Medical Billing Supervisor Job Description
Medical Billing Supervisor Duties & Responsibilities
To write an effective medical billing supervisor job description, begin by listing detailed duties, responsibilities and expectations. We have included medical billing supervisor job description templates that you can modify and use.
Sample responsibilities for this position include:
Medical Billing Supervisor Qualifications
Qualifications for a job description may include education, certification, and experience.
Education for Medical Billing Supervisor
Typically a job would require a certain level of education.
Employers hiring for the medical billing supervisor job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Education, Business, Accounting, Associates, Management, Healthcare, Finance, Healthcare Administration, Technical, Health Care
Skills for Medical Billing Supervisor
Desired skills for medical billing supervisor include:
Desired experience for medical billing supervisor includes:
Medical Billing Supervisor Examples
Medical Billing Supervisor Job Description
- Identifies, objectively assesses and mitigates and resolves employee performance and behavioral issues promptly
- Objectively assesses issues between employees and engages Human Resources as need to resolve
- Trains and orients new staff members within the RCM Department
- Develops effective production plans that maximize team performance
- Manages the performance (attendance, reviews, ) and mentors (leads by example, GEMBAs,) all team members to facilitate a positive and engaging work environment
- Develops and/ or contributes to the development of production standards and standard operating procedures (SOPs) for assigned process responsibilities as needed
- Trouble shoots and researches process/ payer issues for leadership as needed
- Maintains timely updates for inventory logs and ensures turnaround times established for the department are met
- Gathers, prepares and inputs data for financial/ departmental reports
- Assesses employee performance via data analysis and direct engagement and promptly determines and implements next actions to achieve optimal performance
- Minimum of 2 years of medical facility patient contact or customer service experience
- Minimum of 1 year of medical billing or collections
- Ability to excel with change
- Ability to motivate others in a positive manner
- Exceptional human relations skills, effective oral, listening, and written communication skills
- Respond in a timely manner to concerns and requests from others
Medical Billing Supervisor Job Description
- Serves as the SME and go to person for all coding and billing processes
- Plans and directs patient insurance documentation, workload coding, billing and collections, and data processing to ensure accurate billing and efficient account collection
- Analyze billing and claims for accuracy and completeness
- Maintains contacts with other departments to obtain and analyze additional patient information to document and process billings
- Prepares and analyzes accounts receivable reports, and weekly and monthly financial reports in concert with the Business Office Director
- Collects and compiles accurate statistical reports
- Audits current procedures to monitor and improve efficiency of billing and collections operations
- Ensures that the activities of the billing operations are conducted in a manner that is consistent with overall department protocol, and are in compliance with Federal, State, and payer regulations, guidelines, and requirements
- Participates in the development and implementation of operating policies and procedures
- Reviews and interprets operational data to assess need for procedural revisions and enhancements
- Ability to foster an independent work team culture
- Effectively coach and mentor support staff
- Ability to effectively & efficiently work in a fast paced environment with a high volume of activity
- Strong attention to detail with excellent organizational/time management skills and multi-tasking ability
- Strong Excel working experience
- Excellent computer and/or keyboarding skills
Medical Billing Supervisor Job Description
- Analyzes trends impacting charges, coding, collection, and accounts receivable and take appropriate action to realign staff and revise policies and procedures
- Keep up to date with carrier rule changes and distribute the information within the Division
- Understands and remains updated with current coding and billing regulations and compliance requirements
- Supervises billing office personnel, which includes work allocation, training, and being available for staff needs
- Provides, oversees, and/or coordinates the provision of training for new and existing billing staff on policies, procedures
- Assist the Business Office Manager with establishing Business Office policies and procedures
- Provides direct supervision to department staff and of the billing and collection of all third party payor claims
- Monitoring of third party payor contract compliance through random audits and quarterly contract reporting
- Creates and prepares detailed monthly reporting of the Accounts Receivables for each company and other statistical reports assigned
- Creates and prepares detailed monthly reporting of the teams productivity, assigned duties, and accomplishments
- Knowledge of 3rd Party Denials, including knowledge of Denial processes along with SOP knowledge
- Understanding of the billing systems LCBS, LCLS, Document Direct
- At least two (2) years experience in healthcare business office environment preferred
- Experience in claims and coding a plus
- Ensures that all employees within the department have received the proper level of training necessary to do their job efficiently
- Reconciles and reviews collections on a daily basis
Medical Billing Supervisor Job Description
- Monitoring of federal and state insurance regulations and communication of changes to operations and office staff
- Meets monthly with operations leadership team to provide business updates pertaining to insurance carriers updates and in-house discrepancies that can affect the account receivable for the companies involved
- Hires, supervises, and evaluates the Billing Account Rep, Team Leads ensuring proper training, resource allocation, and on-going staff development
- Maintain and foster a positive work environment using the team concept of cross-training each employee in many areas of job functions within the department
- Working collaboratively with the medical staff team members to insure the medical providers and groups are properly credentialed with the contracted insurance carriers affiliated with each group
- Reconciliation of department invoices that are payable to outside vendors doing business with this specific department or any of the companies assigned to this position
- Delivers timely required reports to the RCM Manager
- Provide training and mentoring to staff
- Analyze reports to determine when, how and why decrease in clients’ AR
- Analyze and address staff performance, conduct and other problems in a timely and professional manner
- Understanding of medical billing and patient services protocol
- Previous medical billing experience or accounts receivable experience
- Reconciles and reviews claims processed on a daily basis
- Bachelor's Degree in related field preferred, or have an educational equivalency
- Supervisory experience managing a mid to large group, , 6 or more non-exempt (hourly) team members and/or minimum of 2 years of leadership experience
- 5+ years of Medical Billing or related experience within the healthcare industry required
Medical Billing Supervisor Job Description
- Under the managerial oversight of the department manager, plans, sets goals and objectives, determines priorities, monitors results and oversees the overall AR and staffing responsibilities of the department
- Assists in the review and updates of policies and procedures
- Assists in the oversight of training and education efforts of the department
- Provides input in regard to selecting, hiring, and training of staff
- Oversees day to day internal staff auditing and production
- Mentors PB, HB Billing, A/R staff
- Assists the manager in developing new workflows and department strategies for new technology, changing payer and regulatory environments
- Provides colleague skill and knowledge training, orientation and education, including
- Manages and supervises the Denials Resolution Analysts in the functions of reviewing invoices containing claim denials
- Monitor ETM Daily PIT reports to ensure assigned invoices are being properly assigned, reviewed and resolved
- Knowledge of professional medical billing and collection practices
- Strong computer skills, including advanced experience with Excel
- Your compensation is a combination of base salary and bonus potential
- Two years supervisory or management experience preferred
- Developing initiatives to correct systemic issues (internally or externally) that delay claims payment
- Writes and analyzes reports from Impromptu to pinpoint carriers with slow payment turnaround time