Onboarding Associate Job Description
Onboarding Associate Duties & Responsibilities
To write an effective onboarding associate job description, begin by listing detailed duties, responsibilities and expectations. We have included onboarding associate job description templates that you can modify and use.
Sample responsibilities for this position include:
Onboarding Associate Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Onboarding Associate
List any licenses or certifications required by the position: KYC, CTP, PMI, CAMS, AML, PMP, SWIFT, FP&A, FIX, CDMP
Education for Onboarding Associate
Typically a job would require a certain level of education.
Employers hiring for the onboarding associate job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Management, Business, Finance, Accounting, Military, Human Resources, Education, Economics, Law, Graduate
Skills for Onboarding Associate
Desired skills for onboarding associate include:
Desired experience for onboarding associate includes:
Onboarding Associate Examples
Onboarding Associate Job Description
- Editorial support/development of business communications and online content
- Interfacing with clients and providing updates and solutions as a central point of contact for assigned customer segment
- Contributing to continuous improvement to platform and UAT testing of new enhancements to onboarding system
- Communicating and building relationships with local and global middle office and operations teams relationship managers, sales, compliance, credit and legal teams
- Providing scheduled internal reporting of pending tasks and progress across assigned customer sets
- Part of a regional team and provide support and guidance to junior members on the Know Your Client process
- Key liaison point with Compliance on specific requirements and regulations arising under special circumstances
- Supervise the performance of Client account periodic reviews and remediation efforts as required
- Take on elements of client servicing activities in collaboration with the head of Client servicing in the region
- Manage new client adoption and regular review stream (as required), to ensure that all requests are approved in accordance with regulatory requirements and the bank’s internal policies
- Strong MS Office (Power Point, Excel ) skills
- Ability to maintain a schedule and deliver timely
- AML/Client Onboarding experience preferred, not required
- Experience of FIX client onboarding or support
- Experience of working with vendor systems and connectivity hubs
- Clear communicator able to work well under pressure
Onboarding Associate Job Description
- Partner regularly with business to fulfill client on boarding requirements
- Leverage in-house technology to record client information
- Actively participate in client on boarding projects/priorities (such as collection of missing documentation, remediation activities, client reference data reconciliation)
- Produce and report KPIs to help managing process
- Escalate any suspicious activity – Periodically review PEP and OFAC lists
- Complete projects to update client data and documentation to current standards in coordination with other areas as needed (COB, Compliance, Sales, Client Service)
- Providing strategic input to the broader AML team
- Have strong research and analytical skills with the ability to summarise complex findings
- Be a motivated and flexible team player
- Take ownership and pride in delivery and timeliness in a fast-paced, outcome focused environment
- Good knowledge of equities or F&O front office trading systems and European market characteristics
- Experience of a trading floor environment
- Basic shell scripting and familiarity with Java
- Knowledge of the workings and configuration of ULLink’s ULBridge platform
- Understanding of Equities and/or F&O end to end trading flows
- Experience creating functional workflows
Onboarding Associate Job Description
- Have a tertiary degree
- Ensure adherence to GIM policies for all onboarding activities in order to reinforce a risk based approach to doing good business including AML / KYD
- Act as main point of contact for the UK Funds Sales Team and the business in respect of all due diligence, operational and contractual matters required for the onboarding of UK Funds intermediary clients
- Manage successful & accurate negotiation of appropriate documentation with the client
- Team members are responsible for reviewing existing processes and identifying service/efficiency improvements to improve the service provided to Clients and the business
- Onboarding new PWM hires and their clients, which includes both preparation work for their arrival
- Assisting with identifying, defining and enhancing process efficiencies which will benefit COB in EMEA and globally
- Providing further assistance as may be required within the COB team
- Co-ordinating amongst the wide range of internal and external parties (including Sales and Investment teams) that need to be involved in taking on new clients or changing client mandates
- Data integrity of all portfolio data, accuracy, exception monitoring
- Mandarin is preferred
- A sound understanding of the capital markets business is necessary, as is a client-centric approach to the role
- Experience with manual testing, writing test plans, and reviewing test cases
- Review and understand new requirements and identify impact to Client Onboarding
- 2 to 4 years of relevant work experience (AML/KYC/compliance related) within corporate financial services industry
- Sound understanding and experience/knowledge of Control, Compliance, Investigation would be an advantage
Onboarding Associate Job Description
- Build and manage relationships within the business unit and with operations, technology and CRM teams
- Build a particularly close working relationship with the sales and trading team
- Work with the on-boarding operations team to ensure all pre and post account setups are completed accurately and in a timely manner
- Build and maintain relations with stakeholders in support of strategic system delivery, client service and building a future model to support new and evolving activity
- Work with Technical Teams on Project Delivery, define test strategy and maintain test & use cases to facilitate user acceptance and regression testing
- Working with relevant stakeholder
- Lead with Technical Team to prioritize and deliver bug fixes and enhancements based on business value
- Support Remediations and Renewals (R&R) team to execute records in global systems and client documentation analysis as part of the approval of customers being remediated and renewed
- Manage Remediation/Renewal portfolio - escalate outstanding documentation and approval requests
- Partner with Local Relationship Managers (RMs)
- Ensure all clients are completely set up to trade from both a regulatory standpoint to meet all internal requirements
- Assist both Line of Business and Clients with the regulatory adherence process
- Work on data clean up initiatives, remediation, re-engineering projects
- Ability to organize large amount of information and documents
- Documentation analysis experience preferred
- Experience in similar positions is a plus
Onboarding Associate Job Description
- Trading and cashiering in client accounts per the direction of the Partners and clients
- Determine service requirements and problem solving strategies and answer client questions to ensure a superior customer experience with successful resolution of all client needs
- Maintain client contact data in Microsoft Dynamics CRM and manage pipeline of new business for Partners
- Assist with quarterly statement production including review of billing files, quality assurance on investment performance and distribution of statements either hard copy or through online portal
- Coordinate and prepare meeting materials, participate in client meetings when appropriate and implement post-meeting action items
- Complete custom research projects and/or client reports when requested
- Administrative tasks include backing up associates in other offices, phone coverage, correspondence, filing/scanning, and general office management
- Act as go-to resource to support the Onboarding team with day to day operations
- Resolve internal/external clients’ inquires
- This is primarily a Supply Chain Operations / Transportation role but additionally you will interface with other internal technical and business teams, and contribute to new platform feature developments and improvements
- Knowledge of Client Onboarding and Regulations is a plus
- Sound understanding of mutual funds, how products are offered in the UK wealth market and the Client Base
- Your strong analytical and problem solving skills, and ability to manage multiple, complex projects simultaneously
- Your proven, effective verbal and written communication skills
- You are able to work directly with clients and vendors in a consultative role
- Your sense of urgency and ability to resolve and/or manage around inevitable technical hurdles