality in service-related databases and training users for effective utilization of tools and knowledge of the installed base
Ensuring compliance with all OHS and ABB policies
Leading service account management process as part of ABB AU’s Account Management set up

Region Service Business Development Manager Resume Examples & Samples

Responsible for improving Dealer service retention and capacity through proactively partnering with Dealer personnel while ensuring coaching practices are adhered too
Mentor the Fixed Operation Managers to create and implement Customer Satisfaction, Retail Parts Sales, Warranty/Goodwill, and Training strategies that support the Region’s CEI and Fixed Operations targets
Ensure that all actions positively impact Brand Integration and are in alignment with both new and on-going programs
Manage the Dealer Service Coaches within the region
Mentor the Fixed Operations Managers on service business methodology
Manage discretionary/operational/administrative budgets
Manage/monitor staff travel and miscellaneous expenses, and approve travel
Direct and oversee the development and implementation of Volkswagen Service strategies along with Service promotions in order to help achieve critical targets and maximize Dealer profitability
Direct the preparation, presentation and monitoring of Regional promotional/incentive budgets
Improve identified Dealer’s performance regarding: CEI, service capacity and retention – to target
Deliver on the organized facilitation for results philosophy
In conjunction with Fixed Operations Managers, ensure appropriate and timely action is taken to improve the performance of the Dealer network towards achievement of: service retention, and Customer Satisfaction objectives
Develop and maintain regional Service Operations action plans to ensure KPIs are achieved
Develop regional action plans with the Service Coaches to empathize organized facilitation within the scope of their KPI’s
Mentor/coach Dealers adherence to their action plans to ensure targets are met
Drive high-quality fixed operations results and support to Dealer network to ensure resolution of issues
Work with the Region Network Development Manager to ensure synergies and alignment
Work with the Director, Region Fixed Operations to ensure synergies and alignment
Develop and implement Regional and Local Service marketing activities
Analyze regional competitive actions to influence Dealer offerings
Minimum of 7 years of experience
Bachelor's degree or equivalent years of experience to include Automotive Technical/Business Training
Understanding of Dealer service capacity and retention
Through knowledge of Dealer reports: financial, productivity, efficiency
Proficient in current VW service/parts system applications Parts On Command, Office applications, Excel, Business Objects, SAP and SAP Business Warehouse, & Dealer DMS systems applications (ADP/R&R), SAGA, Elsa, VWHub
Knowledgeable in VW Service Policies & Procedures
Experience in Dealer Service department processes
Retail automotive operations; particularly in the fixed operation area
Knowledgeable of Volkswagen programs: Mystery shop, Capacity study, Service Smarts, TRAC, CEI, Competitive Advantage, Service Xpress, VBI, FRFT, Online scheduling
Thorough knowledge and understanding of fixed operations

Business Development & Client Service Manager Resume Examples & Samples

University degree preferably in Marketing, Research or a business related area; postgraduate degree or MBA is preferred but not mandatory
5-6 years working experience in Market Research or Business Analytics and Client Servicing
Good knowledge of research methods (RMS & CI), analysis and tools
Strong business acumen, strategic perspective and good knowledge of market dynamics
Expertise in servicing clients and strong analytical skills
Good organisational skills; strong leadership and people management skills
Competent negotiator with effective influencing skills
Good knowledge and understanding of all Nielsen products and service offerings in Ivory Coast and West Africa

AWS Service Catalog Business Development Manager Resume Examples & Samples

Serve as Technical Business Development Leader for Global Accounts (individual contributor) of the AWS Service Catalog Business Development team in helping to drive AWS market and technical strategy
Own GTM initiatives, Global Account Strategy for customers and consulting partners. Define & execute initiatives to drive adoption of AWS Service Catalog by targeting Global market segments, partner types, and industry verticals
The right person will be technical and analytical, and possess leadership experience of 5+ years in business development and global sales
Experienced with Global account management and solution selling ability. Prior IT Consulting or Solutions Architect experience highly desired
Excellent verbal and written communications skills are a must, as well as strong leadership skills. Demonstrated ability to work effectively across internal and external organizations is key
Must be able to translate customer use cases into technical implementation guides for internal product teams

Intermodal Customer Service & Business Development Executive Resume Examples & Samples

Business Development, hit the sales target and pipeline target
Quotation for customer service team or customer
Conditioning and solve the problem between subcon and customer
Organize the problem shooting in the work and submit
Other items requested by the management
College diploma,good command of English reading & Writing
Basic knowledge of forwarding
Strong market & sales sense,open mind and self-motivated with positive working attitude

Apprentice Service Business Development Resume Examples & Samples

Tenders analysis and service technical offer preparation and follow up
Introduce LCS offers in internal system to generate commercial offers for Spain
Communicate with the intern costumer and team in the specific projects and service offers

Service Business Development Representative Resume Examples & Samples

Confirm scheduled appointments with future customers
Contact current customer base on current marketing incentives
Notify necessary departments to inform of appointments set

Business Development Center Service Coordinator Resume Examples & Samples

Handle inbound and outbound phone calls with customers to schedule service appointments
Act as the first point of contact for customers in need of service appointments
Determine and document customer needs/understand their reason for calling
Schedule service appointments by service advisor using our scheduling system
Place reminder calls to customers regarding pending scheduled service appointments
Place follow-up calls to customers regarding recent service visit experience
Build strong relationships with customers and dealership employees
Maintain a high and consistent level of premium-brand, customer service and WOW customers
High School Diploma or equivalent combination of education and customer service experience
Pleasant and engaging phone persona – must be able to project a ‘smile’ over the phone
Proven outstanding customer service
Listen and record accurately
Excellent interpersonal skills, both in person and over phone
Call Center experience is preferred, but not required
Proficient computer skills with ability to learn scheduling and other computer systems
Team-oriented and flexible/multi-tasking