Retail Trainer Job Description

Retail Trainer Job Description

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Retail trainer provides benchmark of successful brands in retention and retail excellence and identify enhancement opportunities to drive Estee Lauder superiority for brand consumers retention and retail experiences.

Retail Trainer Duties & Responsibilities

To write an effective retail trainer job description, begin by listing detailed duties, responsibilities and expectations. We have included retail trainer job description templates that you can modify and use.

Sample responsibilities for this position include:

Maintain training records create and produce reports for facilitating training workshops
To support the Retail Back Office functions
To ensure Training plans are delivered on Time and In Full as described in SHINE aGRU, What level of training has been completed per store / per employee (accurate files / updates)
Lead, project manage and facilitate all local and legal training requirements Induction planning, Health and Safety, First Aid, Manual Handling within specified region/district
Delivery of Academy training programmes and assessments, in line with global standards including onboarding and specalist programmes
Support the delivery of field based onboarding, where necessary
Support the delivery of store manager training, if required
Host quarterly store manager digital meetings, and support the store manager annual conference
Initiate innovative ways to impact sales and drive retail results
Lead, mentor and coach Counter Staff (for Dept

Retail Trainer Qualifications

Qualifications for a job description may include education, certification, and experience.

Education for Retail Trainer

Typically a job would require a certain level of education.

Employers hiring for the retail trainer job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Education, Business, Marketing, Psychology, General Education, Communications, Human Resources, Human Resources Management, Adult Education, Economics

Skills for Retail Trainer

Desired skills for retail trainer include:

Retail KPIs
Competitors
Business metrics
Competitor brands in terms of Brand
Installation and billing systems and processes
Pricing and offers
Product and Services
Competitor brands
Adidas Group
BRS Products and services

Desired experience for retail trainer includes:

Store experience as Sales Associate is a plus
International profile is a plus
Interest in travelling to different Countries, also for long business trips
Educate, inspire and build relationships with retailer in store teams
Establish strong store relationships with Store Directors, GM’s, PMT’s, Counter Staff and Operational Teams
Perform as Guest Speaker and Lead Artist in local/regional trend shows

Retail Trainer Examples

1

Retail Trainer Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of retail trainer. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for retail trainer
  • Partner with Director, Education for all seasonal education updates and advisements
  • Work in store (i.e., sell) during key retailer events to assist in counter goal achievement
  • Partner and communicate weekly with the Director, N.A
  • Demonstrate the highest level of leadership and professionalism, always upholding the GLAMGLOW message and image, while maintain a positive attitude at all times
  • Collaborate with Stores, Dealers, and Sales and Marketing teams to provide the best In Store training experience
  • Undertake regular reviews and analyse procedures and materials to measure the impact of training on store performance
  • Work from your closest Head Office in Cheltenham 1-2 days a week for material review, design and evolution
  • Work from your closest Head Office in Cheltenham, Brussels, New York or Munich for 1-2 days a week for material review, design and evolution
  • Oversee the schedule of the Resident Trainer(s) with Regional Training Manager and in collaboration with SRM/MRO
  • Help provide an atmosphere that motivates, encourages, empowers, recognizes and challenges Resident Trainers to achieve excellence
Qualifications for retail trainer
  • 2+ years’ experience in training and sales
  • Event (in-store) planning skills
  • Product Training by Season
  • Customer Service – Be a CCI Champ in their Markets in conjunction with SM and Franchise Sr
  • Selling Techniques
  • Encourage and facilitate and environment that encourages the open exchange of ideas and inspires people to look beyond their own roles and understand how they can contribute to the business
2

Retail Trainer Job Description

Job Description Example
Our innovative and growing company is looking for a retail trainer. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for retail trainer
  • Continuously assesses the needs from our internal clients and translates them into SMART goals
  • Analyzes and identifies organizational needs and develops short- and long-range strategies to address performance gaps
  • Analyzes and recommends training methodologies
  • Build strong in-store relationships
  • Educate customers and retail associates on our client’s product
  • Merchandising product and point of sale materials
  • Complete paid e-learning requirements
  • Attend regularly scheduled conference calls
  • Collecting data via call reports for our client
  • Maintaining client objectives by ensuring client and company objectives are met by maintaining full distribution, stock, signage and schematics on existing SKUs and secondary product placements
Qualifications for retail trainer
  • Proven exceptional ability in make-up application, organizational skills, customer service, public speaking and instructional training
  • Geographically mobile (experienced driver
  • Experience of the luxury sector preferred but not essential
  • Passion for retail is required
  • Bachelor's degree (preferably in the field of instruction design or training & development)
  • Minimum two years of business experience in related field required
3

Retail Trainer Job Description

Job Description Example
Our company is looking for a retail trainer. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for retail trainer
  • Retail Execution – merchandising, selling, in store fundamentals
  • To ensure Training plans and reports are delivered on time and in full as described in SHINE aGRU, What level of training has been completed in store / per employee (accurate files / updates), working with the in-store HR team for personnel files and communicating to Senior Store Management and HR & Training Manager
  • Collaborate with Dealers, and Sales and Marketing teams to provide the best In Store training experience
  • Identify training need in local market
  • Preparation, delivery and follow-up measures of training initiatives / workshops in Germany and Austria
  • Support & Track In-store training activities, related processes, and tools such as eLearning, mystery shopping action plans, Learning Management System
  • Successful delivery of training and all go live activities for each store
  • All store myTime issues affecting store trade successfully resolved in a timely manner
  • Feedback to Central myTime team on countdown activities and training courses to ensure ‘fit for purpose’ across all phases
  • Training resource and plans in place to support and drive the rollout across all Areas/Regions
Qualifications for retail trainer
  • Ability to work independently and without direct supervision, while adhering to required deadlines
  • Exercise discretion and independent judgment by using industry knowledge and fully comprehending clients’ business models and needs
  • Extensively travel is required throughout any region (80-100%)
  • Ability to work on weekdays and potentially occasional weekends
  • 1-2 years of retail sales, marketing, customer service or event promotion experience a plus
  • Attend regularly scheduled team calls
4

Retail Trainer Job Description

Job Description Example
Our company is searching for experienced candidates for the position of retail trainer. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for retail trainer
  • Ability to answer questions, challenges and issues relating to the subject matter without
  • Ability to adapt workload and timescales at short notice
  • Ability to deliver specialist training across multiple sites both in classroom and live environments
  • Cross functional working experience in previous roles
  • Knowledge of Workforce Management principle and store processes helpful
  • Experience in engaging and co-ordinating change activity with store teams
  • Reference point for all training matters linked to coffee
  • Provide on-going training and coaching to staff on the Nespresso trilogy (coffee, machines, and service)
  • Delivery of diverse in-boutique training sessions focusing on Coffee Expertise (e.g., coffee tastings)
  • Execution of regular assessments in order to track the success of the delivered trainings
Qualifications for retail trainer
  • 2-4 years of experience in Retail Sales Merchandiser
  • Previous experience in retail environment
  • Previous experience in training, mentoring, and/or coaching is a plus
  • Ability to assess business needs of a retail store based on specific KPI indicators
  • Proven ability to work remotely from direct management
  • Two year college or university degree, emphasis in management or organizational development and training preferred and two years additional relevant work experience
5

Retail Trainer Job Description

Job Description Example
Our innovative and growing company is hiring for a retail trainer. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for retail trainer
  • Help other team members to develop their storytelling skills and personal narratives
  • Create selling ceremonies with each customer to discover and develop their coffee preferences
  • Assist guests to experiment with coffee creations that they can create in their home
  • Actively manage and update the customer database
  • Assist with cleaning and dishwashing as needed
  • Planning, measurement and reporting
  • Develop and execute training and coaching strategies and plans to improve the service and sales quality at all Retail levels (management, off-site and on-site sales staff)
  • Develop set of measurement criteria
  • Measure and analyse the efficiency of training results through sales results and customer satisfaction feedback results
  • Report and present the commercial success and ROI of all training initiatives the management
Qualifications for retail trainer
  • Proven business acumen skills
  • At least 3 years of experience in a Management/Training Retail role in a high retail luxury industry or in a Training consultancy firm
  • Minimum of 2 years Retail and stores experience
  • Understanding of Luxury Retail, Client experience and selling skills
  • Excellent understanding of Coaching
  • Ability to work in a team, to show flexibility, courteous manners and positive attitude

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