Technical Team Lead Job Description
Technical Team Lead Duties & Responsibilities
To write an effective technical team lead job description, begin by listing detailed duties, responsibilities and expectations. We have included technical team lead job description templates that you can modify and use.
Sample responsibilities for this position include:
Technical Team Lead Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Technical Team Lead
List any licenses or certifications required by the position: ITIL, MCSE, IIS, CCNA, CISCO, COTR, MCSA, OSCP, GSEC, CEH
Education for Technical Team Lead
Typically a job would require a certain level of education.
Employers hiring for the technical team lead job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and High School Degree in Computer Science, Technical, Engineering, Education, Business, Information Systems, Technology, Information Technology, Electronics, Electrical Engineering
Skills for Technical Team Lead
Desired skills for technical team lead include:
Desired experience for technical team lead includes:
Technical Team Lead Examples
Technical Team Lead Job Description
- Ensure effective resolution of complaints, take responsibility for final decisions on call resolution and escalation, improve backlog management
- Foster team building by encouraging individuals to share knowledge, highlighting problems or critical situations to management or team, being pro active in everything regarding Team working behaviors
- Represent the team at user group meetings and input to the development of new systems applications
- Review and act upon the weekly/monthly Operating Reports for the team
- Ensure skills assessments of team members are current
- Completes daily downloads of department reports in a timely manner each business day
- Monitors and ensures workgroup adheres to firms and regulatory established policies and procedures by using daily reports to monitor for all forms of risk
- Providing continual feedback to management while developing updates and assist Trainer on department procedures, processes, requirements and enhancements
- Provides information for the Margin Performance spreadsheet
- Work with other infrastructure, network, , teams
- Good to excellent presentation skills
- Conduct regular meetings with direct reports to discuss day-to-day work related issues, career development, performance
- Ensure the team has strong organisational awareness, understands Elsevier and Operations strategy, Elsevier products and business priorities
- Ensure that the team has the necessary skills and capacity to deliver required services
- Minimum of 6 year experience with focus on banking product lines (money movement) and services preferred
- Minimum of 1 year experience as a Team Lead or 2 yearexperience as aSenior Memberwithpeople management responsibilities
Technical Team Lead Job Description
- Research when version or other upgrades may occur to identify differences, challenges, , on software and databases
- Identify in and out of scope needs
- May conduct project team meetings and other project related events (requirements reviews, specification reviews)
- Liaise with the Technical Project Manager to review/clarify the Functional Specification for technical requirements
- Liaise with the TPM, to allocate resource and update the master scheduler
- Responsible for developing their team in terms of identifying and resolving performance issues, and identifying training and coaching needs
- Conducts Performance Reviews and feedback sessions for members of team
- Responsible for discipline and behaviour of team, such as time keeping, adherence to company policies and procedures, and communication with the rest of the team
- Responsible for briefing their team routinely and establishing regular formal informal communication channels
- Inputs to recruitment and interviewing
- Ability to balance workload to effectively meet deadlines
- Work experience in Product based Organization
- Bachelor's degree in business, software engineering or computer science and six or more years of technical experience in the field or related area
- Experience in carrying out the requirements, design, development
- Familiarity with 4GL, UNIX, and Informix a plus
- Familiarity with Windows 2012, Microsoft Office, Server Studio, SQL Server Management Studio and PLSQL
Technical Team Lead Job Description
- Experience in of major data modeling tools such as Erwin, Data Architect, Oracle Designer and their administration
- Experience in data bases such as Oracle, DB2, SQL server
- Implementing enhancements to current farm, as required
- Define the operational roadmap for the Watson Care Manager product feeding tasks into team sprint plans, and upward to senior management
- Be Hungry to get involved in every part of our system
- Maintain functionality of systems and processes utilized within the departments supported by Securities Processing Initiatives, including frontline support for critical production issues
- Provide formal and informal training as appropriate related to software upgrades, EUC usage and common tasks in the MS Office suite
- Manage an ongoing relationship with supported departments to record, track and prioritize current and future projects to ensure that the departments’ needs are optimally met
- Research, respond and follow-up on more complex questions from other Operations departments, branch offices and from management staff
- Participate in the testing and implementation of new systems and processes and assist with other projects and activities as assigned by supervisor or manager
- Understand Infrastructure in general to meet duties and responsibilities
- Experience with Microsoft Windows operating systems, Microsoft Office, SharePoint
- Demonstrated experience managing complex tasks in a timely manner from inception to completion, including careful oversight of deliverables and oversight of staff
- Demonstrated supervisory or management experience
- Demonstrated ability to self-motivate, handle multiple tasks and priorities simultaneously, problem-solve independently, and respond quickly to changing priorities while meeting deadlines
- Demonstrated ability as a strategic thinker and planner
Technical Team Lead Job Description
- Provide training and act as a resource to team members while participating in the testing and implementation of new systems and processes
- Completes daily downloads of department reports in a timely manner each business day while ensuring the workgroup adheres to firms and regulatory established policies and procedures
- Works effectively with situations involving uncertainty or lack of information and responds with flexibly using prior knowledge and experiences making sure to provide continual feedback to management
- Develops updates and assists Trainer on department procedures, processes, requirements and enhancements
- Serves as the main control center/focal point for multiple products and clients in the areas of meeting and/or exceeding cost and quality service levels, statistical reporting, and escalation of issues vital to the continuance of service to clients
- Assist in long term ESS proposal activity, including
- Lead by example to ensure MCs and Team Leads meet or exceed the Guest Service Core standards
- Monitors attendance and adjusts, with approval, to meet Park needs
- Lead and directly manage a team of Technical resources
- You will have the opportunity to work in global company with multinational and multicultural environment for the global market leader in its field
- Advanced proficiency of Microsoft Word, Excel, PowerPoint, and Outlook
- Availability to work extended hours in the case of a national emergency
- Freedom to travel up to 25 percent of time
- Knowledge of Federal government and program contracting regulations
- Have a College and or University Degree in Computer Science, Computer Security or related discipline or equivalent experience
- Have a minimum 3 years of experience in Information Security and/or other relevant IT functions
Technical Team Lead Job Description
- Manage and prioritise workload for Site Technical Customer Services to ensure efficient service to the Internal and External customers
- Schedule Customer Specification reviews
- Lead and support Customer technical project as required
- Provision of data for Customer Technical services KPI’s as required by Technical Services Manager
- Proactively remain aware of Customer Technical standards and liaise with key stakeholders to ensure compliance
- Ensure that the customer product specifications and all associated documents are completed on time, accurately and in full
- Ensure responses to internal & external Customer technical enquiries are timely and appropriate in order to meet business and customer needs
- Ensure that escalation process is followed as required
- Develop and maintain cross training plan within the Customer Technical Services function to ensure that understanding of the requirements of all McCormick strategic customers
- Responsible for recruiting, developing and coaching team of Customer Technical Services Specialist
- SSCP, CEH, CCNA, GSEC, OSCP, Network+, Security+ certifications are an asset
- Have a Networking/Information Security/Forensics analysis background with the sense to recognize and prioritize critical security incidents
- Have previous experience working in a Linux based environment
- Have worked with third-party network and security solutions
- Delegate responsibilities and tasks effectively
- Have strong attention to detail and a commitment to quality of service