Senior Enterprise Account Manager Job Description

Senior Enterprise Account Manager Job Description

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Senior enterprise account manager provides highly advanced technical support and system administration for existing and future production collaboration services such as Office 365 email and calendaring, SharePoint site administration, Enterprise File Share & Sync products and Mobile Device Management systems.

Senior Enterprise Account Manager Duties & Responsibilities

To write an effective senior enterprise account manager job description, begin by listing detailed duties, responsibilities and expectations. We have included senior enterprise account manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Serve as a subject matter expert in customer experience transformation and broad customer service solutions including, contact centres, field service and self service customer communities
Engage in strategic account planning with core account execs and account teams
Create territory and account plans, define sales strategy, and engage in he complete end to end sales process from qualifications, discovery, ROI and ultimately articulate business value to customers
Drive key opportunities across the New Zealand region, leading and co-selling with an extended sales team
Research and understand the client's industry, and develops a core understanding of client business needs and challenges
Build and execute an Account Business Plan that includes both transactional and strategic initiatives to grow company's presence and share in the account
Meet or exceed quarterly and annual revenue & margin quotas
Engage and manage team members in presales, sales specialists and inside sales to support complex deals
Key account management for strategic enterprise customers
Liaise with internal sales force / related departments / South China branches / external offices /China team/Global team/other key stakeholders to implement and execute business development sales plan

Senior Enterprise Account Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Senior Enterprise Account Manager

List any licenses or certifications required by the position: PMP

Education for Senior Enterprise Account Manager

Typically a job would require a certain level of education.

Employers hiring for the senior enterprise account manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Education, MBA, Technical, Business, Business/Administration, Engineering, Digital Marketing, Graduate, Computer Science, Leadership

Skills for Senior Enterprise Account Manager

Desired skills for senior enterprise account manager include:

Mobile enterprise software
Unified communications and mobile device management solutions is highly desirable
Consultative sales that gets results
Procure-to-Pay
System integration and tender processes at large Enterprises
How to influence the influencers
Computer networking
Security and file transfer technology and market are highly desirable
Company and buyer persona drivers
How to sell to Enterprise customers

Desired experience for senior enterprise account manager includes:

CRM background (with domain expertise in customer service / customer experience preferred)
Track record working in an extended sales team and executing a go-to-market strategy
Experience driving deep discovery with customers and articulating business value and benefits
Manage a geographic territory targeting/calling on new business for the suite of B2B API and location technology offerings
Consistently deliver sales targets every quarter with ability to penetrate new companies
Build and refine prospecting strategies and processes to acquire new business while also fielding/qualifying incoming leads

Senior Enterprise Account Manager Examples

1

Senior Enterprise Account Manager Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of senior enterprise account manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for senior enterprise account manager
  • Retain and develop business volume and improve the profitability of this accounts
  • Account penetration and relationship building with customer
  • Quarterly business Review/Yearly Business Review with the enterprise account
  • Strategic planning in account development and profit improvement
  • Dotted line reports to Head of Enterprises account China and work closely with Regional team/Global team
  • Facilitate smooth cross-functional project management for related product and services formation
  • Exploring and developing solutions to enhance the workflow and procedure efficiency among the internal stakeholders
  • Perform other ad-hoc assignments and projects as assigned by the management
  • Assisting in the development of an overall strategic marketing plan for the Sales region and executing on an Account Based lead generation plan
  • Creating/managing Account Based and/or industry specific marketing programs, primarily in-person events, webcasts and email campaigns
Qualifications for senior enterprise account manager
  • Develop solid, strategic relationships with key decision makers within the client organization
  • Many of our relationships are simply transactional in nature
  • Closely coordinate with the MQ teams to refine products, services, pricing models and go to market strategy
  • Degree Holder in Logistics / Supply Chain / Business/ Industrial Engineering / Quantitative Science / Statistics or related disciplines
  • Minimum 10 years’ work experience in the freight forwarding, logistics & shipping industry
  • Proven track record of experiences in key account management
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Senior Enterprise Account Manager Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of senior enterprise account manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for senior enterprise account manager
  • Working with 3rd-party channels, including online social communities, sales partners, , to serve as a delivery interface for program initiatives
  • Manage pipelines, opportunities, close rates, quotas and territory/account alignment
  • Build strong relationships with key partners and develop in-depth understanding of partner products, business lines and key objectives
  • Work directly with marketing to extract and articulate use cases for case study development
  • Drive key opportunities across the Eastern Seaboard region, leading and co-selling with an extended sales team
  • Development Pipeline for Einstein Analytics solution
  • Drive key opportunities across ANZ region
  • Serve as a subject matter expert for Einstein Analytics
  • To develop and execute successful Analytics sales campaigns
  • Development Pipeline for WAVE Analytics Cloud solution
Qualifications for senior enterprise account manager
  • Possess core competences including detailed-oriented, creative and able to generate ideas, managing change, target and result focus aggressiveness
  • Able to drive the team with 3 staffs
  • Great relationship skills, tenacity, resilience and inter
  • Personal/presenta
  • 10+ years in a strategic field marketing role, preferably within the technology sector
  • Knowledge of the Financial Services and Telecommunications industry a plus
3

Senior Enterprise Account Manager Job Description

Job Description Example
Our innovative and growing company is hiring for a senior enterprise account manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for senior enterprise account manager
  • Expand our work in new areas of the client’s business through new offerings and services through approved contracting channels
  • Help originate sales opportunities and take them through to successful closure
  • Respond to RFPs around specific, approved opportunities
  • Manages the SOW & provides status updates to clients for the incremental work sold
  • Work closely with the commercial director to report on P&L and MIS for incremental sales
  • Creating/managing Account Based and/or industry specific marketing programs, primarily in-person events, webcasts, email campaigns and content syndication
  • Collaborate across business units (Digital, Campaigns, Product Marketing, Product Development, Go to Market, ), with content marketing and campaign strategists, to align around messaging, event format, and goals
  • Build and maintain C level relationships across lines of business to gain an understanding of business goals, concerns & priorities within key accounts
  • Partner with extended internal teams to build comprehensive account plans, ensuring long term customer influence & achievement of sales goals
  • Identify new accounts and develop new opportunities within your existing accounts
Qualifications for senior enterprise account manager
  • Undergraduate degree and 10+years relevant experience or Graduate degree and 8+ years relevant experience in IT industry
  • Must have proven ability to engage senior executive decision makers within the C-Suite of medium and large accounts both within IT and business disciplines
  • Must have proven experience building business cases, working understanding of corporate finance with regard to budgeting, potential buying patterns, capital/expense outlay, asset ownership and service delivery requirements
  • Must command a level of technical expertise which enables effective communication of the solution
  • Must have proven work experience with storage solutions including FC, iSCSI, archiving and DR solutions
  • Manage a geographic territory farming existing business for the suite of B2B APIs, DaaS and Display offerings (70%)
4

Senior Enterprise Account Manager Job Description

Job Description Example
Our company is looking for a senior enterprise account manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for senior enterprise account manager
  • Build and manage a sales pipeline, accurately tracking account activity through the stages of the sales funnel process
  • Successfully close all committed sales activity within your accounts
  • Develop and deliver knowledge transfer activities, support technical product training within your accounts
  • Interact with the Channel Sales team to allow customers to use the channel partner network
  • A Bachelor degree or equivalent combination of education and experience
  • Build and maintain C level relationships across lines of business to gain an understanding of business goals, concerns & priorities within key accounts in your territory
  • Single point of client contact for the overall Client/Navisite relationship
  • Develop and execute on a strategic multi-level account plan
  • Consistently up to date on Navisite’ s solutions, upgrades and new product launches
  • Maintain an understanding of each client’s strategic initiatives and map Navisite’ s solutions to those initiatives
Qualifications for senior enterprise account manager
  • Develop deep relationships with key decision makers within the client base, moving the account from too often a transactional relationship to a strategic one
  • 5+ years of relevant Enterprise Sales / Business Development experience, MBA or similar post-graduate degree preferred
  • Strong familiarity with enterprise data platforms and software tools including data, analytics, cloud, marketing automation, and CRM
  • Experience independently negotiating and closing strategic partner deals, including partnerships that require deep sales and product integrations between companies
  • Sharp strategic thinker who can design and execute on a vision
  • Fluency in commercial agreements and the ability to write and negotiate complex agreements outside of standard sales contracts
5

Senior Enterprise Account Manager Job Description

Job Description Example
Our company is looking for a senior enterprise account manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for senior enterprise account manager
  • Escalate problems per defined processes and act as a liaison between the client and internal teams
  • Proactively drive efforts to improve the client’s experience with Navisite’ s solutions
  • Lead periodic client facing account reviews, including Navisite’ s operational and executive team base upon nature and complexity of account and predefined templates and procedures
  • Experience managing key technology partner relationships – network and work with the Microsoft, VMware, Zerto sales reps in each of the assigned accounts and understand the lancscape and sell our services built on those platforms
  • Experience with creating integrated marketing programs within enterprise software company
  • 5-8+ years of experience in program creation targeting enterprise level accounts
  • Ability to influence decisions cross-functionally in a matrix environment
  • Social media skills and experience a plus
  • Excellent people skills and a positive attitude
  • Strong Marketo and Salesforce.com systems skills
Qualifications for senior enterprise account manager
  • Experience in direct sales & consultative sales is a plus
  • Must be highly motivated, have a passion for sales and proven sales success with the ability to drive revenue within accounts
  • Primary customer background should be large Enterprise within Banking & Finance or Media or Retail or Telecoms sectors
  • CRM background (with domain expertise in customer service / customer experience / Field Service preferred)
  • Effective partnering with Enterprise Sales AE's is critical to the role
  • Accurately forecasting sales activity and revenue while creating satisfied and referenceable customers are key responsibilities within the Enterprise AE (Einstein Analytics) position

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