Senior Manager, Strategic Initiatives Job Description
Senior Manager, Strategic Initiatives Duties & Responsibilities
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Senior Manager, Strategic Initiatives Qualifications
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Licensing or Certifications for Senior Manager, Strategic Initiatives
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Education for Senior Manager, Strategic Initiatives
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Skills for Senior Manager, Strategic Initiatives
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Desired experience for senior manager, strategic initiatives includes:
Senior Manager, Strategic Initiatives Examples
Senior Manager, Strategic Initiatives Job Description
- Manage client communication, relationships, and tracking through the proposal, contracting, and implementation processes
- Responsibility for reducing annual NIE costs/generate revenues through identification of efficiency initiatives
- Fully accountable for managing the complex multi dimensional projects related to significant strategic/transformational projects impacting Personal Banking Accounts
- Business Lead for all Operational/Regulatory Programs such as FATCA/CRS and Non-Resident Client Due Diligence to ensure Personal Banking Accounts Risk Mitigation
- Ensure the execution of all Regulatory Policies for Personal Banking Accounts are adhered to within established timeframes/obligations
- Develop business strategy for Personal Banking Accounts Acquisition & Retention by identifying new business opportunities resulting in increased profitability and ensuring strategy and product pricing are aligned to overall Personal Banking strategy
- Maintenance/enhancement issues ensuring a proper balance between the desire to meet client requirements, infrastructural/operational efficiency projects and those necessary to improve day-to-day product/service quality and reduce costs
- Develops strategies and solutions to fully leverage core enablers in the P&CB while managing operational and risk proactively, including lead the identification and execution of CPB initiatives
- Develop a Roadmap for each initiative to provide operational level reporting and insight
- Establish and lead a cross functional teams in the execution of strategic projects including management of resources, budget and execute against deliverables and timelines
- Additional Strategic Initiatives may become available in the future
- Previous Phone Channel experience would be beneficial
- Demonstrated customer focus and understand of the delivery of superior customer experience by phone
- Ability to lead a team with demonstrated excellence as a consensus builder, a self-starter, and team player
- Networking skills with the ability to navigate and leverage internal relationships and functional areas across the organizations, with a proven ability to drive results
- Recommend, design, build and rollout key change initiatives to support PMO strategic road map
Senior Manager, Strategic Initiatives Job Description
- Support the CAG leadership team on initiatives to identify and operationalize strategic changes for CAG, including process and productivity enhancements, problem resolution, automated solutions, safety and soundness of process and the integration/implementation of CAG and CBO strategic themes
- Lead CAG leadership team on projects and/or Initiatives, to identify and operationalize strategic changes for CAG, including process and productivity enhancements, problem resolution, automated solutions, safety and soundness of process and the integration/implementation of CAG and CBO strategic themes
- Lead in the execution and oversight of any policy, process and procedure changes that impact the ACCAs
- Draw on Lean Six Sigma (LSS) methodologies and tools to identify and implement innovative, best in class operational and credit processes for CAG
- Establish governance frameworks for a number programs and adhere to Project Management Framework, ensuring strategic goals are accomplished within approved time frames, scope, and budget
- Draw on knowledge and experience of Lean Six Sigma (LSS) disciplines, methodologies and tools to identify and implement innovative, best in class operational and credit processes for CAG
- Implementation of the Investment Planning process for GMS business teams
- Development and management of tools and reporting to facilitate the SQP planning process
- Work with CPB Business to define scope, requirements and business case (where required) for implementation activities for each Initiative
- Develop and management of the Reporting Analytics and metrics required
- Builds operational capability
- Responsible for the quality of governance including weekly status reporting, issue management change control
- Escalate critical issues and risks for leaderships attention
- Responsible to ensure communication and training requirements for executive of initiatives
- Collaborate with CPB Leadership in the development of presentations to “tell the story “of the CPB successes
- Minimum education level of a University Degree, or equivalent relevant experience
Senior Manager, Strategic Initiatives Job Description
- Manage Assurance exams and support CSCRM teams in remediation of issues
- Synthesize viewpoints on organizational, risk and regulatory issues, risk management best practices that will shape CSCRM’s strategic direction
- Manage and develop associates on the team
- Initiate and manage department-wide and cross-functional strategic projects
- Supporting the Executive Director in planning, implementing, and monitoring internal, cross functional programs and procedures
- Manages the set up and implementation of new projects as required
- Manages the transition and hand off between functional areas as projects are developed
- Managing, tracking, and updating project budgets
- Securing appropriate resources and support to ensure project deliverables are completed on time and on budget
- Solving issues and problems as they arise
- Superior PowerPoint and Excel skills required, relational database experience
- Good understanding of risk management framework and regulations impacting commercial banks
- Strong team player with good organization and planning skills
- Bachelor’s Degree in Business OR Mathematics OR Economics OR Finance OR Military experience
- At least 4 years of audit experience OR at least 4 years of risk consulting experience for financial service clients OR at least 4 years of experience in commercial banking OR at least 4 years of experience in credit risk management
- 5+ years of experience in management consulting OR 5+ years of experience in commercial banking OR 5+ years of experience in risk management
Senior Manager, Strategic Initiatives Job Description
- Support the design of, process for, and generation of seasonal negotiation packets
- Develop and execute processes for maintaining material supply agreements with our 1,000+ suppliers in collaboration with VF Legal and GMS teams that ensure security of supply and mitigate risk
- Developing and strengthening collaborative relationships with external parties
- Developing and maintaining positive relationships with key internal stakeholders to meet the program’s objectives
- Other duties as determined by the Executive Director or his designee
- Program oversight of Super Growth 1.0 deliverables
- Leadership of Super Growth 2.0, inclusive of Specialists, Digital, and E2E Investing
- Develop implementation plan for PS&I 5-Year Strategy
- Own business cases and business case development
- Drive transformational improvements that will result in increased efficiencies
- Along with the National Manager, EAC (Expert Advice Centre), leads strategic initiatives related to the EAC roadmap vision to improve, streamline and enhance access to advice and fulfillment expertise for our sales and service professionals – making it Simpler, Faster and Better for our employees and partners
- Drives productivity through less re-work and minimal handoffs, while maintaining a high call quality and optimal cycle times
- Consolidates resources and common workflows, skill sets and experience while balancing volumes, managing group work streams, and supporting a multi-skilled workforce strategy
- Experience working in a highly matrixed organization/environment preferred
- Experience working in academic healthcare environment preferred
- Demonstrated ability to manage projects and drive them to successful completion
Senior Manager, Strategic Initiatives Job Description
- Provides support on executing strategic initiatives
- Develops intelligent analyses backed by quantitative data that guide strategic business decisions
- Effectively communicates findings to management through presentations, email…etc
- Compile agency performance report timely for management and regional office
- Preparation of ad hoc reports as may be required by the CAO to drive achievement of key result areas
- Ability to achieve IAAI’s vision
- Identify the steps to reach established company goals
- Review and revision of the company’s customer quality care audit and integration with other internal best practice reviews
- Conduct customer quality reviews with other members of the team and suggest ways in which the reviews could be streamlined for greater efficiency and analyze the results towards recommendations for organization wide improvements
- Participate in strategic initiatives as needs arise from time to time
- Ability to manage a high-functioning team
- Ability to work in a high pressure work environment, due to frequent deadlines and unanticipated scope changes
- Outstanding written and spoken English required
- Advanced attention to detail required for success in this role
- Results-oriented with strong interpersonal/teaming skills and the ability to work effectively with and influence senior executives
- Ability to be self-directed and manage work independently