Tech Spec Job Description
Tech spec
provides input to program development related to assigned function to improve the employee experience, balanced with function-specific needs and drivers.
Tech Spec Duties & Responsibilities
To write an effective tech spec job description, begin by listing detailed duties, responsibilities and expectations. We have included tech spec job description templates that you can modify and use.
Sample responsibilities for this position include:
ADP Time & Attendance Products
Candidate will have Sr
CA Service Desk (Call management software)
Microsoft Outlook (Client/Region communication)
ADP HR Payroll / Benefits
ADP Reporting
ADP WFN
ADP VANTAGE
Netsecure
ADP Portal
Tech Spec Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Tech Spec
List any licenses or certifications required by the position: SQL, MS, OS, TIA, MCP, BLS, ARRT, CT, PM, EPIC
Education for Tech Spec
Typically a job would require a certain level of education.
Employers hiring for the tech spec job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Computer Science, Education, Engineering, Technical, Business, Science, Electrical Engineering, Computer Engineering, Software Engineering, Computer
Skills for Tech Spec
Desired skills for tech spec include:
Organization
Products
Services
CSppt Function
Specific Customer Support Function
Services is expected
Firewalls and drivers
Customer Support Function
Modified diets
Global Leak Process
Desired experience for tech spec includes:
Perform routine production and non-production administration, monitoring, and troubleshooting provide escalation level support to remote offices
Typically requires a high school education or equivalent and experience as a Contact Call Centre Technical Specialist
Typically requires a high school education or equivalent and one to three years of relevant experience
Interfaces directly with merchants, banks, third parties, sales reps, vendors, other internal departments, , to ensure adherence to established policies, practices and timeframes
Requires ownership of issue resolution and coordination with external resources to include but not limited to product development external software and hardware partners
Typically requires a high school education or equivalent and a minimum 1 year experience as a Contact Call Centre Technical Specialist
Tech Spec Examples
1
Tech Spec Job Description
Job Description Example
Our company is looking to fill the role of tech spec. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for tech spec
- Acts as primary point of contact for client with ultimate responsibility of ensuring a smooth conversion to one of the processing platforms supported
- Manage all project related vendor selection processes (RFP, bid tabulation, technical reviews, contract negotiation, Purchase orders, change control)
- Collaborate and coordinate with key persons to ensure the clarity of the specifications and expectations of the company
- Collaborate and coordinate with multiple internal and geographically diverse procurement organizations
- Anticipate unfavorable events through analysis of data and prepare control strategies
- Drive countries to achieve project milestones for timely and high quality program implementation
- Identify and deploy required support for regions / countries as they execute the program
- Identify, document, & cascade regional / country best practices for new partner offerings
- Deploy assets to support the program implementation and operational management, welcome packages, certificates, annual loyalty letters
- Support development and implementation of annual global partner recognition program
Qualifications for tech spec
- Skill of finding and solving problem independently
- Ability to troubleshoot and correct issues related to provisioning
- Typically requires a high school education or equivalent and previous experience as a Contact Call Centre Technical Specialist
- Must have an active SECRET Clearance with the ability to obtain a TOP SECRET
- One (1) or more years of experience in an Emergency Operations Center or Command Post Environment
- Ability to work independently, research, troubleshoot and resolve complex issues
2
Tech Spec Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of tech spec. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for tech spec
- Ownership of global database for Advanced and Approved Partners
- Manage annual global review and update of Partner Level Authorizations
- Provide mechanical and electrical troubleshooting, technical information, and determine the necessary requirements for satisfying our internal and external customers interactions
- Responsible for analyzing, testing, isolating and repairing network and customer issues
- Coordinates all personal travel arrangements for technical support when required in the field
- Works as a team member and provides internal support for the Training Support Specialists, Field Support Specialists, Sales Support Managers and Certified Distributor Trainers
- Responsible for completion of all open customer issues presented for technical support
- Works with all functional areas in the company to resolve any customer related questions with the highest degree of accuracy, effectiveness and promptness
- Assists customers and BMI personnel with software upgrades
- Documents all customer issues in Pivotal on a timely and accurate manner
Qualifications for tech spec
- Typically requires a high school education or equivalent and a minimum 1 year experience as a Contact Call Center Technical Specialist
- Epic Certification (or must achieve certification within the first 6 months of employment.)
- Proven track record for high-quality, low-defect work
- CHDA - Certified Health Data Analyst
- Bachelors degree in education/training or related field
- Experience in troubleshooting software, hardware and network problems
3
Tech Spec Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of tech spec. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for tech spec
- Provides product support for released products, including responding to customer and sales department requests for assistance related to product performance issues
- Provides support through a rotational pager system for after hours and weekends
- Works flexible schedule hours to meet the technical resource demands of the group
- Provide appropriate level of support for technical issues for both external customers and internal personnel
- Use the tools and standard methods provided for technical support specialists to provide consistent technical support to our customers
- Manages entire Update Lifecycle Process including Update planning, due date assignment, material availability and on time completion
- Simultaneously manages multiple Update revisions/projects at any given time
- Works closely with Product Support Teams/Business Units and Data Management Teams to ensure install base accuracy and data integrity for FDA Compliance Reporting
- Works closely with Regulatory Affairs to ensure project milestones are defined and achieved according to Industry Regulations outlined in CFR 21 – 806.10
- Organizes, prepares, mails and tracks FDA Regulated Customer Safety Advisory Notices for all patient safety recalls
Qualifications for tech spec
- Ability to interact effectively and confidently at all levels with strong customer communications skills, written, oral and face-to-face
- Basic knowledge of various browsers (IE, Firefox, Chrome, Safari)
- Familiarity with ERP systems, SAP in particular a plus
- Experience using Epic EHR and MyChart functionality
- 5 to 8 years of successful experience in related fields is preferred
- BS / BA degree in related discipline is preferred
4
Tech Spec Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of tech spec. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for tech spec
- Performs and assists in dealer testing on new and existing customer integrations (Unilink, Interlink, EDI, eLink, SFTP)
- Develops and implements solutions to hot cell or glovebox problems integrating technical work document requirements for nuclear work
- May include assignments with complexity
- Be involved in operations that handle high activity nuclear materials and hazardous/dangerous waste
- Work with fissionable materials in criticality safety controlled areas and criticality hazards
- Enter and work in a TSD
- Be responsible for coordinating and managing projects that involve migrating from one service provider to another and implementation of new communication-related technologies and analyze trends in spending and inventory control
- To perform microscopic visual inspection, LIV measurements
- Performs specimen processing of blood specimens / performs venipuncture phlebotomy on patients, donors, research participants and employees where required
- Processes specimens including centrifugation, aliquoting, and dispensing specimens to proper lab processing and sendout sites
Qualifications for tech spec
- Ability to conceptualize and develop new programs to achieve specific business goals
- Excellent communication and collaboration skills, including ability to manage through influence
- Results focused, highly organized, detail oriented
- Ability to work independently in a global virtual environment
- Excellent Microsoft Office skills, including Excel and PowerPoint (or ability to develop these skills)
- Experience with indirect channels or equivalent customer experience is preferred
5
Tech Spec Job Description
Job Description Example
Our innovative and growing company is hiring for a tech spec. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for tech spec
- Bone marrow tech assistance program/duties include proficient smear prep, specimen prep, assistance to clinician and required paperwork and LIS order entry
- Participates in Quality Improvement/Quality Assurance programs
- Records variances of standard policies and procedures in Patient Safety Net accurately and where required
- Responsible for receiving patients at the Alliance Laboratory for blood draw appointments and scheduling walk-in appointments
- Maintain current knowledge of AJE compliance and operations issues, state job bank procedures
- Working knowledge of typical chromatography and filtration unit operations and functional purpose, cause and effect, in-process tests, and mass balance principles
- To author and review process transfer documentation, gap assessments, technical protocols and reports, including process validation documentation & strategy documents
- To identify requirements for laboratory studies to support process fit, decisions or process transfer, and to liaise closely with Global Process Development to input to the design/execution of studies
- To support the introduction of new raw materials and consumables through the generation of materials lists, Bills of Materials, material specifications and outline testing requirements
- To work closely with colleagues in Quality, Supply Chain and Manufacturing Operations to ensure availability and release of materials to meet technology transfer and routine manufacturing timelines
Qualifications for tech spec
- Some demonstration of marketing, customer, or program skills is ideal – more creative side, and not afraid of developing programs from scratch – creating new concepts, programs, developing ideas
- Cross functional experience – across teams, disciplines, geographies
- Some experience with Healthcare industry desired
- Ability to understand and meet the expectations and requirements of internal and external customer
- Experience with voice switches and edge routers with regards to troubleshooting, specifically, Lucent 5eSS, Nortel DMS, Genband G9, Cisco and Juniper edge and Adtran customer premise equipment (CPE) routers
- Use of standard office equipment such as computer, telephone, fax, and mobile devices