Sales Engineering Job Description

Sales Engineering Job Description

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Sales engineering provides technical direction and operations of the company voice and contact center platforms, including UCCE, UCM, IP-IVR, Call Recording technologies.

Sales Engineering Duties & Responsibilities

To write an effective sales engineering job description, begin by listing detailed duties, responsibilities and expectations. We have included sales engineering job description templates that you can modify and use.

Sample responsibilities for this position include:

SE Assignment, Load Balancing, Continuity
Mentoring, performance tracking and coaching
Strategic planning with sales reps and systems engineer
Collaborate with sales leadership on revenue goals and strategic planning
Work in concert with channel organization to execute on business goals for the region
Maintain a working knowledge of competitors’ products and services and of emerging trends in the videoconferencing industry as a whole
Create sales proposals and responses to RFQ/RFPs
Provide input for development of new products and enhancement of current products
Design end-to-end networks for the deployment of video, voice and data
Assist clients with ROI studies, equipment budgets, systems requirements and specifications

Sales Engineering Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Sales Engineering

List any licenses or certifications required by the position: CCIE, CCIP, CCNP, MEF, CISSP, MCSE, MCSA, F5, AI, AIRS

Education for Sales Engineering

Typically a job would require a certain level of education.

Employers hiring for the sales engineering job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Engineering, Computer Science, Education, Technical, Business, Marketing, Communications, Mathematics, Electrical Engineering, Telecommunications

Skills for Sales Engineering

Desired skills for sales engineering include:

MPLS
Ethernet
Automatic call distributions and interactive voice response systems
Call center technologies
Call traffic analysis
DWDM
IP VPN
SONET
Technical support issues related to Internet
Telephony

Desired experience for sales engineering includes:

Delivery and Support - Coordinate with support personnel to address technical issues and work with cross-functional teams to resolve them
Establish goals, operational objectives and work plans for the SE management and their team members worldwide
Review objectives to determine success of Sales Engineering function and communicates to Sales and SE management team quarterly
Provide and maintain technical sales support (e.g., product presentations, architecture reviews, application discussions) for key accounts when needed or requested by Sales or SE managers
Actively coach technical sales strategy for key deals
Oversee the Sales Engineering activities for the largest, most significant accounts in the regions

Sales Engineering Examples

1

Sales Engineering Job Description

Job Description Example
Our company is searching for experienced candidates for the position of sales engineering. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for sales engineering
  • Develop and communicates policies that affect SE function
  • Assure adherence to budgets, schedules and work plans
  • Provide direction and strategy to Senior Managers to ensure operational excellence
  • Act as a key interface between Sales and Product Management to ensure product features, improvements and issues are being surfaced to the Product organization in a timely manner
  • Provide status updates on scheduling, account status, and other issues to EVP, Sales North America and VP, Sales LATAM, EMEA and APAC
  • Coordinate production of Product Information materials used by Sales staff (Product
  • Ensure consistent and accurate engineering information delivered to dealers internal customers
  • Provide business and technical support to your Reps in their customer accounts
  • Develop and manage a tactical feet-on-the-ground support model that allocates SE resources to achieve the highest standards and deliverables
  • Provide guidance to revenue leaders on technical sales strategy, product strengths and obstacles represent the needs of the business to executive staff
Qualifications for sales engineering
  • Have a Bachelor of Science degree in computer science, engineering or related field
  • Good knowledge of MF business and Product range
  • Understanding of agricultural machinery including the basic engineering principles involved in
  • Proven project management skills including experience with document management and project tracking
  • Ability to accurately scope out detailed technical projects and understand how schedule and budget issues will impact profitability and ability to successfully deliver complex solutions to our customers
  • The ability to work well under pressure and take a proactive approach in handling issues, providing solutions and/or acting as a change manager
2

Sales Engineering Job Description

Job Description Example
Our company is hiring for a sales engineering. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for sales engineering
  • Assist with customer experience performance projects and metric dashboards
  • Research and support for customer bi-annual and annual performance reviews
  • Update contact and email distribution lists
  • Make calls to customers, when directed and authorized by regional sales manager or upper management
  • Organize customer master file data and update accordingly
  • Take additional direction from Aftermarket leadership team regarding other ad hoc projects to support customer experience
  • Assist in preparing new campaign strategies’ including trade shows, email, and outbound calling
  • Observe sales calls with VP/GM of Aftermarket Parts and Regional Sales Managers
  • Become super user of Salesforce CRM to help with account management organization activities
  • Lead the efforts to prepare RFP responses and deliver technical and sales oriented presentations to customer’s technical staff and senior management
Qualifications for sales engineering
  • Expert application software skills including, MS Word and Excel
  • A bachelor's degree, ideally in Mechanical, Electrical or Computer Engineering, or the equivalent combination of education and experience
  • Candidates with experience managing both small and large teams, had worked across region, in a variety of global & local companies, possess multi-cultural mindset who has potential to do more than what they are hired for today preferred
  • Support the Solution Engineering team by providing guidance on sales strategies, approaches to solve specific problems, represent their team's needs to executive staff
  • Extensive networking experience is a plus
  • Experience working with white-box switches is a plus
3

Sales Engineering Job Description

Job Description Example
Our company is hiring for a sales engineering. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for sales engineering
  • Coordination and drive of all the major domestic protective business that is influenced by American companies and create a specification base in North America
  • Identify, establish and ensure excellent contacts with key American companies
  • Ensure that company is specified with the most suitable and competitive systems in owners, engineering firms, and contractors
  • Proactively identify, track and coordinate projects, always involving the relevant colleagues and functions
  • Prepare and deliver compelling technical presentations to asset owners and engineering firms
  • Initiate and execute networking events (customer seminars and other) based on a well-defined yearly plan
  • Understand and capitalize on companies strengths against key competitors in the market
  • Manage requests for support that are originated by other colleagues overseas
  • Ensure the information on all activities regarding customers/projects is available to the company and that all relevant colleagues are properly involved
  • Ensure that the Pre-Sales Organization continues to develop robust processes to deliver productive, disciplined and effective ways of doing business
Qualifications for sales engineering
  • May require extended work hours to meet the needs of the team and customers
  • 7-10 years of experience in sales engineering, selling to commercial and EDU accounts
  • Technical background in messaging and security
  • A thorough background of Internet protocols and how they work (HTTP, SMTP)
  • Knowledge of networking topology, TCP/IP protocol, and network configuration and components (firewalls, routers, load balancers)
  • CISSP and related certifications are a plus
4

Sales Engineering Job Description

Job Description Example
Our innovative and growing company is hiring for a sales engineering. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for sales engineering
  • Will manage Sales Engineers within the Commercial Services organization
  • Assists the Vice President with overall direction, vision and evaluation of Sales Engineering staff
  • Assists with training needs assessment, proposes training curriculum and schedules
  • Performs human resources functions, as it relates to managing people, such as interviewing, hiring and training employees
  • Assists in the implementation of the training and development of account executives
  • Acts as a liaison between customers, sales teams and various Charter internal departments
  • Monitors and report on sales engineering activities
  • Assist in the preparation of budgets and forecast
  • Responsible for supporting sales teams by providing technical consulting and requirements gathering during the sales process
  • Assists in development and launch of new products and services
Qualifications for sales engineering
  • Expert at navigating internal departmental relationships
  • Ability to address internal and customer issues off-hours
  • Documented professional expertise in a supervisory or team leadership role
  • Demonstrate a minimum of 5 years proven experience in specification sales with insulation, fireproofing or coatings in the oil & gas industry
  • Bachelor's Degree or equivalent years of experience commensurate to a degree
  • Possess a demonstrated sales background in the O&G industry
5

Sales Engineering Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of sales engineering. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for sales engineering
  • Prepare and estimate molding quotations for clients
  • Present quotations to client
  • Prepare and distribute quote worksheets and other corresponding documents to QC, Scheduling, Operations Manager or President
  • Assist clients with engineering, tooling, and support for all jobs and programs
  • Develop marketing plans to ensure flow of new business in current markets and seek business in new markets
  • Maintain quote database
  • Call and or visit clients and or new potential clients to ensure and develop new work
  • Complete all work in a safe manner and in accordance with ISO9001 and other standards
  • Develop and maintain an ongoing sales funnel
  • Assist with material purchases
Qualifications for sales engineering
  • Demonstrate excellent report writing and verbal communication skills within all levels of the organization
  • Bachelor’s Degree in Engineering or related technical discipline required
  • Must be currently enrolled in a university degree program preferably in engineering
  • 2 semesters or better of work towards related discipline
  • This individual will have excellent written and oral communication skills
  • Ideally degree qualified with MBA or equivalent business experience being an advantage

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