Banquet Porter Resume Samples

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M Buckridge
Morgan
Buckridge
1641 Elta Glen
New York
NY
+1 (555) 919 1151
1641 Elta Glen
New York
NY
Phone
p +1 (555) 919 1151
Experience Experience
Boston, MA
Banquet Porter
Boston, MA
Schaden, Wyman and Bahringer
Boston, MA
Banquet Porter
  • Set-up, maintain and break down banquet\meeting rooms
  • Follow all safety and sanitation policies
  • Consistently offer professional, friendly and engaging service
  • Setting up banquet functions and conference rooms as specified by meeting organizers
  • Tear-down and clean-up following banquet functions/conference rooms
  • This position uses various cleaning chemicals; proper safety precautions are taken
  • Knowledge in food preparation, handling techniques, food service, and alcohol mixing methods
Dallas, TX
Banquet Porter Ng
Dallas, TX
Cremin-Gerlach
Dallas, TX
Banquet Porter Ng
  • Responsible for the set-up and breakdown of the meeting rooms and any room used for group meetings or any catered event
  • Tracks upcoming events and banquets
  • Responsible for the linen used in this department
  • This position occasionally works outside and is subject to all weather conditions; proper clothing is provided
  • Maintaining adequate supplies and/or equipment and assisting Kitchen and service staff
  • Performs snow removal duties as assigned by Shift Supervisor or Leader
  • Providing internal and external guests with exceptional customer service
present
Detroit, MI
Banquet Porter / Barback
Detroit, MI
Morar-Hoeger
present
Detroit, MI
Banquet Porter / Barback
present
  • Educational Assistance
  • Newborn & Adopted Child Leave
  • Sonesta Hotels & Other Outlets Discounts
  • Employee Activities & Events
  • Employee Referral Program
  • Spousal & Domestic Partner Leave
  • Employee Recognition Programs
Education Education
Bachelor’s Degree in Professionalism
Bachelor’s Degree in Professionalism
University of Delaware
Bachelor’s Degree in Professionalism
Skills Skills
  • Having a good sense of balance and stability, ability to lift and carry bus pans frequently weighing up to 25 pounds
  • Motor Vehicle Records, if applicable (for applicable positions that drive company vehicles)
  • Ability to grasp, lift and/or carry, or otherwise move or push goods on a hand cart/truck weighing a maximum of 500 lbs
  • Attention to detail and organizational skills are of utmost importance, as well as the ability to multitask
  • Has planning and organizational ability
  • Medium physical work: able to exert up to 50 lbs. of force occasionally, 30 lbs of force frequently. Work performed mainly standing and walking. Includes bending, carrying lifting, pushing and pulling
  • Able to work flexible, sometimes long hours
  • Ability to understand verbal and written English sufficient to understand verbal job requests from supervisor and guests
  • Strong Oral and written communication skills
  • Demonstrates team work; is dependable and productive
Create a Resume in Minutes
1

Banquet Porter Resume Examples & Samples

  • Maintain the cleanliness of banquet rooms, hallways, storage and service areas
  • Lift and store tables, chairs and staging efficiently and safely
  • Set-up, maintain and break down banquet\meeting rooms
  • Follow directions from banquet event orders for assigned banquet\meetings
  • Report needed repairs of unsafe equipment and\or conditions
  • Follow outlet policies, procedures and service standards
2

Banquet Porter Resume Examples & Samples

  • Table and room preparations
  • Maintaining adequate supplies and/or equipment and assisting Kitchen and service staff
  • Previous experience performing physically demanding work load
  • Previous experience in a customer service-related position
  • "Serving It Right" and “Food Safe” certification
  • Fluency in the English language; both written and verbal
  • Excellent organizational skills and the capability of working well with minimal supervision
  • A high level of responsibility and commitment
  • A strong commitment to team work and exceeding guests' expectations
  • Impeccable grooming and presentation
3

Banquet Porter Resume Examples & Samples

  • Knowledge in food preparation, handling techniques, food service, and alcohol mixing methods
  • Know what menu is comprised of, as well as how meals should look
  • Having a good sense of balance and stability, ability to lift and carry bus pans frequently weighing up to 25 pounds
  • Attention to detail and organizational skills are of utmost importance, as well as the ability to multitask
  • Excellent communication skills and maintaining a constant degree of professionalism is required
4

Banquet Porter Resume Examples & Samples

  • Follow Banquet policies, procedures and service standards
  • Conduct self in a professional manner at all time, ensuring a well groomed appearance and a clean uniform
  • Communicates with authorized personnel by using radio
  • Able to assist servers to clear rooms, pull alto shams and other duties as assigned
  • Must possess a valid Class 5 full provincial driver’s license and should be able to provide satisfactory safe driving record (Driver’s Abstract)
5

Banquet Porter Resume Examples & Samples

  • Must arrange all equipment storage areas neatly, inventoried and organized at all times
  • Tracks upcoming events and banquets
  • Indiana ABC Permit (Liquor License) required
6

Banquet Porter Resume Examples & Samples

  • Breaks down all meeting rooms where meetings have concluded and returns items to storage closet so the room will be available to be reset for the next function
  • Sets up all meeting rooms to the specifications of the guest. This includes considerable physical activity in transporting awkward and heavy materials weighing up to 50 lbs. such as staging, tables, chairs, dance floors, etc., from storage area to meeting rooms
  • Communicates with supervisor verbally and through written communication throughout the shift to ensure proper notification and follow through of assigned tasks
  • Supplies and replenishes meeting rooms with clean glasses and fresh water in a prompt and courteous manner
  • Maintains established cleaning schedule of meeting rooms and ballrooms so the rooms stay presentable at all times
  • Knowledge of various types of equipment and set up styles used in the meeting rooms. For example: different table types (round, schoolroom, etc.,)
  • Ability to understand verbal and written English sufficient to understand verbal job requests from supervisor and guests
  • Ability to lift and move multiple tables and chairs and podiums weighing up to 50 lbs. through a crowded room. This position requires considerable physical activity on a continuous basis throughout the shift for room set up and break down
  • Ability to grasp, lift and/or carry, or otherwise move or push goods on a hand cart/truck weighing a maximum of 500 lbs
  • Basic knowledge of Meeting Rooms Set up, service standards, guest relations and etiquette
  • Knowledge of appropriate table settings and service ware
  • Must posses strong organizational skills
  • Ability to work in outdoor areas
  • Be familiar with all events happening at the hotel
  • Ability to perform under pressure effectively for extensive periods of time while maintaining professionalism
7

Banquet Porter Resume Examples & Samples

  • Preparing and organizing set-ups for upcoming banquet events
  • Setting up banquet functions and conference rooms as specified by meeting organizers
  • Providing exceptional service to all guests in a variety of settings including plated and buffet banquets for breakfasts, lunch and dinners, working lunches, coffee breaks, cocktail receptions, formal evening events and off-site catering events
  • Offering high-level of product knowledge and follow-up on all guest enquiries
  • Tear-down and clean-up following banquet functions/conference rooms
  • Providing internal and external guests with exceptional customer service
  • Must have Pro-Serve certification
  • Previous experience in formal banquet or catering environments
  • Must be very personable with a great attitude, physically fit and a high energy level
  • Some heavy lifting is required - ex. loaded trays, chaffing dishes
  • Strong communication skills are essential
  • Must be very reliable with flexibility to work a variety of shifts
  • Teamwork is essential in building trust through integrity and hard-work
  • Variety of food & beverage experience is a definite asset
  • Commitment to Health & Safety and dedication to maintaining a safe work environment
  • Exceptional guest service must come naturally
  • Must be available for a variety of shifts including early mornings and late nights with flexibility in days off
8

Banquet Porter Resume Examples & Samples

  • Set or pre-set tables in banquet room as assigned
  • Serve meals to patrons according to established rules of etiquette
  • Observe guests to fulfill any additional requests
  • Maintain the cleanliness of banquet areas
  • Review, comply with, and promote the company's Affirmative Action Plans for minorities, women, veterans and persons with disabilities
  • Health Card
9

Banquet Porter / Barback Resume Examples & Samples

  • Understand guest needs and set up requirements
  • Ability to prioritize, organize and follow through
  • Ability to focus attention to detail
  • Ability to adhere to timeliness in completion of set-ups
  • Ability to adapt to priority changes of work flow or requirements
  • Ability to perform job functions with minimal supervision
  • Ability to work cohesively with other departments and coworkers as a part of a team
  • Complete knowledge of: daily scheduled group functions, times, locations, amount of people; location of all hotel function space and room names; all styles of meeting and banquet room settings; correct maintenance and use of equipment; all departmental/hotel policies and procedures; all safety guidelines
  • Use correct cleaning chemicals for designated items, according to OSHA regulations and hotel requirements
  • Review assignment sheets with supervisor; update completed assignments Check with Supervisor throughout shift for additional assignments
  • Organize work duties priorities
  • Stock and organize supply carts with designated materials and equipment. Transport to assigned function area
  • Inspect set rooms for cleanliness and agreement to group requirements; rectify any deficiencies
  • Inspect cleanliness and working conditions of all equipment and supplies to be set up in the function area; rectify any deficiencies
  • Employee Recognition Programs
  • Employee Activities & Events
10

Banquet Porter Ng Resume Examples & Samples

  • Responsible for the set-up and breakdown of the meeting rooms and any room used for group meetings or any catered event
  • Responsible for the linen used in this department
  • Must be able to obtain and maintain all appropriate licenses / certifications per Federal, State, and Gaming regulations
11

Banquet Porter Resume Examples & Samples

  • Communicates effectively and genuinely with guests, team members and other departments
  • Maintains a friendly and caring demeanor at all times in a fast paced environment
  • Able to find guest centric solutions. (Hugs the guest)
  • Resolves guest complaints to the satisfaction of the customer by being guest centric, friendly and caring. Communicate to Management any problem, complaint or unhappy guest
  • Is intuitive to guest needs, anticipates needs in job performance, being proactive instead of reactive
  • Stays current with developments in the hotel by reviewing the James Report each shift
  • Has knowledge of and assists in all emergency procedures as required
  • Attends all mandatory meetings and training classes
  • Properly cleans and sets meeting rooms and event functions following specifications on BEO’s or as given by banquet management. This includes setting all necessary furniture, using correct linen on tables, setting banquet chairs, adding a standard room set when necessary, cleaning and vacuuming the room
  • Cleans all meeting and event rooms and public spaces on the banquet floor(s). This includes proper furniture placement, furniture cleanliness, cleaning of all walls, windows, window sills, doors, light fixtures, vents, radiator covers, and vacuuming and cleaning floors
  • Is able to handle proper care, movement, storage of all equipment such as tables, chairs, risers, dance floor, linen, and table skirts is required
  • Is able to maintain proper control and storage of meeting room supplies such as linen, pads, pens, mixed nuts, etc
  • Will service every meeting room by emptying trash, removing dirty plates and glassware, linens, and replace as necessary. Replenish water requirements as specified or requested
  • Keeps service corridors, pre-function space and storage areas clean, organized, and unobstructed on a continual basis
  • Locates and delivers meeting and convention materials to designated location for guests
  • Will retrieve and store all deliveries for the banquet department including, bottled waters, sodas, snacks, linen, props, cased wares such as beverage napkins and candles, liquor, beer, wine, and any other delivery for the banquet department
  • Performs pre- and post shift side work; set-up, condiments, etc
  • Polishes glassware and silverware
  • Keeps work area clean and organized
  • Any and all other duties deemed necessary by a member of management
  • Be involved in departmental meetings and committees
  • Shows initiative and anticipates needs in job performance
  • Strong Oral and written communication skills
  • Demonstrates team work; is dependable and productive
  • Professionally deals with situations and people, having conflict solution skills
  • Maintains a professional stylish image at all times within the company appearance standards
  • Is Guest Centric oriented
  • Follows appropriate policies and procedures while constantly striving to improve standards
  • Maintains compliance with brand standards and programs
  • Ability to stand during the entire shift
  • Has planning and organizational ability
  • Will be required to work in fast paced, stressful environment
  • Able to work flexible, sometimes long hours
  • Effectively manages time
  • Medium physical work: able to exert up to 50 lbs. of force occasionally, 30 lbs of force frequently. Work performed mainly standing and walking. Includes bending, carrying lifting, pushing and pulling
  • High School Diploma and/or College or equivalent
  • Read, write and speak English fluently
12

Banquet Porter Resume Examples & Samples

  • Maintains one or more assigned areas in the front of house, back of house, or immediate area outside casino
  • Performs all phases of light duty cleaning including sweeping, wiping, mopping, vacuuming, gum removal, emptying trash receptacles, cleaning sand urns, spot cleaning of glass, mirrors and carpeting as directed
  • Responsible for emergency clean up in assigned sections
  • Performs snow removal duties as assigned by Shift Supervisor or Leader
  • This position spends majority of shift in a working environment that is subject to varying levels of crowds, noise, and smoke, the severity of which depends upon customer volume
  • This position uses various cleaning chemicals; proper safety precautions are taken
  • This position occasionally works outside and is subject to all weather conditions; proper clothing is provided
  • Ability to inspect and clean all areas of responsibility
  • Ability to effectively and efficiently move around all work areas
  • This position is physical in nature and requires complete physical mobility including but not limited to climbing and carrying, lifting, and pushing/pulling up to 50 pounds so as to be able to reach all areas in need of cleaning, and transport all necessary supplies around the workplace
  • Basic communication skills