Cocktail Server Job Description
Cocktail Server Duties & Responsibilities
To write an effective cocktail server job description, begin by listing detailed duties, responsibilities and expectations. We have included cocktail server job description templates that you can modify and use.
Sample responsibilities for this position include:
Cocktail Server Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Cocktail Server
List any licenses or certifications required by the position: TABC, TIPS, BC, CA, MAST, TEAM
Education for Cocktail Server
Typically a job would require a certain level of education.
Employers hiring for the cocktail server job most commonly would prefer for their future employee to have a relevant degree such as High School and Associate Degree in Education, General Education, High School Education, Tourism, Hospitality, Associates, Business
Skills for Cocktail Server
Desired skills for cocktail server include:
Desired experience for cocktail server includes:
Cocktail Server Examples
Cocktail Server Job Description
- Ensure that all cleaning duties are completed in allocated times to the Company standards
- Must be proficient in effective and efficient table maintenance
- Qualified candidate must have excellent customer service skills
- Keeping restaurant areas clean by picking up dirty glasses, empty bottles
- Clean and resetting of bar area as guests depart or preparation of drink is completed
- Follows daily checklists and side work
- Responsible for the successful operation of the beverage department
- Delegate authority and assigns responsibilities
- Development of staff, interviews, hires and evaluates employees
- Reviews beverage activities and promotions with the Beverage Manager
- Must have basic beverage serving knowledge
- Must maintain current CARE alcohol awareness card
- Must have previous related experience
- POS Systems
- Must use FLAG protocol in serving alcohol to anyone under the age of 40
- Per TABC regulations must be at least 18 years old
Cocktail Server Job Description
- Follow established procedures for comps
- Prepare cash receipts after establishments close, and make bank deposits
- Maintain personal health and sanitation standards (wash hands when using restroom)
- Establishes rapport with guests and creates a friendly and fun atmosphere
- Maintain well-groomed appearance in accordance with Food & Beverage Grooming Standards for cocktail servers at all times in order to assist in reaching profitability, guest satisfaction, workforce strength and compliance goals
- Provides courteous and friendly service to guests
- Maneuvers/transports drink trays through crowded areas
- Ensures cleanliness of supplies and all areas of Beverage outlets
- Maintains her assigned outlets to ensure the Tropicana standards and Clark County Health Code are met
- Tolerates various conditions of noise levels, temperature, illumination and air quality
- Verifying signatures on all cards, house accounts and traveler’s checks
- Processing transactions of credit cards, house accounts, traveler’s checks, and cash
- Manually imprinting all cards if and when a cardholder’s name does not print out on the CC voucher or when the card has a defective magnetic strip
- Confirming the authenticity of traveler’s checks and large bills by using appropriate electronic devices and markers
- Maintains certain “standard” selling percentages on a daily basis
- Follows, maintains and contributes to the Customer Relations Management (CRM) systems
Cocktail Server Job Description
- Communicates with Food and Beverage team and management
- Maintains company issued uniform and a clean and well groomed appearance
- Follows the proper cash, comp, and check control procedures
- Enforcement and knowledge of local TABC liquor laws about service of alcoholic beverages
- Be able to take food orders
- Be able to explain offerings in outlets, prices, timing
- Serves mixed alcoholic beverages to patrons
- Complete opening side duties fold/stack cocktail napkins, stock swizzle sticks, straws, matches, line cocktail trays, stock glassware, restock supply cabinet, inspect cleanliness and condition of assigned station and service areas
- Picks up dirty glassware and ashtrays from assigned station and return them to the Service Bar
- Inform Apprentice Bartender of needed supplies
- Performs daily, weekly and monthly inventories as determined by management
- Documents all promos, waste/spillage and breakage using the Micros system
- Secures all monies including tips, petty cash
- Uses ice shovels and plastic swords to directly handle any ice or garnishes
- Helps maintain the cleanliness of the bar and integrity of the bar by completing all side duties and special projects as issued by management on a daily basis
- Set up and break-down of all bar areas performed according to specific instructions as outlined in side work, diagrams and/or at the direction of management
Cocktail Server Job Description
- Serves alcoholic beverages within guidelines established by the department and state law
- Presents the beverage order to the bartender following established guidelines
- Relays any compliments and complaints to the management
- Adheres to Alcohol Awareness standards
- Knowledge of all Spirits and Beverage inventory in the Bar area
- Communicate orders clearly with bar and kitchen staff
- Keep lounge area clean and immaculate at all times
- You will provide an enjoyable beverage and dining experience conforming to our standards of excellence for quality, professionalism and friendliness
- You will anticipate guests needs and are knowledgeable about all available menu options, beverage lists and daily specials
- You care for the guests and their experience in the Bar to go above and beyond their expectations
- Must be available weekends & holidays
- Must have alcohol server's certification or become certified as required by company policy
- Must meet any city, county, state or other legal minimum age requirement to sell/serve alcoholic beverages
- Must have a Food handlers certificate
- New York State TIPS Certified is a preferred
- Required Food handlers certificate
Cocktail Server Job Description
- Become a subject matter expert on menu items, ingredients, and preparation methods
- You are quick to solve problems if a guest is not happy with their experience
- You follow the steps of service to ensure all guests and customers have the same exceptional experience
- You are able to connect with your customers and welcome the return guests back by name
- Anticipate, listen and execute on the needs of our guests at all times
- Be familiar with tray service, hand service methods of serving
- Knowledgeable and confident in wine service and decanting
- Provide a high level of service and enthusiasm when presenting food and beverage items
- Carrying multiple cocktails on a service tray with ease and finesse
- Be knowledgeable and communicate food and beverage items offered, including ingredients and methods of preparation to customers
- 1 or 2 years related experience and/or training
- Required TABC certificate
- Must have Training for Alcohol Professionals (TAP) Certification
- Must be 21 years of age or older to serve and prepare alcohol beverages
- Negotiating carpeted floor, marble floor and steps from one moment to the next
- Carrying with one elbow in static flexion to hold tray