Operations Processor Job Description

Operations Processor Job Description

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Operations processor provides input into the development of security policies, standards, procedures and guidelines for securing corporate systems and information in adherence with all applicable policies and regulations.

Operations Processor Duties & Responsibilities

To write an effective operations processor job description, begin by listing detailed duties, responsibilities and expectations. We have included operations processor job description templates that you can modify and use.

Sample responsibilities for this position include:

Develops and maintains a thorough understanding of settlement procedures and processes by participating in training and working closely with the settlements department
Utilizes knowledge of VBS policies and procedures to problem solve with internal and external clients
Provides training and support to other associates as new members are hired in the unit, procedures change or new systems are implemented
Perform Bills Processing under Import and Export Department
Documents registration & scanning
Collation of documents
Documents dispatch
Monitoring and follow up of outstanding transaction, issues and clarifications
Trade related experience in documents checking , Import LC, Banker Guarantee, collection bills, payment & loans
Knowledge of UCP

Operations Processor Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Operations Processor

List any licenses or certifications required by the position: KYC, AML, CDL

Education for Operations Processor

Typically a job would require a certain level of education.

Employers hiring for the operations processor job most commonly would prefer for their future employee to have a relevant degree such as High School and Collage Degree in Associates, Business, Education, Finance, Accounting, Communication, Computer, Technology, Math, Management

Skills for Operations Processor

Desired skills for operations processor include:

Procedures
CICS
Applicable bank and department policies
Products and support systems
Basic office procedures and terminology
Managing files and records
Standards and workflow
Systems and procedures
Unit policies
Financial product lines

Desired experience for operations processor includes:

Good PC knowledge, command of spoken and written English and Chinese
Good telephone manner, communication and interpersonal skills
Act as the primary point of contact with the customer on their application and provide them with a great customer experience
Be a key stakeholder in the mortgage application process, with direct ownership of the process and pipeline with the Mortgage Banker
Interact with customer to gather information and answer their questions
Ensure underwriters receive a complete loan package to review

Operations Processor Examples

1

Operations Processor Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of operations processor. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for operations processor
  • Schedule all loan closings
  • Maintain high quality standard on all loan files
  • Key Controls monitoring before transaction execution stage (Checking client availability, documentation, account balance, signatures)
  • Loan product trade support/execution, processing transactions in the loan system, monitoring the loan maturity report and loan queue
  • Coordination of information between Treasury, Sales, Credit, broker and other support functions
  • P&L checks/ reporting
  • Client service/ communication
  • Become a subject matter expert on special projects and have the opportunity to continuously improve our processes
  • Become a subject matter expert on special projects and have the opportunity to continuously improve our processe
  • A different kind of banking
Qualifications for operations processor
  • Comprehending the customer complaints/queries and understanding the root cause of the concern / query
  • 1 to 2 yrs Process background/ quality or complaint handling experience
  • Product knowledge - an understanding / awareness of Corporate and syndication loans (Additionally, secondary loan market knowledge is of benefit)
  • Preferred knowledge on Islamic Banking/products
  • Comprehensive knowledge of operations control & Risk Management Framework
  • The ability to liaise and communicate with different Branches, Customers and Global Banks through Email and Phone Calls
2

Operations Processor Job Description

Job Description Example
Our innovative and growing company is looking for an operations processor. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for operations processor
  • Scan and key designated information for the scanned documents
  • Interprets and processes transactions in all areas of FundAccess Operations to include, but not limited to, trade verification, settlements, share registration, dividend and income balancing, reconciliation, and research and problem resolution
  • Researches, validates and responds to problems identified with trade discrepancies between Vanguard and our trading partners
  • Obtains daily reports for Fund/Serv or Non-Fund/Serv trading to compare trade records
  • Monitors trade restrictions for funds to ensure compliance with fund policies
  • Works with other units to transfer shares through ACATS and Non-ACATS to correctly register shares
  • Monitors suspense accounts for payments received
  • Responds to incoming calls on the helpline
  • Identifies team work flow related issues that could affect the level of service provided to our clients
  • Review account transactions to assess appropriateness
Qualifications for operations processor
  • Preferably 8 years experience in Trade Finance Department MUST
  • Good knowledge of UCP
  • Drive efficiency stream projects to enhance STP or increase productivity through automation projects
  • Work in partnership with various global locations
  • Be a self starter and rally and encourage diverse thought process
  • Result oriented, accepting responsibilities, self driven
3

Operations Processor Job Description

Job Description Example
Our company is looking to fill the role of operations processor. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for operations processor
  • Track and gather information for statistical reporting
  • Ensures legal requirements are satisfied
  • Implements immediate problem resolution when there are system issues to minimize negative customer impact
  • Perform all of the maintenance via Metavante Insight
  • Adhere to all USPS guidelines Regulation P and GLBA
  • Code specific account mailings as “bad address” when no new or current address is available
  • Verifies data accuracy through supporting databases and websites including licensing boards, specialty boards, accreditation bureaus, sanction tracking websites and databases
  • Coordinates with leaders and other team members to respond to priority requests and escalated provider issues consistently achieve turnaround times and performance goals for quality and productivity
  • Other functions as needed or assigned by management various special projects
  • Data entry (OFAC check)
Qualifications for operations processor
  • Strong customer focus and service oriented
  • Retail Banking Branch experience preferred
  • Two years of experience with mortgage loan documents
  • Demonstrated experience completing complex tasks in a creative way requiring considerable independent judgment and a high degree of initiative
  • 3+ year in residential or commercial mortgage operations
  • Experience with compliance and regulatory frameworks related to residential loans
4

Operations Processor Job Description

Job Description Example
Our company is searching for experienced candidates for the position of operations processor. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for operations processor
  • May handle LC advising, issuing, payment, and finance
  • May handling LC advising, issuing, payment, and financial transactions as needed
  • Ensure prompt notification to clients on voluntary corporate action events such as rights, dividend with options, expiry of warrants, redemption
  • Gathers, compiles, sorts and verifies source documents to organize and streamline workflow
  • In a timely and effective manner, reads source documents and enters data in specific data fields using keyboards or scanners
  • Communicates with clients and participants to answer questions or explain information
  • Assists in resolving issues for clients
  • Upon issue resolution, enters or changes data in the system to reflect current and correct information
  • Receive and Investigate referrals
  • Develop and complete case documentation within departmental, regulatory and compliance standards
Qualifications for operations processor
  • Comprehension of required loan documentation title products,flood certifications,income,trusts,etc
  • May prepare various activities such as preparing banking office deposits for the image sorter
  • Six months to one year of experience in transaction processing
  • Associates Degree or corresponding level of experience
  • 2 years loan processing, escrow, or mortgage servicing required
  • Proficiency in Microsoft office and mortgage systems
5

Operations Processor Job Description

Job Description Example
Our innovative and growing company is hiring for an operations processor. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for operations processor
  • Take appropriate actions based on case findings (account closure, affidavits, recommend removal from credit reporting)
  • Analyze cases for referral and refer cases to appropriate units/departments as needed
  • Meet SLAs with other departments
  • Perform root-cause analysis when Identity Theft is confirmed
  • Processing incoming Operations mail by type
  • Boxing scanned documents in preparation for offsite storage
  • Coordinate labor, materials, and product to ensure daily production schedules and quality standards are met, and WMS system is optimized
  • Ensure the accuracy of transactions
  • Input information into data system
  • Process varied and moderately complex daily upfront cash transactions
Qualifications for operations processor
  • Exceptional organizational skills and operational focus
  • Knowledge of reverse mortgage guidelines
  • Ability to prepare routing administrative paperwork, including the development and maintenance of files and records
  • Experience in mortgage operations
  • Ability to work well under pressure and meet multiple and sometimes conflicting deadlines
  • Two years loan processing, escrow, or mortgage servicing required

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