Operations Processor Job Description
Operations Processor Duties & Responsibilities
To write an effective operations processor job description, begin by listing detailed duties, responsibilities and expectations. We have included operations processor job description templates that you can modify and use.
Sample responsibilities for this position include:
Operations Processor Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Operations Processor
List any licenses or certifications required by the position: KYC, AML, CDL
Education for Operations Processor
Typically a job would require a certain level of education.
Employers hiring for the operations processor job most commonly would prefer for their future employee to have a relevant degree such as High School and Collage Degree in Associates, Business, Education, Finance, Accounting, Communication, Computer, Technology, Math, Management
Skills for Operations Processor
Desired skills for operations processor include:
Desired experience for operations processor includes:
Operations Processor Examples
Operations Processor Job Description
- Schedule all loan closings
- Maintain high quality standard on all loan files
- Key Controls monitoring before transaction execution stage (Checking client availability, documentation, account balance, signatures)
- Loan product trade support/execution, processing transactions in the loan system, monitoring the loan maturity report and loan queue
- Coordination of information between Treasury, Sales, Credit, broker and other support functions
- P&L checks/ reporting
- Client service/ communication
- Become a subject matter expert on special projects and have the opportunity to continuously improve our processes
- Become a subject matter expert on special projects and have the opportunity to continuously improve our processe
- A different kind of banking
- Comprehending the customer complaints/queries and understanding the root cause of the concern / query
- 1 to 2 yrs Process background/ quality or complaint handling experience
- Product knowledge - an understanding / awareness of Corporate and syndication loans (Additionally, secondary loan market knowledge is of benefit)
- Preferred knowledge on Islamic Banking/products
- Comprehensive knowledge of operations control & Risk Management Framework
- The ability to liaise and communicate with different Branches, Customers and Global Banks through Email and Phone Calls
Operations Processor Job Description
- Scan and key designated information for the scanned documents
- Interprets and processes transactions in all areas of FundAccess Operations to include, but not limited to, trade verification, settlements, share registration, dividend and income balancing, reconciliation, and research and problem resolution
- Researches, validates and responds to problems identified with trade discrepancies between Vanguard and our trading partners
- Obtains daily reports for Fund/Serv or Non-Fund/Serv trading to compare trade records
- Monitors trade restrictions for funds to ensure compliance with fund policies
- Works with other units to transfer shares through ACATS and Non-ACATS to correctly register shares
- Monitors suspense accounts for payments received
- Responds to incoming calls on the helpline
- Identifies team work flow related issues that could affect the level of service provided to our clients
- Review account transactions to assess appropriateness
- Preferably 8 years experience in Trade Finance Department MUST
- Good knowledge of UCP
- Drive efficiency stream projects to enhance STP or increase productivity through automation projects
- Work in partnership with various global locations
- Be a self starter and rally and encourage diverse thought process
- Result oriented, accepting responsibilities, self driven
Operations Processor Job Description
- Track and gather information for statistical reporting
- Ensures legal requirements are satisfied
- Implements immediate problem resolution when there are system issues to minimize negative customer impact
- Perform all of the maintenance via Metavante Insight
- Adhere to all USPS guidelines Regulation P and GLBA
- Code specific account mailings as “bad address” when no new or current address is available
- Verifies data accuracy through supporting databases and websites including licensing boards, specialty boards, accreditation bureaus, sanction tracking websites and databases
- Coordinates with leaders and other team members to respond to priority requests and escalated provider issues consistently achieve turnaround times and performance goals for quality and productivity
- Other functions as needed or assigned by management various special projects
- Data entry (OFAC check)
- Strong customer focus and service oriented
- Retail Banking Branch experience preferred
- Two years of experience with mortgage loan documents
- Demonstrated experience completing complex tasks in a creative way requiring considerable independent judgment and a high degree of initiative
- 3+ year in residential or commercial mortgage operations
- Experience with compliance and regulatory frameworks related to residential loans
Operations Processor Job Description
- May handle LC advising, issuing, payment, and finance
- May handling LC advising, issuing, payment, and financial transactions as needed
- Ensure prompt notification to clients on voluntary corporate action events such as rights, dividend with options, expiry of warrants, redemption
- Gathers, compiles, sorts and verifies source documents to organize and streamline workflow
- In a timely and effective manner, reads source documents and enters data in specific data fields using keyboards or scanners
- Communicates with clients and participants to answer questions or explain information
- Assists in resolving issues for clients
- Upon issue resolution, enters or changes data in the system to reflect current and correct information
- Receive and Investigate referrals
- Develop and complete case documentation within departmental, regulatory and compliance standards
- Comprehension of required loan documentation title products,flood certifications,income,trusts,etc
- May prepare various activities such as preparing banking office deposits for the image sorter
- Six months to one year of experience in transaction processing
- Associates Degree or corresponding level of experience
- 2 years loan processing, escrow, or mortgage servicing required
- Proficiency in Microsoft office and mortgage systems
Operations Processor Job Description
- Take appropriate actions based on case findings (account closure, affidavits, recommend removal from credit reporting)
- Analyze cases for referral and refer cases to appropriate units/departments as needed
- Meet SLAs with other departments
- Perform root-cause analysis when Identity Theft is confirmed
- Processing incoming Operations mail by type
- Boxing scanned documents in preparation for offsite storage
- Coordinate labor, materials, and product to ensure daily production schedules and quality standards are met, and WMS system is optimized
- Ensure the accuracy of transactions
- Input information into data system
- Process varied and moderately complex daily upfront cash transactions
- Exceptional organizational skills and operational focus
- Knowledge of reverse mortgage guidelines
- Ability to prepare routing administrative paperwork, including the development and maintenance of files and records
- Experience in mortgage operations
- Ability to work well under pressure and meet multiple and sometimes conflicting deadlines
- Two years loan processing, escrow, or mortgage servicing required