Store Systems Job Description
Store Systems Duties & Responsibilities
To write an effective store systems job description, begin by listing detailed duties, responsibilities and expectations. We have included store systems job description templates that you can modify and use.
Sample responsibilities for this position include:
Store Systems Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Store Systems
List any licenses or certifications required by the position: P2, ASE, PMP, MCSE, ITIL
Education for Store Systems
Typically a job would require a certain level of education.
Employers hiring for the store systems job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Computer Science, Education, Business, Information Systems, Information Technology, Engineering, Technical, Automotive, Business/Administration, Retail Management
Skills for Store Systems
Desired skills for store systems include:
Desired experience for store systems includes:
Store Systems Examples
Store Systems Job Description
- Works on assigned projects or systems to identify and resolve system conflicts and problems
- Provides support, direction and expertise to the retail support teams for all assigned systems
- Submits and tracks both modifications and enhancements to internal software applications including approvals, notifications, estimates, Responsible for developing test scenarios for new or modified programs based on needs analysis
- Prepares, modifies, and distributes documentation to end users for reference and training purposes
- Often assigned as project lead for key corporate system initiatives and will direct the work flow of the group
- Conducts effective and productive performance evaluations, staff assessments, one-on-one discussions, and compensation reviews
- Manages and participates in the implementation of Store Information System projects
- Defines project specifications, manages budgets, coordinates and oversees the work of external vendors ensuring all project deadlines are met
- Performs technical testing for all store system projects, documents technical procedures, and communicates procedures in writing and verbally to all appropriate departments and stores
- Carries out special projects and provides assistance as assigned by the Manager of Store Infrastructure-Operations
- Proven record of successful projects of complexity and cross functional support
- In depth understanding in the areas of data analysis, application integration, software testing, systems analysis and design, systems development, troubleshooting and problemsolving on problems of diverse scope and complexity
- Proficiency in project management and tools
- Experience in Excel, Power Point, 5 + years editorial experience
- Ensures effective and efficient resolution of store system problems and issues by providing technical assistance for any issues that help desk staff are not able to address
- Provides support for the stores during business and off-hours
Store Systems Job Description
- Acts as primary contact for all Store Development Resource Center (SDRC) development requests
- Analyzes current processes, tools, system or database and ensures business requirements are clearly understood and documented
- Researches, designs and schedules standardized reports or create adhoc reports or data queries to support the business unit
- Develops comprehensive project plans
- Acts as a subject matter expert in cross-functional teams to provide recommendations on new initiatives or projects
- Lead technology centered projects for the field organization by providing business expertise
- Leverage existing data sources and systems to proactively identify areas of opportunities to improve operations through linking business problems and data
- Responsible for major domains and will serve as the liaison between the business community and the IT organization to provide product and user experience solutions to meet the business needs
- Without direct supervision, the Business Systems Analyst – Senior manages multiple client implementations or upgrades for business and retail customers across the Mobiliti ASP platform
- Manage the resubmission cycle to include adherence to critical dates, testing, escalations, prioritization and customer communications
- Experience with Retail Operations Systems such as Point of Sale applications, Store Portals, , Work Force/Labor Management
- Must gather and analyze information regarding users’ questions
- Must use effective verbal communication skills to assess the information technology needs of users
- Must coordinate work of internal and external staff, negotiate with outside vendors, manage adherence to timelines, and resolve conflicts
- Must have a strong understanding of point of sale terminals, registers, and in-store applications and equipment
- Must demonstrate a strong working understanding of store systems equipment and the manner in which systems work
Store Systems Job Description
- Partner with App Deployment Specialists and Ops Readiness, while conducting post release evaluations to identify and implement improvements to the deployment process
- Review use cases, test scenarios, test cases and issue logs to resolve potential blocking issues
- Document customer requirements, track implementation statuses and defects, log issue resolution and identify opportunities for system enhancements
- Maintain and report app release metrics and statuses
- Conduct weekly meetings to communicate status and review issues jeopardizing the deployment or release timeline
- Develop business processes, SOPs and training aids as directed by management
- Leads the team to operationalize and standardize new and existing store tools and systems enabling field leaders and store associates to operate and serve with excellence
- Builds and fosters collaborative relationships to stay informed of new initiatives and impacts to business tools and systems
- Ensures priorities are balanced and manageable
- Serves as a brand owner and cross functional partner for all store tools and systems including prioritization of business and functional requirements, issue prioritization and resolution, user acceptance testing and operational readiness
- 3+ Years in a Retail Environment
- Proficiency in Adobe Suite (Photoshop, ) and multi-media tools (photography & video skills a plus)
- BA/BS degree or additional related experience managing and implementing software solutions for retail store environments
- Proficient in spreadsheet and database applications, preferably Microsoft Office, primarily Excel
- Strong organization and problem solving skills, and must possess good judgement
- High level knowledge of Sarbanes Oxley requirements required
Store Systems Job Description
- Drives field usability, adoption and performance based on Cincinnati Service Center and field recommendations
- Proactively partners with IT & cross functional teams to review SLAs, store system usage, performance and feedback to drive strategy for future enhancements and efficiencies for store associates
- Leads Support Center and Store Services Deployment team master training and materials
- Leads business and functional requirements across store systems with IT Business Analyst
- Tracks project status against key milestones and evaluates ability to achieve timeline
- Identifies issues and maintains ongoing log
- Coordinates issue resolution meetings between user group and technical team
- Manages Testing and Travel Calendar/Schedule
- Provides stores business enabling support and services, upholding our Service Level Agreement
- Manages Store On Call Calendar/Schedule
- 5 - 8 years experience in progressively responsible positions providing management support by analyzing business processes, team project participation, and providing advanced level of systems support and analysis of information systems
- Confidentiality and high level of integrity required
- C++,Java Script, Power Shell
- NET Technologies - .Net Framework, C#.NET, VB.NET, ADO.NET, ASP.NET, LINQ, Web services/WCF,WPS
- Excellent process improvement and analytical experience· Strong organizational, time management, and problem solving skills
- Bachelor’s degree and 3 to 5 years related experience or equivalent combination
Store Systems Job Description
- Implements methodologies to engage the field to provide input and ask questions
- Represents the voice of the field by developing a working knowledge of store level execution and system pain points to deliver and connect to our patients and customers
- Takes steps to appraise personal performance and pursue continuous learning and benchmarking
- Shows consistency among principles, values and behavior
- Technical Knowledge – Demonstrates knowledge of networking and in-store technology
- Manage help desk by using industry best practices
- Oversee and manage the programming and deployment of POS updates to the stores
- Coordinate with team which is responsible for all in store technology and initiatives
- May involve lifting of equipment
- Responsible for the ongoing management and continuous development of POS and mobile POS platforms across the NA organization
- Requirements gathering and systems analysis 3 years
- Proficiency in SharePoint 2013, Microsoft Word, PowerPoint, Excel, Visio, Access and Project
- In depth knowledge of the systems development lifecycle, Agile development and web application development
- This individual must possess a strong understanding of Retail Store Systems, Mobile POS, development lifecycles, eCommerce technologies, with capacity to lead related projects and objectives
- This individual must have experience building and delivering mobile apps to support retail experience
- Cloud-based development with Java 8 and Spring Boot