Global Network Services Job Description
Global Network Services Duties & Responsibilities
To write an effective global network services job description, begin by listing detailed duties, responsibilities and expectations. We have included global network services job description templates that you can modify and use.
Sample responsibilities for this position include:
Global Network Services Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Global Network Services
List any licenses or certifications required by the position: CCNP, CCNA, CCIE, CCDA, ITIL, SSL, RCDD, LTM/GTM/ASM, F5, WAN
Education for Global Network Services
Typically a job would require a certain level of education.
Employers hiring for the global network services job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Computer Science, Engineering, Telecommunications, Computer Engineering, Communications, Technical, Business, Education, Networking, Information Technology
Skills for Global Network Services
Desired skills for global network services include:
Desired experience for global network services includes:
Global Network Services Examples
Global Network Services Job Description
- Manage multiple units or functions through the direct management of a group of managers
- Oversee the financials and staff resources, including developing and managing capital and expense budgets, and ensuring that resources are available to accomplish the objectives set for the area
- Ensure all projects, especially those aligned with the Corporation’s strategic initiatives, are understood and progressing as expected
- Providing day-to-day network & server administration and support, including LAN and the Telecom infrastructure
- You will also be involved in implementing IT policies, procedures, and best practices to meet the needs of the organization and ensure they are being followed
- Using your analytical skills you will contribute to benchmarking, analyzing, and making recommendations for the improvement and growth of the IT infrastructure and IT systems
- You will also be involved with regular interaction with hardware and software vendors
- Provide centralized Service Management support for all GNS Services and Products including gearing ratios
- Work with Business to gather requirements
- Provide day-to-day network & server administration and support, including the LAN, and the Telecom infrastructure
- Experience in designing and implementing Remote Access (IPSec and SSL VPN) and load balancing solutions for large enterprises
- Knowledge and demonstrated experience required with Cisco ASA and Juniper SSL VPN platforms, F5 LTMs/GTMs and Cisco load balancers (ACE)
- TCP/IP, BGP, OSPF & RIP, SNMP, Multicast, VSS, STP, HSRP, switching technologies, Carrier Circuits, WAN switching, SAN)
- Strong OSPF and BGP implementation and troubleshooting experience
- Strong experience with the management, internetworking design and implementation of networks
- Minimum 5 years experience as a network administrator
Global Network Services Job Description
- Familiarity with firewalls, Citrix, load balancing, business continuity, APN technology, VMWare and Microsoft Active Directory is desirable
- Performs large scale network planning
- Development of service roadmaps, service management & service marketing
- Partnering with and influencing technology, line of business and real estate partners
- Publishing articles in the Network Domain (internal and external)
- Presenting on Technical symposiums (internal and external)
- Will carry a cell phone on a rotating basis 7 X 24 to respond and resolve system failures/outages on a 24 hour, 7 day per week basis
- Must have strong communications and relationship skills across all levels of management
- Manage and Develop solution covering GNE Collaboration Efforts, covering voice and video deployment solution worldwide
- Conduct strategic solution design initiatives based on overall business requirement
- Specific experience negotiating Telecommunications contracts for Network and Mobile Services including Transport Services, Hardware and associated Software and Maintenance
- IT Technology experience with Telecommunication Network and Mobile Services including Transport Services, Hardware and associated Software and Maintenance
- Ability to successfully manage and execute multiple, large scale projects using project management tools and processes
- 5 years experience with Cisco ACS
- 5 years experience with Cisco Wireless and Cisco Access Control Servers
- Experience designing and implementing load balancing solutions for large enterprises
Global Network Services Job Description
- Lead a team of network engineers in day-to-day operations support short and long term projects
- Lead the Service (Re-)Design
- Lead the Managed Service provider selection process
- After go-live, continue to serve as Global Service Owner and ensure Continuous Improvement and Service Lifecycle Management
- Assist with other network projects as needed
- Support sales and solution team on new and legacy deals, providing SME guidance on non-standard processes and introducing value add contributions (client facing workshops, orals )
- Reviews SOWs to validate retained vs
- Budget and recommend annual spending priorities
- Ensure technical administration and monitoring of a broad brand of communications / Unified Communications / networks / telecommunications systems, electronic telephone exchange (EPABX) / IP telephony, and audio and video-conferencing equipment
- Completion of secondary education (high school diploma) is a requirement, supplemented with specialized training in telecommunications, electronics or information technology
- Knowledge and demonstrated experience required with F5 LTMs/GTMs and Cisco load balancers (ACE)
- Applicant must have an understanding of load balancing strategies/techniques, expertise in application switching/traffic management, knowledge of persistence and SSL certificates
- Applicant needs to have complete understanding of basic and advance F5 load balancer configurations, including migrating configurations from Cisco ACE to F5 and general troubleshooting of the F5 load balancers
- Excellent knowledge of ITIL
- 5+ years and extensive telecommunications experience specializing in layer 1 transport and above
- Understanding of basic Web Services and cloud services
Global Network Services Job Description
- Minimum of six years of practical experience in the IT infrastructure area, including relevant practical work experience in the area of service administration of large scale data, voice and storage networks is required
- Detailed knowledge of software packages most frequently used in office automation programme systems, microcomputer technology, database, data communications and telecommunications is required
- Extensive experience with Windows operating system with a focus on networking is desirable
- Certification in Cisco, such as CCNA or CCNP, is highly desirable
- Previous hands-on experience in design, implementation and management of LAN, WAN, wireless networks and IP telephony is desirable
- In-depth technical knowledge of Cisco networking (routers, switches, and wireless) gained over some years of providing support in an IT enterprise environment, including using change management and incident management processes and creating documentation is desirable
- Solid technical knowledge of data centre environments including racks, cabling standards, power and cooling is desirable
- Familiarity with IT Security concepts ISO27001 or equivalent is desirable
- Knowledge of ITIL processes is desirable
- Experience in use of Polycom Video Conference systems is desirable
- Bluecoat BCCPA or BCCPP certifications desired
- Good knowledge of UNIX and/or UNIX like operating systems
- Good experience with Perl, Python for scripting the proactive finds and repeat patterns of issues
- Knowledge of systems monitoring tools like SPLUNK, SEVONE, NETCOOL is a plus
- Basic knowledge of Data Center technologies, routing protocols like BGP, OSPF, ISIS and Internet routing and connectivity
- Candidate must be able to operate in a team environment, have a strong sense of ownership and able to follow directions with minimal supervision
Global Network Services Job Description
- Prince2 and ITIL certification and utilization would be an advantage
- Fluency in English (spoken and written) is required
- Review and assign over 100 projects per day to a team of technical writers
- Analyze each project to ensure all templates and details are included in the request to ensure the project is ready to work
- Provide guidance to business partners to ensure consistent processes are in place
- Work with the leadership team to identify and implement process improvements to increase quality and efficiency
- Monitor project resource for patterns and increase volumes
- Provide regular reporting on team capacity, budget, and escalate resourcing needs to leadership
- Web acceleration
- Managing the selection of Partners in accordance with the planning, due diligence and contracting process as outlined in the Partner Cash and Securities Standard
- IP Routing, layer 4-7 Content Forwarding, Ethernet Switching, VPN's, Security, QoS, , WAN Acceleration, IP Services such as DNS, Web Proxy, Socks, Multicast, geographic and/or local server load balancing, Unix OS, Windows 2K03/2k08
- Bluecoat SG Appliances and Director, F5 – Viprion, LTM and GTMs and Cisco - ACE and ANM
- A Bachelors degree preferred or equivalent work experience
- 8-10 years in managing and leading a team in administering network technologies, preferably with Cisco and other 3rd party network products and virtualization technologies
- Must be able to review, analyze and recommend opportunities to improve operational efficiency and effectiveness of Intel based systems
- GTM experience , and excellent communication and presentation Skills ( verbal, written)