Trust Operations Specialist Job Description
Trust Operations Specialist Duties & Responsibilities
To write an effective trust operations specialist job description, begin by listing detailed duties, responsibilities and expectations. We have included trust operations specialist job description templates that you can modify and use.
Sample responsibilities for this position include:
Trust Operations Specialist Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Trust Operations Specialist
List any licenses or certifications required by the position: CCNA
Education for Trust Operations Specialist
Typically a job would require a certain level of education.
Employers hiring for the trust operations specialist job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Business, Accounting, Finance, Education, Technical, Associates, Management, Communication, Business/Administration, Computer
Skills for Trust Operations Specialist
Desired skills for trust operations specialist include:
Desired experience for trust operations specialist includes:
Trust Operations Specialist Examples
Trust Operations Specialist Job Description
- Responsible for accurately processing high volume and high value transactions from clients or relationship/client management teams
- Ensure that daily processing and control procedures are competed, documented and properly recorded
- Monitor daily client activity for trade settlement and funding activities
- Work proactively with Broker/Dealers and Direct Issuers to confirm trade execution/Resolve issues and discrepancies
- Daily reconcilement with DTC IPA positions
- Assist with development, implementation and training for a multiple site business resiliency plan for Corporate Trust Operations
- Responds to operational inquiries from relationship managers and trust assistants
- Responsible for closing account activities and will require external communication with brokers, vendors
- Reconcile transfers, fee collection, securities and asset transfers, and other department operations activities
- Candidate will be responsible for accurately processing multiple transaction types in a fast paced, deadline driven payroll distribution unit
- Must be a fast learner and possess a thorough knowledge of the securities industry
- Able to adapt to a volatile work schedule
- No specific certifications, licensure or registrations are needed to satisfactorily perform this job
- Undergraduate degree and/or equivalent work experience required
- Must have strong team work to support colleagues during heavy workloads
- Bachelor’s degree or 5+ years of Trust Operations Experience
Trust Operations Specialist Job Description
- Perform research and provide resolution related to client payroll distribution files or individual payroll related transactions
- Candidate will operate independently on daily basis and will be expected to work overtime when required to meet business needs
- Protects the interests of the bank and our client by accurately posting specialized work on of our core systems in a timely basis
- Working with Trust & Safety lead and cross-functional teams to develop and enhance internal policies and tools
- Lead projects or initiatives that will help your team, improve business processes and develop your skills
- Be solutions oriented in surfacing patterns, trends, and bugs to your Expert and Lead complete with a recommendation that might help resolve the issue
- Must be available for a regular schedule of 5 days work week (40 hours), mutually agreed with your Lead, able to work on weekends and public holidays
- Monitor money market funds trade orders as necessary into multiple trading platforms
- Serve as a liaison between Trust & RPS Operations and other teams within the division, including Trust Investments, Private Banking, Trust & RPS Sales & Service, and Risk & Compliance
- Complete client trade (custody) requests, recurring portfolio rebalancing, modeling and fund swaps
- Responsible for meeting with IRA clients and portfolio manager to review account investments, performance and to ensure the needs of the client are documented and being carried out
- Ensure all Required Minimum Distribution forms are completed and received by December 15th of each year
- Work closely with the Manager with regards to issues or concerns of the IRA clients and to ensure a seamless transition
- Coordinate with Portfolio Manager to resolve any investment related issues with the accounts
- Serve as the liaison between WAS administration and operations to ensure all real estate is accurately listed in all accounts
- Monitor all taxes, insurance, repairs, of real estate held in accounts to ensure the required appraisals, inspections and insurance and tax payments are completed timely and accurately
Trust Operations Specialist Job Description
- Protects the interests of the bank and our clients by accurately reporting out of balance positions and/or transactions in a timely basis to internal business units
- May assist manager with reviewing and recommending new work procedures to improve daily operations
- May assist manager with establishing and/or maintaining department policy, procedures and desk operating manuals
- May serve as a back-up for the Operations Manager
- Enters participant distributions in Distribution Portal according to distributions instructions
- Coordinates the process of participant distributions according to instructions and reviews data entered in Distribution Portal to ensure accuracy
- Monitors the cash received for distributions or plan contributions and matches the funds with distribution details and investment directions
- Ensure that distributions instructions are complete and stored for audits request
- Participate in special projects and perform other duties and assignments as needed
- Daily assistance in the preparation and compilation of paper checks and coupons, sending and balancing of payment and coupon electronic files
- Prior trust/investment experience preferred
- Bachelor's degree in accounting, finance, economics, or related field is preferred
- 10 + years of relevant operational experience in Issuing and Paying Agent Services managing the processing of instructions with high monetary exposure and risk within key intraday deadlines
- Demonstrate a keen understanding the process flows and risk control programs for the business line and proactively manage and recommend appropriate changes
- Ability to analyze complex business needs or issues, recommend alternative solutions and implement corrective action
- Excellent interpersonal skills, able to build consensus among all levels of management and to effectively negotiate conflict resolutions
Trust Operations Specialist Job Description
- Resolve internal inquiries accurately and expediently with a high level of internal customer service
- Communicate with internal contacts and external bank partners via phone, email, and fax to obtain information or required approvals for issues regarding tax payments
- Knowledge of where to find and understand agency requirements for payment submission and how to send Certificates of Mailing and prepare Fed Ex packages and labels
- Read and comprehend information in electronic (computer) or paper form (written / printed)
- On an as-needed basis, assist with using commercial paper cutter to size coupons, move file boxes, copying, filing and document storage processing
- Maintain counts and stats for metrics purposes
- Maintain compliance and minimize tax risks by following strict policies
- Partners with internal departments to resolve issues, remove barriers, and improve processes impacting the daily operation of the CTS business
- Ability to adapt to change and cross train on new systems
- Investigating buyer and seller claims and responding to them accordingly
- Proficient in use of desktop software products including Word and Excel
- Knowledge of operational and technological support for securities processing
- Minimum of 3 years in retail banking or equivalent experience required, with Trust account experience preferred
- 5 years of trust and securities experience
- Requires thorough knowledge of terminologies, regulations and other accounting methods pertaining to Trust & Securities industry
- Payroll/HR experience is a plus
Trust Operations Specialist Job Description
- Finding solutions for payment related issues for buyers and sellers
- Administrative tasks and duties as required
- Performs research to resolve problems and follows through to ensure client’s satisfaction
- Assists and trains Trust Operations staff to process various types of accounting and securities transactions necessary for the proper administration of trust and custody accounts
- Assists in maintaining policies and procedures relative to the department’s function
- Provides back-up support to other operational sections to ensure uninterrupted workflow
- Keeps informed of current bank policies and procedures and governmental laws and regulations
- Ensures that the general office needs of the trust area, such as accounting, reports, supplies, and equipment, are met and assists with compliance issues
- Ensures that the proper administration of retirement plans and bond issues are in accordance with legal documents and tax rules
- Provides proposal and client meeting reports for use by trust administrators, business development officers, and portfolio managers
- Must have strong organization skills with an ability to make decisions quickly in a fast paced, deadline driven environment
- Must possess a high level of initiative and enjoy working independently with minimum supervision
- Candidate must be flexible and enjoy changes in daily assignments
- Must demonstrate proficiency with all 2007 Microsoft Office applications
- Must demonstrate a willingness to work closely with others in a dynamic ever changing environment and be able to work overtime and weekends as needed to meet business needs
- Trust operations experience preferred