SCCM Engineer Job Description
SCCM Engineer Duties & Responsibilities
To write an effective SCCM engineer job description, begin by listing detailed duties, responsibilities and expectations. We have included SCCM engineer job description templates that you can modify and use.
Sample responsibilities for this position include:
SCCM Engineer Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for SCCM Engineer
List any licenses or certifications required by the position: MCSA, MTA, ITIL, MVP, MCSE, IAT, MSCE, SCCM, PKI, CE
Education for SCCM Engineer
Typically a job would require a certain level of education.
Employers hiring for the SCCM engineer job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Computer Science, Technical, Engineering, Education, Information Technology, Design, Management, Information Systems, Writing, Performance
Skills for SCCM Engineer
Desired skills for SCCM engineer include:
Desired experience for SCCM engineer includes:
SCCM Engineer Examples
SCCM Engineer Job Description
- New Windows Desktop Images
- Run reports through SCCM against our desktop environment
- Maintain/update current Images
- Troubleshoot Software Updates on clients
- Manage Desktop Patching through WSUS
- Assist with analysis of project metrics and trends to evaluate success of overall program
- Maintain the efficient and effective operation of upgrades or migrations by implementing changes as required
- Troubleshoot user software or hardware problems in line with project tasks policies
- Participate in information technology and infrastructure projects
- Use of technical writing skills to contribute to the creation of end user self-help documents and other training material
- Proven time management and organizational skills with ability to work effectively in a team setting independently with minimal error and guidance
- 5 or more years hands on experience with Windows 7 and related Windows desktop operating systems Scripting skills (Powershell, WSH, Batch)
- Scripting skills (Powershell, WSH, Batch)
- Must have SCCM 2012 experience in addition to any previous versions
- Minimum of 4 years of Packaging & Deployment experience
- Minimum of 2 years of Scripting (PowerShell, VB Script) experience
SCCM Engineer Job Description
- Install, configure and document new software and services as dictated by the project
- Create training materials and presentations for the support organization as needed
- Support SysMan Enterprise Packaging Layer technologies to automatically and persistently consolidate asset data
- Develop implementation guidance and recommend detailed product feature specifications to support integration of SysMan
- Participate in strategy sessions, strategic assessments, and design reviews of NetOps capabilities to validate enterprise approach and associated work products
- Work with the AGM program, Army sysad, DB admins, desktop support staff, programmers, analysts, and other professionals
- Provide Tier III support for engineering and program-level issues submitted to the SysMan Program and issues elevated by sysads
- Responsible for the packaging of applications for release to user images for devices used, PCs, Laptops, Mobile Devices
- Respond to escalated requests for technical assistance from other infrastructure teams
- Participate in project work in support of the infrastructure
- Enhance the technical expertise of peers via the development of product training, mentoring of new hires, and team content development
- Apply technology to improve existing products and systems at customers and for internal use
- Actively participate in team support by proposing and implementing solutions
- MIS or Computer Science degree or relevant experience
- Superior knowledge and demonstrated technical proficiency in Microsoft Systems Center Cperations Manager (SCCM)
- Able to manage and troubleshoot SCCM deployments and systems
SCCM Engineer Job Description
- Create new support documents maintain existing support documentation
- Log, handle and close problem and change management tickets within incident management system
- Resolve incident, problem and change tickets
- Create change tickets and tasks as needed to follow the change management process
- Troubleshoot and resolve any desktop Windows Build issues
- Support the development and execution of end user and device management roadmaps and strategy
- Manage the global SCCM 2012R2 environment and contribute in making it better and more efficient for the end-user
- Liaise with the outsourced IT provider staff to ensure the businesses are properly supported and key users are kept up-to-date
- Develop guidelines on usage of the system programs and components and maintain documentation for reference and reuse
- Performs setup and management of monthly patching of Windows Desktops, VDI and Servers
- Familiar with application packaging techniques include InstallShield, MSI transforms and package customization
- Experience with utilizing Intune as a mobile device management platform
- Experience with JAMF Casper Suite preferred
- 9 years of hands- on Windows server administration / engineering experience, 1+ years of server infrastructure virtualization engineering experience using VMware vSphere
- Experience engineering solutions to improve latency and performance issues
- Active TS/SCI clearance with a polygraph is required
SCCM Engineer Job Description
- Create collections in System Center Configuration Manager for application deployments
- Create custom reports in Systems Center Configuration Manager
- Run deployment reports in System Center Configuration Manager
- Work independently or on a team to design, build, and deploy Pro Plus to customers utilizing SCCM
- Participate in customer team meetings to gather business and technical requirements for project activities
- Manage his or her own work and schedule with minimal oversight and proactively communicate status and risks to project leadership
- Troubleshoot network applications and hardware and coordinate solutions to team lead
- Subject matter expert in specific applications and network technology and application solutions
- Fix reports of problems
- Document, track, and monitor problems and design resolutions using centrally managed solutions
- Applicant must be able to work in a team environment with other systems administrators work with other computer/facility support organizations and work well multi-tasking various related efforts
- Status messages and various server and client side logs used for troubleshooting
- Crafting proactive and automated scripts and tools
- Researching and remediating outstanding vulnerabilities in the server and workstation environments
- Triaging user, system, or server issues
- BS degree in Computer Science, Engineering or related field and 2 years of systems engineering/integration experience
SCCM Engineer Job Description
- Support and process customer requests for system and configuration updates
- Ability to support data storage environment (SAN)
- 5-10 Years’ Experience supporting Active Directory
- Working with team lead on Windows enterprise server experience 2003, 2008, 2012
- Support application teams for technology builds from hardware to software installation
- Work with engineering team lead to build solutions for various project and operational needs
- Work on assigned projects and provide status updates to team leads to meet deadlines
- Other tasks as assigned by management as needed or assigned
- Installs, tests, tunes, maintains, automates, designs and documents supporting systems, utility programs, monitoring tools
- Provides preventive maintenance by planning maintenance schedules and following established change management and release management processes
- Minimum 1 year of experience with SCCM
- Experience managing systems running Windows
- Experience maintaining patches on desktop computers with Microsoft, operating environments
- TS/SCI with a FSP
- Experience understanding security scan results and providing mitigations to findings
- VMware Certified Professional (VCP, VCAP, VCDX)