Site Technician Job Description

Site Technician Job Description

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Site technician provides user connectivity to the local area network using knowledge of related computer hardware, software and local area network architecture.

Site Technician Duties & Responsibilities

To write an effective site technician job description, begin by listing detailed duties, responsibilities and expectations. We have included site technician job description templates that you can modify and use.

Sample responsibilities for this position include:

Follow the Ludington Guiding Principles
Provide process improvement solutions where needed
Oversee the maintenance of all lift equipment and racking
Perform a variety of administrative duties be responsible for EHS (Environmental Health and Safety) and other relevant compliance
Perform failure analysis on returned samples to find the root cause of failure
Document all investigation and analysis steps in failure analysis database portion of complaint system
Train on all documents related to analysis and quality procedures on a timely manner
Use documentation systems to research information
Train peers on processes and methods
Support investigation of returned product including decontamination, sample preparation (cutting metal/plastic electronic housing using Dremel tool, ) and disposal where applicable

Site Technician Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Site Technician

List any licenses or certifications required by the position: ITIL, HVAC, II, NICET, SCBA, PPE, PC, MS, MIG, TIG

Education for Site Technician

Typically a job would require a certain level of education.

Employers hiring for the site technician job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Associates, Education, Technical, Computer Science, Engineering, Electronics, Science, Business, Computer, Information Technology

Skills for Site Technician

Desired skills for site technician include:

Microsoft Office software for Windows
Workplace safety and fall prevention
Network and PC hardware
Current network protocols
Microsoft Exchange
Network technologies involving Local Area Networks
Operating systems
Principles
Standards
Basic database concepts for web content delivery

Desired experience for site technician includes:

Perform lab maintenance and ensure equipment is calibrated
2+ years of experience working as electronics technician
Must have experience to use all lab equipment including but not limited to DMMs, Oscilloscopes, Microscopes, custom test assemblies and gauges
Demonstrated ability to troubleshoot electronics assemblies down to component level using lab equipment
Must have experience in using soldering iron to place or remove electronic components from PCBs as part of analysis/troubleshooting
Familiarity with FDA regulations related to medical device complaint investigation is preferred

Site Technician Examples

1

Site Technician Job Description

Job Description Example
Our company is looking to fill the role of site technician. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for site technician
  • Follow Operating Discipline principles, procedures and practices to ensure safe and efficient operation of assigned areas of responsibility
  • Carry out site sampling and compliance testing of construction materials, including preparation of samples, processing of test results and preparation of test certificates/reports
  • Check and maintain the laboratory equipment
  • Assist and participate in implementing the quality system of the PWRL
  • Supervise and assist in the training of any skilled and semi-skilled staff under his/her supervision
  • Component level troubleshooting of PC boards and sub-assemblies using oscilloscope, multi- meter
  • Inspects terminal, circuits, for damage
  • Support of office and remote employees
  • ShoreTel VOIP phone system support
  • Provide general employee training, support and hand holding
Qualifications for site technician
  • Bachelor Degree in computing field from an accredited program preferred or Professional Industry Designation
  • Minimum of 1+ years professional IT work experience
  • Technical Support experience and demonstrated knowledge of IT processes and procedures, specifically Incident, Problem, Change and Service Level Management
  • Bachelor Degree or Professional Industry Designation
  • Ability to observe details at close range
  • Involves movement between departments to facilitate work
2

Site Technician Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of site technician. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for site technician
  • Manage Jira service desk ticket queue and resolve tickets in a timely manner
  • Google Apps support - email, calendar, sheets, docs, presentation and gDrive
  • HP and Ricoh printer support and troubleshooting
  • Office network support and troubleshooting - wifi and wired connection
  • Manage local IT hardware, peripherals and consumables including purchasing of equipment and management of inventory
  • Imaging and preparation of equipment for deployment to new and existing users
  • Follow all IT processes such as new hires, separations, security, and other related IT processes
  • Work with other teams to fix and address problems until resolution
  • Be an awesome team player!
  • With minimal supervision, the incumbent shall perform the following duties and responsibilities
Qualifications for site technician
  • Climb step and extension ladders to access process equipment, working from scaffolding, and working in high places in excess of 100 ft
  • Working in confined spaces, or awkward positions may be necessary for extended periods
  • Excellent English communication skills (written & verbal)
  • Experience in establishing new processes and procedures following those already in place and always looking for improvements
  • Microsoft MCSA or MCSE, CompTIA Network +, CompTIA Security + ITIL Foundation level Certification is required
  • Ability to demonstrate expert level user and technical support skills and working knowledge of Microsoft Windows XP Professional/Vista Business Premium/7 Enterprise, Microsoft Internet Explorer 6/7/8/9, Microsoft Office 2003/2007/2010 Professional in a Windows Server 2003/2008 Active Directory network environment
3

Site Technician Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of site technician. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for site technician
  • Respond immediately to any emergency or urgent events involving fire alarms, fire suppression, Life Safety, Access Control, environmental and other facilities related events
  • Work independently with our computerized maintenance system (Maximo) to receive and generate work orders and from verbal instructions to resolve system problems dealing with the Simplex TSW
  • Assist Site Protection Technical Representatives and special projects coordinator with plan review on new and renovation projects
  • Providing tier 1 technical support on network related product such as IP phones, routers, and switches
  • Assist in monitoring and testing PCs and maintaining procedures for logging, reporting, and statistically assessing PC performance
  • Support the installation, troubleshoot and usage of wired and wireless Local Area Networks under the direction of the Networks team
  • Support the installation, troubleshoot and usage of communication systems
  • Act as team member for special assignments within the department, supporting IT systems initiatives and projects implementations
  • Troubleshoot robotic systems, using knowledge of microprocessors, programmable controllers, electronics, circuit analysis, mechanics, sensor or feedback systems, and pneumatics
  • Install, program with RS logics, RS networks, and factory talk
Qualifications for site technician
  • Ability to demonstrate solid understanding of Microsoft Active Directory Services and security/administration in a Microsoft Windows Server 2008/Exchange Server 2007/2010 environment, including Active Directory Users & Computers administration tool with Exchange Server extensions
  • Experience with SQL Server 200x Enterprise Manager, Exchange Server 2003/2007/2010 System Manager, and/or Internet Information Server (IIS) web permissions
  • Experience with Asset Management System, Patch Management, Remote Control and other mainstream IT Helpdesk/Service desk and agent-based IT management solutions
  • 3+ years of technical experience in a multi-state
  • ITIL Foundation Level certification preferred or demonstrate knowledge of processes
  • Industry related technical certificates are a plus or any similar combination of education and experience
4

Site Technician Job Description

Job Description Example
Our growing company is looking for a site technician. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for site technician
  • Daily operations will consist of management and coordination for the unloading and loading of railcar, van, trucks, and boxes receipt and delivery of raw materials from the raw material warehouse
  • The site logistics technician will be responsible for ensuring that adequate operating discipline is available for all activities performed at site logistics facilities
  • This role is also responsible for first line trouble shooting for loading and packaging facilities operations
  • This role is responsible for coordinating maintenance work, provides the safe isolation of equipment for the work to occur
  • The individual will be required to be able to issue safe work permits and lock out/tag out in the areas of responsibility
  • This role requires excellent interpersonal skills as this role works hand in hand with our contract loading partners
  • The selected candidate will be responsible for utilizing computer based systems to submit work request for maintenance activities, compliance tasks and the management of the operating discipline for the specific areas of responsibility
  • Ensure operational activities and process performance are aligned with logistic loading and business goals
  • Coach and train others on logistic loading operations
  • Use process knowledge and skills to make improvements in logistic loading performance and Operating Discipline
Qualifications for site technician
  • Mac experience a strong plus
  • Knowledge of enterprise ticketing systems
  • Familiar with remote support tools
  • Must be able to work as part of a team and under the instruction of others
  • Must be willing to travel on an as needed basis to alternate sites to support systems operations, maintenance, and deployment
  • Experience working with US Dept
5

Site Technician Job Description

Job Description Example
Our growing company is looking to fill the role of site technician. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for site technician
  • Manage multiple and complex logistic loading computer control systems
  • Respond to escalated tickets and provide solutions for reported customer problems
  • Support our walk-up counter and provide a great customer experience for our Yelpers
  • Provide employee training and support
  • Prioritize and manage ticket queue
  • Drive team projects to complete tasks on time and to specifications
  • Work closely with our engineering, logistics and AV teams to rollout new technologies and improve and optimize our solutions
  • Support for the day-to-day IT operation at the call center
  • Daily operations will consist of management and coordination for the unloading and loading of railcar, trucks, isocontainers and super sacks
  • Answer routine to moderately complex questions and resolve end-user computer and networking problems to ensure end-user productivity
Qualifications for site technician
  • A University Degree or equivalent in Engineering (Mechanical and/or Electrical) with minimum 5 years of relevant working experience in Service & Support Operations, or related areas
  • Must be able to communicate well across all levels
  • Ability to load, move and replace equipment up to 20Kg
  • 3 to 5 years in Production
  • 3 to 5 years in Automotive industry
  • Just in Time experience a plus

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