Trust Operations Specialist Job Description

Trust Operations Specialist Job Description

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Trust operations specialist provides operational support and risk-based recommendations and develop policies to address issues – both proactively and re actively.

Trust Operations Specialist Duties & Responsibilities

To write an effective trust operations specialist job description, begin by listing detailed duties, responsibilities and expectations. We have included trust operations specialist job description templates that you can modify and use.

Sample responsibilities for this position include:

Submit accurate and timely processing of invoice generation, reconciliations, and collation of supporting management information reporting
Review and amend procedures where process changes are identified
Handle movements of cash (wire transfers, deposits, transfers, ACH, checks, ).Perform cash management sweep processing
Provide operational support to Internal Clients
Receive corporate action notices
Processes and data enters cash transactions and/or securities trading transactions for purchases and sales of assets on systems and prepares related general ledger, DDA entries, and wire settlement
Monitors the receipt of assets and failed deliveries
May generate standard department reports, forms and correspondence such as requests for additional information, verification, account maintenance, disbursements
Serve as a primary contact for the resolution of cases involving the disposition of deposits involving deceased account holders
Responsible for accurate and timely handling of all Trust applications, conversions and maintenance requests

Trust Operations Specialist Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Trust Operations Specialist

List any licenses or certifications required by the position: CCNA

Education for Trust Operations Specialist

Typically a job would require a certain level of education.

Employers hiring for the trust operations specialist job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Business, Accounting, Finance, Education, Technical, Associates, Management, Communication, Business/Administration, Computer

Skills for Trust Operations Specialist

Desired skills for trust operations specialist include:

Microsoft Word and Excel
Accounting practices
Sensitivity to the current regulatory environment
Banking principles
Trust and securities processing activity
Actively support and ensure data accuracy and integrity for their responsible area
Ally Bank's products and services
Effectively manage and proactively address risk in change activities
Ensure proper safekeeping of bank and customer assets
Recognize and proactively address risk

Desired experience for trust operations specialist includes:

Ability to lift/move/carry approximately 20 pounds if required to perform the essential job functions
Must be able to complete tasks timely and accurately with minimal direction
Must be able to manage and complete multiple processes and understand risk
Bachelors Degree in Business or Finance related field (or equivalent experience) preferred
Financial Services or Insurance industry experience a plus
Must demonstrate proficiency with all desktop tools

Trust Operations Specialist Examples

1

Trust Operations Specialist Job Description

Job Description Example
Our company is looking for a trust operations specialist. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for trust operations specialist
  • Responsible for accurately processing high volume and high value transactions from clients or relationship/client management teams
  • Ensure that daily processing and control procedures are competed, documented and properly recorded
  • Monitor daily client activity for trade settlement and funding activities
  • Work proactively with Broker/Dealers and Direct Issuers to confirm trade execution/Resolve issues and discrepancies
  • Daily reconcilement with DTC IPA positions
  • Assist with development, implementation and training for a multiple site business resiliency plan for Corporate Trust Operations
  • Responds to operational inquiries from relationship managers and trust assistants
  • Responsible for closing account activities and will require external communication with brokers, vendors
  • Reconcile transfers, fee collection, securities and asset transfers, and other department operations activities
  • Candidate will be responsible for accurately processing multiple transaction types in a fast paced, deadline driven payroll distribution unit
Qualifications for trust operations specialist
  • Must be a fast learner and possess a thorough knowledge of the securities industry
  • Able to adapt to a volatile work schedule
  • No specific certifications, licensure or registrations are needed to satisfactorily perform this job
  • Undergraduate degree and/or equivalent work experience required
  • Must have strong team work to support colleagues during heavy workloads
  • Bachelor’s degree or 5+ years of Trust Operations Experience
2

Trust Operations Specialist Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of trust operations specialist. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for trust operations specialist
  • Perform research and provide resolution related to client payroll distribution files or individual payroll related transactions
  • Candidate will operate independently on daily basis and will be expected to work overtime when required to meet business needs
  • Protects the interests of the bank and our client by accurately posting specialized work on of our core systems in a timely basis
  • Working with Trust & Safety lead and cross-functional teams to develop and enhance internal policies and tools
  • Lead projects or initiatives that will help your team, improve business processes and develop your skills
  • Be solutions oriented in surfacing patterns, trends, and bugs to your Expert and Lead complete with a recommendation that might help resolve the issue
  • Must be available for a regular schedule of 5 days work week (40 hours), mutually agreed with your Lead, able to work on weekends and public holidays
  • Monitor money market funds trade orders as necessary into multiple trading platforms
  • Serve as a liaison between Trust & RPS Operations and other teams within the division, including Trust Investments, Private Banking, Trust & RPS Sales & Service, and Risk & Compliance
  • Complete client trade (custody) requests, recurring portfolio rebalancing, modeling and fund swaps
Qualifications for trust operations specialist
  • Responsible for meeting with IRA clients and portfolio manager to review account investments, performance and to ensure the needs of the client are documented and being carried out
  • Ensure all Required Minimum Distribution forms are completed and received by December 15th of each year
  • Work closely with the Manager with regards to issues or concerns of the IRA clients and to ensure a seamless transition
  • Coordinate with Portfolio Manager to resolve any investment related issues with the accounts
  • Serve as the liaison between WAS administration and operations to ensure all real estate is accurately listed in all accounts
  • Monitor all taxes, insurance, repairs, of real estate held in accounts to ensure the required appraisals, inspections and insurance and tax payments are completed timely and accurately
3

Trust Operations Specialist Job Description

Job Description Example
Our company is hiring for a trust operations specialist. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for trust operations specialist
  • Protects the interests of the bank and our clients by accurately reporting out of balance positions and/or transactions in a timely basis to internal business units
  • May assist manager with reviewing and recommending new work procedures to improve daily operations
  • May assist manager with establishing and/or maintaining department policy, procedures and desk operating manuals
  • May serve as a back-up for the Operations Manager
  • Enters participant distributions in Distribution Portal according to distributions instructions
  • Coordinates the process of participant distributions according to instructions and reviews data entered in Distribution Portal to ensure accuracy
  • Monitors the cash received for distributions or plan contributions and matches the funds with distribution details and investment directions
  • Ensure that distributions instructions are complete and stored for audits request
  • Participate in special projects and perform other duties and assignments as needed
  • Daily assistance in the preparation and compilation of paper checks and coupons, sending and balancing of payment and coupon electronic files
Qualifications for trust operations specialist
  • Prior trust/investment experience preferred
  • Bachelor's degree in accounting, finance, economics, or related field is preferred
  • 10 + years of relevant operational experience in Issuing and Paying Agent Services managing the processing of instructions with high monetary exposure and risk within key intraday deadlines
  • Demonstrate a keen understanding the process flows and risk control programs for the business line and proactively manage and recommend appropriate changes
  • Ability to analyze complex business needs or issues, recommend alternative solutions and implement corrective action
  • Excellent interpersonal skills, able to build consensus among all levels of management and to effectively negotiate conflict resolutions
4

Trust Operations Specialist Job Description

Job Description Example
Our growing company is looking to fill the role of trust operations specialist. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for trust operations specialist
  • Resolve internal inquiries accurately and expediently with a high level of internal customer service
  • Communicate with internal contacts and external bank partners via phone, email, and fax to obtain information or required approvals for issues regarding tax payments
  • Knowledge of where to find and understand agency requirements for payment submission and how to send Certificates of Mailing and prepare Fed Ex packages and labels
  • Read and comprehend information in electronic (computer) or paper form (written / printed)
  • On an as-needed basis, assist with using commercial paper cutter to size coupons, move file boxes, copying, filing and document storage processing
  • Maintain counts and stats for metrics purposes
  • Maintain compliance and minimize tax risks by following strict policies
  • Partners with internal departments to resolve issues, remove barriers, and improve processes impacting the daily operation of the CTS business
  • Ability to adapt to change and cross train on new systems
  • Investigating buyer and seller claims and responding to them accordingly
Qualifications for trust operations specialist
  • Proficient in use of desktop software products including Word and Excel
  • Knowledge of operational and technological support for securities processing
  • Minimum of 3 years in retail banking or equivalent experience required, with Trust account experience preferred
  • 5 years of trust and securities experience
  • Requires thorough knowledge of terminologies, regulations and other accounting methods pertaining to Trust & Securities industry
  • Payroll/HR experience is a plus
5

Trust Operations Specialist Job Description

Job Description Example
Our company is growing rapidly and is hiring for a trust operations specialist. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for trust operations specialist
  • Finding solutions for payment related issues for buyers and sellers
  • Administrative tasks and duties as required
  • Performs research to resolve problems and follows through to ensure client’s satisfaction
  • Assists and trains Trust Operations staff to process various types of accounting and securities transactions necessary for the proper administration of trust and custody accounts
  • Assists in maintaining policies and procedures relative to the department’s function
  • Provides back-up support to other operational sections to ensure uninterrupted workflow
  • Keeps informed of current bank policies and procedures and governmental laws and regulations
  • Ensures that the general office needs of the trust area, such as accounting, reports, supplies, and equipment, are met and assists with compliance issues
  • Ensures that the proper administration of retirement plans and bond issues are in accordance with legal documents and tax rules
  • Provides proposal and client meeting reports for use by trust administrators, business development officers, and portfolio managers
Qualifications for trust operations specialist
  • Must have strong organization skills with an ability to make decisions quickly in a fast paced, deadline driven environment
  • Must possess a high level of initiative and enjoy working independently with minimum supervision
  • Candidate must be flexible and enjoy changes in daily assignments
  • Must demonstrate proficiency with all 2007 Microsoft Office applications
  • Must demonstrate a willingness to work closely with others in a dynamic ever changing environment and be able to work overtime and weekends as needed to meet business needs
  • Trust operations experience preferred

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