Mortgage Banking Job Description
Mortgage Banking Duties & Responsibilities
To write an effective mortgage banking job description, begin by listing detailed duties, responsibilities and expectations. We have included mortgage banking job description templates that you can modify and use.
Sample responsibilities for this position include:
Mortgage Banking Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Mortgage Banking
List any licenses or certifications required by the position: CRCM, PMP, USPS, FRM, CFA
Education for Mortgage Banking
Typically a job would require a certain level of education.
Employers hiring for the mortgage banking job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and High School Degree in Finance, Business, Education, Business/Management, MBA, Accounting, Computer, Management, Communication, Economics
Skills for Mortgage Banking
Desired skills for mortgage banking include:
Desired experience for mortgage banking includes:
Mortgage Banking Examples
Mortgage Banking Job Description
- Communicates modification decisions as received from Underwriting/QA
- Serve as the primary contact for customers and approved third parties
- Review and analyze highly complex borrower documentation to determine income and repayment ability, analyze borrower asset statements, determine housing and expense ratios, identify any potential fraud and determine proper loan resolution
- Maintain up-to-date knowledge of relevant Underwriting policy and procedures practices effecting underwriting decisions
- Active monitoring of project pipeline to ensure all project goals are met in a timely manner
- Document project charters, project plans, communications, meeting minutes, change requests, testing criteria, and evaluations
- Counsel and develop skills of Process Analyst team, closely monitor performance and provide support where needed
- Commitment to deliver high quality work in a fast pace, deadline driven environment
- Build collaborative internal and external relationships
- Manage vendor relationships to ensure vendor meets expectations
- Vision, creativity, presence, and credibility
- Minimumfive years of experience in mortgage industry with specific experience in Underwriting
- FHA DE, VA LAPP government designations preferred
- Working knowledge of SQL, VBA, and internal systems
- SQL knowledge and experience required
- Data analysis experience including mining and reporting
Mortgage Banking Job Description
- Continuously monitor, analyze, and maximize productivity and accuracy through streamlining, redesigning, and managing the implementation of redesigned processes
- Oversees the leading, planning, organizing and directing of a team of 8-12 CA Specialists
- Provides guidance and develops CA Specialist skills through a combination of day-to-day management, delegation, one-to-one coaching, counseling, and performance management
- Recommends staffing levels and personnel actions such as hiring, terminations, promotions, transfers, disciplinary and salary actions
- Build and manage function to monitor and oversee counterparties servicing performance
- Drive counterparty assessment programs and initiatives
- Support mortgage banking leaders
- Perform business and financial research to align servicer capabilities with strategic opportunities to sell MSR’s or optimize transfers and servicer capacity
- Demonstrates high proficiency in the review of loan underwriting and modifications documentation to ensure compliance with investor requirements
- Highly developed verbal and written communication skills excellent teamwork with internal employees and external customers/business partners
- 1 – 3 years testing experience Preferred
- Quality Center (QC) or Application Lifecycle Management (ALM) experience preferred
- Bachelor's degree in business, operations, IT or related area strongly preferred
- Proven MS Word, Project, PowerPoint, and Excel required
- Exceptional technical and numerical skills required
- Ability to work with minimal direction and make solid fact-based judgment decisions in difficult situations all while ensuring solid operational controls are maintained
Mortgage Banking Job Description
- Preparation & reprinting of release documents according to state & department guidelines
- Respond to customer correspondence and customer calls while providing outstanding "best in class" customer service through regular customer & employee contact
- Correct errors and/or reprint release after research is completed
- Audit Files for missing documentation
- Check with Record Center, Microfiche, County Recorder's office, Websites or ordering Title Search
- Other Chase functions or projects as required
- Communications and influencing skills - Candidate must possess excellent written and oral communications skills, to include the construction of compelling business cases
- Analysis - Candidate must be have a basic understanding of statistics, gathering data, and using various methods to both quantify problems conduct root cause analysis and select best solutions
- Independence – Candidate must be able to work independently and also show neutrality in evaluating root causes and solutions, working to make things better for our customers and shareholders
- Individually solves complex business problems and completes analysis with little oversight
- Ability to perform and resolve complex and strategic data analysis assignments
- Ability to quickly acquire functional and technical knowledge of the subject processes
- Must be capable of functioning in a fast-paced, demanding environment and be extremely detail-oriented and control-conscious
- At least two years collections experience preferred
- Thorough knowledge of all aspects of collections and/or due diligence
- Candidates for this role should have 3-5 years of relevant experience, minimum Bachelors degree in Finance, Accounting or Economics, expert knowledge of MS Excel, Essbase and SAP, working knowledge of Beeline and ePurchase, excellent written and verbal communication skills to effectively partner with a variety of associates at various levels across the organization, attention to detail with process focus and the ability to work independently and on teams to meet assigned deliverables
Mortgage Banking Job Description
- Manage a team of analysts that produce P/L and decomposition thereof
- Communication of MTD and YTD results
- Assist analysts in the investigation and resolution of P/L discrepancies arising from incorrect booking of trades, missing deals, system errors, valuation methodologies, by liaising with various functional teams
- Review and approve all monthly accounting entries to the G/L and review reconciliations to ensure figures are properly tied back to the systems of records
- Prepare analysis / reports to meet ad-hoc requests as necessary
- Monitor and liaise with IT and systems groups with regards to data and sources
- Review and approve all monthly, quarterly and annual disclosures and regulatory reporting to ensure results are accurate and appropriate
- Manintain controls (systematic and or manual) as assigned, and escalate if break occurs
- The Escalation Research Specialist will investigate, resolve and respond to Internal and External Customer complaints and inquiries received via correspondence (mail or email) or Customer Care Workbench routes
- Appropriately interprets company policies and procedures and when necessary sufficiently integrates the information into the response to customers
- Provide guidance to Management on HR policies and practices
- Minimum 2 years professional experience in mortgage banking, real estate, or related field strongly preferred
- Prior underwriting experience is a plus
- Experience analyzing financial statements, tax returns, credit reports, home appraisals, title searches, and other documents to evaluate a pre-foreclosure remedy is a plus
- Three plus years of prior experience in financial services, mortgage banking and/or default mortgage servicing expertise preferred
- Minimum of two years in the mortgage lending business
Mortgage Banking Job Description
- Effectively communicate with the customer via phone or correspondence (email or mail) by acknowledging the customer’s comments/emotions and clearly explaining complicated procedures or concepts
- Interact with assigned origination management teams, ownership of monthly funding forecast and funding results
- The Operations Team Manager will coach their team to improve team production, provide feedback to individuals using performance management tools, ensure that subordinates are provided with the appropriate tools to successfully execute their responsibilities
- With a focus on customer service, the role will assist with customer escalations, address escalation issues from individuals and coordinate appropriate executive decisions in order to resolve customer concerns
- Make sound decisions regarding expectations
- Develop staff skills through a combination of goal setting, delegation, training, counseling and performance management using corrective action where appropriate
- Effective management of employee hiring, training, long term development, recognition to ensure adherence to scorecard metrics and KPI’s
- Prepares and ships a subordination package for third party vendors such as other mortgage lenders, banks or financial companies
- Obtains subordination agreements from third party vendors such as other mortgage lenders, banks or financial companies
- Reviews subordination documents for completion and accuracy
- High level knowledge and understanding of government lending
- Thorough knowledge of complex personal and business financial analysis and is proficient at cash flow and Adjusted Growth Income (AGI) self-employed income analysis and corporate tax returns
- Minimum of one year experience in underwriting first and/or second mortgages
- Minimum of five years mortgage experience (conventional and government, purchase and refinance, FHA/VA) preferred
- Minimum years of mortgage experience in a high volume customer contact role strongly preferred
- Years managing volume in a high productivity customer contact center strongly preferred