Mgr Operations Job Description
Mgr Operations Duties & Responsibilities
To write an effective mgr operations job description, begin by listing detailed duties, responsibilities and expectations. We have included mgr operations job description templates that you can modify and use.
Sample responsibilities for this position include:
Mgr Operations Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Mgr Operations
List any licenses or certifications required by the position: FEMA, ITIL, PMP, FAA, III, SPHR, PHR, PMI, CPIM, APICS
Education for Mgr Operations
Typically a job would require a certain level of education.
Employers hiring for the mgr operations job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Education, Business, Management, Business/Administration, Engineering, Technical, Hospitality, Hotel and Restaurant Management, Accounting, Finance
Skills for Mgr Operations
Desired skills for mgr operations include:
Desired experience for mgr operations includes:
Mgr Operations Examples
Mgr Operations Job Description
- Facilitates and participates in regularly scheduled meetings and conference calls with the client
- Remains abreast of developments in the field of hazard insurance, hazard insurance outsourcing, and mail services by pursuing a program of self-development, participating in professional organizations, interacting with peers, reviewing pertinent literature, Incorporates advancements when practical and cost effective
- Use various tools like Splunk, Catchpoint/Keynote, Tealeaf, Omniture, Graphite, AppDynamics, along with some in-house solutions to perform deep dive analysis
- Managing payment processing to include ACH, Wire, and check
- Provide leadership and direction for their department and direct reports
- Develop, motivate and improve directs, process and procedure resulting in a safe and effective work force
- Strong technical experience and knowledge of plant processes, system operating principles, and control strategies to allow the candidate to direct activities in the operations department are desired but not required
- Advance the Operational Excellence Culture of sustained improvement over time and performance at a level that is at or superior to “Best in Class”
- Collaborate the development and implementation of assigned and self-created initiatives and process improvements with the Operations Superintendent and peer managers in different departments
- Defines directs goals and expectations in support of departmental and organizational goals
- Strong background and interest in quantitative business analysis and statistical modeling techniques
- Requires the ability to communicate in a professional manner via telephone, e-mail or in-person with all levels of internal bank customers and some external customers and vendors
- Requires strong organizational skills with the ability to multi-task and prioritize
- Prior management experience with a high level of responsibility – three or more years preferred
- Bachelor’s degree with minimum 5-7 years of people and warehouse leadership experience
- Bachelor degree in Administration Management or Economics related discipline
Mgr Operations Job Description
- Serves as liaison for vendors of laboratory equipment and supplies
- Supports the Chapter Sr
- Oversight and implementation of staff meetings and retreats
- Oversee personnel and activities to provide operational support, maintain schedules within cost requirements, and ensure sufficient resources to fulfill contract and company objectives
- Advise senior management on operations and policy oversight for effective decision-making regarding performance, strategies, issues, and optimal approaches to achieve customer satisfaction and contract compliance
- Ensure the implementation of strategic plans for operations to support contract requirements and business development based on industry best practices
- Monitor functional area performance and ensure compliance with operations policies, procedures, standards, and regulations
- Advise management of significant issues and direct staff for immediate resolution
- Collaborate with various functional areas to provide services for supporting project requirements
- Support, deploy and execute a site-wide operations strategy based on DMS and a continuous improvement methodology
- Manage, coordinate, track and report operating budgets (headcount, contracted services, T&E, discretionary, ) for product teams working with central Finance and CVG Ops teams
- Build and maintain resource plan (job reqs, hiring, performance issues, ) Report on resource metrics across programs
- Proven experience 5 yrs in business operation and office administration
- Strong presentation and communication skills required and must possess the ability to interact with
- DMAIC Six Sigma Master Black Belt preferred
- 10 to 15 years of professional experience with focus on production, logistics or industrial engineering and economical knowledge
Mgr Operations Job Description
- Proactively educate RBUs and manage 8+ calendars across RBUs and GBUs – webinars, events, social media, speakers, outreach campaigns, thought leadership, media, sales etc… Works with various groups within the Integrated Marketing and Communications team to streamline marketing operations
- Under minimal supervision, serve as an internal expert and consultant to internal stakeholders and cross functional teams on all sales and marketing resources and processes
- Define and monitor KPIs achievement of critical milestones
- Accomplishes work through others
- Works within general guidelines
- Vendor Contract Management - Negotiation on amendments, initial RFX process, SOW development and negotiations
- Leadership Communication - Taking a complex business case down to essential statements conveying need, urgency and expectations
- New Client RFP response - Review and response to client RFx providing proposals to satisfy needs from support, SLA and cost perspectives
- Indirect Team Development
- The Network/Unified Communications Operations Manager responsibilities will be focused on managing the Network Operations Voice team for the Corporate Unified Communications (UC) platform utilizing Cisco UC infrastructure
- Previous experience in leading operations in multiple value stream level is essential
- Minimum 5 years of work experience in Operations / Supply Chain Management
- Experience in Mexico Operations Required
- Experience in Automotive/Medical/Aerospace industries advantageous
- Participative management style to advocate team concepts
- Minimum 2 years of WAH related experience in an Operations Manager role, managing in an inbound customer care call center environment
Mgr Operations Job Description
- Budget management responsibilities including proactively identifying cost savings opportunities
- Personnel recruitment, selection, training, coaching, motivating and development
- Flexibility and ability to perform a wide variety of tasks and can change focus quickly as priorities change
- Ensure adherence to Watts’ safety standards
- Effectively implements new performance management systems, production plans and performance criteria
- Analyzes suspicious activity on customers’ accounts, identifying fraudulent charges and research account history for activity that may be lined to similar activity in other accounts
- Implements sound operating procedures that maximizes effort and efficiency of process that supports mitigation of fraud losses
- Design proposed control solutions to mitigate risks or gaps identified which may include developing procedures, job aides, and training materials
- Manage team of QA staff to achieve established goals and timelines
- Engage with existing or prospective customers to develop supply chain and commerce solutions that meet their needs for growth or problem solving
- Understanding of the drivers of retail banking products profitability a PLUS
- Communicates and executes a sound business strategy to team members that embraces change management
- Creates a team where team members are engaged, empowered, enthusiastic, and committed to the success of the
- Drives improvement in customer satisfaction results using monitoring and other available tools
- Leadership and delivering results
- Change management agent
Mgr Operations Job Description
- Assist the subcontracting tannery in all the technical and operational activities in order to maintain and continuously improve manufacturing KPI’s
- Manage weekly activities to ensure shipments meet targeted period deliverables
- Coordinate with shoe development and technical personnel to address technical queries
- Work with VP of Leathers to maintain proper operating inventory levels, including the reporting of inventories to Finance department at the end of each Period
- Perform duties consistent with the Company’s AAP/EEO goals and policies
- Interprets, communicates, and assures the implementation of the organization’s mission, vision and values as they relate to assigned departments
- Responsible for ensuring that all areas of oversight are functioning as optimally as possible
- Creates and sustains an environment that fosters team member engagement
- Ensures assigned areas are functioning within budget and forecasts needs of assigned areas for planning purposes
- Provides the direction, recommendations, and tools necessary to the administration for deciding best facility/project use
- Overtime and non-standard working hours as required
- Ability to coach, counsel, and handle conflict, and to remain calm and collected in high stress times
- Ability to easily handle multiple priorities
- Must have excellent time management skills for self and members of his team
- Five or more years of Plant Operations Experience
- Must possess strong communication skills in English both verbal and written