IT Coordinator Job Description
IT Coordinator Duties & Responsibilities
To write an effective IT coordinator job description, begin by listing detailed duties, responsibilities and expectations. We have included IT coordinator job description templates that you can modify and use.
Sample responsibilities for this position include:
IT Coordinator Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for IT Coordinator
List any licenses or certifications required by the position: ITIL, PMP, PMI, SP, CAPM, ISQTB, MCSA, MCITP, PRINCE2, ITSM
Education for IT Coordinator
Typically a job would require a certain level of education.
Employers hiring for the IT coordinator job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Computer Science, Education, Information Technology, Associates, Technical, Business, Information Systems, Management, Engineering, Business/Administration
Skills for IT Coordinator
Desired skills for IT coordinator include:
Desired experience for IT coordinator includes:
IT Coordinator Examples
IT Coordinator Job Description
- Participate, recommend and implement asset management process improvements
- Ability to communicate effectively (written and verbal) with end users, PMs, management, etc to facilitate asset management tasks PC refresh activities
- Creation of training material, documentation and manuals
- Work with ATI Manager to develop and maintain university guidelines for electronic and information technology (EIT) conformance with requirements specified in Section 508 and Web Content Accessibility Guidelines (WCAG) 2.0
- Work with Architectural Standards Review Board (ASRB) to review software and Web application purchases for accessibility and conformance with accessibility standards and guidelines specified in Section 508 and WCAG 2.0
- Identify, implement and oversee tools for monitoring Web site accessibility
- Perform regular accessibility audits of institutional Web sites, Web applications and Web-based documents
- Collaborate with ITS and Communications and Marketing to develop accessible templates and tools for Web production
- When applicable, chair the Web Accessibility subcommittees under IT Accessibility Working Group
- Provide training and technical assistance on Section 508 and WCAG 2.0, the faculty/staff roles and responsibilities in the development of accessible Web-based content
- Promote release process and enforce release readiness with standard governance and practice
- Enforce streamlined release process within verticals and perform continuous improvement on release practice
- Interact with technical leads to ensure build packages and practices are thorough, consistent, and meet the team's strategic vision
- Coordinate and host monthly and ad-hoc pre-implementation meetings to ensure release readiness
- Ensure service transition completeness on production releases
- Identify opportunities and raise critical issues on releases when needed
IT Coordinator Job Description
- Work with ATI/CDE to promote an accessible, inclusive academic environment
- Stay up-to-date with training for Microsoft Office, Adobe and assistive technology software applications
- Assist the person accountable for delivery of the project to oversee the overall planning, direction, coordination, execution, control and completion of assigned projects
- Plan and prepare for Stage Gate deliverables
- Ensure project delivery framework tasks, activities and deliverables are represented and accounted for in project plans and timelines
- Collaborate with Application Development Managers and Resource Coordinators to assemble and manage the project team
- Provide recommendations and support to team members
- Manage communications with the team, stakeholders and business and IT management
- Implement and facilitate change management within assigned projects
- Facilitate decision-making as it relates to project activities
- Enforce the best practice of version control on coding and submission
- Promote best practice sharing within and beyond the RRT team
- Document and maintain release and practice process and governance
- Knowledge of continuous integration tools and languages such as JIRA, MKS, SVN, Jenkins
- 2 years in administering Websphere Application Server
- 2 years working on DB2 servers
IT Coordinator Job Description
- Prepare offer letters and offer packets for new hires
- Provide onsite technical support to the Faculty, Staff, and Students of the Baltmore campus to include all IT and AV (Audio Visual) systems
- Proactively monitor technical aspects of classroom and computer lab activity, including wireless and LAN connectivity, and printing
- Provide incident management for the Baltimore campus/populations which includes accurate and timely processing of incidents, problems, inquiries, change, and service requests
- Work closely with supervisor and Masters Program Office to develop, document, and execute daily operating procedures
- Coordinate technical requirements and provide technical support and setup of special events held at the Baltimore campus
- Provide for the daily operations and maintenance of Windows network consisting of both on premise and cloud based Windows Server infrastructure
- Install new software releases, perform system upgrades, evaluate and install software and security patches, and resolve software-related issues
- Administer Domain Controllers, File, DHCP, DNS, and Print servers
- Support migration to hybrid public / private cloud environment with Azure / AWS
- Detail oriented and ability to type 50 WPM minimum
- Familiarity of Microsoft Suite applications
- Experience with mobile devices, telephone apps and virtual phone system Android, IPhone, configurations and number porting
- Ethernet cable runs, phone routers, and telephone connections (ie
- Ability to work with the customer over the phone to design an estimate of services, both from a workload and pricing perspective
- A+ Certification is desirable, but not required
IT Coordinator Job Description
- Responsible for Desktop Support of 100+ Windows PC / Mac OSX systems
- Manage capacity planning for systems
- Maintain Disaster Recovery Plan and ensure on premise / cloud systems are backed up and recoverable
- Secure professional relationship with all stakeholders
- Maintain active licenses
- Identify and propose IT applications that support the location’s work to CIT and assist in the development and implementation of the application
- Provide IT training for staff members, particularly for newly hired staff
- Coordinate with ICP team to set up, transfer, and discontinue voice and data communication for the staff in the office and at home for Business Continuity designees
- Follow up on all fixes and repairs on IT products in the department
- Prepare laptop PCs for mission travel
- Experience providing training and technical assistance on best practices in Web accessibility, design and development
- Experience working in team-oriented environments
- Knowledge and experience working with Web technologies (i.e., HTML/CSS, Javascript, XML, and Web content management systems)
- Experience working with assistive technology (i.e., JAWS, NVDA, Dragon NaturallySpeaking, VoiceOver)
- Having familiarity with the Information Technology and Telecom environment a plus
- Bachelor’s Degree in Information Technology, Electronics, Electrical Engineering or an equivalent combination of education and experience in a related field
IT Coordinator Job Description
- Disseminate IT information to departmental staff
- Assist in departmental moves of IT hardware and communications
- Assist staff in procurement of smart phones and tablets
- Collect feedback on IT services from clients, sharing with the Service Quality team
- Monitor voice and data communication usage charges for departments, if applicable
- Administer space usage, both with corporate shared network drives and Box
- Takeover
- Coordinate ongoing reviews with the customers to insure solutions continue to meet requirements and agreed service support levels
- Leads and conducts system integration, and design verification/validation efforts
- Acts as s subject‐matter expert to multiple tasks and projects/programs
- Ability to bend, lift and transport computers and other peripherals
- Travel required weekly
- Proficiency is using both Mac and PC platforms expertise in Microsoft O365, Microsoft Office (Word, Excel, PowerPoint, and Outlook) and other office productivity tools
- Superb time-management with the ability to execute quickly
- Ability to represent the Martha�s Table brand in various situations in a professional manner
- Ability to manage multiple tasks and requests that come from various teams in the organization quickly and efficiently