Account Specialist Job Description
Account Specialist Duties & Responsibilities
To write an effective account specialist job description, begin by listing detailed duties, responsibilities and expectations. We have included account specialist job description templates that you can modify and use.
Sample responsibilities for this position include:
Account Specialist Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Account Specialist
List any licenses or certifications required by the position: US, FS, CP, NEHA, RIAA
Education for Account Specialist
Typically a job would require a certain level of education.
Employers hiring for the account specialist job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Business/Marketing, Business, Education, Marketing, Associates, Technical, Business/Management, Management, Accounting, Engineering
Skills for Account Specialist
Desired skills for account specialist include:
Desired experience for account specialist includes:
Account Specialist Examples
Account Specialist Job Description
- Track planogram (POG) sku productivity for EMA and competitor brands
- Develop and manage a weekly dashboard of competitive pricing and features
- Execution and coordination of THD events and trade shows
- Evaluate and resolve changes in part numbers through MSSR function, manufacturers or changes to fit, form, and function
- Of the U.S. customers called, while utilizing internal resources to overcome obstacles
- Ensures orders are processed correctly, in the appropriate contract, billing district, by reviewing PROMISE/SAP and its reporting tools for all sales
- Good organization, administrative and task management skills
- Able to operate in a Windows environment with a working knowledge of Microsoft Office applications and other proprietary system experience is a plus
- Familiarity with fertilizer industry, supply chain or logistics preferred
- Consistently creates a work environment in which team members and others want to do their best
- Knowledge of digital acquisition and marketing best practices, to fuel productive conversations with client-markets with fellow marketers in our central team
- Minimum of 3 years complex relationship management related experience
- You really need to be well organized, detail oriented and capable of prioritizing numerous tasks
- You must have great interpersonal and customer service skills so that when you reply it makes sense
- You must be generally flexible in order to successfully complete the job responsibilities in a timely manner
- You must be a self-starter and be comfortable with ambiguity
Account Specialist Job Description
- Manage workflow to include all America time zones
- Call suppliers to identify and convert them to an optimal electronic disbursement method such as ePay or EFT
- Take suppliers through other approved payment term options, as directed
- Update spreadsheet on outcome of conversations with suppliers
- Ensure Project Manager is in the loop on status and all issues
- Communicate to Sourcing Leads on agreed payment terms so contracts can be updated accordingly to reflect these new terms
- Oversee implementation for Consumer Information Services (CIS) and Decision Analytics solutions
- Provide service level support for assigned accounts in the areas of credit, billing, training and batch program processes
- Handle client transactions, including payroll, distribution and enrollment needs
- Document and initiate processing requests
- You must have a helpful personality and like to solve customer business problems
- Obtain customer insight data for new customers (e.g., competitive information, purchasing behavior, product needs, ) and leverage knowledge to respond to sales objections
- Support an Account Manager and their clients by meeting the client’s need for information, reports, details on their shipments, billing
- Receive detailed job specific training general business acumen training
- 3-5 years sales / Account Management / Recruiting/operations
- TB Test
Account Specialist Job Description
- Organize and maintain up-to-date files, reports and records to capture critical business intelligence
- Work with VP, Strategic Partnership to provide day-to-day support of assigned accounts ensuring client campaigns, reports and projects are being progressed and delivered on time, on budget and to the highest creative and strategic standard
- Support account strategy to help generate renewals on sold business and identify new opportunities for upsells
- Manage the launch of programs once sold, confirming all media, executing signed contracts, communicating final details to all internal teams
- Broaden internal relationships across multiple internal divisions including Marketing, Activation, Events, Programming and Media
- Sales strategy & campaign/event execution
- Responsible for cultivating a strong working relationships with client and internal departments
- Fluency using PowerPoint and Excel
- Work with suppliers to have material delivered to Client per customer requirements and perform buyer functions
- Manage suppliers for the delivery of material to fulfill external and internal customer requirements
- Bachelor’s degree with minimum 2 years prior service experience preferably work in the publishing or academic sector
- Varicella, Measles, Mumps, Rubella, Pertussis, Influenza, Hepatitis A, Hepatitis B Immunizations or proof of
- Strong aptitude to serve customer’s needs
- Ability to handle multiple projects simultaneously in an expeditious, calm, organized and decisive manner
- Ability to work well with others and to work efficiently and accurately in a team based environment
- Excellent communication skills, both written and oral (must be fluent in English)
Account Specialist Job Description
- Develops a strategic outlook of supplier capability and actively participates in strategic sourcing which aligns suppliers' and company's vision
- Collaborate with sales and ad operations to create online sales campaigns and optimize their success
- Develop and manage relationships with advertisers helping them to succeed and grow their business
- Use various online interfaces to manage customer accounts
- Identify, streamline, and resolve issues stalling sales processes across multiple teams
- Communicate with sales and A/R department to ensure billing accuracy and assist in revenue reporting
- Provide reporting, analysis, and insight for client ad campaign performance of all scopes
- Engage in key departmental projects
- Acts as manufacturer key contact for distribution program issues resolution (backorders and substitutions, changes in Group Purchasing Organization-GPO contracts, price discrepancy investigation)
- Participates in the development and implementation of process improvements initiatives for manufacturer-funded distribution programs (contract pricing, distribution fee coding, price discrepancy investigation, changes in items and manufacturers part of the program)
- Experience in ERP/MRP a plus
- Strong presentation skills personable demeanour with a variety of internal clients and departments
- Strong negotiating techniques
- Understanding of the insurance/TPA industry and market place
- Ability to communicate clearly and concisely by email, phone, and in person with a high degree of professionalism
- Ability to take ownership of issues and coordinate their resolution with internal and external groups
Account Specialist Job Description
- Coordinate and support supplier bids for new program selection
- Provide supervision and coaching relating to supplier performance, in particular with regard to deliveries, quality, cost management and continuous improvement
- Develop a strategic overview of the capabilities of all suppliers and actively participate in, and even lead, the strategic procurement process in order to align suppliers with P&WC’s vision
- Manage all aspects of the supply chain, including production and after-sales logistics
- Coordinate events with suppliers, such as supply chain forums, Senior Management reviews, program evaluations
- Provides day-to-day servicing support for the Foodservice sales organization and helps the team achieve or exceed annual revenue target utilizing existing databases and industry knowledge
- Assists Sales team in creation of sales presentations and sample analyses
- Provides clients with recommendations and analyses regarding their business with manager’s guidance
- Writes analytical summaries by accurately interpreting data and clearly articulating issues and findings to clients in written and verbal formats
- Assists Sales team in contract creation and review
- Customer service and account management experience
- Comfortable with 15% of time travelling – domestic travel only
- Minimum of five to seven years of experience in a customer service capacity
- Delivers on results
- Ability to lead initiatives and take ownership
- Ability to approach issues from a number of perspectives, summarizing data to draw a conclusion, excellent analytical