Operations Lead Job Description
Operations Lead Duties & Responsibilities
To write an effective operations lead job description, begin by listing detailed duties, responsibilities and expectations. We have included operations lead job description templates that you can modify and use.
Sample responsibilities for this position include:
Operations Lead Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Operations Lead
List any licenses or certifications required by the position: ITIL, PMP, CISSP, VLSS, CRM, AAALAC, CCNP, APICS, SSL, BPI
Education for Operations Lead
Typically a job would require a certain level of education.
Employers hiring for the operations lead job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Education, Business, Engineering, Associates, Computer Science, Technical, Science, Supply Chain Management, Management, Technology
Skills for Operations Lead
Desired skills for operations lead include:
Desired experience for operations lead includes:
Operations Lead Examples
Operations Lead Job Description
- Blend product as prescribed and/or generate blends
- Monitor and maintain quality of inventory and blended product
- Load and unload products from truck
- Conduct regular house-cleaning duties, processes and record keeping
- Maintain and keep records of all equipment including legs, conveyors, cleaners, vehicles and all other facility equipment
- Lift 35 kg, climb ladders, stairs and bins
- Supervise operations support staff
- Assist with floor moves, taking markdowns, preparing RTVs for shipping, handling ticket requisitions and re-ticketing merchandise as needed
- To take ownership of the onboarding request and verification of the Client data, performing due diligence checks on the Clients, reviewing KYC documentation performing the risk assessment of the Client, liaising with the Business/Compliance, advising on KYC requirements and signing off on new client adoptions
- Help to review and set up KYC relevant procedure
- Project management skills (MS Project, Earned Value Management System, ) are essential
- Minimum two years industry & association experience related to fraud, chargebacks and/or disputes
- Computer literate must have EZ-Cap experience
- Create and provide Incident related reports to management or other stakeholders
- Increase technology, business unit & organizational knowledge over a period of time
- ITIL certification is mandatory (at-least foundation)
Operations Lead Job Description
- Ensure operators are accountable to their job requirements
- Ensure operator staffing is appropriate for shift requirements
- Coordinate/Support compliance with production schedule requirements
- Coordinate all necessary Preventative & Reactive Maintenance requirements
- Support plant cost control initiatives & measures
- Support outside departments, including the lab and maintenance
- Candidates for this position will supervise a data entry team
- Assist in managing data and analytic reporting requirements when needed
- Assist in booking travel, hotel, and other program event support for developers as directed
- Assist in hardware purchase and tracking of inventory
- Must be highly professional and adhere to the highest ethical standards
- English, Spanish and Portuguese are required
- 3+ years of medical terminology, data entry, customer service, and direct supervision
- Outreach and communication to developers and stakeholders for demos, content, and event support
- Periodic content creation for event and program support
- Support for developer-centric events, including logistics, offsite support, and content generation
Operations Lead Job Description
- Monitoring progress and escalating unresolved issues and slippages in a timely manner
- Ensuring adequate budget and resources are allocated to the Programme
- Providing advice and guidance, issue resolution and assistance
- Ensuring the Risk, Issues, Assumptions and Actions are up to date at any point in time
- Contributing to Business Requirements Documents (BRDs)
- Providing overall workstream co-ordination in tandem with Regulatory Operations Project Managers
- Acting as the central co-ordinator for new business requests, maintaining / implementing project status reports, identifying resource and budget requirements
- Preparing project status reports for GNM management on progress and arranging / hosting weekly updates
- Performing some business analysis activities, including process mapping, procedure writing, testing, and business requirement definition
- Liaising with Front Office, divisional Chief Operating Offices (COOs) and other GNM functions
- You have a bachelor degree or equal level by experience complemented with a at least 3 years of successful experience in a logistics specialist or team leader function
- You have a keen interest in the concepts of lean management and continuous improvement
- You have leadership skills, preferably proven with a first experience in leading a team and / or in delivering projects
- You have solid (personal) work organizing and time management skills
- Knowledge of banking regulations, especially those that impact asset segregation
- Previous experience of delivering Regulatory Change programmes at other Banks
Operations Lead Job Description
- Identifies the need for workload adjustments and works with management to balance incoming work, ensuring completion within established department service standards
- Participates in unit and departmental meetings, training sessions, and broker/dealer development forums
- Provides extra relationship support to internal and external business partners through prioritization of issues and active communication
- Serves as a department representative on routine and non-routine projects and committees
- Serves as teams primary contact for routine and more non-routine escalated issues
- Supports processing queues when needed
- Works with appropriate departments on resolving escalated issues posed by team members, management and customers
- Communicates compliance issues to local and LFA management and disseminate compliance-related material at the direction of LFN Compliance
- Conducts LFA required compliance training for new hires, both planner assistants and advisors, within required timeframes through documented communications and meetings independently under general supervision
- Coordinates new hire licensing and contracting for new recruits
- Report and alert resources concerning downtime
- Interface with Test Support/Maintenance on equipment problems
- Track time for NPI/Pre-production/re-work
- Communicate with opposite shift to ensure communication flow
- Update department communication boards
- Five (5) years of progressively responsible experience in agri-business and/or other related customer service function
Operations Lead Job Description
- Guides daily work processes to ensure the efficient and effective completion of assignments
- Trains associates on department tasks
- Ensures reports are accurate and completed in a timely manner
- Organizes the warehouse and work areas for orderliness at all times
- Ensures compliance to safety operational guidelines, including individual work area and department
- Effectively managing people and performance on one of our operations and maintenance contracts
- Maintaining effective and amiable client relations
- Providing leadership to offshore teams
- Ensuring personnel are participating in competence programme and planning development and succession
- Ensuring contract governance is established and maintained across commercial and safety elements
- Delegates work and reviews, assesses and releases all tasks to various teams and/or departments, such as receiving, put-away, picking, packing, slotting, within the Logistics Center (20%)
- Provides technical support to employees and communicates across all levels within the Logistics Center (10%)
- Conducts investigations to reconcile inventory discrepancies, and performs necessary transactions to reconcile inventory (15%)
- Supports and participates in continuous improvement initiatives
- Proficiently utilizes a Warehouse Management System for work-flow (5%)
- Acts as a SME