Used Car Manager Job Description
Used Car Manager Duties & Responsibilities
To write an effective used car manager job description, begin by listing detailed duties, responsibilities and expectations. We have included used car manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Used Car Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Education for Used Car Manager
Typically a job would require a certain level of education.
Employers hiring for the used car manager job most commonly would prefer for their future employee to have a relevant degree such as Associate and High School Degree in Management, Education, Associates, Automotive, Communication, Business, Finance, Marketing, MBA, Accounting
Skills for Used Car Manager
Desired skills for used car manager include:
Desired experience for used car manager includes:
Used Car Manager Examples
Used Car Manager Job Description
- Prepare regional pipeline report for potential customers and update status regularly。
- Support on the implementation of Regional Fleet Sales & UC sales programs, monitor and maximize usage of them to improve quality and generate more fleet sales & UC sales
- Supprt Fleet KAM & UC AM for administration, reporting & consolidating, including local contracts quality & quantity checking, application of test drive cars & gifts , special case application, Complaints handling , dealer conference
- Provide consistent and systematic input on competitive actions in the marketplace
- Act as central interface to share information to Fleet KAM & UC AM
- In partnership with the Remarketing General Manager, the Manager, Used Car Delivery will actively train, coach, and develop the Delivery team
- Source, recruit, hire, and onboard top talent in order to achieve delivery goals
- Set clear team targets and individual goals
- Forecast goals and objectives for sales, gross and key expenses on a monthly and annual basis
- Operate within the assigned activity aiming to carry out all the necessary initiatives to ensure the achievement of the objectives set for the Used BU
- Prior new car manager experience a plus
- Must be able to create and maintain customer relationships
- Leadership - Provides vision and inspiration to peers and subordinates, Adaptive to change and leads change movements
- Ethics - Works ethically and with integrity
- Prior experience with secondary lending is a plus!
- Proven success in auto retail sales
Used Car Manager Job Description
- Manage any problems with dealers by contributing in finding the best solution that ensures the achievement of the objectives of both parties
- Constantly check the deviations from the objectives and plans any corrective actions
- Plan the own activity on the territory in total autonomy, finalizing it to achieve the assigned objectives
- Be always and constantly updated on the official NSC and Sales / remarketing department communications relating to marketing policies, renewal policy updates, update conditions for the assignment of remarketing vehicles
- Independently manage the dealers and definition of action plans aimed at achieving the assigned objectives
- Plan the own activities and corrective actions
- Define the own travel plan in line with the project needs and with the assigned objectives
- You will be passionate about providing exceptional levels of customer service to ensure our customers return again and again
- Proven sales background in the automotive industry
- You will ensure the dealerships is well presented
- Setting targets for your sales team
- At least 12 years of working experience (Automotive industry experience preferred)
- Keen understanding of used car software programs (vAuto, AAX)
Used Car Manager Job Description
- Ability to work a car deal from front to back with no mistakes
- Must be able to pass pre-employment requirements (Drug & Background)
- Understanding of fleet sales & Used Car sales concepts
- Dedicated, Self-organized
- Bachelor’s Degree or equivalent required, and 3-5 years work experience in retail or operations in a fast-paced environment
- Demonstrated self-starter who possesses exceptional time management skills and has great attention to detail
- Prior used car manager experience a plus
- You will already demonstrate a high level of professional acumen and have an outstanding work ethic
- Excellent communication skills are a necessity as you will captain your sales team to deliver outstanding results, support and manage them in the 360 degree delivery of the sale while maintaining a natural and knowledgeable approach to our customers
- Sales targets will be met and exceed monthly
- You thrive in a fast paced and every changing environment
- You will second face every customer to establish their wants and needs while building a rapport that will retain them to the brand and the business
Used Car Manager Job Description
- Efficient and timely management of the delivery and follow up process
- Sales experience in the automotive industry
- A sound, strategic approach with exceptional leadership and creativity in order to increase performance levels against KPIs
- Cost centre management experience
- The desire to achieve the highest standard of personalised customer care commensurate with the Mercedes-Benz brand
- Experience in sales, preferably in the automotive industry
- Experience running complex processes using Lean or other methodologies
- Regular feedback to your team
- A proven track record as a Car Sales Manager within a dealership
- Experience within a Business Manager role in a dealership
- Experience as a Business Manager or Sales Manager within a car dealership
- Maintain current knowledge and familiarity with new products, features, accessories, , and their benefits
Used Car Manager Job Description
- Proven track record as a competent Business Manager
- Ability to demonstrate excellent sales techniques
- Attaining and maintaining competence, within the regulatory scope documented in the FCA Insurance Mediation Manual including Treating Customers Fairly
- A team player, and a competent communicator
- Good credit history and of good repute
- Open minded, sympathy and communication skills
- Prior new car sales manager experience a preferred
- Ensuring clear and effective presentation of products and services appropriate to individual customer circumstances and requirements
- Responsible for maintaining good relations with all staff at the retail site
- Providing business reports to the management team
- In conjunction with the management team, developing marketing opportunities for financial services products
- Chairing on-site meetings related to financial services and related products