PM Server Job Description
PM Server Duties & Responsibilities
To write an effective PM server job description, begin by listing detailed duties, responsibilities and expectations. We have included PM server job description templates that you can modify and use.
Sample responsibilities for this position include:
PM Server Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for PM Server
List any licenses or certifications required by the position: TIPS, TABC, CARE
Education for PM Server
Typically a job would require a certain level of education.
Employers hiring for the PM server job most commonly would prefer for their future employee to have a relevant degree such as High School and Bachelor's Degree in Education, General Education, Design, Computer Science, Communication, Performance, Associates, Electrical Engineering, Leadership, Guidance
Skills for PM Server
Desired skills for PM server include:
Desired experience for PM server includes:
PM Server Examples
PM Server Job Description
- Delivers and presents food to the guest room promptly
- Prepare an itemized check and take payment from guests
- Ensure all furniture is in accordance with the floor plan set forth by the Manager or Supervisor
- Responsible for completing opening and closing duties
- Maintain a continuous and positive relationship with other departments
- Uphold the culture and standards of THE HOLIDAY INN WORLD’S FAIR PARK Hotel and be an exemplary ambassador of the property and brand
- Participate in all line-ups and departmental meetings, unless otherwise excused in advance by the Manager
- Ensure all lost and found items are handled appropriately in accordance with the standards of THE HOLIDAY INN WORLD’S FAIR PARK Hotel
- Maintain a continuous and positive relationship with other departments the entire Drawing Room team
- Must have knowledge of all beverages served
- Experience in similar position within an upscale environment is preferred
- Must have minimum one year of customer service experience
- Must be able to speak English and communicate clearly
- Available to work PM shifts and weekends
- At least 1 year serving experience with a quality establishment, preferred
- Minimum 1 year upscale dining serving experience
PM Server Job Description
- Familiarity with food and beverage menus
- As part of the food and beverage department, the server will clear tables during service and control guest checks and secure proper payment
- Ensure station and table set-ups are complete and perform various side duties as assigned by the Food & Beverage leadership team
- The server assistant will assist the server with all food and beverage requests
- As part of the food and beverage department, the server assistant will clear tables during service
- Follow all details as described on Banquet Event Orders (BEO’s)
- Adhere to all liquor liability laws
- Attend all designated pre-meal meetings
- Make our guests feel comfortable and let them know that you are there to personally take care of them
- Make recommendations that you genuinely feel your guests will enjoy
- Must be able to obtain TIPS certification and ServSafe once hired
- Must be able to work evening shifts
- Minimum of 4 years fine dining esperience
- Must be able to work standing on your feet for at least 8 hours
- Must be able to move, pull, carry and lift at least 50 pounds
- Color vision is required to determine the different products used in the restaurants and kitchen
PM Server Job Description
- Checking food before serving it to guest to ascertain that appearance, temperature and portions are correct
- Greets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests
- Sets up trays according to Brand or hotel specifications
- Ensures trays are promptly removed from the floors once the guest has finished
- Ensures restocking of all room service items and side work is completed
- Posts payments to POS system
- Perform other reasonable job duties as requested by leader
- Work the evening or morning shift of the restaurant
- Perform all reestaurantside work as designated by the Banquet Captain and/or Banquet Managers
- Attend to all needs of the guests
- Minimum 2 years of server experience
- Minimum 1 year fine dining or luxury resort experience preferred
- Basic computer skills and experience with POS systems (MICROS preferred)
- Must be able to move, lift, carry and push/pull objects weighing up to 30 pounds without assistance
- Must have a valid alcohol training certification (RASP/TIPS)
- Previous serving experience required, fine dining preferred
PM Server Job Description
- Demonstrate full knowledge of bar and menu items
- Follow up on guest requests throughout service
- Maintain proper set-up and cleanliness of station and service areas
- Deliver elements of service within established timeframes
- Demonstrate accuracy in transactions and cash-handling skills
- Following proper procedures in completing guest checks and submitting information to kitchen
- Taking and serving guest orders promptly and according to service manual
- Completing all necessary side-work as per restaurant schedule
- Knowledge of all menu items, their garnish, contents, preparation methods and any allergens
- All necessary set-up sidework as assigned
- Must be able to work PM shifts, weekends, and holidays
- Must become WineQuest certified
- Minimum age of 21 to be able to serve alcoholic beverages
- Room Service experience is strongly preferred
- Must have strong service orientation and guest recovery skills
- Ability to multi-task and a desire to satisfy the needs of others in a fast paced environment
PM Server Job Description
- Presents a clean and professional appearance at all times
- Display a congenial appearance and is well groomed at all times
- Take orders and answer questions or make recommendations for menu listed products
- Clear, clean, reset and maintain restaurant tables during shift
- Maintain pars and equipment as needed to successfully accomplish all restaurant service tasks
- Assist guests in a friendly, professional and polite manner
- Ensure that guests have an outstanding experience and look immediately into any complaints
- Maintain cleanliness of tables, countertops, and work areas
- Prepare drink condiments when necessary
- Assist with seating guests and help with answering phones as business demands
- Must be willing to work holidays, nights and weekends as required
- Previous experience serving in a fine dining environment required
- Bartending in addition to serving experience preferred
- Must be available Tuesday-Saturday, 5-11pm
- Must be able to work flexible shifts including evenings, weekends, and holidays
- Proven restaurant serving experience