Mortgage Job Description
Mortgage Duties & Responsibilities
To write an effective mortgage job description, begin by listing detailed duties, responsibilities and expectations. We have included mortgage job description templates that you can modify and use.
Sample responsibilities for this position include:
Mortgage Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Mortgage
List any licenses or certifications required by the position: SAR, VA, LAPP, DE, SASE, FHA, NMLS, PMP, USDA
Education for Mortgage
Typically a job would require a certain level of education.
Employers hiring for the mortgage job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and High School Degree in Education, Business, Finance, Business/Administration, Accounting, Communication, Associates, Finance/Accounting, Business/Management, Real Estate
Skills for Mortgage
Desired skills for mortgage include:
Desired experience for mortgage includes:
Mortgage Examples
Mortgage Job Description
- Analyze customer's situation and collateral risk to present alternative solutions including Forbearance Plans, Repayment Plans, Modifications, Assumptions, Pre-foreclosure / Short Sales, and Deed in Lieu
- Prepare effective loan proposals
- Prequalify borrowers who are looking to buy a home
- Review entity lending documents
- Reviews insurance policies and various reports for compliance with investor guidelines and/or bank standards
- Deals with inquiries from internal and external customers and resolves problems through non-standard means with little supervision
- Interviewing new and existing customers over the telephone to determine their loan needs and advising customers of appropriate products, terms and pricing, while gathering additional required information
- Completing mortgage application by phone and ensuring appropriate guidelines / procedures are followed, while meeting sales and quality goals and objectives
- Ensure exceptional customer experience by overseeing loan process from origination to close and providing on-going communication to customers and business partners.ยท Maintain current knowledge of lending programs, policies, procedure and regulatory requirements to ensure exceptional customer service
- Confer with Mortgage Sales Managers and Underwriters to aid in resolving mortgage application problems
- Bilingualism in French would be considered an asset
- Thorough knowledge of personal computers and other office equipment
- Two or more years of experience in mortgage banking operations
- Minimum two years collection, support or related customer service experience
- Required to know & adhere to FDCPA / Privacy Act / state laws other bank policies in regards to collection guidelines
- Understanding of debt collections in any stage of delinquency (up to 180 days, charge off and bankruptcy)
Mortgage Job Description
- Design and implement targeted training programs that maximize the effectiveness of course objectives
- Work directly with Senior Management and all departments to create coordinated training strategies
- Develop and facilitate instruction through in-person, telephone/video and internet-based methods
- Coordinate all logistics, such as location set-up, course materials, presentations
- Evaluate and quantify the effectiveness of implemented programs and make appropriate improvements
- Remain current on new training methods, sales techniques, and industry-wide training resources
- Complete special projects and all other duties as assigned
- Prepare various reports for Management as requested, to include portfolio analysis, data mining
- Maintain full compliance with all regulatory requirements Investor and Bank policies and procedures
- Make changes to MISER as necessary and as supported by the original loan documentation
- Excellent team-building and leadership, facilitation/training, written and verbal communication skills
- Knowledge of Agency (Fannie Mae/ Freddie Mac) guidelines for standard conventional mortgage lending programs applicable affordable housing financing tools preferred
- Mortgage Licensing System Registry (NMLSR) and must obtain a unique identifier through the registry that will be provided to consumers with whom the incumbent interacts
- Pass a background check required for state licensing
- BS degree or equivalent exp
- 7 yrs of current underwriting experience with 3-5 years DE and SAR experience
Mortgage Job Description
- Build awareness and gain exposure to the Mortgage Industry while growing your talents
- Gain practical, hands on experience that will provide an opportunity for growth
- The Supervisor, ACH & Mortgage Research will monitor inbound ACH & Mortgage Research telephone calls to ensure that ACH & Mortgage Research personnel are available to process calls in accordance
- Complete special projects and miscellaneous tasks assigned by Manager
- Prepare and package asset recovery files for attorneys (foreclosure, deed in lieu, suit on notes, note litigation)
- Monitor files with attorneys with regard to status, sale dates, Research files for attorneys, management and regions
- Review and forward documents for signature, title and notarization, Foreclosures
- Complete and review various affidavits
- When needed prepare tax and legal vouchers
- Prepares files for zero out, reviewing deeds received for correct titles, bid amounts, legal descriptions, preparing change form, inventory form, Interface asset recovery file with copy and original file in documentation
- This position will act as a Mortgage Banker as defined by the Secure and Fair Enforcement for Mortgage Licensing Act (the S.A.F.E
- A strong understanding of the mortgage space, preferably in marketing and/or internal risk assessment
- Ability to think dynamically about the mortgage space to work with customers to identify and address their needs
- Ability to manage and execute sales campaigns and/or similar project equivalents
- Experience managing relationships with peers (primarily from a sales and pipeline management perspective)
- 5 or more years of experience in financial services and mortgage finance, with exposure to mortgage risk management, marketing, and/or product devotement
Mortgage Job Description
- Receive and correct bid amounts and title transfer information for 1099A for year-end reporting
- Generate and maintain New File Journal, Bid Amount, Change Status and Timeshare logs, maintain asset recovery files
- Generate payoff and reinstatement letters to accounts and memos to attorneys
- Prepare payoff and reinstate forms for posting
- Run 1099A balancing reports throughout the year
- Respond to all E-Oscar credit bureau complaints as received from credit reporting agencies and perform credit bureau adjustments based upon internal referral
- Perform "old archive record" searches as requested from lien release and other related internal departments
- Verify that information on documents match Point and DU is up to date
- Update file status fields in Point throughout loan process
- Order any appraisal corrections needed
- Experience persuading customers/clients to take action
- Robust verbal and written communication
- Preference given to willingness to be located in Chicago
- Mortgage related experience is preferred but not required
- Preferably a CPA or CIA
- At least two years of experience in a comprehensive training capacity
Mortgage Job Description
- Delivers train-the-trainer sessions for other trainers or HR employees on delivering courses
- Participates in the effort in standardizing operations, sales, services, and leadership training across the region
- Consults with Learning Delivery Lead to discuss in-class performance issues
- Partners with Learning & HR management to deliver training which accomplishes specific business unit and management objectives
- Assist in the monitoring and administration of the warehouse line of credit and loan funding activity, including but not limited to ensuring compliance with credit agreements and associated sub-limits
- Perform daily and monthly bank account audits and reconciliations to ensure appropriate cash / accounting balancing and sufficient funds are in place
- Reconcile, initiate and /or approve closing wires
- Process and record all receipts and disbursements of application fees, escrow holdbacks, principal reductions and tax installments
- Assist with interim servicing operations, notification letters and escrow disbursements
- Assist in month end closing entries, reports and reconciliations
- Knowledge of top mortgage finance organizations and industry structure
- Strong knowledge of adult learning principals and professional sales techniques required
- Excellent presentation, interpersonal, and organization skills are required, the availability to travel
- Ability to work independently while prioritizing and completing multiple tasks on schedule
- Proficiency in all Microsoft Office products (demonstrated skills in Word, Excel and PowerPoint required)
- Self-employment and/or secondary experience is a plus