Service Sales Representative Job Description
Service Sales Representative Duties & Responsibilities
To write an effective service sales representative job description, begin by listing detailed duties, responsibilities and expectations. We have included service sales representative job description templates that you can modify and use.
Sample responsibilities for this position include:
Service Sales Representative Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Service Sales Representative
List any licenses or certifications required by the position: DOT, NICET, II, NAFTA, PSP, CPP
Education for Service Sales Representative
Typically a job would require a certain level of education.
Employers hiring for the service sales representative job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Business, Engineering, Marketing, Technical, Education, Management, Communication, Industrial, Science, Associates
Skills for Service Sales Representative
Desired skills for service sales representative include:
Desired experience for service sales representative includes:
Service Sales Representative Examples
Service Sales Representative Job Description
- Undertake periodic review Customer Price List
- Work closely with Customer Service, Contract teams and the Customer Master Specialist to determine process improvement
- Perform other duties and project as assigned by Manager
- If it is determined that a reservation did not result in a rental, it will be the responsibility of the onsite to contact the customer to find out why the customer did not rent
- Assist with training adjusters and support staff on the HIRS system
- Participate in and/or help sponsor insurance company events when appropriate
- Help adjusters with their personal rental needs
- Constantly look for more opportunities and proactively communicate those to the Key Account Manager
- Generate new service business by developing relationships with new business customers
- To interact with external and internal customers in a professional, friendly, and courteous manner through all forms of communication, both written and verbal
- Experience in a similar role in a commercial background would be advantageous
- PC Literature with good IT skills in Microsoft applications
- High degree of business acumen skills and awareness
- Customer focused – External and Internal
- Dynamic, creative and innovative
- May be required to work at other store locations
Service Sales Representative Job Description
- Pull, organize, and format weekly POS and defective data via Retail Link to share with HOT H&H cross functional teams for all product categories to track performance
- Organize and format POS data for Walmart, Sam’s, and Walmart.com for line reviews to create systematic approach of metric based presentations
- Execute sell through trackers for all Promotions/Rollbacks/TABS for internal performance review and ROI assessment
- Assist NAMs and Director of Sales along with cross functional teams to gather and accurately prepare sales presentations across all product categories in timely manner
- Accurately execute all Walmart, Sam’s and Walmart.com new item set up, cost changes, WERCs and Consumer Test Labs item submit forms and rollback forms
- In conjunction with Walmart and cross functional teams, assist in establishing continuous process improvement seeking maximum efficiencies
- Support Walmart team in capturing competitive on line and retail pricing
- Support meeting prep requirements for Bentonville office based customer and/or corporate meetings
- General support to special projects as needed
- Sell tools and consumables in a territory
- Ability to help initiate and/or re-engineering of marketing processes
- Ability to work under strict deadlines in a fast-paced retail team environment
- Experience with Access, Visio, Project, Adobe a plus
- Ability to read blueprints and wiring diagrams a must
- High level of understanding within Walmart’s internal systems (Retail Link, WERCs, Data Sync)
- Develop a sales and service plan for designated sales area
Service Sales Representative Job Description
- Manages multiple jobs
- Provides field personnel
- Meet and exceed sales goals with the proven ability build customer relationships
- Identify hesitations, overcome objections, and close an upsell
- Willingness to drive to each scheduled account, and accountable to build territory through solicitation of new accounts with geographic region
- Establishes and implements objectives, by category, based on annual territory goals
- Obtains and reports competitive activity
- Selling and/or saving Frontier products and services
- Ability to deal with customers patiently, tactfully and efficiently by presenting services to the customer for save and sales opportunities, and completing save/service order activity in an accurate and timely manner
- Full range of billing and collections duties
- Proficiency in Oracle CRM and ElNet
- Bachelor’s degree holder or equivalent
- License to inspect suppression products preferred
- Knowledge of Microsoft, Word, MS-Excel, Power Point
- Able to create business plan and execute
- Develop other opportunities to grow the business
Service Sales Representative Job Description
- Performs other related duties as assignedSearch Jobs US
- Willingness to drive to each scheduled account, and accountable to build territory through solicitation of new accounts within geographic region
- Meet regularly with Territory Manager to discuss chain programs, competitive activities, and store-level opportunities
- Ensures compliance with credit and returns policies
- Controls account receivables for assigned accounts, and furnish updates to management as requested
- Accountable for completion of assigned tasks
- Maintains current product knowledge and features and benefits of all services and equipment
- Creates and implement sales plans and strategies to accomplish territory goals to meet and/or beat budget expectations
- Identifies prospects and sells their respective imaging services to referral sources through lead generation, cold calling, and regular visits to potential and existing accounts in efforts to grow territory and increase company revenue
- Establishes relationships with referral sources and their staff to service and grow the relationship
- Promote and sell a complete range of service products – maintenance contracts, training and other consulting services - growing sales and achieving targets for existing and target accounts
- Work cooperatively with product sales counterparts to plan and coordinate selling approach to target accounts
- Maintain current knowledge in all applicable subjects relating to our business including ISO guidelines, regulatory requirements or quality initiatives
- Cover a territory with about 50% overnight travel
- BS Degree in Marketing or Business coupled with 1 to 2 years experience in roofing/building materials industry and a strong knowledge of industries, processes and systems
- Ideal candidate has a combination of retail sales & customer service along with an interest in becoming a Territory Manager
Service Sales Representative Job Description
- Demonstrates products and services
- Responsible within group to make the Service Department a profit center
- Position may require up to 80% travel to customer, sister companies, Trade shows and to Vapor (Chicago) and Ricon (San Fernando)
- Manage accounts as it relates to present budget objectives on sales and orders, complaints, receivables and travel/entertainment expenses (40% of time)
- Cooperate and interface with all functions of customer service, manufacturing, technology & optimization and administrative support to accomplish objectives (20% of time)
- Determine with sales management and regional team members prescribed levels of call frequencies through accounts planning including machine downtime coverage (10% of time)
- Promotes value-added products and technical services and exhibits the results for customer understanding and acceptance, including any necessary data analysis and reports (10% of time)
- Maintain your weekly, monthly and annual quota as set forth by the Manager
- Perform all other duties as set forth by the Manager
- This may include but is not limited to assisting other districts, shop, installation and marine work
- Identify market opportunities, competitive activities/weaknesses, then execute new campaigns and activities
- Ability to travel 2-3x per week both local and some overnight
- Competitor experience in commercial HVAC industry preferred
- Bachelor's Degree in Engineering or related disciple preferred
- Ability to use a headset for a phone
- Must be self-motivated and able to work independently and in a team environment