Network Operations Specialist Job Description
Network operations specialist
provides network administration services for Cisco / Force 10 / JUNOS infrastructure and development systems (planning, documenting, and system configuration).
Network Operations Specialist Duties & Responsibilities
To write an effective network operations specialist job description, begin by listing detailed duties, responsibilities and expectations. We have included network operations specialist job description templates that you can modify and use.
Sample responsibilities for this position include:
Create and update operation procedures document diagrams
Ongoing management of custody and clearing providers in the Americas, including issue escalation / resolution, agent service reviews, fee negotiation, service level agreement implementation / management
Annual / periodic due diligence reviews and on site visits with providers, including US domiciled precious metals depositories and Latin American agent banks
On-going monitoring of agent bank activity and fees
Coordination and participation is select business management functions
Lead specialist for department
Maintain master Dealer Network database of Dealers, keeping track of all changes to the Dealers network
Using lab to reproduce/understand production issues/problems to collect additional logs for vendor investigations and find/validate any suitable workaround or corrections
Participate in ad-hoc Special Projects with Wireless Technology and Engineering teams for network integrations and launch of new services
F communications services, defining communication baselines and
Network Operations Specialist Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Network Operations Specialist
List any licenses or certifications required by the position: CCNA, CCNP, IAT, ITIL, II, III, V3, JNCIS, RHCE, RHCSA
Education for Network Operations Specialist
Typically a job would require a certain level of education.
Employers hiring for the network operations specialist job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Computer Science, Liberal Arts/Sciences, Military, Engineering, Information Technology, Education, Business, Technical, Information Systems, Computer
Skills for Network Operations Specialist
Desired skills for network operations specialist include:
Call routing and case management processes case logging systems and obligation systems
Administration
Corporate policies
Excel
Markets and processes
Products/service portfolio
SQL
Technical practices in relevant areas
Polish
Cisco IOS configuration
Desired experience for network operations specialist includes:
Management of changes to agent service level agreements, and obtaining sign-off from agent banks / internal JPM Operations
Ensuring full operational readiness for change events
Co-ordination of SWIFT testing, where required
Relationship building with internal departments, agent banks and Network community
Ability to complete work to deadlines with a sense of both urgency and accuracy thorough effective time management including goal setting, planning, prioritizing, scheduling, and monitoring
Understanding of Wireless technologies and devices (CAPWAP, WLC, AP
Network Operations Specialist Examples
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Network Operations Specialist Job Description
Job Description Example
Our growing company is looking for a network operations specialist. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for network operations specialist
- Develop and implement tollgate testing of the development lifecycle to ensure the integrity of tollgates and appropriate data integrity between phases
- Work with technical tower leads to leverage automated scan testing via NAC to assess the network capability and utilization within a LAB or COLO rooms globally
- Identify and report deficiencies of non-standard instances
- Develop and refine new or existing scorecard for tracking success/failure of activity performed by vendors within STS LABs and COLOs
- Manage the QA effort for multiple work streams and programs simultaneously
- Analyze and compare business and technical requirements against specifications of work performed
- Act as internal audit and engage 3rd party auditors to investigate state of portfolio
- Manage external Auditor plan and deliverables, ensures consistency in approach and reporting
- Participate in cross-functional discussions to review the impact of change to the environment and risks therein
- Ensure timely feedback about vendor performance to relevant relationship Owner
Qualifications for network operations specialist
- 3-5 years experience with telecom providers is preferred
- Strong background in Packet Capture tools and analysis
- Following established procedures and policies when responding to network alarms and events
- Performing initial trouble triage to include fault isolation and providing and/or engaging next Tier technical support as required
- Strong interpersonal, oral, written, and problem solving skills desired
- Ability to generate, drive, and update problem-tracking tickets via multiple ticketing systems
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Network Operations Specialist Job Description
Job Description Example
Our company is hiring for a network operations specialist. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for network operations specialist
- Support managers with regards to communication tasks, such as team information/newsletter , JAM page maintenance
- Ensure that the Bank settles its position with CHIPS at the conclusion of each business day
- Control, monitor and issue Official/FED checks
- Monitor all general message printers and extract all system warning messages such as, cancellation messages, stop payments, error messages, future value warning and so on
- Managing daily operations, responsibilities include, routing, switching, firewalls, general data communications
- Configure and maintain 26 NOS operated NIPR and SIPR Service Delivery Points (SDP)
- Configure and maintain the AF common user Virtual Private Network (AFVPN)
- Configure and maintain the AF Voiceover Secure Internet Protocol (VoSIP) enclave
- Build and nurture positive relationships between the health plan, providers (physician, hospital, ancillary, ), and practice managers
- Update comments as needed
Qualifications for network operations specialist
- Ability to provide timely and accurate network information to both management and other organizations during network events and major, critical and catastrophic outages
- Working knowledge of Money Transfer Payments Processing
- Ability to work overtime/flexible shifts
- Ability to handle pressure while maintaining a high level of performance
- Have a basic understanding of the quality policy and the ISO 9001 quality management system
- Bachelor’s degree is preferred (Project Management background), and/or five or more years Project Management and/or Technical experience in the cellular or telecommunications industry
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Network Operations Specialist Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of network operations specialist. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for network operations specialist
- Oversee incident resolution, ensuring appropriate response to escalations
- Strong interpersonal, oral, written, and problem solving skills
- Work with internal and external organizations as necessary coordinating, troubleshooting, and driving remediation of network events
- Follow established procedures and policies when responding to network alarms and events
- Perform initial trouble triage to include fault isolation and providing and/or engaging next Tier technical support as required
- Responsible for coordinating and maintaining the alignment of our internal teams for all related issues
- Stays current and aware of constant changes occurring in the network, systems and applications areas to support shift work within a 24 x 365 operation supporting multiple critical systems and environments including LAN/WAN, Tandem, AS/400, Solaris, Windows, AIX, and Linux
- Provides complex technical support for all supporting levels of Production Support, including technical consultation
- Understands OSI Layers
- Works with vendors to determine root cause and chronic issues
Qualifications for network operations specialist
- Knowledge of wireless network architecture preferred, including hardware knowledge and experience of Alcatel-Lucent and Ericsson LTE infrastructure, Voicemail platforms and Cisco / Juniper Routers
- Minimum 7 years of relevant experience in IT of banking industry, with proven track record in banking technologies
- Experience with network communications including LAN/MAN/WAN systems
- Extensive experience in the use of Content Management Systems (CMS)
- Experience with video consumer products and user interfaces
- To perform fault monitoring and remote fault management activities for Level one(1) operations and manage general Access Network performance 7days /24 hours in all 2G and 3G Access Network elements
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Network Operations Specialist Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of network operations specialist. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for network operations specialist
- Assists senior level staff with operational tasks as needed, such as performing data backups and data restores, user account management, and software installation and configuration
- Provide technical and/or analytical support to solve a wide range of complex issues/problems
- Provide recommendations that aid in the successful completion of projects within a product or functional area
- Identify key issues and patterns from partial or conflicting data
- Adapt procedures, processes, tools, equipment and techniques to accomplish the requirements of the position
- Assist in the preparation of detailed costs analysis and justification for technical application changes
- Work with internal and external organizations as necessary coordinating, troubleshooting, and driving remediation of
- Receives supervision and occasional guidance on achieving objectives relative to a specific program task, project or initiative
- Provide project or technical support in the development, analysis and maintenance of systems, software, processes, products or equipment
- Conduct ongoing entry and maintenance of provider information into a master data repository
Qualifications for network operations specialist
- Comprehensive knowledge of specialized telecommunications equipment and technologies (Cisco, Alcatel, Juniper, legacy TDM and Ethernet transport technologies), processes and systems department and company policies and procedures
- Knowledge of the end to end video network
- Accountable for fault monitoring and first line maintenance operations of CELL,SITE,BSC,XCDR,PTN,RTN,RNC elements for all 2G and 3G Access Network
- Accountable for general performance management of Access Network
- Monitor and manage Access Transmission faults
- Monitor and manage Trouble Tickets in Netcool and inform BCO’s controller and BCO’s helpdesk in any case of unsolved problems on time
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Network Operations Specialist Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of network operations specialist. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for network operations specialist
- Prepare provider application/contract packets and fax/mail/email to provider
- Review received applications/contracts for completeness
- Enter application/contract information into appropriate tracking databases
- Follow up with providers for outstanding documents needed to complete the onboarding process
- Collaborate with providers, employer clients and/or vendors to evaluate and respond to request, issues and questions in a timely and professional manner
- Prepare provider data documents, including contracts, for scanning
- Respond to phone inquiries from providers
- Assist with processing of provider profiling information and data change requests
- Perform Quality Audit checks of the contract database
- Provide assistance to other departments during periods of backlog as needed
Qualifications for network operations specialist
- Ability to work with internal and external organizations as necessary coordinating, troubleshooting, and driving remediation of network events
- Ability to provide timely and accurate network information to management and other groups during network events and major outages
- Open WOR ticket manually in case of determination of any fault and/or performance problem to BCO’s helpdesk
- Check and turn the status of opened WOR “closed” when the responsible section (the WOR has been attended) turns the WOR status of“completed”
- Perform and turn the status of opened WOR to the“complated” which are responsible for
- Check the comments of “closed” Trouble Tickets (the reply of BCOs) and keep monitoring the corrected faulty elements for a reasonable time