IT Specialist Job Description
IT specialist
provides expert systems analysis and support for security and compliance functions for enterprise infrastructure hardware and software for.
IT Specialist Duties & Responsibilities
To write an effective IT specialist job description, begin by listing detailed duties, responsibilities and expectations. We have included IT specialist job description templates that you can modify and use.
Sample responsibilities for this position include:
Participate in the development of documentation outlining Operational tooling processes and offerings
Manage the Base monitoring process and attestation processes
Develop a capacity management process of all monitoring tool infrastructure
Develop solution designs and costing for business and IT initiatives, and is responsible for defining the functional and infrastructure designs of these solutions
Provision backup infrastructure solution
Develop and maintain thorough documentation on TSM processes
Represent the Storage Engineering team on various infrastructure and application projects and meetings
Ensure Request/Incident/Change/Problem management policies are defined and adhered to
Develop an expert understanding of the monitoring capabilities of the tools owned by our team and their interaction points
Maintain an intermediate knowledge of Sharepoint in order to leverage it as an access point for internal and external groups to understand Engagement offerings and status
IT Specialist Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for IT Specialist
List any licenses or certifications required by the position: CCNA, ITIL, EDI, MCSE, SSL, IA, CCSA, AIX, TSIM, CE
Education for IT Specialist
Typically a job would require a certain level of education.
Employers hiring for the IT specialist job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Computer Science, Engineering, Education, Mathematics, Statistics, Information Systems Management, Information Science, Information Technology, Graduate Education, Computer
Skills for IT Specialist
Desired skills for IT specialist include:
Software
Networking
Hardware
Processes
Data engineering
Industry expertise
Infrastructure
Legacy evolution
Cross-discipline functions
DNS
Desired experience for IT specialist includes:
College degree in the field of computer
MSCA or equivalent experience
Thorough knowledge of media encoding
Provide identification of monitoring opportunities and enhancements
Work with SME’s to identify areas for exploitation of tools and assist with deployment of these exploitation areas
Working with SME’s to identify standards for monitoring deployments
IT Specialist Examples
1
IT Specialist Job Description
Job Description Example
Our company is looking to fill the role of IT specialist. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for IT specialist
- Scheduling/coordination/test of MQ for z/OS software (and other related products), includes version upgrades, maintenance patches
- Register, configure and schedule client backups as per design requirements
- Perform proactive monitoring on error alerts and troubleshooting
- Participate in gathering and understanding detailed data management requirements from customers with a specific focus on TSM
- Provide guidance and input for project teams in relation to backup capabilities, schedules, execution, and training
- Provide off business support as required
- Acting as a Chair, and participating in daily operational review meetings
- Recording and tracking Problems and reviewing supplier Incidents and Root Cause Analysis reports
- Facilitating Root Cause Analysis reviews
- Participate in Incident management activities by Interacting with internal teams, client areas and external service providers to quickly troubleshoot Incidents and Problems
Qualifications for IT specialist
- Work closely with Architecture on Design
- Code Reviews of deliverables from our partners
- Work closely with partners within other mbna workstreams (such as Product Catalog, Customer Data Management, Offers and Disclosures teams) on interface testing and problem resolution
- Assist with testing and deployment to higher level environments
- Triage / Analysis and Technical investigation of defects
- Coordinate with FICO (our vendor) on design issues and problem resolution
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IT Specialist Job Description
Job Description Example
Our innovative and growing company is looking for an IT specialist. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for IT specialist
- Executes timely activities of verifying and auditing CMDB data, in accordance with CfM policies and processes, to ensure that the physical IT inventories are consistent with the CMDB data and that only accurate data is stored within the CMDB
- Initiates and/or escalates to Configuration Manager any necessary corrective action in cases where the CfM policies and processes are being circumvented
- Assists other processes and functions, especially Change Management, in performing change impact assessments
- Work as a member of the station’s engineering team and the division’s technology team to implement state of the art technical facilities at a competitive television station
- Maintain the technical integrity of the NBC Connecticut operating facilities including but not limited to the control room, studios, transmission, newsgathering, and production equipment
- Respond to employees’ requests regarding tools and resources they need for their job
- Interaction with technology and application teams in the distributed and mainframe environments
- Develop technical solutions to business problesm based upon best practices
- Develop automation, tooling, reports, utilities and routines to assist in simplifying the management of MQ
- Participate in an on-call rotation for escalations and monitor mail groups for questions and issues
Qualifications for IT specialist
- Ability to form strong relationships with senior stakeholders
- CISA accreditation would be an asset
- 8-10 years of experience in the area of IT risk and technology in a large organization of which 5 are in security
- Minimum 8 years configuring and supporting firewalls and Intrusion prevention systems
- Minimum 3 years experience with Palo Alto security appliances
- Minimum 3 years experience with F5 GTM/LTM
3
IT Specialist Job Description
Job Description Example
Our innovative and growing company is looking for an IT specialist. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for IT specialist
- Participate in the development of documentation outlining Core Solution Monitoring processes and offerings
- Administrator for data feed system integration processes
- Developing a comprehensive reporting and monitoring process within TRMIS for all regulatory and audit issues
- Accountable for managing project while utilizing project management disciplines/deliverables across multiple regulatory initiatives of varying complexity
- Utilize the banks business project management methodologies to manage high visibility, enterprise projects as appropriate
- Provide internal and/or external project state of health reporting
- Manage stakeholder relationships as they pertain to project deliverables
- Ability to influences individuals at all levels of the organization to drive milestones and delivery dates
- Investigates, escalates and ensures that all project issues are effectively managed and/or resolved in a timeline manner
- Manage all communication to key stakeholders and applicable executive leaders that are impacted by project to ensure they are aware of significant changes to the project status in a timeline manner
Qualifications for IT specialist
- Work well in both an independent and team context
- Analyze information, organize, manage competing priorities, solve problems, and communicate/present clearly (both verbal and written)
- Understand a high-level vision, think about it in strategic terms, and translate that into practical, tactical steps/actions
- Develop and grow excellent working relationships with colleagues
- Technical diploma or bachelor degree in Computer Science, and Cisco contact centre-related education or certification (ideal)
- Citrix XenApp 5.0, Citrix XenApp 6.5
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IT Specialist Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of IT specialist. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for IT specialist
- Plan, configure, install and support CPU’s, peripherals and connectivity infrastructure
- Ensures regular housekeeping of the CMDB, including running established CfM control reporting
- Accepts base-lined products from third parties and builds configuration baselines and snapshots for promotion and release
- Communicates to Change Management potential unauthorized changes to CMDB data
- Interacts with vendors to ensure any issues are dealt with in a timely manner
- Works autonomously on highly complex issues in a technically diverse environment
- Drive efficiencies and consistency of the core BTRM functions
- Create common tools for training, workflows (intake process) reporting, updates to frameworks, and communication
- Represent the BTRM group on initiatives from other business groups such as ORM/ERM, SSG, Compliance
- Assisting the business in resolving technology based audit findings consulting with IT Teams to identify mitigation strategies to internal audit findings
Qualifications for IT specialist
- Appsense skills preferred
- Manage and maintain operations of an integrated test environment including input/output files and risk assessment of multiple projects in one environment, liaison with TEM-D, UNIX and OS Teams
- Exceptional communication skills, organizational skills, analytical skills, and the ability to interact with external vendors/business units, varying levels within the Bank (technical through to Senior Management)
- Coordinates with other technology work teams such as ITS, Architecture to ensure success
- Manage support level agreements with multiple internal partners
- Solid understanding of IMS, DB2, JCL, J2EE, IHS Web Server, WebSphere Application Server, SSL, SOA, Unix Shell, Pega, and Web Services
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IT Specialist Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of IT specialist. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for IT specialist
- Install and configure hardware and software systems
- Plan, configurat, install and support CPUs, along with the surrounding peripherals and connectivity infrastructure
- Identify new tooling requirements or tool exploitation solutions based on newer technologies being looked at
- Working with the Systems Strategy folks and coordinating with the Domain SME’s
- Accountable for reporting of Request/Incident/Change management in their domain
- Managing site licenses for department/organization
- Manage IT ticketing system
- Troubleshoots networks, systems and applications to identify and correct malfunctions and other operational difficulties and design preventive solutions
- Assist SQL manager with management and oversight of daily scheduled tasks
- Provides computer orientation and training new and existing company staff
Qualifications for IT specialist
- Visual Basic, .NET, SSIS, SQL, FTP, FTPS, CA7, JAVA, XML, JCL, SQL Server 2008 and server knowledge
- CA7, EBX familiarity
- Knowledge of SDM and JIRA
- Host Mainframe, including TSO, SPF, IMS, DB2 knowledge an asset \
- Must have 7+ years of job-related experience in test management leadership
- Testing experience with large, complex, highly integrated applications