Hotel Sales Manager Job Description
Hotel Sales Manager Duties & Responsibilities
To write an effective hotel sales manager job description, begin by listing detailed duties, responsibilities and expectations. We have included hotel sales manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Hotel Sales Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Education for Hotel Sales Manager
Typically a job would require a certain level of education.
Employers hiring for the hotel sales manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and High School Degree in Marketing, Education, Business, Hospitality, Business/Administration, Hotel and Restaurant Management, Hospitality Management, Business/Management, Communication, Hotel Management
Skills for Hotel Sales Manager
Desired skills for hotel sales manager include:
Desired experience for hotel sales manager includes:
Hotel Sales Manager Examples
Hotel Sales Manager Job Description
- Proactive and reactive sales management, to achieve budgeted total revenue for the Rooms, conference and events segment of business at the hotel
- Build lasting and productive client/Agent relationships, through effective and efficient proactive sales management
- Seek out new clients and business that would increase revenue for the hotel
- Create a motivated sales team committed to achieving beyond targeted results
- Assist in creating a sales culture throughout the hotel through effective communication/training
- May assist in developing and implement sales actions plan as assigned
- May assist client in menu planning
- Actively solicit business for meetings and events that require guest rooms with meeting space
- Identify new ways to expand existing client base
- Negotiate hotel services with guests to achieve maximum profitability while meeting the guests’ needs
- 1 year technology sales or hospitality experience preferred
- Prior sales experience in audiovisual is a plus
- Knowledge of hospitality industry and sales processes preferred
- These skills and abilities are typically acquired through the completion of a Bachelor’s Degree or equivalent in marketing, business, or related field, through two to three years of experience in hotel selling
- Synergize with other departments to ensure quality to the guest and/or group satisfaction
- Address and resolve challenges regarding bookings
Hotel Sales Manager Job Description
- Works collaboratively with off-property and multi-property sales channels (e.g., Event Booking Center, Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative
- Closes the best opportunities for W Hotel Al Habtoor City based on market conditions and cross sells based on individual property needs
- Negotiate and quote rates and agreements on all Banquet/Meeting space and Hotel business in order to maximize revenues for Food & Beverage, Hotel and the Casino
- Maintain the integrity of the client database
- Ensure attendance at functions with the idea of meeting and greeting each client, and conducting introductions to the operations team that will be assisting them with their event
- Increase awareness of our product through membership, attendance and participation in various travel agent, direct consumer travel shows and associations which may include business after hours and overnight travel
- This position will work collaboratively with all leadership to develop and achieve performance excellence by identifying strategies and recommendations directly linked to organizational and business goals
- This position will be responsible for assisting and making recommendations regarding performance and employment decisions for the Banquet team
- Must be able to successfully collaborate with the F&B leadership to adjust or balance the size of staff in order to control labor costs without sacrificing Guest Service
- Sells to new, existing and prospective customers considering goals set forth in the sales strategy, negotiating optimum rate for the benefit of the Hotel
- Degree in, Business, Marketing, Sales engeneering or other field related to Sales distribution or equivalent work experience
- Commercial Experience in Travel industry, Hotel Distribution is a plus
- Solid understanding of travel industry in general and specifically of the distribution business model
- Understanding of Hotel and travel agency distribution a plus
- Networking, negotiation & strong influencing abilities internally & externally
- Delivery focused, ability to work independently
Hotel Sales Manager Job Description
- Services existing business through management of accounts
- Develops and maintains a regular pattern of sales calls, meeting with principals of target market
- Conducts client interviews
- Plans and conducts familiarization tours and site inspections
- Travels when required to promote the Hotel and develop potential business
- Analyzes sales mix and likely impact on Hotel goals
- Meets with large groups, such as travel agencies and government bodies and prepares agreements with them allows for successful repeat business
- Sell advertising campaigns and data subscriptions to hotel partners by hosting product & sales webinars to present the GBT media offering
- Attend GBT hotel events, hotel partners events and other hospitality industry tradeshows to build the relationship with hotel partners and generate sales
- Drive lead generations initiatives including prospecting and email marketing
- Cross sell into other AHC Hotels and St Regis Polo Resort
- Guest Rooms & Suites
- Banqueting & Meeting space
- Restaurants & Bars
- Annual Projected Revenue
- Knowledge of the hotel & company pricing policies, negotiation guidelines
Hotel Sales Manager Job Description
- Maintain knowledge of competitor’s sales and convention programs in order to generate future leads and be able to sell against the competitive set’s strengths and weakness
- Maintain relationship with clients and drive sales renewals
- Work in collaboration with the product team to improve of media and data offering by regularly capturing and communicating the client needs
- Virtual locations will be considered
- This role is for up to 12 months with opportunity for permanent position
- Experience of selling advertising and data subscriptions
- Responsible for the solicitation and booking of group convention and travel industry business involving the handling and processing of individual accounts from solicitation to servicing, including group resumes
- Participates in sales trips and trade shows, as assigned
- Conducts self as a professional to the general public at all times
- Ability to learn different software applications , Delphi, Micros
- Understanding of Hoteligence 360
- Previous sales experience in 4/5 star hotels
- Experience in the local and International Group market is desirable but not essential
- Hotel sales & marketing related courses
- Bachelors degree or equivalent experience with minimum 2 years catering sales and service experience
- Prefer audiovisual equipment, Lynx and Oracle knowledge
Hotel Sales Manager Job Description
- Be passionate and knowledgeable about London, we call it owning our neighbourhood
- Use your flair and individuality to drive sales and create connections with the neighbourhood
- Play a leading role in embedding a culture of sales across the hotel and the restaurant and bar
- Meet your sales targets while driving standards and productivity
- Ensure all sales KPIs are exceeded on a daily and monthly basis
- Own the training and development of our operational team on sales topics and run team incentives
- Lead the social media strategy across the hotel
- Represent the hotel and restaurant at networking events
- Assist with weekly forecasts
- Ensure CRM is up-to-date and accurate
- You have a proven leadership
- You coach and develop sales talent to encourage maximum performance and engagement, address performance issues
- High School Diploma or General Education Degree, Bachelor’s degree preferred
- Demonstrated ability to work in a complex and process driven environment
- Software Sales experience with a background in Account management and development
- Knowledge of Hospitality/Hotel business processes is advantageous