Vendor Relations Job Description
Vendor relations
provides advice and guidance to business partners and L&D teams as appropriate regarding vendor management best practices to effectively manage vendor agreements and relationships.
Vendor Relations Duties & Responsibilities
To write an effective vendor relations job description, begin by listing detailed duties, responsibilities and expectations. We have included vendor relations job description templates that you can modify and use.
Sample responsibilities for this position include:
Develop metrics around vendor performance and develop SLAs and KPIs based on these metrics
Work with vendors to articulate and correct service failures or deficiencies
Responsible for the on-boarding process of vendors to the Vendor Website, and will deal directly with vendor questions concerning the website
Involved with the on-boarding process of Tradestone and the training of vendors
Will be the primary point of contact for vendors for Tradestone and website related questions
Responsible for thorough understanding of Tradestone, the Vendor Guidelines, and all compliance related requirements
Responsible for sending e-mail blasts to vendors as required
Proofreads and edit vendor communication drafts and final materials for appropriate and consistent format
Maintain records and filing systems
Provides administrative support, including answering calls from vendors, correspondence, faxing, copying, database maintenance, research via Internet and other resources
Vendor Relations Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Vendor Relations
List any licenses or certifications required by the position: CAPP
Education for Vendor Relations
Typically a job would require a certain level of education.
Employers hiring for the vendor relations job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Business, Education, Finance, Business/Administration, Management, Associates, Marketing, Accounting, Computer Science, Technical
Skills for Vendor Relations
Desired skills for vendor relations include:
Competition
Sales
Business development teams
Microsoft Office – specifically Excel
Subtitling
Audio
Biomedical market landscape
Call center management best practices
Excel
File-based delivery
Desired experience for vendor relations includes:
Maintains up-to-date mailing and contact lists
Responds to common inquiries or complaints from vendors and members of merchant community
Applies expert knowledge of company policy/procedures as appropriate in getting approvals and making requests
Perform analysis and identify abnormal trends related to functional area KPI’s and metrics including business cadences, staffing and capacity modeling, timeliness, accuracy, TFE and key risks
Proactively assess existing processing policies and procedures, training programs and skill sets to identify improvements
Interact externally to resolve issues effecting operations
Vendor Relations Examples
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Vendor Relations Job Description
Job Description Example
Our company is looking to fill the role of vendor relations. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for vendor relations
- Manage quarterly review sessions with Business Leads to determine plan of action to reduce compliance charges
- Coordination of vendor reviews with technology and/or business partners
- Ensure monitoring and enforcement of SLAs is occurring and that contracts are renewed proactively following the established procurement processes
- Effectively interact in a team environment with all levels, leadership, their peer group, and generate confidence and build trust
- The ability to build and develop business relationships at all levels within the entire Saks organization and outside with our vendors and other partners
- Able to think strategically, identify problems, develop practical solutions, and guide their implementation by partnering with peers and corporate business partners with Saks
- Ability to make sound business decisions and have a well thought out operational plan to deliver positive business results
- Consistently drive to exceed business goals and expectations in a positive and business professional manner
- Monitor the SLAs and metrics for all NPVs and surface failures to the vendor relationship leadership
- Collaborate with other members of the vendor relationship team to implement a long-term strategy to evolve the program, as the business needs change
Qualifications for vendor relations
- Take ownership in departmental operations
- Ongoing training of associates on production procedures and methods
- Assist on special projects, including in all other departments as needed
- Effectively interact in a team environment with all levels, management, their peer group, and generate confidence and build trust
- The ability to build and develop business relationships at multiple levels within the Saks organization and outside with our vendors and other EDI partners
- Need to sustain business relationships that foster open communication that are built on integrity, and mutual respect
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Vendor Relations Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of vendor relations. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for vendor relations
- Organize other NPV outreach efforts like NPV Of The Year awards, annual holiday gifts and celebrations of special achievement
- Maintain active database of NPV contacts and facilitate timely communications with the member companies
- Providing administrative support for Vendor Relations team as needed
- Support the creation and management of a Technology strategy framework that aligns with the business roadmap for Equity Markets
- Research and recommend technology best practices and application strategies that can be leveraged to help those respective business lines achieve their targeted goals
- Develop and implement distribution of annual vendor diversity letters and surveys
- Develop and manage vendor tracking system to measure and report on vendor rate response
- Utilize, report, and manage sensitive information as needed for SNI Affirmative Action Plan
- Oversee, implement, and support external relations initiatives with industry partners
- Lead planning meetings, programs and retreats for external affairs, senior management team and special events
Qualifications for vendor relations
- Ability to make sound business decisions to deliver positive business results
- 1-3 years of post-college business experience preferably in a retail environment
- Demonstrate solid understanding of EDI transaction sets
- Demonstrate understanding of UPC and EDI in an AS400 environment
- Working knowledge of IBM WebSphere Data Interchange translator
- Knowledge of GXS/Inovis Catalogue
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Vendor Relations Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of vendor relations. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for vendor relations
- Drive current Embase business holistically to meet or exceed monthly goals, through effective day-to-day operations
- Develop internal monthly management reports
- Develop and build quarterly vendor scorecards to help inform vendor strategies
- Analyze the macroeconomic environment (commodities prices, global geo-political situation, trade agreements, ) and make recommendations related to the global apparel supply chain
- Form strong relationships and communicate with US and international vendors
- Partner with a variety of cross-functional teams (Merchandising, Operations and Merchandise Planning) to define relevant metrics for vendor performance
- Prepare detailed analysis to support relationship and negotiation discussions with vendors
- Develop and manage processes to efficiently collect and analyze vendor data on an ongoing basis
- Identify opportunities and develop processes to automate the collection of vendor-related data
- Continuously seek ways to improve your role and enhance the way Vendor Relations contributes to the overall success of the business
Qualifications for vendor relations
- Demonstrate working knowledge of SharePoint
- Can demonstrate specific examples of leading a team and being an innovative leader
- History of making an impact and delivering superior results in both the short and long term
- An understanding of the RESL Broker Channel and the mortgage origination, adjudication, fulfillment, funding, and servicing processes
- A general understanding of Personal Banking Operations support processes and operating model
- Understanding of RESL credit policies and the credit quality review process
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Vendor Relations Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of vendor relations. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for vendor relations
- Maintain a strong rapport with the customer advocacy global service partners
- Monitors quality results for service operations of external vendors
- Develop quality programs to measured performance
- Act as single point of contact for service issues
- Manage a small team of quality review staff members
- Communicate quality results and service improvement plans to leaders
- Maintain service scorecards at various levels
- Performs vendor analysis and recommends vendor option selection to business management
- Uses analytical tools and methodologies to analyze data and identify process improvement opportunities related to vendor processes
- Develops process improvement solutions by weighing costs, benefits, and risks
Qualifications for vendor relations
- Excellent analytical skills in assessing risk, issues and challenging results
- 1-2 years of experience in retail, accounting or analytics
- Understanding of analytics, data, and reporting
- Strong team player with confident presence and excellent communication skills, capable of interacting with internal and external teams
- Bachelor’s Degree or higher in Accounting, Finance, Statistics, MIS or related business field
- Requires Eight (8) years of related and progressive experience as a Contract Administrator, Project Manager or comparable position
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Vendor Relations Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of vendor relations. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for vendor relations
- Regularly review and evaluate SLA to identify areas of improvement
- Oversee the accuracy and timeliness of all SLA reporting
- Provides escalation point for Divisions on SLA performance
- Reporting to a Director, oversees a team responsible for managing relationships with external vendors
- Translates senior management vision and develops unit vision, strategy, service levels, and business objectives
- Identifies training needs of end users and staff and develops and provides the necessary training to meet those needs
- Develops and negotiates very complex domestic and overseas vendor contracts, contract standards, and service level agreements that meet business needs
- Oversees the work of vendors across a segment of a business organization
- Directly manages the relationship with a Regional Service Center, responsible for monitoring performance, and identifying and resolving critical issues
- Assesses outsourcing and offshoring opportunities and assists in the creation of the strategy and execution of outsourced/offshored work
Qualifications for vendor relations
- Proven Project Management experience in managing large scale cross-functional projects
- Minimum of 5 - 8 years of experience required (OR)
- Must be able to work independently, in cross-functional groups, and handle multiple and competing priorities, responsibilities and deadlines simultaneously, with minimal direction
- Demonstrated ability to work collaboratively with various teams
- Proven track record building successful relationships and partnerships at all organizational levels, internally, externally, intra and interdepartmentally
- Must be able to meet tight deadlines, lead by example, and be willing and able to roll-up sleeves and dive into the details