Technical Systems Analyst Job Description
Technical Systems Analyst Duties & Responsibilities
To write an effective technical systems analyst job description, begin by listing detailed duties, responsibilities and expectations. We have included technical systems analyst job description templates that you can modify and use.
Sample responsibilities for this position include:
Technical Systems Analyst Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Technical Systems Analyst
List any licenses or certifications required by the position: ITIL, CISSP, SSL, IIBA, TLS, PMP, EMV, SDLC, RBC, MCTS
Education for Technical Systems Analyst
Typically a job would require a certain level of education.
Employers hiring for the technical systems analyst job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Computer Science, Business, Technical, Education, Engineering, Information Systems, Information Technology, Finance, Business/Administration, Accounting
Skills for Technical Systems Analyst
Desired skills for technical systems analyst include:
Desired experience for technical systems analyst includes:
Technical Systems Analyst Examples
Technical Systems Analyst Job Description
- Updating of documentation and technical diagrams
- Assess and analyse business requirements, current state environment and technology choices to evaluate solution alternatives that meet business sponsor needs
- Analyse the viability of the solution to meet project timeline, budget and quality
- Work with technical systems specialist, business systems specialists from the impacted application groups/3rd parties to understand the current state and constraints for defining the future state architecture & the interfaces
- Work with Solution Architects, Security Architecture and Infrastructure SME’s to ensure that all aspects of the Architecture are defined and elaborated
- Develop the architecture artifacts as defined by the PMF/SDLC and reviews with Enterprise Architecture, Lead Architects, Business Architects and the key project stakeholders
- Review details designs in order to ensure compliance with the solution architecture
- Responsible for hardware implementation (Racking, stacking, network configuration & cable management)
- Manage multiple tasks and deliverables simultaneously with the ability to adapt to change easily and function in a deadline driven environment
- Ability to promote a cooperative work/team environment by presenting a professional and responsive attitude towards others and by demonstrating prompt and conscientious work habits
- College Diploma or University Degree in a technology field
- Support activities required for environment setup, application installation, configuration and migration
- Code deployment across environments on a variety of technologies
- Assist development teams in the automation of manual operational procedures
- Ensures standards are followed with respect to installation, configuration, change control and security
- Ensures systems documentation is kept up to date
Technical Systems Analyst Job Description
- Participate in walkthrough reviews of technical specifications, programs and unit
- Design, code, unit & assembly test for functions of low complexity
- Perform performance tuning to improve performance of single function
- Provide third-level support of applications, database
- Facilitate small group meetings for technical design, problem solving and task implementation
- Validate application installation packages on Win 7
- Unit and Integration testing on migrated applications
- Trouble shoot /debug defects, and identify root cause
- Debug applications using Visual Studio 2008 as necessary
- Track, document and report defects to Team Lead and QA team
- Investigate and propose solution(s) for defect
- Remediate defects under supervision of Team Lead
- Complete documentation such as Packaging Requests, Test Plans, Test Results and Code Change Summary
- Promptly escalate issues, which affect product delivery and quality that are beyond scope of influence and report to PM and Delivery Mgr
- Raise conflicts/issues and escalates as appropriate
- Responsible for coding in the Online/Mobile dev technology
Technical Systems Analyst Job Description
- Conduct project completion surveys and brainstorm approaches to avoid issues on future projects
- Review original estimates provided to determine accuracy at project completion
- Work under the guidance of the PM/Arch/App Manager
- Maintain contact with App Managers, PM’s and Project team to detect and head-off problems before they become crises
- Organize and participate in walkthrough reviews of all technical specifications, code and unit test plans
- Webmaster for team SharePoint Site
- Created MS SQL server queries – SQL Inquiry
- Maintain deployment spreadsheet
- Write deployment scripts (j-script, .bat, ,com, .Net)
- Coordinates technical phases for Caribbean regional small to medium size projects
- Experience with Service Manager 9
- Knowledge of Video Conferencing concept, such as SIP/H323 protocol
- Code deployment preparation for multiple environments
- Automation of manual operational procedures
- Platform batch
- Monitor dedicated mailbox for errors in QA/PROD regions
Technical Systems Analyst Job Description
- Organizes and participates in walkthrough reviews of all technical specifications, programs and test plans
- Develop applications that access a SQL server database
- Contributes and coordinate with interfaces for existiong and new projects
- Organizes and participates in walkthrough reviews of all technical specifications, programs Prepares high level and detailed technical specifications for projects in accordance with PLC, security and architecture documentation objectives
- Ensure that all activities are reviewed, updated and assigned accordingly on a daily basis
- Ensure that all activities past their implementation dates are followed up on and addressed
- Ensure that records are documented properly and resolved appropriately
- Must be willing to work Shift Work (support 24/7/365 environment)
- Be part of a technical support team that provides day-to-day production support for a number of branch/service applications
- Manages detailed design phases for small to medium projects, identifying, tracking and resolving technical issues and ensuring solution meets sponsor needs and PLC deliverables
- MS Windows & UNIX based Expertise
- Contact Centre Operations
- Contact Centre Technologies (Workforce Mgmt, Call Recording, Speech Analytics, Desktop Processing Analytics, Dialer Integration, Gensys T-Server Integration, Genesys Infomart, CCPULSE, Real Time & Historical Reporting Applications, ETL Processes, Datastage, MS SQL, Oracle, Skills based Routing Fundamentals)
- Create MS SQL server queries – SQL Inquiry
- Partners across IT and business groups to analyze, recommend and implement enterprise level cryptographic systems
- Participate in the management of various SaaS and hosted applications, including diagnosing, troubleshooting, and initiating corrective actions
Technical Systems Analyst Job Description
- Responsible for quality of technical deliverables
- Maintains Dev/QA/UAT servers and co-ordinate InfoSphere, server, database, and Tidal patches
- Supports development projects and enforcing Infrastructure and Development standards
- Using different techniques and tools, designs technical solutions that meet business requirements and PLC deliverables including component reusability, data sharing and security
- Co-ordinates and provides input to DBA in modifying existing database structures for different types of databases (Teradata, DB2 )
- Using different techniques and tools (top-down, OO, Rational Rose), designs technical solutions that meet business requirements and SDLC deliverables including component reusability, data sharing and security
- Assists in Responsible for ensuring that vendor based solutions will integrate seamlessly with other Contact Centre applications and meet the needs of the business
- Collaborate with internal and external IT partners in investigation and resolution of application issues
- Design and develop software solutions that meet business need
- Provide L1-L3 technical system analysis and support for compliance applications within RTB (Run The Bank) framework during Evening Shift (4 PM EST – 12 AM EST) and Night Shift (12 AM EST – 8 AM EST)
- Sound knowledge of MS Visio
- Provide scheduled L2/L3 On-Call support weekend support for release and maintenance activities (on monthly basis)
- Work closely with Compliance CTB (Change The Bank) teams and Compliance business users
- Contribute to successful projects completion by identifying risks and developing/recommending mitigation strategies
- Organize and participate in walkthrough reviews of technical specifications
- Provides on going production support to the different HR application that the group supports