Trust Relationship Manager Job Description

Trust Relationship Manager Job Description

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Trust relationship manager provides coaching on trust and wealth services products and services to trust professionals, Private Wealth Consultants, Financial Planners, Investment Advisors and other distribution channels in BMOFG.

Trust Relationship Manager Duties & Responsibilities

To write an effective trust relationship manager job description, begin by listing detailed duties, responsibilities and expectations. We have included trust relationship manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Participate in community and business functions/groups to ensure a positive image for the bank within the region’s marketplace
Providing advice and consulting with clients concerning a broad range of financial planning areas including advanced estate and generation planning, retirement planning, investment management, risk management, charitable planning and risk management
Profiling existing customer base for additional financial service needs in order to identify cross-selling opportunities through referrals to internal partners within and/or outside of Private Client and Institutional Services
Reviewing and analyzing legal documents including revocable and irrevocable trusts, wills, real estate, agency agreements, and custody agreements to determine effective administration and compliance with documented provisions
Performing administrative duties of assigned accounts including reviewing client correspondence and processing requests for information, scheduling of appointments, entering memos on capital base, approving bills, processing discretionary payment requests, reviewing and coordinating investment cash flow needs with the investment officer
Ensuring compliance with policies and procedures related to all aspects of the position and keep informed of new legal, regulatory, and tax developments
The Personal Trust Relationship Manager can, independently or in collaboration with other partners, create and/or coordinate specific sales proposals to generate new business
Participate in project and working group committees within the organization in order to drive policy and procedural changes in order to improve risk mitigation and work flow efficiency
The PT Relationship Manager can, independently or in collaboration with other partners, create and/or coordinate specific sales proposals to generate new business
Provide quality service to account customers and beneficiaries in responding to more complex written and telephone inquiries

Trust Relationship Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Trust Relationship Manager

List any licenses or certifications required by the position: CEBS, ITIL, PMP, CCTS

Education for Trust Relationship Manager

Typically a job would require a certain level of education.

Employers hiring for the trust relationship manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, Finance, Education, Accounting, Business/Administration, Law, Management, MBA, Administration, Communication

Skills for Trust Relationship Manager

Desired skills for trust relationship manager include:

Personal trust products and services
Fiduciary services
Private banking
Account management
Investment and other U.S. Bancorp products and services
Legal regulations
Trust operations
Types of Fiduciary relationships
Wealth Management products and services
Project management

Desired experience for trust relationship manager includes:

The ability to manage a portfolio of clients with minimal supervision The ability to manage a portfolio of clients with minimal supervision
The ability to work accurately, reliably and with attention to detail The ability to work accurately, reliably and with attention to detail
Good problem solving and analytical skills Good problem solving and analytical skills
A desire to strive for best practice and high quality service A desire to strive for best practice and high quality service
A positive approach to teamwork, supporting and proactively sharing appropriate information with others A positive approach to teamwork, supporting and proactively sharing appropriate information with others
Articulate communication skills recognising the importance of listening Articulate communication skills recognising the importance of listening

Trust Relationship Manager Examples

1

Trust Relationship Manager Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of trust relationship manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for trust relationship manager
  • Monitor portfolio of accounts, notify officers and customers of outstanding balances and anticipated cash needed for possible investment and cash requirements for asset purchases, distributions and expense payments
  • Reponds timely to management, auditors, and bank examiners’ inquiries as requested
  • Performs account administration functions according to internal Policies and Procedures to be efficient and compliant, account opening, account closing, monitors investment objectives, oversees the charging and collecting of fees, annual account reviews
  • Responds timely to management, auditors, and bank examiners’ inquiries as requested
  • Analyze revenue opportunities by product and target market
  • Develop marketing channels for sales staff within affiliate organizations and the broader business community
  • Set pricing structures for products/services offered in consultation with Business
  • Implement joint calling program and bring business line expertise to the sales process
  • Administers personal trust accounts, ensuring client objectives are met and are consistent with governing documents and fiduciary administration principles and best serve the interests of the beneficiaries
  • Develop new client relationships which will generate up to $65,000 annually
Qualifications for trust relationship manager
  • Good grades in GCSE or equivalent including English and Maths
  • A proactive and efficient approach in responding to requests
  • 3 years relevant experience is desirable 3 years relevant experience is desirable
  • Good grades in GCSE or equivalent including English and Maths Good grades in GCSE or equivalent including English and Maths
  • Experience with Microsoft Office products Experience with Microsoft Office products
  • A proactive and efficient approach in responding to requests A proactive and efficient approach in responding to requests
2

Trust Relationship Manager Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of trust relationship manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for trust relationship manager
  • Provides primary client contact, proactive communication and consultation, and coordination of internal partners for the effective delivery of Corporate and Institutional Trust products and related services
  • Keeps current with all developments, applicable laws and regulations within individual field
  • Responsible for assuring that the obligor is complying with all covenants that the trustee is responsible for monitoring through various reports or certificates that the obligor must file with the trustee
  • Seeks guidance from management and members of the trust administrative committee on questions regarding the acceptability of trust positions and the proper use of income or corpus for accounts being managed
  • May represents the company in business activities and serves as a contact for customers, attorneys, CPAs and beneficiaries relating to assigned accounts
  • Establishes a calling program for customers, prospects and centers of influence that will facilitate new business development from existing customers and new prospects
  • Attends professional conferences or trade shows held by the customer/prospect base in order to promote the company brand and trust expertise and attends various public meetings held by customers or parties that provide services to customers in order to both be aware of current customer needs looking for new business opportunities
  • Documents in accordance with Trust policy and keeps current records on all property that is being held at the discretion of the settlor
  • Directs collection of earnings from sale of assets and placement of proceeds in trust account
  • Participates with more senior Administrators in customer/prospect/center-of-influence entertainment
Qualifications for trust relationship manager
  • Proficient in both Korean and English languages
  • Minimum 15 years in financial industry
  • Strong business network with clients such as central bank, pension funds and sovereign entities
  • 10+ years of trust and estate experience, preferably within a private bank environment
  • BA/BS in finance, accounting or other related field
  • JD/MBA preferred
3

Trust Relationship Manager Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of trust relationship manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for trust relationship manager
  • In consultation with a more senior Administrator, produces proposals for new business pricing or terms
  • Reviews financing documents to assure that the bank is comfortable with all terms and conditions that may require the hiring of trustee counsel to represent the bank in the transaction and the negotiation of terms of the documents
  • Performs trust accounting functions for accounts for which he/she is administrative officer
  • May attend Trust Committee meetings
  • May be designated as a "team lead" and assists in the supervision and development of lower level staff
  • Responds in a timely manner to management, auditors, and bank examiners' inquiries as requested
  • Manages client problem resolution process taking active ownership and responsibility for client service concerns
  • Represents the company in direct contact with customers, attorneys, beneficiaries and other related parties
  • Development of external leads through solicitation of attorneys, accountants and other centers of influence including community leaders and organizations in order to sell investment management and fiduciary administration business
  • Knowledge of fiduciary products and services
Qualifications for trust relationship manager
  • Bachelor's Degree Business, Finance, Juris Doctor, Accounting or equivalent combination of education and experience
  • Proficiency with personal computers pertinent mainframe systems
  • Knowledge of trust and asset services and business segment-specific issues usually acquired through work experience is required to manage complex client relationships
  • Requires excellent interpersonal, verbal and written communication skills, exceptional client facing skills with clients
  • Self-motivated, focused, and inquisitive
  • Five or more years of experience in Personal Trust area
4

Trust Relationship Manager Job Description

Job Description Example
Our innovative and growing company is looking for a trust relationship manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for trust relationship manager
  • Ability to review new trust or estate relationship documents for acceptability and mitigation of company liability
  • Periodically reviews trust accounting software parameters and coding
  • Obtains, directs and updates account inventory values, account assets and account relationship information
  • Initiates or approves payments or receipts to/from client accounts in accordance with terms of account governing documents
  • Monitors account activity ensuring compliance with established company policies and procedures, rules and regulations, including completion of annual Reg 9 reviews
  • Sales and Profitability Management
  • Involvement with risk management activities including
  • Overall responsibility for client service delivery, working closely with our client service and operational teams and having project oversight
  • Manages and develops new business for vrious types of Trust relationships
  • Supports growth & profitability by participating in business development activities
Qualifications for trust relationship manager
  • Organised and able to work both as part of a team on your own initiative towards specific targets and objectives Organised and able to work both as part of a team on your own initiative towards specific targets and objectives
  • Excellent personal trust relationship management, lending, and new business
  • Three or more years of experience in Personal Trust area
  • Three to five years of experience in trust administration, investments and sales
  • Demonstrated knowledge of trust administration and operations
  • Advanced knowledge of institutional trust and investment instruments
5

Trust Relationship Manager Job Description

Job Description Example
Our company is growing rapidly and is looking for a trust relationship manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for trust relationship manager
  • You will be responsible for ensuring that CWTs Pension and Custody clients and channel partners are experiencing a high quality of service
  • Involved in developing, implementing and executing client relationship management programs
  • Provide mentorship and support to other Relationship managers
  • Undergraduate degree, or appropriate combination of education and experience
  • Develops strategic business plans for the 501c Agencies Trust that meets or exceeds their strategic goals
  • You will analyze monthly, quarterly and annual reports to demonstrate value and lead client meetings
  • Collaborates with 501c, its membership, vendor partners and EWS staff to identify client needs, trouble shoot, and facilitate solutions
  • You will identify buyers and roles within client’s organization for the purpose of levering
  • You will negotiate pricing and mutually beneficial service agreements on behalf of EWS
  • Attend quarterly client meetings to present UI results on a year to date basis
Qualifications for trust relationship manager
  • Articulate communication skills recognising the importance of listening
  • Excellent relationship management and new business development/sales skills
  • Basic strategic planning skills
  • 5+ years of industry related experience in relationship management or client services for Institutional Services with familiarity with asset servicing for public and private securities and structured investment products, escrows and debit servicing
  • Demonstrated knowledge of cash flows and cash management products, multi-tiered portfolio structures and related accounting requirements
  • Must have strong knowledge of defined contribution plans, defined benefit plans, and non-qualified plans

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