Manager Mortgage Job Description
Manager Mortgage Duties & Responsibilities
To write an effective manager mortgage job description, begin by listing detailed duties, responsibilities and expectations. We have included manager mortgage job description templates that you can modify and use.
Sample responsibilities for this position include:
Manager Mortgage Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Manager Mortgage
List any licenses or certifications required by the position: PMP, FHA, VA, CRCM, PMI, DE, CFE, CAMS, CIA, BPM
Education for Manager Mortgage
Typically a job would require a certain level of education.
Employers hiring for the manager mortgage job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Business, Education, Finance, Management, Marketing, Business/Administration, Accounting, Communication, Military, Real Estate
Skills for Manager Mortgage
Desired skills for manager mortgage include:
Desired experience for manager mortgage includes:
Manager Mortgage Examples
Manager Mortgage Job Description
- Research and validate findings and observations
- Leads project teams through project lifecycle from initial concept through project implementation, including the approval and demand management process, and ensures quality and timeliness of project completion
- Facilitates business analysis and process mapping
- Track key initiatives by monitoring progress towards meeting goals and achieving benchmarks, ensuring follow-through on the part of key team members, and sustaining momentum needed to drive these initiatives
- Manages all aspects of the mortgage line of business and secondary market sales
- Partners with retail branches to develop relationships and achieve cross sell goals
- Achieves management objectives for profit, volume, quality, compliance
- Lead the collaborative approach to delivering the new business Mortgage objectives for the bank
- Define, deliver and promote a competitive product proposition
- Be the key contact for Distribution channels providing support and clear communication on KBC's value proposition
- Measures constantly and closely all the product performance metrics and competitive environment
- Monitor and measure products and their associated customer experience and their fit with the defined proposition
- Assists in implementing the Group compliance policy locally by containing compliance risk, embracing a compliance culture
- Adhere to and be able to demonstrate adherence to internal controls
- Accountable for key performance metrics for the Mortgage product category
- Proactively identify issues, trends, and opportunities, proposing sound solutions based on facts and good judgment
Manager Mortgage Job Description
- The Manager, Mortgage Underwriting holds the branches discretion lending limits and is accountable for all lending activity including compliance to policy, loan loss results and achievement of annual funding and fee goals
- The Manager, Mortgage Underwriting plays a key role in insuring referral source satisfaction by working through her staff to provide excellent customer service including on time error free hassle free delivery
- Provide underwriting adjudication support to our Customer Care team responsible for client retention and refinancing of our existing clientele
- Liaison between Credit, Distribution, Operations, and other Support functions to overcome roadblocks and enhance the customer experience
- Identify emerging opportunities to grow the business and deliver initiatives to support the delivery of the plan
- Participate in defining target segments and strategies for mortgage products and bundles of products
- Works closely with Marketing to develop and execute effective campaigns
- Provide rigorous product analytics and information in support of structural and/or promotional pricing
- Manage pipeline to substantiate loans are closing within the expected turn-times
- Work closely with senior management to provide timely updates and report escalations
- Review initiatives for strategic alignment with business objectives
- Know and understand the market and our competitors, what direction they are heading and where we choose to compete
- Own product development and provide direction for the Mortgage Product portfolio
- Continue the leadership and development of a talented team of product managers
- Develop robust understanding of RESL customers – leveraging insights to deliver product and process innovation to improve our value proposition for TDCT customers while enhancing customer experience
- Own delivery of average money out volume targets, margin management (NII) and related P&L objectives to deliver NIAT & Market Share
Manager Mortgage Job Description
- Direct loan servicing activity to meet established goals and appropriate turnaround time to meet regulatory requirements for time sensitive activities
- Provide project management support for Loan Sales and Purchase Activity
- Engage in verbal and written communication with title companies, closing agents and clients
- Ensure all loans are closed in strict accordance with all required guidelines and within legal limits so that all loans are saleable on the secondary market
- Understand and adhere to all existing and/or changes to internal or external guidelines, processes and procedures
- Participate in developing process improvements and efficiencies as an ongoing best practice
- Conduct periodic loan-level audits to ensure compliance with all company quality standards
- Motivate and coach closing department in achieving goals
- Monitor reports for the purpose of identifying positive and negative trends in productivity within the closing department
- Provide anyone associated with the closing process with the highest, most efficient and most courteous level of customer service
- Business leadership of RESL Mortgage projects – including campaign development, initiative launches and product innovations
- Collaborate with key partners including (but not limited to) Marketing, Legal, Finance, Treasury, Technology, Risk, Retail Distribution, Channels, and Operations to deliver business objectives
- Effective sales techniques
- Good presentation and business acumen
- Minimum 5 years of experience in the mortgage and banking industries, including strong knowledge of wholesale sales
- Demonstrated ability to work within established sales goals
Manager Mortgage Job Description
- Advise the Correspondent Lending Department processors, underwriters or loan committee members of information that may assist in making accurate underwriting decisions
- Verify that all loans are closed on time and in accordance with state and federal requirements
- Assess and evaluate closer scorecard for efficiency gains
- Coach closing team regularly regarding their job performance and complete annual performance reviews by due date
- Lead, guide, mentor and train entire closing department
- Recruit and build a business development team focused on community outreach to expand the Bank’s customer base, footprint and lending volume
- Work with senior management to execute strategies for increasing both production and presence within existing lending territories
- Work closely with key internal partners that can enhance our brand and provide growth opportunities within the Bank’s segments by ensuring we have the tools products, opportunities and resources to successfully execute business strategies
- Track all sales development efforts such as realtor activities, first time homebuyer seminars, road shows and/or realtor office visits and open houses as examples
- Work with Bank recruiters and management to provide direction in strategic placement of mortgage professionals
- Minimum 2 years wholesale lending and/or mini-correspondent account executive experience
- Presently active in sales account management
- A background in Retail lending
- General knowledge of Mortgage products and processes is required
- Direct experience working as a project manager for a financial institution or mortgage bank is highly preferred but not required
- Highly motivated, team player, self starter and able to work independently are essential
Manager Mortgage Job Description
- Use productivity reports and standards to manage the daily flow of loans through the origination team, ensuring applications are processed and approved in a timely manner
- Analyze market data as it relates to strategic initiatives in the Bank’s markets
- Reports to Executive Director, Head of Relationship Management
- Direct leadership responsibility for 7-10 Relationship Managers
- Partner with regional and national leaders to drive exquisite client experiences
- Creating development plans to support employee career growth, retain top talent and reduce attrition
- Responsible for the design and development of daily operating procedures to support the mortgage operating model
- Responsible for recruiting and training efforts of qualified candidates
- Drives daily performance and leads high performing teams
- Interacts with regional leaders to understand business needs and develop performance plans to grow market share
- Strong customer service, communication, organization and analytical problem resolution skills, detail oriented
- Demonstrates extensive knowledge and understanding of Bank's and business laws, regulations, services, policies, and procedures
- Experience in “Big 4” public accounting in the financial services vertical a plus
- Ability to bring clarity to ambiguous assignment
- Working knowledge of Mortgage business units’ products services, processes, operations and infrastructure
- Advanced degree in a relevant field of work (e.g., MBA, M.S.)