Receptionist / Clerk Job Description
Receptionist / Clerk Duties & Responsibilities
To write an effective receptionist / clerk job description, begin by listing detailed duties, responsibilities and expectations. We have included receptionist / clerk job description templates that you can modify and use.
Sample responsibilities for this position include:
Receptionist / Clerk Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Receptionist / Clerk
List any licenses or certifications required by the position: BLS, CPI, CPR
Education for Receptionist / Clerk
Typically a job would require a certain level of education.
Employers hiring for the receptionist / clerk job most commonly would prefer for their future employee to have a relevant degree such as High School and Associate Degree in Medical, Computer, Education, Associates, Health, Health Information Technology, High School Education, Law, Graduate, Business
Skills for Receptionist / Clerk
Desired skills for receptionist / clerk include:
Desired experience for receptionist / clerk includes:
Receptionist / Clerk Examples
Receptionist / Clerk Job Description
- Greet customers entering dealership
- Answers incoming calls In a friendly, professional manner ensuring phone calls are redirected accordingly
- Provides callers with information such as company address, directions to the Home Office location, company website and other related information
- Greets and announces visitors to the Home Office
- Answer telephones and greet walk-ins (applicants, customers)
- Answer heavy volume of inbound calls
- Coordinate with patients and insurance companies
- Verify all insurance information
- Enter patient/insurance information into hospital data base
- Answer the phones in a friendly, helpful, and efficient manner
- Must possess excellent communication skills with proficient PC skills to include Microsoft Office, particularly Excel and Outlook
- Knowledge of/familiarity with computers and commonly used business software applications
- Demonstrated strong computer/technical skills
- Able to work Monday-Wednesday 8am-5pm
- Compouter skills
- Self motivated, ability to work independently & meet deadlines
Receptionist / Clerk Job Description
- Keep track of the whereabouts of key personnel and process their calls and messages
- Prepare letters for mailing, open and distribute company mail
- Responsible for Daily Invoicing
- Match delivery receipts to sales orders for invoicing daily
- Email Invoices to customers
- Prepare invoices for COD orders daily and call customers to advise amount due
- Run transactions (credit card machine) for Invoices and pick up orders as needed
- Copy checks and invoices from cod deliveries and give them to accounting
- Prepare packages for UPS and /FedEx pick-up
- E-mail office personnel tracking numbers for packages being shipped via UPS/FedEx
- 6 months to 1 year general office experience
- Basic computer, 10-key, and data-entry skills
- A background check and a physical will be required (physical provided by hospital)
- French Portuguese or Spanish
- Computer skills on Word, excel & out look
- Taking work orders
Receptionist / Clerk Job Description
- Process vacation requests and maintain vacation schedule
- Assist Human Resource and Accounts Receivable department
- Answer Museum phone and any general Museum related inquiries, properly direct incoming phone calls and guests to appropriate Museum staff members
- Prepare and review visitor packet information for those touring the Museum
- Assemble visitors daily for Museum and distribute brochures and maps and provide a brief description of the tours
- Reconcile cash and credit card sales at beginning and end of day
- Assist customers with purchase selections and finalizing sales including boxing/bagging purchases
- Maintain an organized and orderly Gift Shop and Receptionist area
- Track and restock inventory shelves
- Assist in labeling merchandise
- Composing letters
- One-three years office/clerical experience
- A friendly, professional image and phone voice
- Experience with MS Word, MS Excel, MS Outlook
- Experience handling multi-line phones
- Proficiency in computer software is preferred, especially Microsoft Office
Receptionist / Clerk Job Description
- Provide the physician billing service with accurate and timely billing documentation and written referrals
- Assist in numerous clerical tasks, and provide administrative support to the Office Coordinator
- Greets patients, employees, and the general public in a courteous manner, establishing positive and appropriate relationships with patients, physicians and co-workers
- Provides the sorting and distribution of reports as required by the position
- Provides support to Bed Control to assure communication of placement information, private room requests, and requests from units regarding status of patients
- Troubleshoot problems with fax, copier, computers, and printers
- Retrieve mail and incoming faxes and distribute to staff
- Work closely with student assistants and other staff to complete mass mailings, make copies, file and laminate classroom materials
- Translate various forms and documents to Spanish as requested by staff and teachers
- Processes source documents (applications, IFPA forms, ) by reviewing data for deficiencies
- Ability to remain calm when encountering stressful customer service calls
- 2+ years’ experience in some type of customer service position required
- Some type of clinic experience would be helpful
- Advanced education in secretarial or related area and/or two years paid or volunteer office experience strongly desired
- Plan, coordinate and organize meetings and conferences for the organization
- Establish primary contact and rapport with clients, vendors and visitors at reception desk
Receptionist / Clerk Job Description
- Maintain records and keep track of company supplies and related purchases
- Order company-wide business cards and receive and distribute mail to all employees
- Maintain vendor files, correspond with vendors and respond to inquiries
- Answers internal and external calls
- Answers, screens, prioritizes and routes calls
- Provides administrative support for the campus or location
- Arranges meetings and conferences, schedules interviews and appointments, and performs other duties related to maintaining individual schedules
- Composes and prepares written documentation and correspondence for the location
- Accept packages from UPS, Fed EX
- Prepare new hire welcome packages
- Track copy counts and fax sheet
- Call Property Management when building services are needed
- Bypass alarmed doors to allow entry for maintenance and materials in and out of the building
- Send out Emerging Broadcast, if needed
- 3+ years of experience in a Clerical and/or Receptionist role
- Must have completed high school