Network Operations Job Description
Network operations
provides domain expertise in one or more areas of network technology, including SDN, Spine Leaf Architecture, Routing/Switching, MPLS, BGP, and Data Center architecture.
Network Operations Duties & Responsibilities
To write an effective network operations job description, begin by listing detailed duties, responsibilities and expectations. We have included network operations job description templates that you can modify and use.
Sample responsibilities for this position include:
Provision host and network connectivity for multiple airline customers
Quality control of detailed processes involving multiple tools
Validate financial/billing information for cost of services
Utilize automated tools to track customer implementations
Find creative solutions to streamline processes
Update and maintain accurate network support documentation as required and ensure the same from the 24x7 support team
Acquisition, configuration, testing, implementation and troubleshooting to support all aspects of the day to day operations
Participate in industry user groups
Develop detailed project plans and processes when implementing solutions
Work with the global Networks team to monitor and troubleshoot the network
Network Operations Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Network Operations
List any licenses or certifications required by the position: CCNA, CCNP, ITIL, PIM, BTS, CCDA, SSL, GCFW, GCIA, CISSP
Education for Network Operations
Typically a job would require a certain level of education.
Employers hiring for the network operations job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Computer Science, Technical, Engineering, Education, Associates, Information Technology, Electronics, Education and Training, Business, Networking
Skills for Network Operations
Desired skills for network operations include:
BGP
OSPF
Antennas
Radio transmitters
Receivers
DNS
MPLS
Routing
Tunneling
Switching
Desired experience for network operations includes:
Experience in a customer oriented technical role
Customer service, strong written and verbal communication skills
Ability to work with a variety of domestic and international customers, vendors, and other cross functional teams
Knowledge of Unix based systems Microsoft Windows and related telecommunication equipment and systems
Excellent People Skills - Demonstrated ability to work with both technical and non-technical individuals, both in gathering information and communicating direction
Skilled in Ethernet and IP technology from E10 to 10GE VoIP/Converged technologies
Network Operations Examples
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Network Operations Job Description
Job Description Example
Our company is growing rapidly and is looking for a network operations. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for network operations
- Act as escalation point for Tier 2/3 issues for Managed Services customers
- The role is primarily day-to-day operations with opportunities to be pulled into project work as the required skill set is demonstrated
- Make recommendations on how to best utilize the tools in the company's environment
- Create high level technical design and work with a team to implement that design
- Customize solutions for client requirements
- Provides resolutions to an extensive range of complicated problems
- Verify capacity, draining traffic, suppressing alarms before replacing
- Oversee daily system monitoring
- Provide support for Fortinet FortiGate, Juniper NetScreen, and Juniper SRX firewalls
- Provide support for Cisco switches and routers
Qualifications for network operations
- Must have either CCNP or CCDP
- 5+ years experience in network monitoring administration/architecture is required
- Demonstrated knowledge of administering and troubleshooting web servers network related issues
- Familiar with building environment using PXE, GRUB, Kickstart, Puppet, Chef and other automation tools
- Follow standard operation procedures and processes
- Develop new and improve existing processes as needed
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Network Operations Job Description
Job Description Example
Our growing company is looking to fill the role of network operations. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for network operations
- Create ad-hoc reports by gathering information from various sources
- Attend cross-functional team meetings
- Maintain key performance indicator for the Customer Operations team
- Perform accurate data entry and database management when handling programming for each network brand, related promotional material, commercial inventory
- Troubleshoot technical and operational discrepancies and provide timely corrective measures to remedy issues prior to air
- Ensure that network problems are resolved quickly and effectively
- Ensure that the staff has access to and training on appropriate tools to perform their job effectively
- Work with internal groups, vendors, and carriers to resolve of network problems
- Work with other internal groups to create procedures that ensure a high level of customer service while exceeding SLAs and SLOs
- Ensure staffing levels to provide 24x7x365 coverage
Qualifications for network operations
- Cisco or Palo Alto certification or equivalent work experience
- Experience with Palo Alto Firewall and voice a plus
- Strong knowledge of how to interact with external, , internal clients for the purpose of data gathering and service delivery
- Post-secondary education in computer sciences or networking would be an asset
- Experience in Fluke diagnostics equipment would be an asset
- Experience with various hosting ISP’s
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Network Operations Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of network operations. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for network operations
- Analyze, troubleshoot, and configure network devices using general routing switch network technology and protocols
- Resolve network problems/faults
- Track and establish trends based on pending trouble call problem codes/trouble call fix codes
- Monitor repeat trouble call customers and forward unresolved issues to technical management
- Building tools to automate network provisioning, management and scaling
- Work closely with development teams, architects and application teams to deliver multiple project
- Managing network security devices including high-end firewalls, intrusion protection systems, and other security related technologies
- Oversee the day-to-day functions of front-line Network Operations
- Manage performance and development of individual contributors
- Edit videos as needed (slate removal, joining, time compression, blurring, ) and render/export in the appropriate format
Qualifications for network operations
- Ability to work independently be a great team player
- Detailedunderstanding of the function and configuration of Cisco networking equipment
- Configuringand troubleshooting Cisco routers in a large WAN environment
- Administeringand configuring layer 2 and layer 3 Cisco networks
- Provide telephone based support for ETS services and functions for Tier 3 problems forwarded from the customer
- Provide support to customers and staff during new WAN or datacenter installations
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Network Operations Job Description
Job Description Example
Our company is looking for a network operations. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for network operations
- Provide 24x7 on call support on a rotating basis
- Perform pro-active monitoring of network elements, alarms, and alerts to identify those components/elements that may lead to, or already are, causing service degradation or failure
- Support Cisco AnyConnect VPN, ISE, AAA, ASA Firewalls, RSA SecureID, and Cisco Firepower
- Advanced troubleshooting for network architecture delivery
- Interface with Cyber Security to make sure recommended security policies are in place on network devices and Firewalls
- Deal with complex technologies worldwide with the requirement of 24x7 availability
- Understanding, influencing and supporting people through technical knowledge/rational arguments
- Daily Proactive Monitoring and Issue Detection
- Incident and Problem Management with proper global communication
- Day to Day Operations Oversight
Qualifications for network operations
- For areas outside of English speaking countries the following may used
- Other(non-English) language skills an advantage
- Knowledge of multiple cable vendor hardware platforms telecommunications equipment platforms
- Must have detail-oriented skills used to manage complex, technical systems
- You have a Bachelor degree in a technical discipline or equivalent skill level
- You work accurately and disciplined
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Network Operations Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of network operations. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for network operations
- Contact support for various systems on campus troubleshooting hardware/applications
- Will use project lifecycle methodology including the creation of project plans, charters, budgetary estimates, and network documentation
- Directs the designs and plans of network communications systems
- Responsible for coordinating employee recruitment, selection and training, performance assessment, work assignments, salary, and recognition/disciplinary actions
- Oversees specifications and detailed schematics for network architecture
- Ensures that specific detailed information for hardware and software selection, implementation techniques and tools for the most efficient solution to meet business needs, including present and future capacity requirements, are provided
- Lead and driving business-critical people, process and technology change
- Direct leading edge practices, tools and technology, to include
- Lead infrastructure technology best practices, including environment controls, security systems, firewall technology, backup power systems, monitoring and alerting systems, ITIL
- Provide sound fiscal management to budgets (capital and expenses) for acquisition of equipment, maintenance and services
Qualifications for network operations
- Knowledge of Cloud solutions is a plus
- Experience in a highly available, high-volume environment is a plus
- Candidates must demonstrate a high level of understanding of network principles, including routing protocols, security, advanced networking functionality across various vendors and ISP practices
- Cisco CCNA/CCNP preferred
- Minimum three (3) years of experience working with WAN/LAN networks and Cisco hardware
- Hands on experience with Cisco devices (routers, switches)