Operations Mgr Job Description
Operations mgr
provides direct business partner support and Opex management to Global Operations functions including Global Quality, Business Operations, PPI, and Product Data Management.
Operations Mgr Duties & Responsibilities
To write an effective operations mgr job description, begin by listing detailed duties, responsibilities and expectations. We have included operations mgr job description templates that you can modify and use.
Sample responsibilities for this position include:
Optimizes resource planning utilizing PM software, leveraging people and processes, to successfully achieve goals
Managing our outsourced vault providers
Manage a variety of processing and fulfillment functions (onshore and offshore)
Manage a staff of data entry and support personnel onshore for the processing of lockbox credit card payment processes
Manage workflow queues – managing to established SLAs
Manage VISA/MC/AMEX Association BIN management process
Manage card production and inventory management process working with suppliers and production vendors
Manage Mail room services for the Card Operations area
Oversight of Special Projects and initiative as assigned by Sr Mgmt
Partner with Process transformation resources to provide sustained and progressive operational efficiencies and cost savings
Operations Mgr Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Operations Mgr
List any licenses or certifications required by the position: FEMA, ITIL, PMP, FAA, III, SPHR, PHR, PMI, CPIM, APICS
Education for Operations Mgr
Typically a job would require a certain level of education.
Employers hiring for the operations mgr job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Education, Business, Management, Business/Administration, Engineering, Technical, Hospitality, Hotel and Restaurant Management, Accounting, Finance
Skills for Operations Mgr
Desired skills for operations mgr include:
Equipment and operations standards
HMSHost policies and product
Quality
Service
Microsoft office suite
Direct Store Delivery and the consumer products industry
Federal
State and local regulatory compliance
Operations management with prior operations management experience in the home loans products
Operations management with prior operations management experience w/ Card products
Desired experience for operations mgr includes:
Determine if the product support plan is optimized across the teams and work with the support team to implement any necessary changes (organizational alignment, process improvement, role definitions)
Own team change management and development to adapt to the changing business
Create ad hoc reports around various subjects (staffing, operating expenses, ) and in various formats as needed
Engage with other Operations Leads for all activities requiring alignment and support across CVG teams
Ability to drive high self-motivation and team spirit in a virtual environment
Working knowledge of financial data
Operations Mgr Examples
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Operations Mgr Job Description
Job Description Example
Our innovative and growing company is hiring for an operations mgr. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for operations mgr
- Collaborates with key stakeholders to develop project plans
- Evaluates resource needs to support objectives
- Develops, secures approval of, and administers, an operating budget for area(s) of responsibility
- Formulates policy for area(s) of responsibility and secures appropriate approvals
- Fosters the development and learning of supervisors
- Interfaces with local vendors to ensure that all Mail Services equipment is well maintained, operating safely and appropriately for maximum performance and efficiency
- Creates and nurtures an ongoing relationship with the client liaison to ensure their needs are met and contractual obligations are being fulfilled
- Ensures area(s) of responsibility have the necessary work space, equipment, and supplies to effectively perform their job functions
- Participates on committees and in programs for safety, fire prevention, disaster recovery, Ensures the development of specific plans for inclusion in these programs
- Develops and cultivates a strong working relationship with other functional areas within the Center
Qualifications for operations mgr
- 4 plus years work experience in Financial Services industry or related field
- Knowledge and understanding of Credit card business
- Excellent SAS and SQL programming (Stat, Macro, OR, ETS) and data mining skills
- Ability to distill complex ideas and analytic results into basic elements that can be easily understood by less technical business partners
- Proficiency in design of experiments (DOE) and optimization techniques
- Strong experience with marketing analytics, cash flow analysis and value modeling
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Operations Mgr Job Description
Job Description Example
Our growing company is hiring for an operations mgr. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for operations mgr
- Ensures work is completed on time and with precision
- Maintains and regularly communicates current work/project status reports
- Develops department staffing requirements and budget
- Assists plant staff in identifying and addressing operational problems or equipment modifications for improving Reliability/Operability/Availability/Maintainability(ROAM), efficiency and safety
- Works with engineering to guide/assist in project development to ensure success
- Set expectations and hold assigned personnel accountable for productivity, assignments, work documentation, safety and reliability
- Oversees scheduling of supervisory personnel for plant coverage and coordination of manpower needs
- Assist site leader in attaining operational objectives by supplying relevant analysis of operating performance data developing recommendations and action plans to address issues
- Develop and maintain operational and performance metrics and reports
- Ensures that a collaborative environment exists where information is readily shared within and outside of the local operating group
Qualifications for operations mgr
- High sense of urgency in responding to field needs Strong big picture
- Strong big picture
- Ability to act as business leader on technology initiatives
- Ability to multitask and manage several projects and processes concurrently
- The ideal candidate will possess a college degree from a four-year college or university with 5+ years of work experience in a like or similar environment
- Education/experience in the interior design field is beneficial and experience in the plumbing showroom segment is helpful
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Operations Mgr Job Description
Job Description Example
Our innovative and growing company is looking for an operations mgr. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for operations mgr
- Establish and continuously improve standard operational processes to be observed across Distribution Center Operations
- Track and update plans and ensure the successful execution of these plans
- Support site and network action plans to deliver on the division's objectives, goals, strategies and measure
- Identify, resolve, track and document issues
- Oversee financial oversight activities to include annual budget, periodic estimates of budget, and workload estimation activities
- Proactively communicate and manage all event deadlines, coordinate and manage all aspects of the sponsorship and exhibitor kit (payments, ad inserts, .), and coordinate housing (as appropriate)
- Responsible for the project management platform used to track and provide analysis on all global marketing activities and marketing channels
- Develop technology enhancements and internal operational process improvements to foster content distribution, and repurposing of marketing content
- Responsible for the management and creative development, project management and production of all global templates and internal tools (Appspace, internal logos, experience map) by collaborating with marketing team, sales team, internal stakeholders and external agencies within established timeframe and budget
- Secondary content publisher to global asset management system, website and CRM for integrated resources management from RBUs and GBUs
Qualifications for operations mgr
- Analytically minded and data-driven to have a holistic overview of complex situations
- Fluent in both spoken and written Spanish and English
- Working knowledge of the manufacturing processes, such as Molding, plating, stamping and assembly
- The role will involve some travel into the region and commute between Hermosillo and Empalme
- Management of 3rd party Data Centers and AWS/Azure Cloud Infrastructure
- Advanced level of experience on Linus/Unix platforms and/or Windows platforms
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Operations Mgr Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of operations mgr. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for operations mgr
- Ensure a proper handover of all the technical input and standards, specification of the product, and training the personnel in the subcontracting tannery for achieving the best and consistent quality of leather
- Oversee and ensure the quality inspection of the manufactured leathers is done in accordance with established standards (KPI’s)
- Coordinate with Customer Service to ensure proper processing of customer orders, an accurate backlog, and issuance of purchase orders to suppliers/subcontractors
- Coordinate with Sales and Customer Service to ensure product development activities are planned that will support customer expectations
- Ensure the reliability, stability and availability of the Corporate Unified Communications systems and services
- Proactively explore options to reduce the cost of telephony network and related systems/solutions
- Ensure Compliance and IT General Control tasks and objectives are strictly adhered to
- The individual assigns and supervises a team of technical system administrators responsible for administering, maintaining, updating, and repairing Unified Communications infrastructure, VOIP and other UC related systems
- Manage work order flow and ensure established SLA’s are met
- Takes initiative and undertakes additional responsibilities and responds to situations as they arise without supervision
Qualifications for operations mgr
- Willing to travel - at times, may require up to 15% travel or more
- Must be comfortable working in a fast paced and dynamic environment
- A minimum of a Bachelor's degree or equivalent if required for this position
- 2+ years of experience in information management products or services preferred
- People management experience or a demonstrated ability to lead
- Translates leadership and strategic direction for hourly branch team members based on
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Operations Mgr Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of operations mgr. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for operations mgr
- Responsible for maintaining quality policies in the manufacturing area and for increasing the manufacturing quality performance to ensure Extraordinary Customer Experience and continuous improvement of products and services
- Manage a portfolio of programs, some as the program owner managing the full lifecycle, others as the portfolio owner driving assessment, prioritization, accountability and visibility
- Lead operating performance reviews across the regions and functions, drive appropriate actions to ensure execution to business objectives and the team is aligned on direction and accountability
- Serve as a change agent and influencer within the company to assist in the creation and implementation of “right-sized” solutions for the business
- Partner across the organization to develop and strengthen strategic alliances with customers
- Manage Treasury Corporate Treasury operations activities including cash positioning and short term cash forecasting for all AFI and subsidiary corporate bank accounts
- Coordinate seasonal developments with the marketing team in the US
- Maintain chemical costing and technology file in order to investigate relevant improvement options, Chemical price, cost, and productivity
- Coordinate and monitor wet blue planning to ensure material needed is in place to fill contractor capacities
- Ensure the finished leather stock is maintained and properly stored/protected
Qualifications for operations mgr
- Communication and cross-functional collaboration
- Problem solving and general business acumen
- Initiative and the ability to identify opportunities, prioritize, build plans and get things done
- Finance, analytical
- Experience with B2B, Technology Consulting or Technology firms preferred
- The Site Managers shall have 15 years of aircraft maintenance experience to include five years in a managerial or supervisory position managing high performance aircraft during high tempo operations