Network Management Job Description
Network Management Duties & Responsibilities
To write an effective network management job description, begin by listing detailed duties, responsibilities and expectations. We have included network management job description templates that you can modify and use.
Sample responsibilities for this position include:
Network Management Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Network Management
List any licenses or certifications required by the position: ITIL, CCNA, IAT, II, CCNP, CE, F5, CISSP, R/S, ACAS
Education for Network Management
Typically a job would require a certain level of education.
Employers hiring for the network management job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Education, Business, Healthcare, Computer Science, Finance, Business/Administration, Health Care, Management, MBA, Engineering
Skills for Network Management
Desired skills for network management include:
Desired experience for network management includes:
Network Management Examples
Network Management Job Description
- Researches, analyzes and recommends resolution for provider disputes issues with billing and other practices
- Identifies and reports on provider utilization patterns which have a direct impact on the quality of service delivery
- Tracks customer service patterns/trends and identifies training when appropriate
- Drafts training documents and conduct provider refresher training at onsite provider locations or by telephone
- Researches issues that may impact future provider negotiations or jeopardize network retention
- Lead a team of Directors, Sr
- Work closely with Product and Technology partners in the development and rollout of new product and infrastructure solutions
- Responsible for driving automation that includes network and service orchestration involving both physical and virtual network functions
- Responsible for services provisioning and activation support enabled through the automated service delivery systems
- Enable the NOC and Customer Care organizations with service assurance tools to provide the best possible service experience to our customers
- As SME (Subject Matter Experts) in IP Network Management, Analytics & Automation, you will work closely with strategic product managers within Product Line NAM (Network Analytics & Management) in defining system evolution & product/portfolio strategies by contributing to strategic & feature specific studies, prototyping & hands-on design activities
- You should demonstrate ability to synthesize competitive technology evolution and break-through innovations and SWOT (strength, weakness, opportunity & threat) analysis of leading IP Network Management, IP Services automation & orchestration technologies
- As a System Architect you will help build fault-tolerant distributed applications possibly leveraging cloud/virtualization as a key technology to design and implement a massively scalable Cloud based platform capable of managing thousands of IP devices
- You will drive, coordinate and participate in strategic studies and actively contribute to help Product Management defining our long term product strategies as part of our technology plan
- You should have demonstrated track record of innovation, agility and outside-in thinking
- You should have demonstrated analytical mind-set, excellent presentation skills including ability to summarize and present technical details in an audience-adapted way
Network Management Job Description
- This position is also responsible for the deployment and maintenance of both hardware and software systems in designated data center facilities in support of the management systems
- Champion the desktop support & network needs and maintaining focus on Quality of serrvice
- Work closely with product development teams to provide desktop and network support as needed
- Manage and maintain the office network & IT setup as per company standards
- Understand and lead the purchase process of hardware & software
- Should be available to provide support during off-hours whenever necessary
- Net flow Analysis - Utilization reports , Top IP talkers , Identifying Hikes Threshold usage and monitoring
- Provide on-call service as needed
- Coordinating communications process on such issues as administrative and medical policy, reimbursement and provider utilization patterns
- Developing, maintaining, and enhancing relations with providers to foster cooperative business relationships
- Excellent understanding of customer expectations regarding product quality, stability and service performance
- Excellent knowledge of Application Server SW Architectures & SW Stack, Technologies & Design Patterns including micro-services architecture
- Extensive knowledge of IP Network Infrastructure & Network Design including solid understanding of IP Routing & Switching
- Demonstrated track record of innovation, agility and outside-in thinking
- Thrive and be comfortable working in a multinational, multi-site cross-functional teams/program set-up
- Willing to travel across inter-continental & global R&D design centers
Network Management Job Description
- Providing assistance with policy interpretation
- Researching, analyzing and recommending resolution for provider disputes issues with billing and other practices
- Identifying and reporting on provider utilization patterns which have a direct impact on the quality of service delivery
- Tracking customer service patterns/trends and identifying training when appropriate
- Drafting training documents and conducting provider refresher training at onsite provider locations or by telephone
- Researching issues that may impact future provider negotiations or jeopardize network retention
- Perform moderately complex network designs using existing technology
- Prepare technical proposals for presentation to engineering review boards to add new technologies to the network
- Review, rationalize and propose a right-sized networking toolset to consolidate the various tools in use down to a standard set that meets enterprise requirements
- Lead the design and implementation of overall network infrastructure, to include creating hierarchy processes that streamline IT processes and improves time to resolution of issues
- Experience with signal measurement and test tools
- Working knowledge of IP networks and IP addressing (IPv4/IPv6)
- Knowledge of optical equipment and characteristics such as Fiber Optic cable types and connectors, and Optical transceiver types, etc
- Knowledge of power, AC vs DC, UPS, watts, volts, current, etc
- Experience with network instrumentation deployments including design, implementation and troubleshooting, using packet analysis tools, aggregation switches, IP-SLA and NetFlow technologies
- Ability to decode packet captures and identify network and application issues
Network Management Job Description
- Perform moderately complex O&M activities
- Participate in change management (CM) process, including the creation of technical documents such as implementation, verification, and rollback plans
- Provide system engineering and integration support of the DISA JRSS Security Architecture including NIPRNET and SIPRNET
- Design network and security architectures for DoD gateways
- Provide advanced inter-network design and configuration using Virtual Routing and Forwarding (VRF)
- Implement advanced routing and switching protocols such as IP/MPLS, VRRP, iBGP, eBGP
- Engineer and implement a multi-vendor security architecture providing firewall services, IDPS/IPS, DLP, and network information flows
- Act as the point of escalation and point of resolution of agent performance issues on an ongoing basis, escalating issues as required with agents at all levels of the management chain
- Partner with CCX’s Growth Office on strategic initiatives, new product launches and provider-based partnerships
- Participates in strategic and tactical initiatives led by the Provider Management department
- Strong understanding of network management and instrumentation protocols
- Strong scripting / web development skills
- Strong understand of Cisco Strong customer facing communication and inter-personal skills
- Solaris UNIX / Linux / Windows skills to the administrator level
- Exceptional problem determination, troubleshooting, and resolution skills
- Pro-active attitude and ability to work with minimal supervision
Network Management Job Description
- Defines the multi-year roadmap, success metrics, and go to market strategy for payment solutions related to transaction processing services delivered through the networks
- Maintain the overall health of technologies associated with Gateway and Firewall Services
- Provide support for Gateway and Firewall related technologies
- Monitor the health of Gateway and Firewall Services with Government-provided event management tools
- Resolve TMG/F5 tickets escalated from the service desk
- Messaging Status Report (to be incorporated into the EDM Weekly Status Report, CDRL A00A) in accordance with required response times
- Provide documentation, guidance and instruction to the Tier 1 service desk for handling standard Gateway and Firewall Services related incidents, work orders and service requests
- Submit and execute Gateway and Firewall Services related Request for Change (RFC) tasks
- Coordinate incident tickets between Tier II and III sections Engineering and other sections
- Support the change management process by submitting requests through Change Approval Board, participating in a Change Review Board, and providing information to support decision making
- Strong understanding of IP Networking technologies and protocols, ideally to CCNP standard
- Previous experience in a operational network environment preferred but not essential
- Strong understanding of network instrumentation technologies, including but not limited to Endace, Corvil, Wireshark, Riverbed, APCON, cPacket and abstraction layer technologies Taps/SPAN
- Strong understanding and working knowledge of network & software systems as it relates technologies, architectures, engineering, deployment, and operations
- Ability to lead a diverse group of individuals within the functional teams across other functional organizations
- Ability to build and sustain strong working relationships across multiple functions within the Business, Engineering, Product, and Technology organizations