Starbucks Manager Job Description
Starbucks Manager Duties & Responsibilities
To write an effective starbucks manager job description, begin by listing detailed duties, responsibilities and expectations. We have included starbucks manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Starbucks Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Education for Starbucks Manager
Typically a job would require a certain level of education.
Employers hiring for the starbucks manager job most commonly would prefer for their future employee to have a relevant degree such as Collage and Bachelor's Degree in Management, Hospitality, Computer Science, Information Systems, Business/Administration, Education, Military, Business, Business/Management, MBA
Skills for Starbucks Manager
Desired skills for starbucks manager include:
Desired experience for starbucks manager includes:
Starbucks Manager Examples
Starbucks Manager Job Description
- Manages projects to design, develop and implement new systems and process improvements
- Oversees tactical planning and day-to-day management of programs in the IT portfolio
- In partnership with the program director engages stakeholders on project ideation and assists in the creation of business cases and return on investment assessments
- Develops a deep understanding of the program and the broader IT portfolio
- Ensures alignment of proposed products with the program roadmap and its goals, and manages planning and execution accordingly
- Drives complex, cross-functional enterprise programs, leading multiple efforts simultaneously, with complexity as a limiting factor
- Performs core project management duties, including guiding the project through formal approval and funding gates, when required
- Masterful facilitation skills
- Develops a deep understanding of projects within the program and the broader IT portfolio
- Consolidates, communicates and manages all issues and risks affecting the project
- Experience in using in both public and private hosting environments
- Experience with PeopleSoft and InfoGenesis - preferred
- Slip Resistant shoes are required in this position
- Experience as a senior program manager in IT or a software development setting
- Minimum of 7 years’ experience as a senior project manager in IT or a software development setting
- At least 2 years of previous experience in a high-volume coffee outlet and/or fast food type establishment, preferably in a supervisory capacity
Starbucks Manager Job Description
- Represents the development team when engaged with cross functional teams, including functional analysts, project management, development, architecture, infrastructure and the business customer
- Takes on leadership opportunities within the development team
- Exhibits leadership courage with respectful, articulate positions to influence critical technology solutions
- Leads and trains partners in collaboratively and effectively diagnosing, troubleshooting and remediating incidents and problems to support the end user community
- Creates and maintains operational Key Performance Indicators (KPIs) on items such as performance, service incidents and tickets set forth by the organization leadership
- Displays a customer comes first attitude
- Plans, identifies, communicates and delegates appropriate responsibilities to ensure the Starbucks experience is consistently delivered
- Demonstrates through a hands on style the culture, mission and values of Starbucks
- Drives the Agile-driven segments of complex, cross-functional, enterprise projects, leading multiple high performing
- Builds and leads high performing, cross-functional, distributed teams
- Must posess strong problem solving skills
- Must posess strong operational skills in a customer service environment
- Must be able to plan and prioritize workload
- Must be able to manage store operations independently
- Must be able and willing to work weekdays, mornings, evenings and holidays
- Previous coffee shop experience - Preferred
Starbucks Manager Job Description
- Ensures that project status reports and Agile-related project reporting, such as burndowns are relevant, transparent, and add value
- Oversees feature intake requests and prioritization
- Plans, designs, procures and conducts usability evaluations including
- Oversee strategic and tactical planning and day-to-day management of programs within the technology portfolio
- Develop a deep understanding of projects within the program and the broader technology portfolio
- Align and influence key decision makers across PBC and FBU bottlers, including PBC Region VP's and Sr
- Inspect bar set-ups
- Interview, hire, train, recommend evaluations, resolve problems, and provide open communication
- Develop, implement and monitor schedules for the operation while maximizing service levels and achieving a profitable result
- Implement effective control of food, beverage, and equipment and labor costs
- Minimum of four years’ experience as a senior project manager or program manager in IT or a software development setting
- Preferred College degree and previous hospitality/food service supervisory/management experience
- Ability to read, write, and interpret instructional documents such as reports, procedure manuals and recipes
- Minimum of three years’ experience as a senior project manager in IT or a software development setting
- Influence key decision makers across the FOBO
- Partner with NAN and the Tropicana BU to deliver the Chilled Coffee KPI's
Starbucks Manager Job Description
- Monitor costs and revenue on daily basis to maximize profitability and minimize cost using company provided tools and information
- Maintain proper inventories of product and equipment on daily and monthly basis
- Continuously evaluate the performance and encourage improvement of the employees in the department
- Conduct effective daily briefings with Team Members to ensure proper communication and Team Member knowledge
- Prepare for convention season by proper scheduling, equipment rental, set up, product order and obtain appropriate Health Department permits
- Driving definition of user, business, and technical goals for martech solutions
- Facilitate high level solution design across teams and vendors as needed
- Manage third-party vendors to ensure on time and on budget delivery
- Deploy Team Members and delegate tasks so that Team Members can create and maintain the Starbucks Expereince for our customers
- Maintain a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team
- A minimum of 1 year previous supervisory experience - required
- Proficient on Microsoft Office - required
- Must be able to stand for long periods at a time - required
- Experience analyzing financial reports - required
- Ability to communicate clearly and concisely, plan and prioritize workload, handle confidential and sensitive information and manage resources to ensure that established service levels are achieved at all times - required
- Able to work in a team and independently - required
Starbucks Manager Job Description
- Enforces company standards, policies, and procedures, including sanitation, safety, dress codes, and cash handling
- Ensures compliance with health, sanitation, liquor, safety, and employment regulations by clearly communicating and reinforcing standards and procedures to all employees
- Anticipate customer and store needs by constantly evaluating environmental and customers for cues
- Assist with new Team Member training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed
- Contribute to a positive team environment by recognizing alarms or changes in Team Member morale and performance and communicating them to the Store Manager
- Create a positive learning environment by providing clear, specific, timely, and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance
- Deliver legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer
- Execute store operations during scheduled shifts
- Follow Starbucks operation policies and procedures, including those for cash handling and safety and security, to ensure the safety of all Team Members during each shift
- Follow up with baristas during the shift to ensure the delivery of legendary customer service for all customers
- Degree in Food and Beverage or Hospitality - preferred
- At least five (5) years of management experience in a high-volume restaurant, preferably in a casino environment
- At least three (3) years of experience in the food industry and previous experience in scheduling and staffing
- Strong Microsoft Office skills including Visio, Excel, Powerpoint, Word, Microsoft Project Professional and Microsoft Sharepoint
- Ability to convey design and technical information in an accessible and understandable manner
- Ability to mentor and lead other Technical Product Managers