Technical Service Job Description
Technical service
provides routine preventative maintenance services; inspection and cleaning of cooling towers and water pretreatment equipment.
Technical Service Duties & Responsibilities
To write an effective technical service job description, begin by listing detailed duties, responsibilities and expectations. We have included technical service job description templates that you can modify and use.
Sample responsibilities for this position include:
Conduct laboratory investigations in order to develop new products, application technologies and/or to provide technical service support which demonstrates the ability to effectively resolve a variety of moderately complex technical service or product development/modification challenges
Possess technical knowledge to do repairs at the components levels on different user equipment
Participate in developing and documenting process improvement/re-engineering initiatives for administration, maintenance and management of environments
Communicate with Customers and Colleagues in a polite and professional manner through the various communication tools
Troubleshoot end user support requests pertaining to their computers and software installs
Acknowledge lower-level troubleshooting steps and add a higher degree of understanding and potential solutions to achieve a complete and lasting outcome
Work independently or in a team setting, relying on resources (team, documentation, blogs, teammates, ) to assist in diagnosis and resolution of end user issues
Evaluates proposed system or service modifications to ascertain impact on existing processes or systems
Directly responsible for managing project pipeline/intake
Requires strong attention to detail, outstanding resourcefulness, flexibility and the ability to work independently within a team setting
Technical Service Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Technical Service
List any licenses or certifications required by the position: ASE, BRC, HACCP, HAZWOPER, OSHA, EHS, CCNA, NADCAP, AS9100, ISO
Education for Technical Service
Typically a job would require a certain level of education.
Employers hiring for the technical service job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Technical, Engineering, Associates, Chemistry, Science, Education, Business, Electronics, Computer Science, Chemical Engineering
Skills for Technical Service
Desired skills for technical service include:
Boilers
Cooling towers
Wastewater treatment systems
Word
Power Point
Products
Cardiac electro-physiology procedures
Cardiology
Outlook
Equipment functionality
Desired experience for technical service includes:
Minimum 7 years' experience in the same field
10-12 years of experience leading and growing a 24x7x365 global service delivery technology operations organization
Monitor the flow of prepaid recharges request, Post paid, Landline and DTH bill payment request in VLMT
The quality of the delivery of all IT technology related services necessary to run the operations and support the users according to the service levels
Driving business productivity and collaboration via the exploitation of standard technologies
Ensuring appropriate content and level of communication of operational and exploitation activities to business units
Technical Service Examples
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Technical Service Job Description
Job Description Example
Our company is looking for a technical service. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for technical service
- May be responsible for production of labels for FDA regulated products and labeling of product in conformance with SOPs and regulatory requirements
- Understand the market needs, able to do market assessment for new products and technology, financial assessment of needs and solutions provided
- Conduct hands on installation training for PF products
- Included in the position is analyzing and conducting failure analysis, troubleshooting to determine root causes, and recommending solutions to complex in-service issues
- The analyst must have the ability to recognize reported problems and communicate deviations that could impact design intent and safety
- The analyst will provide written dispositions for design non-conformances
- Respond to questions and concerns from the customer regarding product lines and general operations
- Serves as a liaison with sales by interacting with line and management personnel, developing a complete understanding of needs and operations, and providing observations and leads to sales
- Communication with customer base shall be by telephone (primarily), mail correspondence, fax, and field trips
- Periodically, travel to field to obtain firsthand knowledge of needs of customer, methods of installation, and use of product
Qualifications for technical service
- Must be willing to travel extensively (at least 2 full weeks each month) relocate based upon business needs
- Must be willing to travel extensively 50% of the time (at least 2 full weeks each month) relocate based upon business needs
- Assisting the Business Service Directors in ‘engagement’ activities as required
- Being responsible for compliance with our IT processes and standards within assigned business units audit, shared folder review, DRP and IT BCP, IPP
- Technical Skills – Application of component and finished product measurement
- Minimum of 2-year experience in the related function is required
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Technical Service Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of technical service. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for technical service
- Approve, to authorized level, warranty shipments and field work
- Monitor marketing literature, installation, and spec sheets for accuracy
- Update parts guide and price sheets
- Initiate engineering change orders for new service parts
- Maintain and recruit service agencies
- Responds to basic questions and concerns from the customer regarding product line(s) and general operations
- Requirements gathering, design and software development of change requests
- Proactive problem solving and daily management of the production installation
- Work internally with different teams to ensure issues are resolved with quality and within expected timeframe
- Recognizes and defines technology problems, boundaries, and impact within the area of accountability
Qualifications for technical service
- High level of mechanical aptitude is a must and with a problem solving skill set
- Must have a Strong Team Effort mentality &Interpersonal Skills
- Must have the ability to effectively and independently performs all duties with theleast amount of supervision and adapt to quick changing priorities
- Must be open to work in Quezon City
- Maintain tank inventory, water treatment equipment, parts and consumables, and office/ facility maintenance supplies
- Work will be primarily within the assigned territory of Dryden, ON with some travel to Lake Superior on occasion
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Technical Service Job Description
Job Description Example
Our company is growing rapidly and is hiring for a technical service. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for technical service
- Consistently applies the scientific method to solve technical problems
- Technical Service & Field Service Manager
- Address technical questions on film installation for both internal and external customers
- Support technical enquires from local and overseas customers
- Operate analytical lab equipment (ie
- Develop and improve existing SOP for product applications
- Provide product application, regulatory, technology support on automotive and architectural projects
- Perform seasonal duties associated with processing crude LAL
- Maintains a travel schedule that is consistent with the requirements of the position
- Provide prompt, professional, and accurate advisory and support service to our customers via telephone and email and other electronic channels
Qualifications for technical service
- Ability to travel to the U.S for training and potential support
- 20% of overnight travel required
- This position requires the use of Protective Personal Equipment (PPE) including the use of a respirator
- Able to travel extensively within your region and be away from home for extended periods of time
- Any other tasks or duties as required by management when require
- Ability to identify critical issues from varying points of view and make timely high-quality decisions
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Technical Service Job Description
Job Description Example
Our growing company is looking to fill the role of technical service. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for technical service
- Determines and assist with the professional needs of customers when receiving or placing calls
- Resolves technical issues as part of investigation in customer inquiries
- Responds promptly to escalations received from manager and key customers, escalates unresolved issues as appropriate
- Answers general software questions and how-to’s presented by clients
- Builds customer relationships by keeping customers informed of how and when problems are resolved
- Responsible for the operation of in house casting machines at ATC including EHS, daily maintence, samples preparation & samples testing
- Responsible to visit customer site on start- up training, demonstration, trouble shooting, QC inspection and sample validation trials
- Communication of issues – both internally to client and to customer
- Safety management in heavy industry
- Occupational hygiene
Qualifications for technical service
- Technical requirements of this position to include aircraft maintenance services, ability to analyze and interpret engineering data, customer knowledge, hydraulic power/actuation systems, payloads systems, propulsion systems, and structural repair
- Experience working with costumers or suppliers
- Technical / product introduction and training
- PEHS update and training to customers
- Routine technical service visit
- To carry out the regular on spot service and related training to customer as required
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Technical Service Job Description
Job Description Example
Our company is looking for a technical service. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for technical service
- Cooperate with other Technical Managers in the EMEA technical department maximising its operational efficiency in order to support them within Performance Products
- Knowledge of Standards for and use of Personal Protective Equipment
- OH&S legislative and regulatory requirements
- Tire warranty adjustments at dealer/store/fleet/regional office to perform tire inspections in order to determine actual reason for adjustments
- Perform a wide range of customer service duties
- Gather, collect, track, ship, scrap, and report on tire collections and return tire reports
- Provide support to regional field engineering
- Works directly with, dealers, or customers on as-needed basis to observe, diagnose and resolve unusual product performance issues in the field
- Provides assistance with field service training and trade shows as required
- Reviews new and updated operator manual content for technical accuracy
Qualifications for technical service
- Respond to tech
- Experience with the use of telephony system’s a plus
- VRF Controls integration experience preferred
- Must be able to work effectively with engineers, technical specialists, vendors, and customers to achieve assigned goals
- Two to four year degree in related field preferred
- Associate Degree in an electrical or minimum mechanical field, four years equivalent experience