Account Specialist, Client Development Job Description
Account Specialist, Client Development Duties & Responsibilities
To write an effective account specialist, client development job description, begin by listing detailed duties, responsibilities and expectations. We have included account specialist, client development job description templates that you can modify and use.
Sample responsibilities for this position include:
Account Specialist, Client Development Qualifications
Qualifications for a job description may include education, certification, and experience.
Education for Account Specialist, Client Development
Typically a job would require a certain level of education.
Employers hiring for the account specialist, client development job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Management, Marketing, Business, Education, Finance, Merchandising, Science, Psychology, Economics, Associates
Skills for Account Specialist, Client Development
Desired skills for account specialist, client development include:
Desired experience for account specialist, client development includes:
Account Specialist, Client Development Examples
Account Specialist, Client Development Job Description
- Support comprehensive client account plans through application and understanding of client's organization, industry and objectives
- Analyze NPD’s Apparel & Footwear consumer survey based data, identifying industry trends and competitive threats opportunities for the assigned retailer in areas such as assortment and seasonal planning
- Responsible for building and nurturing relationships with client contacts, as this person will be the day-to-day contact and will be on-site at the client 2 days per week
- Deliver constant and proactive communications with Target onsite team, especially regarding any issues that may effect timely delivery
- Desire for high visibility within NPD/Client even at the senior most level strong desire to be an early adopter and learn new/emerging NPD offerings a must
- Develop a strong comprehension of how the client and manufacturer/retailer relationships can be applied to assist customers in obtaining market share and growth profitability while also advancing NPD’s reputation, positioning and growth
- May require travel to participate in client meetings
- Support your manager growing the current retailer panel identifying new business opportunities by getting new categories from the stores
- B2B project champion - working closely with Local B2B leads on merchant referrals
- Suppliers matching for HK team
- BA/BS degree or equivalent preferred but not required
- 1-2 years in client service, market research, marketing or sales role supporting large or multiple accounts
- Aptitude to understand point of sale data and market research solutions to generate analyses and recommendations, experience with syndicated data plus
- Knowledge of the books industry and book retailers preferred
- Experience selling products/services, as this individual will contribute to team revenue and opportunity pipeline
- Excellent analytic skills, with the ability to transform large data sets into compelling solutions to address the client’s unique business issues
Account Specialist, Client Development Job Description
- Maintain thorough understanding of competitive landscape with ability to build B2B strategies
- Enhance NPD’s relationship with the retail clients through day-to-day servicing
- Respond to client requests, by leveraging existing databases, client and industry knowledge
- Providing insights, data analysis and appropriate solutions, using various NPD data resources and capabilities, to directly support the decision making process within cross functional retailer teams such as Consumer Insights, Strategy, Finance, Marketing and Merchandise
- Explore proprietary data housed in a cross-tabular software system to isolate key data points and address client business questions
- Accurately interpret data and clearly articulate findings and insights to both internal and external audiences in written and verbal formats
- Interact directly with client to develop strategies that impact the client’s most important business needs, both short and long-term
- Deliver constant and proactive communications with Target onsite team, especially regarding any issues that may affect timely delivery
- Skilled at building and nurturing relationships with clients, as this person will be the day-to-day contact and will be on-site at the client’s corporate headquarters 2 days per week, working across multiple functions including insights, strategy, menu
- Work with market data housed in a cross-tabular software system and Excel
- BA/BS degree or equivalent in Marketing, Marketing Research, Supply Chain, Finance, or other business related field
- Ecommerce retail experience a plus with exposure to point-of-sale data analyses with a deep understanding of how data can be used to identify business building opportunities for clients
- Demonstrated success in contract negotiations a plus
- Category Management or Key Account experience within a manufacturer or retailer a plus
- Experience with ETL tools like Alteryx, and BI tools like Tableau a plus but not required
- BA/BS degree or equivalent in Marketing, Marketing Research, Analytics, Data Science, Supply Chain, Finance, or other business or analytic related field
Account Specialist, Client Development Job Description
- Learn and work across multiple large data sets / databases to extract and analyze data to meet client requests, transform data into cohesive and succinct findings
- Accurately interpret data and articulate findings and insights, to both internal and external audiences, in written and verbal formats
- Become a go-to resource on NPD’s global foodservice offerings
- Support the Client Development team to ensure overall client satisfaction with prompt service, data insights and actionable recommendations
- Generate monthly deliverables and ad hoc data reports by using NPD’s proprietary analysis tools and databases
- Interpret data and articulate findings in a compelling, story-driven manner
- Design, build, and update PowerPoint presentations and Excel deliverables for our clients or industry engagements
- Support the teams industry knowledge by identifying relevant trends and emerging industry news
- Leveraging Point of Sale (POS), Consumer survey data and other NPD data software and information sources to develop analysis which help our clients grow their business and gain market share
- Proactively searching for meaningful trends within the data and sharing findings with clients and internal team members
- Experience with selling is a plus
- 4+ years of experience within data analysis, client services, product development, account management or sales
- 2-4+ years in client service, analyst role, retail inventory planning, merchant analyst, retail buyer, market research, POS or Consumer data or equivalent
- Must be extremely detail oriented with a focus on accuracy and formatting in deliverables
- Knowledge of, and passion for, the Technology Industry is a plus
- Strong skills in Microsoft Excel & PowerPoint required
Account Specialist, Client Development Job Description
- Providing support to the team in managing the day to day activities to enhance client relationships, including but not limited to, sharing analyses on brand specific topics, answering relevant client questions, training/educating clients in order to drive adoption and usage of NPD’s strategic data sets
- Partnering with account leads and cross-functional departments to drive initiatives which support the sale and delivery of NPD’s solution
- Understanding our Manufacturer Clients’ organizations and their business strategies, objectives, and challenges
- Fulfilling client requests by utilizing NPD’s data sources and technology industry knowledge
- Provide day to day support for a defined set of publisher accounts, ensuring effective client servicing and driving client satisfaction
- Manage subscription renewals to maintain and grow revenue
- Provide training across the NPD Book user base
- Grow the NPD/client relationship through expanding contacts, promoting the use of NPD data and tools, and identifying and responding to client needs
- Maintain client information effectively using Salesforce and other tools to support the management and attainment of targets
- Work on internal initiatives to develop efficiencies and grow client engagement
- Knowledge of, and passion for, the Foodservice industry is a plus
- Must be detail oriented with a focus on accuracy and formatting in deliverables
- Knowledge of, and passion for, the Sports Industry is a plus
- Syndicated POS & Consumer data experience
- Experience managing multi-faceted projects a positive
- Strong presentation skills with a high comfort level presenting to small groups and mid-size audiences
Account Specialist, Client Development Job Description
- Develop home business industry expertise by providing insights derived from POS and Consumer data, in addition to collecting and reporting relevant external data
- Prepare issue-based data analyses and present findings/recommendations to clients-a strong interest/ability in analytics and business math a plus
- Aid in the development and execution of account plans
- Responsible for completing quarterly store walks and providing feedback to the home client development team
- Analyzing and interpreting POS (point of sale) data to identify key opportunities for clients
- Support maintenance of the existing syndicated report portfolio
- Create PowerPoint reports from the consumer surveys, spotlighting key trends
- Analyze data for reports for the senior team
- Proficiently leverage the suite of NPD data assets to develop accurate insights and thorough analyses that help our clients grow their businesses
- Proactively seek out data trends
- Proven history of meeting and supporting revenue goals
- Strong skills in Microsoft Excel & PowerPoint – Knowledge of Vlookups, SUMIFS, & Pivot tables is preferred
- Natural curiosity to look beyond the data points and uncover insights
- Expert in MS Office products
- Confident in presenting to groups via phone, WebEx and in-person
- Knowledge of, and passion for, the Toy Industry is a plus