Analytics & Reporting Manager Resume Samples

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L Kshlerin

Lonny

Kshlerin

718 Sanford Drive

Phoenix

+1 (555) 153 2592

718 Sanford Drive

Phoenix

Phone

p +1 (555) 153 2592

Experience Experience

Boston, MA

Analytics & Reporting Manager

Boston, MA

Botsford-Carroll

Boston, MA

Analytics & Reporting Manager

Provides management with the data and analysis necessary to support the development of key business strategies
Creates an environment which encourages people to think, behave, take action and control work and make decisions autonomously to attain clear goals
Works in partnership with P/C Operations to disseminate management reporting and analytics
Work according to DVC Business Priorities as set by DVC Business Planning & Integration team (DVC P & I)
Review data models and queries while performing weekly and ad hoc data analysis to keep the nerve center of our operations engine running at full speed
Continually improve and automate our methods for gathering data and incorporating it into real-time models, analysis, and actions
Coach, lead, and develop a small team of analysts

Philadelphia, PA

Business Analytics & Reporting Manager

Philadelphia, PA

Kilback, Price and Hahn

Philadelphia, PA

Business Analytics & Reporting Manager

Maintain and manage reporting platform ensuring reports developed and distributed on time
Manage, develop, train and motivate associates to achieve company, team and individual goals
Develop and maintain key performance indicators from an Enterprise wide perspective
Evaluate reports and make recommendations to management on key business initiatives
Organize and develop industry benchmark statistics to drive efficiency targets for the company
Manage the SAP Business Objects relationship including ongoing contract negotiations, pricing, compliance, system access, version maintenance, and system upgrade
Lead strategy development and group-by-group execution of core metrics programs across supported business. Team responsibilities include

present

Chicago, IL

Strategy Analytics & Reporting Manager

Chicago, IL

Dickens-Lehner

present

Chicago, IL

Strategy Analytics & Reporting Manager

present

Contributes to the formulation of the overall management strategy of Finance Operations
Oversees escalations from internal & external customers responding to customer inquiries, ensuring timely issue and error resolution
Responds to customer feedback, survey results and makes any improvements/corrections as necessary
Identifies and drives improvement opportunities and collaborates across organizations to ensure improvement opportunities are implemented
Ensure adherence to financial policies to ensure effective controls exist to safeguard company assets
Ensure compliance with internal policies and controls and with external regulations
Manages and leads a team of supervisors assigned to a specific work stream or function to deliver finance and/or transaction processing services

Education Education

Bachelor’s Degree in Business

DePaul University

Bachelor’s Degree in Business

Skills Skills

Strong Powerpoint and Excel skills, inlcuding Macros, V-Look Ups, and Pivot Tables
Excellent analytical skills
3+ years professional experience
Effectively communicate insights from and be able to tell a story around data
Work with senior leaders at the COEs and business partners to understand the “Why?” in addition to the “What?” behind Uber’s biggest customer support challenges
Continuously develop improvements to the major periodic reports with the goal of increasing production efficiency and improving usability
Extensive knowledge of banking products and services. Strong understanding of the U.S. banking industry dynamics, fraud principals, bank financial reporting, and banking-oriented research sources
Excellent analytical, communicational and problem-solving abilities
Python, R proficiency
Collaborates with various Business Partners to evaluate revenue opportunities, including potential acquisitions, and cost efficiencies

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Business Analytics & Reporting Manager Resume Examples & Samples

Provide dedicated analytical & reporting support for CTL Operations leaders, focusing on initiatives that will enable improvements in planning, efficiency, controls, and the client experience
Develop a deep understanding of systems and processes in order to extract insights from existing data while identifying and recommending IT enhancements to improve data quality; continue design & development of a core metrics data mart
Lead strategy development and group-by-group execution of core metrics programs across supported business. Team responsibilities include
10 years of total experience within MIS/Analytics, Finance, Operations Management roles. Must have 2-4 years of experience leading teams of exempt analyst functions. The ideal candidate will have a unique mix of strong technical and business management skills
Proven experience delivering timely, high quality, senior manager-level reporting and analysis from diverse, complex data sources. Attention to detail a must with focus on executive quality presentation
Demonstrated team building and talent development experience
Excellent communication, project management, and client partnership ability
Advanced-level ability expected in all MS Office tools (Excel, Pivot Tables, Access, VBA, PowerPoint) and in SQL query development
Experience developing complex business analysis models, preferably in support of volume capacity and forecasting initiatives § Demonstrated knowledge of data warehousing concepts and exposure to one or more Business Intelligence toolsets and database platforms: SQL Server Reporting Services (SSRS), Tableau , Analysis Services (SSAS), Qlikview, Business Objects, SAS, Crystal, R, SQL/Oracle/Teradata, etc

Analytics & Reporting Manager Resume Examples & Samples

3+ years professional experience
BA Accounting / Finance
Strong Powerpoint and Excel skills, inlcuding Macros, V-Look Ups, and Pivot Tables
Prior Budgeting/Forecasting/Planning and Management Reporting experience
FPA from retail or consumer products background

Marketing Analytics & Reporting Manager Resume Examples & Samples

Provide leadership to a BI team with full-time employees and contractors
Ensure that all BI deliverables are accurate and delivered in a timely manner
Publish a roadmap for enhancing the BI platform that balances technical and business mandates
Continually evaluate and develop improvements to reports with the goal of increasing production efficiency and user adoption
10+ years of professional experience around databases (ETL, BI, Analyst, Technical Manager, etc)
5+ years of experience with Business Intelligence tools (Tableau, MicroStrategy, etc)
3+ years of experience with statistical modeling (SPSS, SAS, R, etc)
Excellent experience with customer, marketing, and campaign attribution metrics
Excellent SQL skills
Strong understanding of the U.S. banking industry, products and services
Good experience within agile development, self-service / ad-hoc reporting environments
Experience with Tableau, SPSS, Teradata, Metric Insights a plus

In Business Controls Analytics & Reporting Manager Resume Examples & Samples

Risk identification, measurement, assessment, reporting
Issue remediation and tracking, as well as significant event ‘deep dive’ review
Product development risk assessment and management
Policy implementation and adherence, including Compliance and AML related
Benchmarking versus best practices
Targeted review of potential problem areas
Coordinate key cross-business control reviews and remediation
Roll out best practice risk management methodologies across all business units, including assessing issues emerging in other countries and co-ordinating validations in local business
Assist and support specific business units In Business Controls functions where a need is identified (e.g. support where a staff gap exits due to resignation of a critical role)
Support IBC Head in overall line 1 governance, including dashboard development, senior presentations, tracking of ‘Corrective Action Plans&#8217
Coordinate ongoing Consumer wide exception escalation and follow-up (e.g. gaps to mandatory training, mandatory absence)
10+ years financial services industry experience
5+ years experience in risk, controls, audit, process related fields
Sound background in Consumer bank products
Highly organised, employing project management methodologies
Sound understanding of the regulatory framework surrounding consumer banking products
Relationships - able to build rapport with key business stakeholders, ensuring open information flow; be sought out as an expert and constructive advice giver
Leadership and Management – develop and communicate strategies to achieve required business practice standards
Proactive – challenge status quo, look for gaps or improvements in current business practices, anticipate change and act to ensure business readiness
Innovation – Look for business oriented solutions, whilst ensuring coverage of regulatory and policy standards and engaging with stakeholders
Strong understanding of operational risk concepts and control
Strong understanding of retail financial product risk
Strong Microsoft Office (Word ,Excel/PowerPoint) skills
Strong understanding of retail banking products and processes
Influencing and negotiating
Tertiary education
Relevant professional qualifications

Marketing Analytics & Reporting Manager Resume Examples & Samples

Deftly produce weekly/monthly/quarterly dashboards that track key marketing metrics and keep the larger organization up-to-date with marketing performance and trends
Create and carry out monthly cohort reports by channel and expertly pick out key insights that’ll help boost engagement and repeat behavior
Own/manage our marketing channel forecasting model; carefully calibrate forecast based on trends and business priorities and help develop marketing forecasts for 2016 and beyond
Amp up the marketing team’s understanding of how various channels interact, ensuring they have a good grasp on channel attribution and value
Join forces with the analytics team to develop and maintain a deep understanding of our customer base
Awe us with your recommendations for marketing strategies in re-target selection, timing, offer testing, frequency, etc
Impress the team with your Tableau, Omniture Site Catalyst, Google Analytics, and other internal analytics experience, while advising on how they can get the most out of their programs using data
Immerse yourself in key paths, site flows, and purchase funnel analysis to identify quick wins that will improve conversion
Ad hoc analyses and support on promotional forecasting, testing readouts, creative performance evaluations, etc

Business Management Analytics Reporting Manager Resume Examples & Samples

Work collaboratively with key stakeholders and end-users (e.g. Product, Finance, IT, and field management) to understand and define business performance metric. Ensure all metrics are properly integrated into end-user reporting solutions
Produce, compile and distribute sales, production, pipeline, asset and management reports for senior management
Produce on-going and ad hoc analytics to support sales organization in understanding the growth and performance of the business and identifying potential performance improvement opportunities
Ability to take complex tables and data and turn them into simple and easy-to-understand presentations based on the business unit request
Minimum of 3-5 years’ experience in data analytics/reporting/metrics preferably within a private bank or retail bank
Proven people and project management skills, ability to successfully multitask projects
Advanced MS Excel, Access and PowerPoint skills
Experience with SQL and a solid understanding of multi-dimensional and relational database data organization concepts
Detail-oriented yet able to focus on the bigger-picture business unit objectives
Capable of handling complex problems independently on a daily basis. Ability to address critical issues independently and escalate to management when appropriate
Excellent verbal and written communication skills and proven ability to interact with senior leadership
Quant and/or programming experience are a plus
High levels of interest and proficiency in working with large and disparate data & sources

HR Analytics & Reporting Manager Resume Examples & Samples

Analysing data to deliver business insights across our organisation globally
Working with stakeholders at all levels, to understand requirements and present meaningful findings
Continuous improvements of our analytic capabilities to meet business needs
Working closely with a small team across regions to ensure they deliver to tight deadlines and deal with competing priorities
Working knowledge of SAP Business Objects
Advanced analytical and numeric skills
Ability to view the bigger picture and to think outside the box
Experience in designing and implementing best practice business intelligence frameworks

Analytics & Reporting Manager Resume Examples & Samples

Develops complex financial and business models used to analyze transactions and operations. Collaborates with various Business Partners to evaluate enhancement opportunities, including fraud prevention, and operational cost efficiencies
Manages and coordinates the delivery of Business Line reporting (e.g. business line reviews, periodic financial summaries, etc.) to Senior Management on a scheduled basis. Understands, and is able to draw from, both financial and non-financial data sources to provide a comprehensive presentation of business performance and trends
Develops and communicates an effective methodology for establishing goals for key business metric categories, as well as related measurement and reporting of KRIs and KPIs
Provides analytical support of service results, including process improvement analysis. Conducts analysis and performance measurement to support strategic initiatives
Manages periodic group reporting projects such as benchmarking, operating plan updates, tracking/summarizing fraud trends, etc
Collaborates with various partners to identify and prioritize topics to investigate to determine data required to analyze the topic, build predictive and link analysis models, develops insights and implications
Manages special/short-term/ad-hoc projects with minimal management guidance
10-12 years of functional/professional experience
3-5 years of supervisory or managerial experience
Extensive knowledge of banking products and services. Strong understanding of the U.S. banking industry dynamics, fraud principals, bank financial reporting, and banking-oriented research sources
Excellent analytical, communicational and problem-solving abilities
Data Analysis and/or Database skills

Business Analytics & Reporting Manager Resume Examples & Samples

Responsible for developing and executing strategy to aggregate key data elements from disparate sources to enable a centralized view on branch staffing and service levels
Partner with leadership to develop new business analytics tools, providing unprecedented visibility to branch operations and their linkage to customer service levels
Maintain and manage reporting platform ensuring reports developed and distributed on time
Staff and lead team to ensure high degree of data quality and accuracy on all reports
Ability to analyze, interpret and translate metric performance across functions and across different lines of business
Possess strong interpersonal skills for partnering with various levels of the organization and influencing results
Advanced Mathematical Abilities: Proven ability to apply advanced mathematical concepts and develop simulation models to provide improved analytical insights to service based operations
Data Design: Experience developing data maps and evaluating data structures to develop efficient design frameworks
Data Acquisition: 2 to 4 years of database experience with advanced SAS/SQL skills; experience researching and manipulating complex and large data sets
Report Development: Extensive experience building superior analytical and reporting tools and dashboards using data visualization, such as Tableau/Qlikview
Operational Acumen: Past experience (educational or professional) in operations research a plus
Analytical Rigor: Ideal candidate would be an analytical thinker with superior data analysis skills; synthesizing information across multiple platforms, systems, and organizations
Communication: Ideal candidate would be able to develop and deliver concise presentations that clearly articulate challenges, actions and results for complex matters - creating clarity and a bias for action with key stakeholders. Ideal candidate would be able crisply synthesize data into actionable insights for executive leadership
Intellectually Curious Self Starter: Must be able to operate in a self directed manner with little direction; must have a strong desire to take the initiative to deliver superior results
BS in Computer Science or related discipline required
Minimum of five years of direct experience with database and reporting tool development

Business Analytics & Reporting Manager Resume Examples & Samples

Plan, organize, and control the business analytics functions for CFS and distribution of information across the platform and to external parties as needed
Develop and maintain key performance indicators from an Enterprise wide perspective
Organize and develop industry benchmark statistics to drive efficiency targets for the company
Evaluate and analyze complex data and information to produce business insights which provide senior management with a better understanding of key business challenges, issues, risks and related impacts to key performance and risk indicators
Manage the SAP Business Objects relationship including ongoing contract negotiations, pricing, compliance, system access, version maintenance, and system upgrade
Evaluate reports and make recommendations to management on key business initiatives
Validate business logic, and establish and document accurate sources of data
Identify key metrics and build executive level dashboard reporting to track progress of the business and its highest priority initiatives
Prioritize reporting needs and focus efforts on immediate business needs identified by management
Manage, coordinate and complete the Companies external industry surveys
Determine existing information availability and design reporting around data and systems limitations
Perform analytical deep-dives to identify problems, opportunities and specific actions required
Initiate, plan, organize and execute planned and unplanned projects in a timely manner
Manage the department’s SharePoint site to effectively and efficiently distribute information to all levels throughout the organization
Establish reporting and analytics with drill down capabilities to provide management with a clear understanding of root causes and allow for timely and accurate decision making
Provide support to management on an on-going basis with insightful and relevant information critical in the appraisal of business performance and growth opportunities
Build and maintain working relationships with all levels of associates at CUSA, CSA, and within CFS
Manage, develop, train and motivate associates to achieve company, team and individual goals
Providing associates timely, candid and constructive performance feedback; developing associates to their fullest potential to enhance career growth; recognizing and rewarding associates for accomplishments
Mentors and leads direct reports to facilitate career growth
Provide excellent customer service to both internal and external customers with a focus on building customer loyalty
8-10 years business reporting and analytics experience
5+ years financial services experience preferred (Leasing experience strongly preferred)
SAP Business Objects experience required
Financial modeling experience preferred
Comprehensive knowledge of databases, analytics, and data modeling required
Advanced MS office skills, particularly excel and PowerPoint
Desire to meet the needs of internal and external customers
Ability to manage and prioritize workload
Excellent computer and spreadsheet skills
Positive, team player attitude

Analytics & Reporting Manager Resume Examples & Samples

2-4 years of investment banking / consulting / business intelligence / strategy or related experience; some high-growth operations or startup experience is strongly preferred
Experience managing others
Exceptional Excel / data management skills

Strategy Analytics & Reporting Manager Resume Examples & Samples

Contributes to the formulation of the overall management strategy of Finance Operations
Assess service delivery and validate that performance metrics are met as applicable. Additionally, validate that Service Level Agreements are aligned with organizational goals and objectives. As the primary point of contact, provide direction and policy interpretation to third party service providers as needed
Oversees escalations from internal & external customers responding to customer inquiries, ensuring timely issue and error resolution
Responds to customer feedback, survey results and makes any improvements/corrections as necessary
Identifies and drives improvement opportunities and collaborates across organizations to ensure improvement opportunities are implemented
Ensure adherence to financial policies to ensure effective controls exist to safeguard company assets
Continuously evaluate the internal control environment, maintains appropriate documentation and practices in accordance with Generally Accepted Accounting Principles, company policies and standardized procedures
Ensure compliance with internal policies and controls and with external regulations
Manages and leads a team of supervisors assigned to a specific work stream or function to deliver finance and/or transaction processing services
Plans and structures work activities and sets deadlines for their team. Subsequently monitors their team's progress and responsible for the results of team activities
Provides guidance and mentorship to team members for recruiting, staffing and professional development as needed
Coordinates required internal reporting as it relates to specific work streams
Responsible for developing the departmental budget and determines acceptable staffing levels, establishing departmental budgets, etc., as required by the departmental budget
Analyze daily collection action volumes to identify potential issues and opportunities (ex: Notices, SNP, Restore, and Term). Investigate issues in trended operational data, find problems, get the right parties involved in fixing, and track to resolution
Provide single point of contact into CFS for external organizations. Manage all data request (legal, regulatory, misc.). Manage communication of issues and trends with executives and various National & Regional Sales Support Teams
Analyze all aspects of data identifying inherent risk and making strategic decisions concerning the scope of work to be performed based on those risks
Drive automation of controls to improve financial performance, repair controls that are not functioning as intended, and enhance existing controls that address deficiencies in the strategy
Lead and/or participate in various national and cross-channel initiatives, particularly to ensure adequate integration of controls into existing and newly-created systems
Manage frequent, ad hoc requests from various channel, regional and Area leadership teams regarding forecast, analysis and budget
Facilitate the compilation and documentation of requirements for projects requiring IT development
Identify end to end testing requirements, test plans, testing timeframes and involvement of critical stakeholders. Conducts regression testing to ensure coding does not offset existing functionality
Interfaces with multiple IT teams to communicate requirements and answer issues logged against the project prior to coding and development
Ensure projects are delivered on time, maintain integrity of project scope and ensure projects stays within budget
Accountability for the identification of end-to-end user acceptance testing of new code prior to deployment; performs validation of code in production; identifies issues and works with IT to resolve
Communication of project and the expected impact to existing processes to field and upper management throughout the course of the project timeline
Ensure accurate preparation of Non Pay Termination forecasts (daily, weekly, monthly, rolling 12 month) and track all associated performance metrics for strategic products within both the Wireless and Wireline business units to assist in achieving targets

Analytics & Reporting Manager Resume Examples & Samples

Produce accurate Sales pay and performance reports (conduct audits as necessary)
Lead and inspire a team of report analysts to deliver insightful BI and reports
Partner with DVC department leaders to develop, deliver and present actionable analytics and reports
Respond to “service requests” submitted by business leaders that include tasks related to developing analytic solutions, report writing, ad hoc data pulls, system sustainment and troubleshooting
Work according to DVC Business Priorities as set by DVC Business Planning & Integration team (DVC P & I)
Lead the Analytics and Reporting (ART) team to develop accurate reports and business analytics within the SQL Server Reporting Services (SSRS), Tableau and Analysis Services (SSAS) framework
Work with the DVC ETL (Extract, Transform, Load) Team to gather the necessary data for insightful reporting
Uphold SQL coding standards as set by ART
Uphold Report writing standards as set by ART
Share data development insights among peers and clients
Meet continuous improvement goals to improve efficiency, accuracy, organizational methodology and deliverable business insights
Minimum 2 years’ experience leading a staff
Proven experience maintaining relationships with internal and external partners
Proven understanding of analytics technology and methodology
Demonstrated strong analytical skills with a minimum of 5 years’ experience in data analysis
Proven understanding of Marketing, Sales and Finance processes
Proven experience developing and/or leading reporting solutions (e.g. SQL, SSRS, Tableau, SSAS, SAS, Cognos, Power Pivot, Business Objects, Oracle)
Demonstrated proficiency in Excel, Power Point, Key Note and Microsoft Office applications
5 years’ experience leading a staff
HTML, SQL, VB programming a plus
App development a plus

Analytics & Reporting Manager Resume Examples & Samples

Lead the development and management of all internal reporting containing critical operational, financial, quality, and compliance metrics needed to support SBU and/or corporate
Lead the development and management of all external reporting including those needed to monitor contractual obligations to any third party entity including Pharma, Health Plans, etc
Manage and support the end of month close process by supplying Finance with needed data for SBU's financial reports
Develop and deliver ad-hoc reports as needed; automate and improve existing reports and reporting capabilities
Acts as the primary focal point for both internal and external customers as to reporting development tasks. This includes estimates of feasibility, time and effort of tasks. This also includes providing updates to both the user community and necessary staff. This person also monitors projects, determines potential problems and guides them to a successful completion

Analytics & Reporting Manager Resume Examples & Samples

Leads the development and management of all internal reporting containing critical operational, financial, quality, and compliance metrics needed to support SBU and/or corporate
Leads the development and management of all external reporting and data requests to the Department including those needed to monitor contractual obligations. Ensures the integrity of all data provided to the Department, including Outgoing File Feeds, and immediately and consistently correct all data errors or data gaps identified by either the ASO or the Department
Provides the Department with direct access to the System to obtain raw data related to ASO services, in a format specified by the Department, upon the request of the Department and at no additional charge (i.e. no charge per data request)
In collaboration with the Department, constructs required utilization-based performance measures and produces a series of reports on mental health and substance abuse service utilization including service recipient profiles identifying essential demographic information with a separate high utilizer profile, provider profiles identifying number of authorizations and denials for each service, number of grievances, number of appeals, average length of stay, readmissions and other information as appropriate, complaints, telephone response report, and other quality reports
Works with the Department on requests for information to define the data needed, establishes timeframes for its production, and develops formats for reporting the data so that it is user-friendly and actionable. Partners with the Department to design reports that will be produced on a regular basis for the Department use, and acts as the point of contact for ongoing reports to the Department
Develops and delivers ad-hoc reports as needed; automates and improves existing reports and reporting capabilities. Provides estimates of feasibility, time and effort of tasks and updates to both the user community and necessary staff; monitors projects, determines potential problems and guides them to a successful completion
5+ years of IT related experience required

Sales Analytics & Reporting Manager Resume Examples & Samples

Enabling a more data driven sales agenda within field sales
Rolling out our mobile BI app and reporting tool to new markets in Asia and Eastern Europe as well as continue the development, use and support of the tools to existing markets across Europe and the US
Facilitating the development and use of execution trackers of promotional activities across retailers
Deliver consultancy on how the business units can improve their use of field sales resources
A master’s degree in Business Administration or similar plus experience from FMCG business or consultancy, where you have worked in cross-functional project teams
Experience working with larger CRM solutions and analytical BI tools that has given you solid understanding of IT from a business perspective
Experience within sales development, or alternatively experience from an account management/field sales management role and a desire to work in an internal consultancy function
Flexibility to travel 20-30 days a year

Risk Analytics & Reporting Manager Resume Examples & Samples

Coordinate and administer assignments, monitor team progress and manage budgets and schedules Assess risks, document processes and test/review technology controls. Design analytics frameworks to monitor and enhance technology controls and mitigate risk. Lead high-level technical support to business teams
Conduct research and analyses on highly-complex issues; devise creative and effective solutions. Monitor changes in the industry to facilitate timely updating of technology controls monitoring/testing and the identification of emerging risks
Monitor and report any identified control design, effectiveness deficiencies and remediation efforts in an effective and timely manner to management. Administer monthly and quarterly reviews of risk profiling/monitoring tools. Review reports of control failures and design gaps
Promote awareness of Risk & Controls Technology Monitoring as well as train the business units, as needed. Represent the unit as a subject matter specialist or resource to cross-functional project or coordinating teams
Provide direct oversight of Risk Analytics & Reporting Analysts and Senior Analysts. Establish policies and procedures to guide the Risk Analytics & Reporting staff and facilitate consistent, high quality outcomes and deliverables
Share knowledge and develop staff capabilities to strengthen understanding of changing industry, business and regulatory issues and Risk Analytics & Reporting best practices. Communicate team and organizational objectives; inspire and motivate team members to achieve results
Serve as primary point of contact for clients and business partners; assume overall responsibility for relationship management for specific business areas
Work in partnership with business leaders to strengthen governance, risk and control environments by anticipating issues, providing advice and sharing Risk Analytics & Reporting knowledge and best practices
7 to 10 years of relevant experience
Strong analytical, technical and critical thinking skills as well as ability to communicate such information to all levels of audiences using varying communication and story-telling approaches
Previous managerial experience, share knowledge and develop staff to increase their analytical, technical and soft skills based on own skillsets and experiences
Extensive experience using Business Objects, R, Python, Java, JavaScript, Perl, Shell, SQL, Neo4J, Scriptella to develop or configure models and execute ad-hoc or data-intensive tasks
Extensive experience using visualization software such as Tableau to clearly convey and communicate results
Ability to relate analytics findings to business risks and impacts in order to communicate and influence stakeholders to drive change toward improving our control environment
Continuous improvement mindset to identify gaps, expand analytics practices and enhance/simplify existing processes to help improve overall risk management practices
Ability to understand risks and controls within business processes for building analytics, develop scripts to generate desired outputs, monitor risk level and control health, validate results with customers, document methodology, and automate & operationalize execution
Troubleshoot problems, slowdowns or bottlenecks, implement fixes, and document measures taken to troubleshoot or other workarounds
Ability to profile data using analytics software and provide insight into trends, anomalies, and unusual activities that can be used to improve our control environment or suggest adaptions to operational risk methodologies based on empirical data
Strong interpersonal and communication skills to provide teams with insight into trends, anomalies, leading/lagging indicators and unusual activities that can be evidence of control gaps, data quality issues, lack of adequate monitoring, potential fraud, or process improvement opportunities
Project or product management experience in challenging and deadline-driven business environments to apply analytics solutions toward risk management goals within Operations & Technology contexts

Operational Risk Analytics & Reporting Manager Resume Examples & Samples

Enhancing the monitoring and reporting framework for Wealth Management
An undergraduate degree in business, finance or other related fields
8 to 10 years of experience in an Operational Risk, Business Analysis or Financial Control environment
Strong communication, analytic and management skills
Strong MS Office and reporting tools skills; Excel, Word, PowerPoint, experience with business intelligence and analytic tools
Ability to form influential partnerships with key stakeholders and clients

Analytics & Reporting Manager Resume Examples & Samples

Analyzes and proactively reports trends through the review of key operational performance measures, which includes assessments of opportunities for improvement, and working with business areas to achieve performance objectives and improve existing processes
Works in partnership with P/C Operations to disseminate management reporting and analytics
Fosters the highest level of commitment among our people through transparent communication about business challenges, successes and results
Creates an environment which encourages people to think, behave, take action and control work and make decisions autonomously to attain clear goals
Takes personal responsibility for making tough decisions, meeting commitments and ensuring expected results are achieved
5 or more years of experience using Business Intelligence reporting tools such as Focus/WebFocus, Tableau and Business Objects
Prior leadership experience
Proven communication, interpersonal, and collaboration skills, to work effectively with business partners
Strong understanding of revenue and profit measures for property and casualty insurance product
7 or more years of experience using Business Intelligence reporting tools
3 or more years of supervisory experience
Strong understanding of insurance operations, including actuarial, underwriting, claims, and billing & customer services

Analytics & Reporting Manager Property Casualty Claims Resume Examples & Samples

Provides management with the data and analysis necessary to support the development of key business strategies
Oversees the visualization and compilation of data from various relevant databases across the company and establishes controls to ensure accurate reporting
Works in partnership with Property/Casualty Operations to disseminate management reporting and analytics
Collaborates within the analytics community at COUNTRY to ensure methods are on par with industry best practices in data, visualization, and analytics
Education equivalent to graduation from college with relevant technical training and expertise (or the equivalent in related work experience)
3 or more years of experience with Microsoft Access and Excel
Possesses a strong fundamental understanding of property casualty insurance and operations, including Claims, Actuarial and Underwriting
Possesses strong supervisory and leadership skills, and exhibits ability to lead, facilitate and build teams
Proven ability to proactively recognize trends in data and provide insight to management
Proven ability to take complex data points and create consumable, easy-to-understand reports for the business at all levels (supervisors to executive management)
Advanced college degree in business, insurance, statistics, computer science (or the equivalent)
Detailed understanding of property casualty claims operations
Ability to utilize innovative and resourceful approach to recommend business practices and strategies. #LI-AH1